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141. The End of the Public Health Emergency Refocuses the Urgency to Improve Healthcare Quality | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/news/blog/ahrqviews/public-health-emergency-refocus.html
     May 01, 2023 - The decline in patient experience is equally alarming, as captured in Leapfrog’s communication measures … They report five measures: nurse communication, physician communication, staff responsiveness, communication … The most significant declines were in communication about medicines (declined 4.28 percent) and staff

142. Making Progress on Healthy People 2030 Health Literacy Objectives | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/news/blog/ahrqviews/health-literacy-objectives.html
     October 01, 2021 - Everyone—no matter how educated—appreciates and can benefit from clear communication. … Health Literacy Objective 2: Decrease the proportion of adults who report poor communication with their … completion, providing booster training, using team members effectively, scheduling sufficient time for good communication … , providing simple educational materials, and holding providers accountable for clear communication. … All organizations that produce health information or deliver healthcare services can improve communication

143. AHRQ Safety Program for Perinatal Care: Experiences from the Frontline (pdf file)
     www.innovations.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/perinatal_care_toolkit_lowvision.pdf
     May 01, 2017 - For more than a decade, poor teamwork and communication have remained the leading causes of maternal … Ways to reduce obstetrical adverse events include improving teamwork and communication among care teams … Because of the improved communication, staff members on the L&D unit now feel that they are “on the … with teamwork and communication programs, none of those efforts were sustained. … Hierarchical communication is almost nonexistent, and improved communication promises to lead to better

144. Guide to Implementing the Health Literacy Universal Precautions Toolkit | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/health-literacy/improve/precautions/guide/index.html
     September 01, 2020 - Universal Precautions Toolkit About This Guide General Toolkit Guidance Path to Improvement Spoken Communication … Written Communication Patient Self-Management & Empowerment Supportive Systems for Patients …     Tool 2: Create a Health Literacy Environment Improvement Plan     Tool 3: Raise Awareness Spoken Communication …     Tool 9: Address Language Differences     Tool 10: Consider Culture, Customs, and Beliefs Written Communication

145. Action Planning for the SOPS Surveys-Results (pdf file)
     www.innovations.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/04-yount-sops-action-planning-tool.pdf
     June 01, 2019 - Continuous Improvement 72 Overall Perceptions of Patient Safety 70 Frequency of Events Reported 65 Communication … Openness 64 Teamwork Across Units 62 Feedback & Communication About Error 62 Staffing 50 Nonpunitive … Bed Hospitals Supervisor/Manager Expectations 86 80 81 Teamwork Within Units 81 82 83 Feedback & Communication … Previous % Supervisor/Manager Expectations 86 80 81 85 Teamwork Within Units 81 82 83 75 Feedback & Communication … Your Current % 2018 HSOPS Database 50-99 Bed Hospitals Your Previous % Feedback & Communication

146. TeamSTEPPS Fundamentals Course: Module 6. Mutual Support | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/teamstepps/instructor/fundamentals/module6/igmutualsupp.html
     March 01, 2019 - Mutual support is moderated by communication, which influences the delivery and ultimate effectiveness … Style of communication: Personal style can have a significant influence on support actions taken by … Close the loop on task communication—ensure the task was completed correctly. … Sharing the effective communication technique with others will promote continuous learning.   … In verbal communication, "CUS" and other signal phrases have a similar effect.

147. Reinforcing the Value and Roles of Nurses in Diagnostic Safety - Issue Brief (pdf file)
     www.innovations.ahrq.gov/sites/default/files/wysiwyg/patient-safety/reports/issue-briefs/nurse-role-dxsafety.pdf
     September 02, 2022 - Enhancing nurse, patient, and healthcare teamwork and communication, and 4. … to communication best practices. … gaps and achieve communication best practices. … Diagnostic error: safe and effective communication to prevent diagnostic errors. … Communication breakdowns and diagnostic errors: a radiology perspective.

148. Resource List - AHRQ Ambulatory Surgery Center Survey (pdf file)
     www.innovations.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/asc-resource-list.pdf
     April 01, 2023 - Communication Openness 1. … Communication About Patient Information, #8, SBAR Technique for Communication: A Situational Briefing … Communication About Patient Information, #8, SBAR Technique for Communication: A Situational Briefing … Communication About Patient Information, #8, SBAR Technique for Communication: A Situational Briefing … Communication Openness 1.

149. Office-Based Teams Instructor Guide
     www.innovations.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module7/7_ts_office_summary-ig.pptx
     January 20, 2006 - It represents the core principles of TeamSTEPPS: Communication Leading Teams Situation Monitoring Mutual … TeamSTEPPS | Office-Based Care Summary Slide ‹#› ‹#› COMMUNICATION TOOLS SAY: Communication is the … The communication tools help ensure that communication is both transmitted and received in a standardized … Using these tools will improve communication and make handoffs and other events safer. … DISCUSSION:  Think back to your discussions you had on the communication tools.

