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181. TeamSTEPPS Fundamentals Course: Module 1 | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/teamstepps/instructor/fundamentals/module1/m1worksheet.html
     March 01, 2014 - and the Agency for Healthcare Research and Quality (AHRQ) to improve institutional collaboration and communication … Coordinating Team     Ancillary Team / Support Services     Administration     Module 3: Communication … Is your teamwork issue related to communication? |__| Yes |__| No 2. … If yes, what is the communication issue?   3.

182. Chapter 6. Measure Maps and Profiles (continued, 16) | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/ncepcr/care/coordination/atlas/chapter6o.html
     June 01, 2014 - accountability or negotiate responsibility       Communicate   □       Interpersonal communication … Format/Data Source: 8-item questionnaire covering 2 key domains: (1) timeliness of communication and … Principal component analysis identified 2 components (timeliness of communication and adequacy of discharge … accountability or negotiate responsibility       Communicate           Interpersonal communication … Li, personal communication, September 9, 2010). The 2005 version was mapped for this profile.

183. TeamSTEPPS for Code Blue Teams: Piloting SBAR & CUS for Interprofessional Team Education
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2015-materials/teamstepps-monthly-webinar-april2015.pptx
     January 01, 2015 - Bleed Status Asthmaticus Sepsis Dual patient triage scenario Debriefing after each case Teamwork and communication … ‹#› 18 Identifying Areas for Improvement Four Items Identified Issue Intervention Effective Communication … 05.2 Mod 1 05.2 Page ‹#› TeamSTEPPS® TeamSTEPPS for Code Blue Teams Slide ‹#› 20 SBAR Poor communication … noted during nurse-to-primary MD communication and during primary MD-to-Code Blue Team communication … Communication, particularly orders, often not clearly directed Closed-Loop Communication TEAMSTEPPS

184. TeamSTEPPS® Instructor Manual: Specialty Scenarios | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/teamstepps/instructor/scenarios/labordel.html
     March 01, 2014 - Skills Needed Communication. Mutual support. … Effective teams employ several standards of effective communication that are known to prevent communication … Communication. … Skills Needed Communication. … Communication.

185. TeamSTEPPS® 2.0 Leadership Briefing | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/teamstepps/about-teamstepps/leadershipbriefing.html
     April 01, 2017 - SBAR: a shared mental model for improving communication between clinicians. … Improving communication in the ICU using daily goals. J Crit Care 2003 Jun;18(2):71-5. … Bridging the communication gap in the operating room with medical team training. … Use concise, structured communication techniques. Adapt readily to changing situations. … Top of Page Slide 19: Importance of Communication Communication failure has been identified as

186. Practice Facilitator Agenda—Lesson 1 | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/teamstepps/officebasedcare/handouts/agenda-lesson1.html
     November 01, 2015 - TeamSTEPPS® Webinars Practice Facilitator Agenda—Lesson 1 Teamwork and Communication … What were other opportunities your team identified for better communication and teamwork? … Communication Discussion What areas of communication has your team identified for improvement? … What strategies does your team suggest using to address communication breakdowns within your team?

187. TeamSTEPPS 2.0: Module 11. Implementation | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/teamstepps/instructor/fundamentals/module11/slimplement.html
     March 01, 2014 - and the Agency for Healthcare Research and Quality (AHRQ) to improve institutional collaboration and communication … Return to Contents Slide 9: Example: Problem Definition Problem: Suboptimal communication among … Team Process: What : Communication of critical information about the patient and surgical procedure … plan: Identify goals for communication with this group. … Develop a Communication Plan       Return to Contents Slide 18: Change Team Meetings

188. TeamSTEPPS® in Primary Care and Outpatient Settings
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2014-materials/teamstepps-monthly-webinar-nov2014.pptx
     January 01, 2014 - and Coordination TeamSTEPPS in the Outpatient Setting: Communication and Coordination Colposcopy … project TeamSTEPPS in the Outpatient Setting: Communication and Coordination Colposcopy project … Monitoring and Communication The team created a protocol to have the MA cross- monitor (SM) the log … --C) Handoff (COMMUNICATION--C) Task Assistance (SITUATION MONITORING--SM) OB Scheduling Tool … ) Handoff (COMMUNICATION) Task Assistance (MUTUAL SUPPORT) Process steps Assuring that form was

189. TeamSTEPPS for Office-Based Care: Teaching and Coaching | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/teamstepps/officebasedcare/module8/office_teach.html
     February 01, 2016 - Closed loop communication: Call-out. Check-back. Cross-check. … Return to Contents Slide 23: Coaching Communication Tools Communication is inherent in coaching … Coaching “in the moment” helps TeamSTEPPS communication tools to “stick”: SBAR. … Check-back/closed loop communication. Handoff (including I PASS THE BATON). … Communication. This positively reinforces good behavior in mentees.

190. Lesson 4: Summary: Putting It All Together
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module7.pptx
     March 07, 2019 - These are communication, leading teams, situation monitoring, and mutual support. … Handoff Which communication tools make sense and could work in your office? … Using these tools will improve communication and make handoffs and other events safer. … If you are sitting with your team, think back to your discussions on the communication tools. … Which communication tools make sense and could work in your office?

