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161. Implement-Facilitator-Guide (doc file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/implement/implement-facilitator-guide.docx
     May 01, 2017 - Teamwork and Communication for Perinatal Safety SAY: The Implement Teamwork and Communication module … and transparency, identify barriers to communication, and apply the effective teamwork and communication … barriers to communication, Describe the connection between communication and medical errors, and Identify … Effective communication is clear. … Effective communication is brief and concise. Effective communication is timely.

162. Chapter 6. Measure Maps and Profiles (continued, 22) | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/ncepcr/care/coordination/atlas/chapter6u.html
     June 01, 2014 - Communication with Referring Physicians Practice Improvement Module (CRP-PIM) 78. … accountability or negotiate responsibility   ■   Communicate   ■        Interpersonal communication … Temkin-Greener, personal communication, September 1, 2010). This instrument contains 81 items. … Stumbo, personal communication, July 26, 2011) and is available in English and Spanish versions. 1 … Stumbo, personal communication, July 26, 2011).

163. Introduction to the Fundamentals of TeamSTEPPS Concepts and Tools (Part 1 of 3)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2017-materials/teamstepps-webinar-071217.pptx
     January 01, 2017 - Communication. Situation monitoring. Mutual support. … Communication—Structured process by which information is clearly and accurately exchanged among team … Human Factors, Communication, and Leadership are in the top three positions for 2013, 2014, and 2015, … Communication goes through Sender initiates message. … This leads back to Communication, which continues the process. 18 IMPACT of Communication on Patients

164. TeamSTEPPS® Instructor Manual: Specialty Scenarios | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/teamstepps/instructor/scenarios/ambulatory.html
     October 01, 2014 - Communication. … Communication: Offer and seek information. … Communication: Offer and seek information. … Communication: Offer information. … Skills Needed Communication. Situation monitoring.

165. Kripalani 2006 (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/pharmhealthlit/Kripalani_2006.pdf
     January 01, 2006 - that teach communication behaviors as Med Educ Online [serial online] 2006;��:�3. … Physician communication with diabetic patients who have low health literacy. … Communication patterns of primary care physicians. JAMA.�997;277:350-6. 4�. … Effect of communication skills training on medical stu- dent performance. … Evidence on patient-doctor communication. Cancer Prev Control. �999;3:25- 30.

166. SOPS Ambulatory Surgery Center Webcast - HARE (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/03-ASC-webcast-2023-0509-hare.pdf
     January 01, 2023 - composite measures and 27 survey items assessed in the SOP Ambulatory Surgery Center Survey are: • Communication … About Patient Information (4 items) • Communication Openness (3 items) • Staffing, Work Pressure, and … Communication About Patient Information Your ASC 93% Database … About Patient Information 90% Communication Openness 89% 26 2021 SOPS ASC Database Composite Measure … Communication About Patient Information 1.

167. TeamSTEPPS 2.0: Module 9 | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/teamstepps/instructor/fundamentals/module9/coachfdbkform.html
     March 01, 2014 - and the Agency for Healthcare Research and Quality (AHRQ) to improve institutional collaboration and communication … Coaching Criteria Demonstrated Competency Comments/Suggestions Yes No Communication Communication

168. Chapter 2: Five Key Recommendations To Improve Patient Safety for LEP Patients | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/health-literacy/professional-training/lepguide/chapter2.html
     September 01, 2020 - The TeamSTEPPS LEP Module provides interprofessional care teams with structured communication tools to … Limited training is provided to clinicians and staff members on team communication, interpreter use, … Train staff on team communication, interpreter use ( Appendix A ), cultural competency ( Appendix A ) … These can be the first line of communication for LEP patients and can coordinate with patients, families … I think that would be an improved communication strategy" (Leader, Nursing).  

169. Mod5-Disclosure-Checklist (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module5/mod5-disclosure-checklist.pdf
     April 01, 2016 - individuals who are conducting initial or followup disclosure conversations, including key disclosure communication … Part II can be used to conduct all followup communication. … Remember the key disclosure communication skills listed at the end of the checklist. … Complete 3 Part II - Disclosure Communication Get Ready ■ Review the event … Discuss what went well and what could be done going forward to enhance communication.

170. Guide (doc file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module5/guide.docx
     March 01, 2017 - · Video1.2: Communication and Engaging the Family Communicating With Residents and Families: Ideas … and Challenges* · Slides 20–28 · Video 1.3: Communication in Action Engagement Using Resident and … Family Advisers* · Slides 29–33 · Video 1.4: Communication Tools Long-Term Care Ombudsman Program · … Materials: Slides 14–19, Get To Know Your Health Care Team tool, Staff Communication video, Communication … Discuss opportunities to improve communication with all residents and family.

