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281. Plain Language at AHRQ | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/policy/electronic/plain-writing/index.html
     March 01, 2021 - Language at AHRQ The Plain Writing Act of 2010 requires federal agencies to write clear Government communication … The Act requires federal agencies to write "clear Government communication that the public can understand

282. TeamSTEPPS for Office-Based Care: Introduction | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/teamstepps/officebasedcare/module1/office_intro-ig.html
     September 01, 2015 - TeamSTEPPS provides specific tools and strategies for improving communication and teamwork, reducing … Communication. … training related to the way the team operates, such as the following: Significant improvement in communication … SBAR: a shared mental model for improving communication between clinicians. … The human factor: The critical importance of effective teamwork and communication in providing safe care

283. Understanding SOPS Surveys: A Primer for New Users (Webcast) - Gray (Overview) (pdf file)
     www.innovations.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/03-SOPS_101_Webcast-GRAY-Overview.pdf
     March 03, 2020 - Surgery Center 14 Areas of Patient Safety Culture Assessed Across SOPS Surveys • Teamwork • Communication … Openness • Communication About Error • Organizational Learning—Continuous improvement • Response to

284. Toolkit for Engaging Patients To Improve Diagnostic Safety  | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/diagnostic-safety/tools/engaging-patients-improve.html
     July 01, 2022 - Research suggests that communication breakdowns during the patient-provider encounter are a leading contributor … To promote enhanced communication and information sharing within the patient-provider encounter, the … When paired together, these strategies enhance communication and information sharing within the patient-provider

285. SHARE Approach Curriculum Tools | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/health-literacy/professional-training/shared-decision/tools/index.html
     February 01, 2021 - Communication Tools for Shared Decisionmaking Tool 3: Overcoming Communication Barriers With Your Patients … Care Providers ( PDF , 3.61 MB) This is a quick reference handout that offers tips for overcoming communication

286. Section 2: Explanation of Key Concepts and Tools | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/teamstepps-program/curriculum/situation/tools/index.html
     June 01, 2023 - Updates Welcome Guides Curriculum Materials Introduction to Curriculum Module 1: Communication … Situation awareness can prevent ambiguity, confusion, and inefficient communication. … Leading to more effective communication to ensure that team members have the necessary information to … However, without sharing and communication, diverse perspectives may impede the team’s creation of shared … This communication can ensure everyone agrees and has a comprehensive view of the situation.

287. SOPS Nursing Home Survey: What You Need To Know - Caren Ginsberg, Ph.D. (pdf file)
     www.innovations.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/02-nh_webcast-ginsberg.pdf
     July 01, 2018 - resistance • Build capacity in the health care system to accelerate safety improvements • Improve communication … respondents ► Top scoring composites measures: − Overall Perceptions of Resident Safety − Feedback and Communication

288. 4 Tk1 T4-Urinalysis And Utis Improving Care Final 0 (doc file)
     www.innovations.ahrq.gov/sites/default/files/wysiwyg/nhguide/4_TK1_T4-Urinalysis_and_UTIs_Improving_Care_Final_0.docx
     October 01, 2016 - Review the SBAR communication approach (Situation, Background, Assessment Input, Request) and discuss … Lesson Plan #3: The Situation, Background, Assessment Input, Request (SBAR) Communication Approach Introduction … SBAR is a standardized communication technique that is becoming a best practice for handoffs, transferring … Why SBAR Works It is a focused communication process that emphasizes the most important points that the … It is effective at bridging differences in communication styles.

289. Patient Education and Engagement | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/health-literacy/patient-education/index.html
     January 01, 2024 - contains resources for healthcare professionals  and  for patients to improve written and spoken communication … contains two strategies: Be the Expert on You and 60 Seconds to Improve Diagnostic Safety enhance communication … Here are tools that you can share with patients to improve communication.