191. Communication of Weight Classification for Children Who Are Overweight or Obese (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-241-bmi-communication-full-report.pdf
     February 01, 2020 - Communication of Weight Classification for Children Who Are Overweight or Obese 1 Communication of … Measure Name Communication of Weight Classification for Children Who Are Overweight or Obese 1.B … For documenting communication, terms used could include: overweight, obese, unhealthy weight, excess … A higher percentage of communication of weight classification indicates better performance. … Parental recall of doctor communication of weight status.

192. Chapter 6. Measure Maps and Profiles (continued, 26) | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/ncepcr/care/coordination/atlas/chapter6y.html
     June 01, 2014 - Mapping: Establish accountability or negotiate responsibility: 4 Communicate: Interpersonal communication … Partnering to improve hospital-physician office communication through implementing care transitions best … Healthcentric Advisors Partnering to Improve Hospital-Physician Office Communication. … transformation activities by the end of the demonstration were more likely to report higher PCMH-A scores (personal … communication, Donna Daniel, April 3, 2013).

193. Development of the AHRQ Ambulatory Surgery Center Survey on Patient Safety Culture: Slide Presentation (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/ascwebinar/smith2slides.pdf
     August 13, 2015 - Communication About Patient Information 2. Communication Openness 3. … Patient Safety Near-Miss Documentation Overall Rating on Patient Safety (Excellent to Poor) Communication … ASC Composite Results % Positive Response Organizational Learning--Continuous Improvement 92% Communication … 78% Staffing, Work Pressure, & Pace 76% 24 24 Top Performing Items % Positive Response Communication … 59% 29% 8% 3% 1% Always Most of the time Sometimes Rarely Never 88% positive 29 29 Communication

194. Distributed Cognition and the Role of Nurses in Diagnostic Safety in the Emergency Department (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/patient-safety/reports/issue-briefs/distributed-cognition-er-nurses.pdf
     August 01, 2022 - The explicit role of communication in diagnostic processes, as well as the impact of suboptimal communication … Information flow Optimize information flow by improving communication. … Interdisciplinary communication: an uncharted source of medical error? … Communication failures: an insidious contributor to medi- cal mishaps. … Ten best practices for improving emergency medicine provider–nurse communication.

195. Patient and Family Engagement for Perinatal Safety | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/pf-engagement-slides.html
     July 01, 2023 - Present tools to improve communication among patients, families, and clinicians. … Highlight main points of communication strategies. … Slide 10: The Link Between Communication and Patient Safety 1 Patient outcomes. … Slide 19: Adverse Event Initial Communication 4 During initial communication with patient and family … Continued communication with the patient and family. Apology and remediation.

196. Improving Patient Safety in Ambulatory Surgery Centers: A Resource List for Users of the AHRQ Ambulatory Surgery Center Survey on Patient Safety Culture. (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/resources/asc-resource_list.pdf
     March 01, 2016 - Communication Openness 1. … Communication About Patient Information, #10 SBAR Technique for Communication: A Situational Briefing … Communication About Patient Information, #10 SBAR Technique for Communication: A Situational Briefing … Communication About Patient Information, #10 SBAR Technique for Communication: A Situational Briefing … Communication About Patient Information Composite 2. Communication Openness Composite 3.

197. Digestive Health Clinic, LLC: Slide Presentation (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/ascwebinar/brownslides.pdf
     August 13, 2015 - completed 39 39 Survey Results Organizational Learning— Continuous Improvement 92% 89% Communication … 86% 81% 40 40 Survey Results Staff Training 78% 79% Response to Mistakes 82% 78% Communication … survey period, our endoscopy center was going through a staff transition • Decided to focus on  Communication … Implemented • Assigned recovery nurses to specific rooms each day to help improve face-to-face communication … Staff Idaho Endoscopy Center Structure Response Rate Survey Results Reactions & Follow Up Communication

198. TeamSTEPPS Fundamentals Course: Module 1 | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/teamstepps/instructor/fundamentals/module1/m1evidencebase.html
     March 01, 2014 - and the Agency for Healthcare Research and Quality (AHRQ) to improve institutional collaboration and communication … Robertson, et al., 2010 20 ; McIntyre & Salas, 1995 16 ; Porter, et al., 2003 17 Communication The … Transfer of crew resource management training: a qualitative study of communication and decision making … Physician communication and patient adherence to treatment: a meta-analysis. … Improving communication in the ICU using daily goals. J Crit Care 2003;18(2):71-5.

199. What is Patient Experience and How Does CAHPS Measure It? (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/primer-patient-experience.pdf
     January 31, 2022 - care system, including: Coordinated care from doctors and nurses in health care facilities Good communication … Community-Based Services 18 Examples of CAHPS Measures Clinician & Group Survey ► Access to care ► Communication … ► Care coordination ► Customer service ► Overall rating Hospital Survey ► Communication ► Responsiveness … • Shared Decision-Making • Health Literacy • Health Information Technology • Interpreter Services • Communication

200. TeamSTEPPS Teamwork Performance Observation Tool (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-team-performance-tool.pdf
     May 31, 2023 - Communication Rating a. Provides brief, clear, specific, and timely information to team members b. … call-outs, and handoff techniques to communicate effectively with team members Comments: Overall Rating – Communication … Fosters communication to ensure that team members have a shared mental model Comments: Overall Rating