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www.innovations.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module3/3_ts_office_comm-ig.pptx
January 01, 2008 - COMMUNICATION
for
OFFICE-BASED CARE
Communication
®
TeamSTEPPS | Primary Care Medical … Office-Based Care Teams
Communication
Slide
INTRODUCTION
SAY:
Communication is the first of the … Slide ‹#›
1
COMMUNICATION
SAY:
Cannon-Bowers et al. (1995) found that communication comprises two … Slide ‹#›
‹#›
TeamSTEPPS | Office-Based Care
Communication
IMPORTANCE OF COMMUNICATION
SAY:
The … Slide ‹#›
3
COMMUNICATION CONSIDERATIONS
SAY:
Communication is the lifeline of any team.
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/communication-material-guide.docx
May 01, 2017 - Overview
Communication and Teamwork Defined
· Slides 4-11
Improving Surgical Team Communication With … Briefings*
· Slides 12-17
· Example Briefing* (2 min 14)
Improving Surgical Team Communication With … Debriefings*
· Slides 18-25
· Example Debriefing* (1 min 24)
The Surgical Checklist as a Communication … †
· Slides 48-52
· Example of Closed-Loop Communication+ (46 sec)
Tools
· Slide 53
*Video
†Audio … Listen to the closed-loop communication example.
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www.innovations.ahrq.gov/teamstepps-program/curriculum/communication/index.html
June 01, 2023 - Home
TeamSTEPPS Program
Curriculum Materials
Module 1: Communication … Module 1 covers the communication concepts and tools included in TeamSTEPPS. … The module includes a high-level overview (section 1) , an explanation of the communication concepts … June 2023
Page originally created May 2023
Internet Citation: TeamSTEPPS Module 1: Communication … https://www.ahrq.gov/teamstepps-program/curriculum/communication/index.html
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www.innovations.ahrq.gov/nursing-home/resources/communication-strategies.html
May 01, 2021 - Home
Nursing Home COVID-19 Action Network
Resources Catalog
Communication … Strategies for Keeping Families Up to Date
Resource: Communication Strategies for Keeping … It offers a list of tactics to ensure important communication is shared effectively and that family members … Page last reviewed May 2021
Page originally created February 2021
Internet Citation: Communication … https://www.ahrq.gov/nursing-home/resources/communication-strategies.html
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www.innovations.ahrq.gov/pqmp/measures/communication-weight-classification.html
August 01, 2021 - Home
Pediatric Quality Measures Program
PQMP Measures
Communication … Publications
Measure Implementation & Quality Improvement
PQMP Grantees
Communication … Page last reviewed August 2021
Page originally created August 2021
Internet Citation: Communication … https://www.ahrq.gov/pqmp/measures/communication-weight-classification.html
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www.innovations.ahrq.gov/teamstepps/instructor/fundamentals/module3/igcommunication.html
March 01, 2019 - communication. … Importance of Communication
7
2 mins
3.
Communication Failures
8—9
3 mins *
4. … Subsections:
Importance of Communication
Communication Definition, Standards, and Challenges
Communication … (Optional) Communication Failures
Communication is... … Define effective communication.
Identify communication challenges.
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www.innovations.ahrq.gov/teamstepps-program/curriculum/communication/tools/loop.html
May 01, 2023 - Home
TeamSTEPPS Program
Curriculum Materials
Module 1: Communication … Section 2: Explanation of Key Concepts and Tools
Tool: Closed-Loop Communication … Closed-loop communication uses verbal feedback to ensure that messages are correctly understood … The illustration below captures the three key elements of closed-loop communication. … https://www.ahrq.gov/teamstepps-program/curriculum/communication/tools/loop.html
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www.innovations.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6gtraining.html
March 01, 2020 - Poor communication can have a serious impact on health outcomes. … to help clinicians develop and hone their communication skills. … Its programs include education and research in physician-patient communication. … Thriving in a busy practice: physician-patient communication training. … Effect of clinician communication skills training on patient satisfaction.
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www.innovations.ahrq.gov/news/newsletters/e-newsletter/870.html
June 01, 2023 - Strategic Communication Can Counteract Health Misinformation . … Strategic Communication Can Counteract Health Misinformation
A new paper published in the Journal … of Health Communication: International Perspectives describes how strategic communications support for … The article suggests four key principles for using clear communication to counteract health misinformation … Support for use of Consumer Assessment of Healthcare Providers and Systems communication items among
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www.innovations.ahrq.gov/teamstepps/instructor/fundamentals/module3/slcommunication.html
July 01, 2018 - Contents:
Slide 1: Communication Slide 2: Objectives Slide 3: Communication Slide 4: Importance of … Communication Slide 5: Communication is... … Slide 6: Standards of Effective Communication Slide 7: Brief, Clear, Timely Slide 8: Communication Challenges … Define effective communication.
