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161. Engage Patients and Families for Perinatal Safety (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/engage/pf-engagement-facilitator-guide.pdf
     May 01, 2017 - • Present tools to improve communication among patients, families, and clinicians. … Effective communication and collaboration with patients and family members affect patient outcomes, … • Improves engagement of mothers and families in the birthing process and in their communication with … Prompt, compassionate, honest, and accurate communication with the patient and family after an adverse … During the initial communication with the patient and family, providers should— • Communicate only

162. TeamSTEPPS for Office-Based Care: Implementation Workbook | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/teamstepps/officebasedcare/impworkbook.html
     December 01, 2015 - Develop a Communication Plan TeamSTEPPS Action Planning At-A-Glance Return to Contents Step 1 … (e.g., increase staff perception of good team behavior; increase observed effective team communication … Improves communication and information transfer between staff and between patients and staff. … Develop a Communication Plan Objective: To create a communication plan targeting major stakeholders … ("Who") Communication Goal(s) Information To Communicate ("What") Timing of Communications ("When

163. TeamSTEPPS for Office-Based Care Implementation Workbook (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/impworkbook.pdf
     December 11, 2015 - (e.g., increase staff perception of good team behavior; increase observed effective team communication … Develop a Communication Plan Objective: To create a communication plan targeting major stakeholders … Person(s) (by staff position) responsible for implementation and oversight of communication plan: … Stakeholder (“Who”) Communication Goal(s) Information To Communicate (“What”) Timing of … Develop a Communication Plan

164. Managing a CAHPS Survey Project | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/cahps/surveys-guidance/helpful-resources/managing/index.html
     May 01, 2022 - This section offers tips and considerations relevant to three management objectives: Effective communication … Effective Communication Within and Across Teams Once you have set up your team, formed an advisory … group, and contracted with a vendor, you will have to manage communication among these entities. … This communication and coordination will ensure that the leaders of each sub-team consult with and inform … Ways to encourage good communication include the following: Ensure some overlap of membership in key

165. Module 5: Resident and Family Engagement: Facilitator Notes | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module5/mod5-facguide.html
     March 01, 2017 - Getting a translator if needed to support the communication. … PLAY VIDEO: Video 1.3 Communication in Action Ask: What elements of good communication can you identify … Slide 28: Challenges to Communication Say: Communication and engagement with residents and family … Slide 29: How To Address Communication Challenges Say: A few methods you can use to address communication … Use face-to-face communication to promote visual contact.

166. Sign Up for TeamSTEPPS Training | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/teamstepps-program/training/index.html
     March 01, 2024 - These trainings will prepare participants to improve team communication, manage challenges more collaboratively … TeamSTEPPS 3.0 Course This training is designed to help healthcare teams strengthen teamwork and communication … Each of the four modules in the curriculum focuses on one essential skill of the TeamSTEPPS framework—communication … Facilitators will guide participants through the curriculum and participants will explore how improved communication

167. Surveys on Patient Safety Culture (SOPS) Ambulatory Surgery Center Survey: 2021 User Database Report Part II (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/Part-II-SOPS-ASC-DatabaseReport.pdf
     December 01, 2021 - Communication About Patient Information 91% 91% 89% 89% 4. … Communication Openness 92% 91% 89% 88% 5. Teamwork 90% 89% 88% 86% 6. … Communication About Patient Information 89% 90% 90% 90% 4. … Communication Openness 94% 98% 89% 99% 96% 87% 87% 83% 86% 5. … Communication About Patient Information 93% 88% 88% 92% 4.

168. Emotional and Organizational Support for Staff series | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/nursing-home/learning-modules/support.html
     December 01, 2022 - home teams recognize and manage stress, work together to tackle common challenges, and practice open communication … HD version ] Module 3: Supporting Each Other in the Quest to Reduce Stress Open communication can

169. Introduction Instructor Guide – PDF (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module1/ts2-0ltc_module1_ig_intro.pdf
     January 01, 2007 - — with 3 of 7 National Patient Safety Goals related to communication, including “Improve communication … – Use closed-loop communication. – Learn from each performance outcome. … • Team Structure • Team Structure • Communication • Communication • Leadership • Leadership … — with 3 of 7 National Patient Safety Goals related to communication, including “Improve communication … — with 3 of 7 National Patient Safety Goals related to communication, including “Improve communication

170. TeamSTEPPS Implementation Guide | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/teamstepps/instructor/essentials/implguide.html
     November 01, 2018 - and the Agency for Healthcare Research and Quality (AHRQ) to improve institutional collaboration and communication … Develop a Communication Plan      Step 9. … Develop a Communication Plan The Quick Reference Guide to TeamSTEPPS Action Planning TeamSTEPPS Action … Develop a Communication Plan. Putting it all together - Write the TeamSTEPPS Action Plan. … ability to provide timely mutual support/backup, both verbal and task related, to team members; (c) Communication