290. Path to Improvement | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/health-literacy/improve/precautions/guide/path.html
     September 01, 2020 - Written Communication Patient Self-Management & Empowerment Supportive Systems for Patients … Emphasize to residents that they are learning communication skills that will be valuable regardless of … Incorporate communication strategies taught during your training sessions into the resident-evaluation … For example, hang posters, such as Key Communication Strategies ( Tool 4 ), and keep a copy of the Everyday … Words for Public Health Communication ( Tool 11 ) in the front and back of the practice. 1 Langley

291. AHRQ's Quality & Patient Safety Programs by Setting: Hospital Labor and Delivery Units | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/patient-safety/settings/labor-delivery/index.html
     July 01, 2023 - labor and delivery (L&D) units and decrease maternal and neonatal adverse events resulting from poor communication … The Safety Program for Perinatal Care is organized around three program pillars: Teamwork and Communication

292. Address Language Differences: Tool 9 | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/health-literacy/improve/precautions/tool9.html
     February 01, 2024 - Literacy Assessment Quiz Role Playing Ideas Communicate Clearly: Tool 4 Key Strategies for Clear Communication … Communication Self-Assessment Communication Observation Form Plain Language Words Use the Teach-Back … access services (e.g., appointment scheduling, signage, front desk, clinical visit, billing, followup communication

293. Multiple Settings | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/patient-safety/settings/multiple/index.html
     August 01, 2023 - originally developed by AHRQ and designed to measure patients' experiences of their care, including communication … TeamSTEPPS) is a customizable program to improve patient safety by training clinicians in teamwork and communication … The TeamSTEPPS 3.0 curriculum is composed of Introduction , four Modules ( Communication , Team Leadership

294. Culturally and Linguistically Appropriate Services | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/sdoh/clas/index.html
     July 01, 2023 - The following videos show interpreters using TeamSTEPPS communication strategies. … Services (CLAS) in Maternal Health Care National CLAS Standards The Guide to Providing Effective Communication … Services Administration, and updated by the Centers for Disease Prevention and Control CDC, Effective Communication

295. DSF Measures 2-3 Attachment 11.1 (pdf file)
     www.innovations.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/CHIPRA204-Materials_XIA.pdf
     February 29, 2016 - V40.1 Problems with communication (including speech) 8. … Z86.59 Problems with communication (including speech) 8.

296. DSF Measures 2-3 Attachment 11.1 (pdf file)
     www.innovations.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/CHIPRA205-Materials_XIA.pdf
     February 29, 2016 - V40.1 Problems with communication (including speech) 8. … Z86.59 Problems with communication (including speech) 8.

297. Just Culture Webcast Intro (pdf file)
     www.innovations.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/hospwebinar/just-culture-webcast-1-intro.pdf
     November 09, 2016 - Communication openness – 2. Feedback & communication about error – 3.

298. TeamSTEPPS for Office-Based Care: Leading Teams | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/teamstepps/officebasedcare/module4/office_lead.html
     September 01, 2015 - Open lines of communication among team members. … Communication. "What are our takeaways or lessons learned from this experience?” … Topic Communication clear? X Situation awareness maintained? X Workload distribution? … Ineffective Communication. Conflict. Brief Huddle Debrief Shared Mental Model.

299. Advancing Diagnostic Safety: An AHRQ Leadership Conversation | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/news/blog/ahrqviews/diagnostic-safety-conversation.html
     October 01, 2021 - DM:   Jeff, you’ve taught me that a key part of both causing and preventing diagnostic errors is communication … JB:   The need for effective communication is present throughout the diagnostic process.  … Good communication leads to better outcomes and breakdowns in communication between patients and healthcare … right information, about the right patient, gets to the right team members, at the right time, reducing communication

300. THE MEDICAL HOME INDEX: (doc file)
     www.innovations.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/mhi-rsf.docx
     March 25, 2009 - practice "advisory group" promotes family-centered strategies, practices and policies (e.g. enhanced communication … / Access1 Communication between the family and the primary care provider (PCP) occurs as a result … In addition to Level 1, standardized office communication methods are identified to the family by the … address chronic condition care; the PCP determines appropriate visit intervals; follow-up includes communication … -Facilitate communication among PCP, family and others. 3) Build bridges among families and health, education