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www.innovations.ahrq.gov/patient-safety/settings/hospital/candor/videos/accountability.html
August 01, 2022 - Training
Resources
Accountability—Peer to Peer Coaching: Video
AHRQ Communication … and Optimal Resolution Toolkit
Communication and Optimal Resolution (CANDOR) is a process that health
-
www.innovations.ahrq.gov/sites/default/files/wysiwyg/topics/bridging-feedback-gap.pdf
June 21, 2021 - A health
IT-supported system facilitates this feedback and additional two-way communication that may … Overcoming barriers to feedback using health IT
Health IT facilitates communication among clinicians … For instance, direct communication between
clinicians prompted by feedback reports can be tracked
and … Workflow and communication What are the tasks to be accomplished to generate feedback? … Follow-Up actions
on electronic referral communication in a Multispecialty
outpatient setting.
-
www.innovations.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/reference/teamattitudesmanual.pdf
October 01, 2008 - individual attitudes toward
team structure, leadership, mutual support, situation monitoring, and communication … Among the final items, four are reverse coded: three in
mutual support and one in communication.* Final … coefficients ranging from .36 (mutual support and team structure) to .63
(situation monitoring and communication … 1.00 .633* .481* .558*
Situation Monitoring 1.00 .541* .627*
Mutual Support 1.00 .589*
Communication … Poor communication is the most common cause of reported errors.
27.
-
www.innovations.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/part-ii-sops-asc-database-report.pdf
January 01, 2020 - Communication About Patient Information
1. … Communication Openness
1. … Communication Openness
1. … Communication Openness
1. … Communication Openness
1.
-
www.innovations.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/pt-experience-measures.pdf
March 20, 2017 - Topic: Communication with Parent
• Communication between you and your child’s nurses (composite of … 3 items)
• Communication between you and your child’s doctors (composite of
3 items)
• Communication … Topic: Communication with Parent
Communication Between You and Your Child’s Nurses
The survey asked … Patient Experience Measures from the CAHPS Child Hospital Survey
Document No. 909
Page 6
Communication … with Parent
Topic: Communication with Child
Topic: Attention to Safety and Comfort
Topic: Hospital
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www.innovations.ahrq.gov/patient-safety/settings/hospital/candor/videos/meeting.html
August 01, 2022 - Training
Resources
Planning for Meetings with Family: Video
AHRQ Communication … and Optimal Resolution Toolkit
Communication and Optimal Resolution (CANDOR) is a process that health
-
www.innovations.ahrq.gov/sites/default/files/wysiwyg/health-literacy/professional-training/training-for-health-care-leaders.pdf
January 01, 2014 - Clear
communication
Include information regarding clear
communication to ensure
understanding? … Strategies for clear
communication? … Chapter 1: How to obtain consent: The art of consent
communication. … The CDC Clear Communication Index (CCI). … The Guide to Providing Effective
Communication and Language Assistance Services?
-
www.innovations.ahrq.gov/teamstepps/officebasedcare/handouts/video-debrief1.html
November 01, 2015 - Webinars
Practice Facilitator Debrief Worksheet—Video 1
Team Structure and Communication … What TeamSTEPPS methodologies could help resolve the communication and teamwork issues?
… experience(s) as well as their suggestions for a strategy that can be used to address teamwork and communication
-
www.innovations.ahrq.gov/questions/resources/articles.html
November 01, 2020 - Glossary
News Articles
Research on Patient-Clinician Communication … surgery, test results, and medication"; includes a link to the AHRQ Question Builder]
The power of communication … and includes a link to the Questions are the Answer Web page]
Site helps patients take more active communication … on AHRQ's "Questions Are the Answer" campaign]
AAFP news now: AFP edition: AHRQ promotes two-way communication … links to both the main Web page and the question builder tool]
New campaign promotes doctor-patient communication
-
www.innovations.ahrq.gov/cahps/about-cahps/glossary/index.html
November 01, 2022 - Domains
Domains are broad functional areas covered by CAHPS surveys, such as access to care or communication … The domain of “communication,” for example, could include communication with nurses, communication about … medicines, and communication about self-care at home.
