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221. Guide (doc file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module3/guide.docx
     March 01, 2017 - * · Slides 14–25 · Video 2.2: Enabling the Team · Video 3.1: Teamwork and Support · Video 3.2: Open Communication … Positive Reinforcement · Video 3.4: Collaborative Trust and Confidence · Video 3.5: Just Culture and Open Communication … Materials: Slides 14–25, An Empowered Team, Teamwork and Support, Open Communication, Positive Reinforcement … Materials: Slides 14-25, Enabling the Team video, Teamwork and Support video, Open Communication video … , Positive Reinforcement video, Collaborative Trust and Confidence video, Just Culture and Open Communication

222. Strategy 6K: Cultivating Cultural Competence | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6kculturalcompetence.html
     March 01, 2020 - Improving Communication—Improving Care. … How health care organizations can ensure effective, patient-centered communication with people from diverse … Better communication and overall experience. … Cancer communication patterns and the influence of patient characteristics: disparities in information-giving … https://www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication

223. CHIPRA Pediatric Quality Measures Program (PQMP) Candidate Measure Submission Form (CPCF) (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-140-section-5.8.pdf
     January 01, 2014 - referred to as communication “events.” … Independent raters also coded the communication events from videotapes. … than parents who report less communication. … Clear communication was also important. … with nurses, communication with physicians, responsiveness of hospital staff, pain management, communication

224. CAHPS Child Hospital Survey: Overview of the Questionnaire (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/questionnaire-overview.pdf
     March 20, 2017 - The Child Hospital Survey asks parents/guardians about communication with doctors, communication with … These measures can be organized into the following topics: Communication with Parents: • Communication … between you and your child’s nurses • Communication between you and your child’s doctors • Communication … child to leave the hospital • Keeping you informed about your child’s care in the Emergency Room Communication … with Parents Communication with Children Attention to Safety and Comfort Hospital Environment Global

225. TeamSTEPPS for Office-Based Care: Summary: Putting It All Together | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/teamstepps/officebasedcare/module7/office_sum-ig.html
     April 01, 2022 - It represents the core principles of TeamSTEPPS: Communication. Leading Teams. … Return to Contents Communication Say: Communication is the foundation of success for TeamSTEPPS … The communication tools help ensure that communication is both transmitted and received in a standardized … Using these tools will improve communication and make handoffs and other events safer.   … Discussion: Think back to your discussions you had on the communication tools.

226. Advancing Methods of Implementing and Evaluating Patient Experience Improvement Using CAHPS® Surveys: Summary of Presentations | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/news-and-events/events/2020-meeting-summary.html
     December 01, 2020 - CAHPS data are used to understand patients’ experiences with provider communication and assess the need … Based on a trend analysis, Kaiser Permanente identified the CAHPS “medication communication” composite … As a result of these efforts, Kaiser Permanente’s scores for the HCAHPS medication communication composite … Efrain Talamantes, Chief Operating Officer, AltaMed Health Services Topic: Improving physician communication … The results showed that coaching improved providers’ overall provider rating and CAHPS communication

227. Remember T.E.A.M.S. to Improve Safety Culture (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/resources/tools/improve/teams-infographic.pdf
     March 01, 2017 - Remember T.E.A.M.S. to Improve Safety Culture T E A M S Team Formation Excellent Communication … Communication should be effective. … Communication at transfer and shift changes is especially critical.

228. TeamSTEPPS 2.0 Module 7: Summary: Pulling It All Together
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule7.pptx
     November 02, 2018 - The topics we've covered in previous modules are team structure, communication, leadership, situation … Communication facilitates teamwork by enabling team members to effectively relay relevant information … SBAR provides a standardized form of communication. … It is moderated by communication and modeled by team leaders. … You have learned communication tools, such as SBAR, handoffs, and call-outs.

229. PQMP National Asthma Quality Metric Key Driver Diagram (Vermont) (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/keydriver-vtcollaborative.pdf
     January 24, 2018 - [ASTHMA CONTROL] III - Communication is effective and reliable between emergency department and … Secondary Drivers I - Increase documentation of completion of spirometry [SPIROMETRY] III - Increase communication … [USE OF REGISTRY AND COMMUNICATION] I and II – Increase comprehensive asthma education during and … I and II - AAPs are updated regularly, in EMR and used as a communication tool with the family.

230. PowerPoint Presentation
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/pharmlitqi/slidedeck4/slidedeck4.pptx
     March 01, 2011 - Additionally, pharmacists, pharmacy technicians and other pharmacy staff’s communication with patients … may be poor or there is opportunity to improve staff communication with patients and caregivers. … Finally, there may be limited understanding among pharmacists of what are good communication and other … Another way to improve communication is to encourage questions from patients. … Another way to improve communication is to encourage questions from patients.