150. CAHPS Child Hospital Survey | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/cahps/surveys-guidance/hospital/about/child_hp_survey.html
     February 01, 2024 - The measures are listed below, organized by topic: Communication with Parent Communication between … you and your child’s nurses (composite measure) Communication between you and your child’s doctors … (composite measure) Communication about your child’s medicines (composite measure) Keeping you informed … measure) Keeping you informed about your child’s care in the Emergency Room (single-item measure) Communication

151. Module 1: Using the Comprehensive Long-Term Care Safety Modules: Applying Safety Principles: Facilitator Notes | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module1/mod1-facguide.html
     March 01, 2017 - Slide 11: Teamwork and Communication Say: In the Teamwork and Communication module, we will— … List barriers to effective teamwork and communication. … Explain solutions to the barriers using communication tools. … Train teams to use teamwork and communication tools. … The Teamwork and Communication module also contains useful, structured communication tools, including

152. Silence A Commentary | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/patient-safety/reports/liability/silence.html
     August 01, 2017 - the patient is in the medical setting. 4 Third, taking responsibility for the event is part of the communication … In recent years, there has been a growing movement among hospital systems toward implementing Communication … Some of the key elements of CRPs are reporting and responding to adverse events, continuous communication … Communication and Optimal Resolution (CANDOR) Toolkit . … Collaboration with regulators to support quality and accountability following medical errors: The Communication

153. Training and Tools for Implementation | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools.html
     July 01, 2017 - Decolonization Protocol Training and Tools for Implementation Improving Communication … Speaking Up ( MP3 , 3 MB) Examples of Speaking Up – Transcript ( Word File , 66 KB) Closed-Loop Communication … ( MP3 , 1.8 MB) Closed-Loop Communication – Transcript ( Word File , 62 KB) Coaching Clinical

154. TeamSTEPPS for Office-Based Care Classroom Course | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/teamstepps/officebasedcare/classroom.html
     December 01, 2018 - Communication Communication (Classroom Slides)  (   PowerPoint File , 2.87 MB). … Communication (Instructor Guide) (   PowerPoint File , 1.46 MB). … Good Teamwork: Communication Video .

155. Paper Chain 2: The Importance of Communication | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/teamstepps/officebasedcare/videos/paper-chain2.html
     February 01, 2016 - Research/Evidence Base TeamSTEPPS® Webinars Paper Chain 2: The Importance of Communication … Page originally created February 2016 Internet Citation: Paper Chain 2: The Importance of Communication

156. TeamSTEPPS Rapid Response Systems Module | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/teamstepps/rrs/rrs_slides/rrsslides.html
     July 01, 2018 - and the Agency for Healthcare Research and Quality (AHRQ) to improve institutional collaboration and communication … the triangle and point through the Patient Care Team circle to the Skills blocks entitled Leadership, Communication … Text in box reads:) Communication Tools/Strategies: SBA RRS Activation (32 sec.) … (Points to second text box, which reads: ) Leadership, Situation Monitoring, Mutual Support, Communication … Communication Tools/Strategies Handoffs SBAR I PASS the BATON   Patient Disposition (1 min.

157. About This Guide | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/health-literacy/professional-training/lepguide/about.html
     September 01, 2020 - 2: Five Key Recommendations To Improve Patient Safety for LEP Patients Chapter 3: Improving Team Communication … The TeamSTEPPS LEP Module applies an evidence-based teamwork system to improve communication and reduce … final products include this guide and a TeamSTEPPS LEP Module focused specifically on improving team communication

158. TeamSTEPPS Patient Videos | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/teamstepps-program/resources/patient/index.html
     June 01, 2023 - TeamSTEPPS Patient Video: Tara (7:15) Tara, a patient, discusses the impact that verbal and nonverbal communication … how positive teamwork in a cardiac rehabilitation program helped restore his health, and how specific communication … tools such as SBAR (Situation, Background, Assessment, Recommendation) foster effective communication

159. Federal Interagency Workgroup on Improving Diagnostic Safety and Quality in Health Care November Meeting Summary (pdf file)
     www.innovations.ahrq.gov/sites/default/files/wysiwyg/topics/fed-IWG-dxsafety-Nov19mtg.pdf
     November 15, 2019 - researchers on implementing a national initiative that uses a metric for timeliness of test results communication … Communication initiatives since communication is a key component of many diagnostic issues; 2.

160. Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/tools/index.html?page=3
     September 01, 2012 - TeamSTEPPS is a customizable program to improve patient safety by training clinicians in teamwork and communication … The TeamSTEPPS 3.0 curriculum is composed of Introduction, four Modules (Communication, Team Leadership … for Engaging Patients To Improve Diagnostic Safety This toolkit is designed to promote enhanced communication … Perinatal Safety This toolkit helps hospital labor and delivery units improve patient safety, team communication … and their newborns with an aim of decreasing maternal and neonatal adverse events resulting from poor communication