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141. Strategy 2: Communicating to Improve Quality (Implementation Handbook) (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Implement_Hndbook_508.pdf
     April 30, 2013 - What does the hospital do well related to communication? … perspectives is important for effective communication. … Communication challenges for the patient and family. … Communication challenges for clinicians. … competencies or clinician communication training?

142. PowerPoint Presentation
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/prescribers-slides.pptx
     June 01, 2021 - , and when to use SBAR: Situation Background Assessment Recommendation Implement SBAR to improve communication … Errors Can Have Disastrous Effects1-3 Communication failures were the root cause of the majority of … in Long-Term Care4,5 Lack of physician openness to communication Lack of on-site availability of physicians … SBAR provides the framework for clear, concise communication about a resident’s status. … TeamSTEPPS 2.0 for Long-Term Care, Module 3 - Communication, Instructor Guide.

143. Introducing the CAHPS Child Hospital Survey (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/2_mark_schuster.pdf
     January 22, 2015 - with parent – Communication with child – Attention to safety and comfort – Hospital environment … Measures Top-Box % Keeping you informed about your child’s care 72% Communication between you & … your child’s nurses 81% Communication between you & your child’s doctors 83% Communication about … child’s care 72% Communication between you & your child’s nurses 81% Communication between you & … with Parent Communication with Parent - Example of Top Box Calculation Communication with Parent

144. TeamSTEPPS Fundamentals Course: Module 1. Introduction | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/teamstepps/instructor/fundamentals/module1/slintro.html
     June 01, 2019 - and the Agency for Healthcare Research and Quality (AHRQ) to improve institutional collaboration and communication … Module 3—Communication. Module 4—Leading Teams. Module 5—Situation Monitoring. … Varying communication styles. Conflict. Lack of coordination and followup. Distractions. … performance improved across all teamwork skills: Leadership, Situation Monitoring, Mutual Support, Communication … Pre- and post-TeamSTEPPS training results: Significant improvement in HSOPS scores on Feedback and Communication

145. Learn About CUSP, Facilitator Notes | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/hai/cusp/modules/learn/fac-cusp.html
     December 01, 2012 - Implement Teamwork and Communication. … The "Implement Teamwork and Communication" module presents a number of useful structured communication … Implement Teamwork and Communication Say: The "Implement Teamwork and Communication" module covers … Identify barriers to communication. … Elements That Affect Communication and Information Exchange Say: Communication problems are cited

146. TeamSTEPPS Fundamentals Course: Module 1. Introduction | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/teamstepps/instructor/fundamentals/module1/igintro.html
     June 01, 2019 - Communication: Ask participants what information was communicated during the task and how it affected … Varying communication styles. Conflict. Lack of coordination and followup. Distractions. … — with 3 of 7 National Patient Safety Goals related to communication, including "Improve communication … Examine and adjust the team's physical workplace to optimize communication and coordination. … Use closed-loop communication. Learn from each performance outcome.

147. More Effort Is Needed To Ensure Patients Understand Doctors' Instructions (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/dataspotlight-health-literacy.pdf
     March 01, 2019 - understand basic health information and services needed to make appropriate health decisions.”2 Several communication … Department of Health and Human Services programs: ◆ AHRQ funds many projects that support improved communication … patient-family-engagement/pfeprimarycare/index.html www.ahrq.gov/literacy https://www.niddk.nih.gov/health-information/communication-programs … how-talk-patients-about-prediabetes-diagnosis/use-teach-back-method https://www.niddk.nih.gov/health-information/communication-programs … Closing the loop: physician communication with diabetic patients who have low health literacy.

148. Mod5-Comm-Assessment (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module5/mod5-comm-assessment.pdf
     April 01, 2016 - Assessment Guide Communication and Optimal Resolution Toolkit 2 – Communication Assessment Guide … Communication Assessment Guide – 3 How to Administer the Communication Assessment Questionnaire The … Communication Assessment Guide – 5 4. … Communication Assessment Guide – 7 8. … assessing communication processes.

149. Chapter 6. Measure Maps and Profiles (continued, 17) | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/ncepcr/care/coordination/atlas/chapter6p.html
     June 01, 2014 - accountability or negotiate responsibility □     Communicate           Interpersonal communication … accountability or negotiate responsibility   ■   Communicate   □       Interpersonal communication … accountability or negotiate responsibility       Communicate           Interpersonal communication … Huber, personal communication, September 11, 2010). … as measured by a 16-item health care systems hassles scale. 3  CPCI scale scores for interpersonal communication

150. Effective Patient and Family Communication | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/hai/cusp/videos/11c-effectivecomm/index.html
     June 01, 2018 - Infections Program About the CUSP Method Videos Effective Patient and Family Communication … Decolonization – Universal and Targeted Tools Effective Patient and Family Communication … Effective Patient and Family Communication [1 min. 50 sec.] … 2018 Page originally created May 2013 Internet Citation: Effective Patient and Family Communication

151. Improving-Facnotes (doc file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/improving/improving-facnotes.docx
     May 01, 2017 - In this section, we will discuss the meaning of communication, barriers to effective communication, and … the impact of poor communication on patient outcomes. … Slide 48 SAY: Another way to improve communication is closed-loop communication. … We will discuss how closed-loop communication enhances team communication and we’ll listen to an example … teamwork and communication.