-
www.innovations.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/hickner-development-medical-office-sops.pdf
January 01, 2011 - Communication openness
2. Feedback & communication about error
3. … Communication about error
12. … Communication openness
9
9
Medical Office Pilot Test
• Pilot tested in 182 medical offices with
-
www.innovations.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6i-shared-decisionmaking.html
April 01, 2023 - found to have a positive effect on the quality of treatment decisions, the quality of patient-physician communication … https://www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication
-
www.innovations.ahrq.gov/patient-safety/reports/liability/index.html
August 01, 2017 - Acknowledgments
Prologue
Silence A Commentary
Reforming the Medical Liability System in Massachusetts: Communication … four goals: (1) putting patient safety first by reducing preventable injuries, (2) fostering better communication … the volume includes two commentaries and nine papers, organized into two primary themes: improving communication … Preface Acknowledgments
Prologue Kenneth Sands, Alan Woodward, and Melinda Van Niel
Improving Communication … Commentary: Silence Carole Hemmelgarn
Reforming the Medical Liability System in Massachusetts: Communication
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module7/7_ts_office_summary.pptx
January 20, 2006 - Core Teamwork Skills
3
®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
3
Communication … SBAR
Situation
Background
Assessment
Recommendation
Call-out
Check-back: Closed loop communication
Handoff … Effectiveness and Solutions
BARRIERS
Hierarchical Culture
Lack of Resources
or Information
Ineffective Communication
-
www.innovations.ahrq.gov/sites/default/files/wysiwyg/topics/public-notes-meeting-summary-110620.pdf
March 11, 2021 - diagnostic
safety and highlights the VA’s efforts to improve the timeliness of
diagnostic testing communication … to patients, including a
measurement system that provides feedback on the timeliness of
communication … included topic-specific comments around diagnostic errors
related to health information technology, communication
-
www.innovations.ahrq.gov/es/nursing-home/resources/search.html?page=5
January 01, 2022 - Between Us, About Us In this video series on YouTube, black doctors, nurses, and researchers dispel misinformation … the COVID-19 Pandemic This article discusses psychologists’ research showing how to boost leaders’ communication
-
www.innovations.ahrq.gov/sites/default/files/wysiwyg/nhguide/4_TK2_T4-Common_Suspected_Infections_Tools_to_Improve_Communication_and_Decision_Making.ppt
May 01, 2014 - Common Suspected Infections: Communication and Decision Making for
Four Infections
Tool 4. … Tools To Improve Communication and Decision Making
www.ahrq.gov/NH-ASPGuide ● May 2014
AHRQ … AHRQ 14-0011-6-EF
Today we are introducing you to new tools to help improve communication and help … *
Components of the Communication and Decision Making for Four Infections
Evidence-based communication … will discuss each of the five components in more detail, beginning with the MCRF
*
Evidence-based Communication
-
www.innovations.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/reference/quickrefguide.pdf
March 13, 2014 - Step 8: Develop a Communication Plan
Objective: To create a communication plan targeting major stakeholders … Develop a communication plan for each identified group, including your goals for
communication, … effectiveness of your
intervention
TeamSTEPPS 2.0 Guide to Action Quick Reference - 4
A communication
-
www.innovations.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/tpc-profile-driscoll.pdf
April 01, 2015 - care coordination was further enhanced by facilitating patient access
to other services, improving communication … providers, and
developing a new primary care facility where team members were co-located to facilitate
communication … described an improved doctor-patient
relationship following PCMH transformation, including improved communication … patient handoffs, in which providers directly introduced patients to other clinicians, and proactive
communication
-
www.innovations.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module1/ts2-0ltc_module1_impworksheet.pdf
April 24, 2017 - Applying TeamSTEPPS
Exercise
Module 3: Communication … Is your teamwork issue related to communication?
Yes
No
☐☐
2. … If yes, what is the communication issue?
3.