231. About the CAHPS® Health Literacy Item Set for Hospitals (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/about-hospital-health-literacy-item-set.pdf
     October 30, 2017 - The items address the following six topic areas: • Information about medications • Communication … between nurses and patients • Communication between doctors and patients • Communication about tests … • Communication about forms • Information about how to care for yourself at home In developing these … https://www.jointcommission.org/what_did_the_doctor_say/ https://health.gov/communication/hlactionplan … • Recognize particular behaviors that inhibit effective communication (e.g., talking too fast, using

232. Defining Diagnostic Error: A Scoping Review to Assess the Impact of the National Academies’ Report Improving Diagnosis in Health Care (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/topics/defining-diagnostic-error-a-scoping-review.pdf
     April 27, 2022 - None of the studies in this category focused on the concept of communication to patient. … Patient reports of diagnostic error Timeliness, accuracy, communication Aoki and Watanuki27 … Secondary analysis of patient reports of adverse Timeliness, accuracy, communication events ( … Patient- physician communication has been well studied,38 including how communication contributes to … Effective doctor-patient communication: an updated examination.

233. newbref
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module5/slsitmonitor.pptx
     February 03, 2006 - Monitoring 3 Page ‹#› 4 Situation Monitoring Ensures new or changing information is identified for communication … understanding of, or knowledge about a situation or process that is shared among team members through communication … Page ‹#› Situation Monitoring 20 Lead to mutual understanding of situation Lead to more effective communication … Page ‹#› Situation Monitoring 20 Page ‹#› 21 Tools & Strategies Summary TOOLS and STRATEGIES Communication … Time Lack of Information Sharing Hierarchy Defensiveness Conventional Thinking Complacency Varying Communication

234. Integration of TeamSTEPPS Into Clinical Practice Using Non-traditional Methodologies (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2016-materials/teamstepps-monthly-webinar-november2016.pdf
     January 01, 2016 - 05.2Mod 1 05.2 Page 13 TeamSTEPPS® Slide 13 Non-traditional Methodologies T Puzzle Teamwork Communication … 05.2 Page 14 TeamSTEPPS® Slide 14 Non-traditional Methodologies Egg Transport Mutual Support Communication … 1 05.2 Page 15 TeamSTEPPS® Slide 15 Non-traditional Methodologies Human Knot Mutual Support Communication … Page 16 TeamSTEPPS® Slide 16 Non-traditional Methodologies Skipping Rope Teamwork Leadership Communication … Non-traditional Methodologies Essential Tools for Integration and Implementation  Teamwork  Communication

235. The Comprehensive Unit-based Safety Program (CUSP) | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/guide-cusp.html
     May 01, 2017 - In this section, the slide sets, videos, and tools highlight the following themes: (1) Communication … methods to improve teamwork and communication. … Use structured briefings to improve communication and teamwork. … Demonstrate how the checklist can improve teamwork and communication. … Design a quality improvement initiative using closed-loop communication.

236. Strategy 2: Communicating for Improve Quality (Tool 6) (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_6_Pres_TX_508.pdf
     May 24, 2013 - You Get Started” 6 Strategy 2: Communicating to Improve Quality Training (Tool 6) Why focus on communication … • Foundation of all interactions with patients and families • Research shows patient-centered communication … says just as much as verbal communication 23 Strategy 2: Communicating to Improve Quality Training … Why focus on communication? What is the patient and family experience at our hospital? … (continued) Communicating�to Improve Quality What is the communication packet?

237. Facilitator-Notes (doc file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module1/facilitator-notes.docx
     March 01, 2017 - Safety concepts including senior leadership engagement, staff empowerment, teamwork and communication … Bundle: Team formation to plan and implement the program Excellent communication skills learned Assess … SLIDE 10 SAY: In the Teamwork and Communication module, we will— · Describe why practicing communication … · Explain solutions to the barriers using communication tools SLIDE 11 SAY: In the Resident and … The Teamwork and Communication module also contains useful, structured communication tools, including

238. Core CUSP Toolkit | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/hai/cusp/modules/index.html
     August 01, 2019 - Understand the Science of Safety Identify Defects Through Sensemaking Implement Teamwork and Communication … Implement Teamwork and Communication The Implement Teamwork and Communication module of the CUSP … Toolkit will help you to identify barriers to communication. … summarizes the concepts and activities of the other six modules in the CUSP Toolkit, including TeamSTEPPS ® communication

239. Ten Attributes of Health Literate Health Care Organizations | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/health-literacy/publications/ten-attributes.html
     January 01, 2024 - Health literacy leaders: make it clear that effective communication is a priority across all levels of … Informed Choice: Training Modules for Health Care Leaders and Professionals Strategies To Improve Communication … Health literate organizations simplify all communication to the greatest extent possible and verify comprehension … Effective spoken communication between patient and families and healthcare professionals and staff is … for Health Care Professionals Care Transitions From Hospital to Home: IDEAL Discharge Planning Communication

240. TeamSTEPPS Speciality Scenarios, Labor & Delivery (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/scenarios/labordel.pdf
     March 18, 2014 - Communication. … Communication. … Skills Needed  Communication. … Communication. … Communication.