152. Communication and Care Coordination | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/research/findings/nhqrdr/2014chartbooks/womenhealth/wm-comm.html
     September 01, 2015 - Research Findings & Reports National Healthcare Quality & Disparities Reports Communication … Safer Reports AHRQ Research Studies Chartbook on Women's Health Care Communication … Health Care Key Findings of the 2014 QDR 2014 Chartbooks Access to Health Care Affordability Communication … last reviewed September 2015 Page originally created October 2015 Internet Citation: Communication

153. The Quick Reference Guide to TeamSTEPPS Action Planning | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/teamstepps/instructor/essentials/implguide3.html
     November 01, 2018 - and the Agency for Healthcare Research and Quality (AHRQ) to improve institutional collaboration and communication … Step 8: Develop a Communication Plan Objective: To create a communication plan targeting major stakeholders … Develop a communication plan for each identified group including your goals for communication, who … A communication plan to generate support for the TeamSTEPPS Initiative and to promote maintenance and

154. Section 6B (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-140-section-6-b.pdf
     December 29, 2017 - Table 5: Item-to-Composite Correlations Composite Item Correlation Nurse-parent communication … (2) Doctor-parent communication .82 (3) Communication about medicines .57 .50 (4) Informed … .80 .74 .49 .79 .64 (7) Doctor-child communication .76 .81 .52 .77 .72 .76 (8) Involving teens in … .72 Doctor-parent communication .70 Communication about medicines .62 Informed about child’s care … .56 Doctor-child communication .51 Involving teens in care .39 Mistakes and concerns .53 Call

155. Chapter 6. Measure Maps and Profiles (continued, 13) | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/ncepcr/care/coordination/atlas/chapter6l.html
     June 01, 2014 - accountability or negotiate responsibility       Communicate □         Interpersonal communication … Lee, personal communication, September 12, 2010). … accountability or negotiate responsibility □     Communicate ■         Interpersonal communication … Parchman, personal communication, September 10, 2010). Sources: 1. … Communicate: Between health care professional(s) and patient/family: 11i, 11k Interpersonal communication

156. Open Communication, Involvement in Quality Improvement Reduces Burnout Among Nurses, Study Finds | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/news/newsletters/e-newsletter/845.html
     January 01, 2023 - Home News Newsletter AHRQ News Now Open Communication … [PDF, 15.5 MB]) Today's Headlines: Open Communication, Involvement in Quality Improvement Reduces … Open Communication, Involvement in Quality Improvement Reduces Burnout Among Nurses, Study Finds Open … communication among nurses and greater involvement in quality improvement efforts were related to not … More open communication among nurses and unit-level teamwork were also associated with not being burned

157. Reducing Workplace Violence with TeamSTEPPS® | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/teamstepps/events/webinars/dec-2016.html
     July 01, 2018 - Real Goal Slide 10: No Slide Title Slide 11: TeamSTEPPS® and Reducing Workplace Violence Slide 12: Communication … Slide 25: Para-verbal Communication Slide 26: Communication Slide 27: Verbal Intervention Slide 28: … Return to Contents   Slide 12 Communication and Teamwork Bad news – poor communication and teamwork … Return to Contents   Slide 13 No Slide Title Communication SBAR Call-Out Check-Back … Return to Contents   Slide 25 Para-verbal Communication The vocal part of speech, including

158. Chapter 1: Background on Patient Safety and LEP Populations | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/health-literacy/professional-training/lepguide/chapter1.html
     September 01, 2020 - What We Know About Safety and Limited-English-Proficient Patients Communication problems are the most … If anything, errors related to LEP are bundled as being caused by "communication errors," which does … Communication between patients and health care providers, and the barriers many LEP patients face in … The initiative advances the issues of effective communication, cultural competence, and patient- and … Advancing effective communication, cultural competence, and patient- and family-centered care: a roadmap

159. Chapter 6. Measure Maps and Profiles (continued, 25) | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/ncepcr/care/coordination/atlas/chapter6x.html
     June 01, 2014 - with patients, (2) communication with other providers, (3) tracking data, (4) care management, and ( … Cronbach's alphas for the 5 subscales ranged from 0.48 (5-item access to care and communication with … Communication with Referring Physicians Practice Improvement Module (CRP-PIM) Purpose: To assess communication … : contacting/communication with the consultant, and helpfulness of the consultant’s office staff. … Toward Better Care Coordination Through Improved Communication With Referring Physicians.

160. Teams, TeamSTEPPS, and Team Structures:Models for Functional Collaboration
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2017-materials/teamstepps-webinar-022017.pptx
     January 01, 2017 - may be difficult Communication: Can be compromised by poor lateral communication and by filtering effects … TEAMSTEPPS 05.2 Teams, TeamSTEPPS, and Team Structures Slide ‹#› Decisions and Communication Information … Situation Monitoring: Transparency is possible through open communication and access Mutual Support: … Communication: Open, undefined by title, based on need, can be targeted to specific areas TEAMSTEPPS … “my community” rather than “my job”) Communication: Can be challenging to be certain all who need to