171. Toolkit 2. Common Suspected Infections: Communication and Decisionmaking for Four Infections | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/nhguide/toolkits/determine-whether-to-treat/toolkit2-communications-and-decisionmaking.html
     November 01, 2016 - Common Suspected Infections: Communication and Decisionmaking for Four Infections … The Communication and Decisionmaking for Four Infections toolkit aims to reduce inappropriate prescribing … What is the Communication and Decisionmaking for Four Infections Toolkit? … The Medical Care Referral form facilitates communication between nurses and clinicians when a resident … Common Suspected Infections: Communication and Decisionmaking for Four Infections.

172. Overview of the Training Program | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/health-literacy/improve/pharmacy/guide/train2.html
     September 01, 2020 - Training Program Previous Page Next Page Table of Contents Strategies To Improve Communication … The program also explains techniques that pharmacy staff members can use to improve communication with … Review techniques to improve communication with low-literacy patients. … Now, let's review some important health communication messages about drug warnings and patient safety … Slide 19 Recommended Strategies to Improve Communication [ D ] Select for text description .

173. Overview (doc file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/overview.docx
     March 01, 2017 - Teamwork Staff Empowerment Teamwork and Communication Resident and Family Engagement 2. … Compliance With Procedures Staff Empowerment Teamwork and Communication 4. … Handoffs Teamwork and Communication Resident and Family Engagement 7. … and Communication 8. … Communication Openness Staff Empowerment Teamwork and Communication 9.

174. Underwood Surgery Center: Slide Presentation (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/ascwebinar/tinsleyslides.pdf
     September 01, 2015 - Teamwork 86% 80% Response to Mistakes 82% 79% Staffing, Work Pressure, and Pace 76% 77% Communication … case • Staff encouraged to share suggestions of what improvements might be made 59 59 Communication … Added colorful signs in each room with the phases from the checklist 62 62 Communication Openness … Always 87% 74% 63 63 Change Implemented • Medical Director encouragement for more open communication … in the Surgery/Procedure Room Changes Implemented Communication Openness Change Implemented

175. Comparability of Results for the 2.0 and 3.0 Versions of the CAHPS Clinician & Group Survey (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/Comparison_of_CG-CAHPS_v3_and_v2.pdf
     July 01, 2015 - • The communication composite had a top box score that was 3 percentage points higher. … Analysis Method To examine differences between the 2.0 and 3.0 versions of the access and communication … Table 1 lists the items in the access and communication composites; note that the items included in … Items in the Access and Communication Composite Measures Composites and Items Version 2.0 Version … Page 3 of 4 Results The top box scores for both the access and communication measures were higher

176. Acknowledgments | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/patient-safety/settings/hospital/candor/acknowledgements.html
     August 01, 2022 - Events Education & Training Resources Acknowledgments AHRQ Communication … and Optimal Resolution Toolkit The Communication and Optimal Resolution (CANDOR) process was funded … Association, to develop a customizable toolkit for national distribution to guide hospitals in implementing a communication … Lambert, Ph.D., formerly with the University of Illinois-Chicago and now Professor in School of Communication … M.D., J.D., formerly with University of Illinois Chicago and now Director, Center for Open and Honest Communication

177. TeamSTEPPS Fundamentals Course: Module 4. Leading Teams | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/teamstepps/instructor/fundamentals/module4/slleadership.html
     July 01, 2018 - and the Agency for Healthcare Research and Quality (AHRQ) to improve institutional collaboration and communication … Facilitated through communication, continuous monitoring of the situation, and fostering of an environment … Designated —The person assigned to lead and organize a team, establish clear goals, and facilitate open communication … Return to Contents Slide 15: Debrief Checklist Topic   Communication clear? … of Information Sharing Hierarchy Defensiveness Conventional Thinking Complacency Varying Communication

178. Develop a Culture of Safety Around Antibiotic Prescribing | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/antibiotic-use/acute-care/safety/index.html
     June 01, 2021 - Safety Around Prescribing Improving Antibiotic Use is a Patient Safety Issue Improving Communication … They discuss how to present antibiotic use as a patient safety issue, how to improve communication and … Making the Case That Improving Antibiotic Use Is a Patient Safety Issue Improving Communication and

179. 2023 Child HCAHPS Survey Database Chartbook (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-child-hcahps-chartbook.pdf
     January 01, 2023 - Communication with Parent B-1 Table B-2. Communication with Child B-2 Table B-3. … with Parent Communication Between You and Your Child’s Nurses 84% Communication Between You and Your … with Parent Communication Between You and Your Child’s Nurses 86% 86% 83% 79% 84% Communication … with Parent Communication Between You and Your Child’s Nurses 82% 83% 85% 86% 86% 84% Communication … Communication with Parent Child HCAHPS Survey Question Text Response Options Measures Communication

180. TeamSTEPPS Fundamentals Course: Module 1 | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/teamstepps/instructor/fundamentals/module1/m1worksheet.html
     March 01, 2014 - and the Agency for Healthcare Research and Quality (AHRQ) to improve institutional collaboration and communication … Coordinating Team     Ancillary Team / Support Services     Administration     Module 3: Communication … Is your teamwork issue related to communication? |__| Yes |__| No 2. … If yes, what is the communication issue?   3.