171. TeamSTEPPS® Pocket Guide App | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/teamstepps/instructor/essentials/pocketguideapp.html
     April 01, 2018 - TeamSTEPPS® Pocket Guide App A quick-reference tool for the TeamSTEPPS® communication … Download AHRQ’s new TeamSTEPPS app to put the structured communication tools and checklists from the

172. Summary of Analyses of American Indian Field Test (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/american-indian/about/PROD_AI_FieldTestRpt.pdf
     September 25, 2006 - • Getting Care Quickly • After Hours Care • Wait Time 2 • Getting Needed Care • Provider Communication … • Communication About Prescription Medications • Communication About Symptoms • Communication About … Q36 correlated as highly with getting care quickly and communication as it did with its hypothesized … The communication scale had the largest correlations with both the global rating of the primary provider … Intercorrelations among scales ranged from 0.07 (health education with discrimination) to 0.54 (communication

173. Coordination (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Coordination_of_Care_2012_05_01_Transcript.pdf
     January 01, 2012 - When one thinks about communication, both communication between patients and providers as well as communication … And you know, again, here’s the link between care coordination and communication. … And we tend to think about communication as, oh, it’s the communication between the patients and the … clinician or the practice, but first there needs to be really good communication and accountability … that’s really, really important – establishing those mechanisms for internal team communication and

174. SOPS Community Pharmacy Survey Items and Composites (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/pharmsops-composites.pdf
     June 19, 2018 - Communication Openness (Never, Rarely, Sometimes, Most of the time, Always, Does Not Apply or Don’t … Communication About Prescriptions Across Shifts (Never, Rarely, Sometimes, Most of the time, Always … Communication About Mistakes (Never, Rarely, Sometimes, Most of the time, Always, Does Not Apply or … Communication Openness 5. Patient Counseling 6. Staffing, Work Pressure, and Pace 7. … Communication About Prescriptions Across Shifts 8. Communication About Mistakes 9.

175. Slide 1
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module1/1_ts_office_intro.pptx
     January 01, 2010 - of research and evidence from high-risk fields Provides specific tools and strategies for: Improving communication … Teamwork outcomes include: Significant improvement in communication and supportive behavior Significant … SBAR: a shared mental model for improving communication between clinicians. … The human factor: The critical importance of effective teamwork and communication in providing safe care

176. Appropriate Disclosure to a Patient: Video | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/patient-safety/settings/hospital/candor/videos/app-disclosure.html
     August 01, 2022 - Training Resources Appropriate Disclosure to a Patient: Video AHRQ Communication … and Optimal Resolution Toolkit Communication and Optimal Resolution (CANDOR) is a process that health

177. Inappropriate Disclosure to a Patient: Video | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/patient-safety/settings/hospital/candor/videos/inapp-disclosure.html
     August 01, 2022 - Training Resources Inappropriate Disclosure to a Patient: Video AHRQ Communication … and Optimal Resolution Toolkit Communication and Optimal Resolution (CANDOR) is a process that health

178. Accountability—Peer to Peer Coaching: Video | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/patient-safety/settings/hospital/candor/videos/accountability.html
     August 01, 2022 - Training Resources Accountability—Peer to Peer Coaching: Video AHRQ Communication … and Optimal Resolution Toolkit Communication and Optimal Resolution (CANDOR) is a process that health

179. Bridging the feedback gap: a sociotechnical approach to informing clinicians of patients' subsequent clinical course and outcomes (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/topics/bridging-feedback-gap.pdf
     June 21, 2021 - A health IT-supported system facilitates this feedback and additional two-way communication that may … Overcoming barriers to feedback using health IT Health IT facilitates communication among clinicians … For instance, direct communication between clinicians prompted by feedback reports can be tracked and … Workflow and communication What are the tasks to be accomplished to generate feedback? … Follow-Up actions on electronic referral communication in a Multispecialty outpatient setting.

180. TeamSTEPPS® Teamwork Attitudes Questionnaire Manual (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/reference/teamattitudesmanual.pdf
     October 01, 2008 - individual attitudes toward team structure, leadership, mutual support, situation monitoring, and communication … Among the final items, four are reverse coded: three in mutual support and one in communication.* Final … coefficients ranging from .36 (mutual support and team structure) to .63 (situation monitoring and communication … 1.00 .633* .481* .558* Situation Monitoring 1.00 .541* .627* Mutual Support 1.00 .589* Communication … Poor communication is the most common cause of reported errors. 27.