Identify communication challenges. … Return to Contents
Slide 3: Communication
[ D ] Select for Text Description
Effective communication
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www.innovations.ahrq.gov/antibiotic-use/acute-care/safety/communication.html
November 01, 2019 - Acute Care Hospital Toolkit
Develop Culture of Safety Around Prescribing
Improving Communication … Safety Around Prescribing
Improving Antibiotic Use is a Patient Safety Issue
Improving Communication … Treatment
Ambulatory Care Toolkit
Long-Term Care Toolkit
Improving Communication … After viewing or presenting this presentation viewers will be able to—
Explain how to improve communication … with other health care workers
Explain how to improve communication with patients and families
Explain
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www.innovations.ahrq.gov/teamstepps-program/curriculum/communication/tools/index.html
July 01, 2023 - Communication
Communication is one of the four essential skills central to safe, efficient, and patient-centered … through communication. … The Transaction Model of Communication 1
Communication is influenced by who the message source … Message recipients: As shown in the Transaction Model of Communication above, all individuals in a communication … use different communication styles.
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www.innovations.ahrq.gov/teamstepps-program/curriculum/communication/overview/index.html
June 01, 2023 - Key Concepts
Communication
Communication is a verbal and nonverbal process by which information can … The Transaction Model of Communication
The Transaction Model of Communication involves two or more … Verbal communication of information. … will read or understand the communication without confirmation. … Introduction to Communication in Nursing .
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www.innovations.ahrq.gov/teamstepps-program/curriculum/communication/tools/sbar.html
November 01, 2019 - Home
TeamSTEPPS Program
Curriculum Materials
Module 1: Communication … following:
SBAR is one of the most widely used TeamSTEPPS tools for many reasons:
Structured communication … tools such as SBAR can enhance communication between members of the healthcare team. … After watching the video, consider:
How did the SBAR technique improve communication between the nurse … https://www.ahrq.gov/teamstepps-program/curriculum/communication/tools/sbar.html
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www.innovations.ahrq.gov/teamstepps-program/curriculum/communication/tools/handoff.html
May 01, 2023 - Appropriate communication of information: You must use appropriate communication channels and cannot … assume that the person obtaining responsibility will read or understand the communication without confirmation … The face-to-face handoff allowed the sender to see the nonverbal communication from the receiver that … Verbal communication that the message had been properly received would have further confirmed that the … https://www.ahrq.gov/teamstepps-program/curriculum/communication/tools/handoff.html
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www.innovations.ahrq.gov/health-literacy/professional-training/lepguide/chapter3.html
September 01, 2020 - This tool centers on a set of team behaviors and structured communication tools to improve patient care … Identify and raise patient communication issues. … CUS words: an agreed-upon communication tool that any team member can use to stop the action at any time … The module also provides structured communication tools, such as briefs, check-backs, and teach-backs … , to make it easier for staff members and patients to identify and raise patient communication issues
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www.innovations.ahrq.gov/evidencenow/tools/oars-model.html
November 01, 2018 - Tools for Change
Search for Tools & Resources
Building Rapport with Patients: OARS Communication … Search for Tools & Resources
Building Rapport with Patients: OARS Communication … Skills
Resource: The OARS Model: Essential Communication Skills
This short tool describes … OARS—a set of verbal and non-verbal communication skills that helps clinicians and educators in primary … originally created October 2018
Internet Citation: Building Rapport with Patients: OARS Communication
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www.innovations.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/implement-fac-guide.html
July 01, 2023 - , identify barriers to communication, and apply the effective teamwork and communication tools from the … Identify barriers to communication. … Slide 4: Four Key Components of Effective Communication
Say:
Effective communication is complete … Effective communication is clear. … Effective communication is brief and concise.
Effective communication is timely.
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www.innovations.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module4/mod4-facguide.html
March 01, 2017 - Slide 3: Effective Teamwork and Communication 1,2
Say:
Positive, two-way communication promotes … What is effective communication? … Slide 6: Staff Communication
Say:
Let's watch a demonstration of effective communication between … PLAY VIDEO:
Video 1.1: Staff Communication
Ask:
What elements of effective communication did you … PLAY VIDEO:
Video 1.2 Communication and Engaging the Family
Ask:
Was the nurse's communication complete
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www.innovations.ahrq.gov/health-literacy/improve/precautions/guide/spoken.html
September 01, 2020 - completion of the Communication Self-Assessment . … Offer communication coaching services. … out praiseworthy communication practices. … Communication of cultural understanding and respect can help you establish trust. … Be aware that verbal and non-verbal communication styles vary.