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41. Tool: SBAR | Agency for Healthcare Research and Quality
    www.healthcare411.ahrq.gov/teamstepps-program/curriculum/communication/tools/sbar.html
    November 01, 2019 - Home TeamSTEPPS Program Curriculum Materials Module 1: Communication … following: SBAR is one of the most widely used TeamSTEPPS tools for many reasons: Structured communication … tools such as SBAR can enhance communication between members of the healthcare team. … After watching the video, consider: How did the SBAR technique improve communication between the nurse … https://www.ahrq.gov/teamstepps-program/curriculum/communication/tools/sbar.html  

42. Tool: Call-Out | Agency for Healthcare Research and Quality
    www.healthcare411.ahrq.gov/teamstepps-program/curriculum/communication/tools/callout.html
    May 01, 2023 - Home TeamSTEPPS Program Curriculum Materials Module 1: Communication … Updates Welcome Guides Curriculum Materials Introduction to Curriculum Module 1: Communication … Tools Section 2: Explanation of Key Concepts and Tools Tool: SBAR Tool: Closed-Loop Communication … https://www.ahrq.gov/teamstepps-program/curriculum/communication/tools/callout.html  

43. Executive Summary | Agency for Healthcare Research and Quality
    www.healthcare411.ahrq.gov/health-literacy/professional-training/lepguide/exec-summary.html
    September 01, 2020 - Train staff on team communication, use of interpreter services, cultural competency, and advocacy by … Improve team communication by using structured tools (e.g., check-backs), in conjunction with the care … Use TeamSTEPPS structured communication skills to identify and raise patient communication issues with … Improving Team Communication To Foster Safety for LEP Patients: TeamSTEPPS® LEP Module It may take … For example, LEP patients are more likely to experience medical errors due to communication problems

44. Using Simulation in TeamSTEPPS Training: Classroom Slides | Agency for Healthcare Research and Quality
    www.healthcare411.ahrq.gov/teamstepps/simulation/simulationslides/simslides.html
    June 01, 2019 - and the Agency for Healthcare Research and Quality (AHRQ) to improve institutional collaboration and communication … team members to speak freely and ask questions Situation Monitoring Includes patient/family in communication … Return to Top   Frequency Count Communication Positive Instances Check-back 8 Call-outs … Return to Top   Rater Scoring Guide Team Behaviors Hit Variation in Quality Miss Communication … SBAR – uses structured communication (situation, background, assessment, recommendation) all components

45. Practice Facilitator Agenda - Lesson 1: Teamwork and Communication (pdf file)
    www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/agenda-lesson1.pdf
    November 30, 2015 - Practice Facilitator Agenda - Lesson 1: Teamwork and Communication TeamSTEPPS ® for Office-Based Care … Care Lesson 1: Practice Facilitator Agenda Practice Facilitator Agenda Lesson 1: Teamwork and Communication … What were other opportunities your team identified for better communication and teamwork? … Communication Discussion  What areas of communication has your team identified for improvement? …  What strategies does your team suggest using to address communication breakdowns within your team?

46. Health Plan and Sickle Cell Clinic Communication Process and Meeting Planning (2c.6) (pdf file)
    www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/communication-documents.pdf
    February 04, 2021 - Health Plan and Sickle Cell Clinic Communication Process and Meeting Planning (2c.6) Health Plan and … Sickle Cell Clinic Communication Process and Meeting Planning (2c.6) This diagram illustrates the process … Health Plan and Specialty Clinic Communication Process Regarding Patients with Sickle Cell Disease

47. CAHPS Health Literacy Item Sets | Agency for Healthcare Research and Quality
    www.healthcare411.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/index.html
    December 01, 2022 - with providers Communication about self-management of diseases and conditions Communication about … medicines Communication about tests and test results Communication about forms Users of these … to the Health Literacy Items to identify factors that may be affecting their scores on the survey's communication … Recognize particular behaviors that inhibit effective communication (e.g., talking too fast, using medical … Measure the effect of behaviors that promote effective communication (e.g., confirming understanding

48. TeamSTEPPS Pocket Guide (pdf file)
    www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/teamstepps-pocket-guide.pdf
    May 01, 2023 - ......................1 Key Skills ..............................................................3 Communication … Framework and Competencies Page 3 Key Skills Communication A verbal and nonverbal process by which … Communication Page 4 Communication Communication involves two or more people continuously sharing information … Communication Page 6 Closed-Loop Communication Using verbal feedback to ensure that messages … Page 7 Check-Back A closed-loop communication strategy used to ensure that information conveyed by

49. Quality Improvement Strategies | Agency for Healthcare Research and Quality
    www.healthcare411.ahrq.gov/pqmp/implementation-qi/toolkit/child-hcahps/qi-strategies.html
    August 01, 2021 - Improving Communication With Providers Improving Communication with Nurses Using a Communication Bundle … Strategy In this quality improvement (QI) initiative, a communication bundle strategy intervention … , and scripting resulted in improved Child HCAHPS scores on communication at the bedside and parents’ … perception of nurse-child communication. … Impacting the Patient’s Experience in a Children’s Hospital Using a Communication Bundle Strategy.

50. Improving Communication and Teamwork in the Surgical Environment
    www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-k-debrief.pptx
    June 01, 2015 - Improving Communication and Teamwork in the Surgical Environment Debrief Example Quality Improvement … of this study were shared with the board on XX/XX/2015 Communication

51. Improving Communication and Teamwork in the Surgical Environment
    www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-o-part2.pptx
    April 21, 2014 - Improving Communication and Teamwork in the Surgical Environment Appendix O.

52. Improving Communication and Teamwork in the Surgical Environment
    www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-p.pptx
    January 01, 2015 - Improving Communication and Teamwork in the Surgical Environment Appendix P.

53. Strategy 6H: Tools To Help Patients Communicate Their Needs | Agency for Healthcare Research and Quality
    www.healthcare411.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6htools.html
    April 01, 2023 - The Problem Communication is a two-way street. … While the communication skills of physicians and other providers certainly play a large role in shaping … This intervention is simple, requires few resources, and is effective at generating communication and … Effective physician-patient communication and health outcomes: A review. … https://www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication

54. Tool 3: The Share Approach Overcoming Communication Barriers With Your Patients: A Reference Guide for Health Care Providers (pdf file)
    www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/tools/tool-3/share-tool3.pdf
    April 01, 2014 - Tool 3: The Share Approach Overcoming Communication Barriers With Your Patients: A Reference Guide for … The method of providing effective communication can vary. … � Assess and record your patients’ communication needs. … � Train staff to better serve patients who have communication barriers. … to communication.

55. Team STEPPS for Office-Based Care - Practice Facilitator Debrief Worksheet : Video 1: Team Structure and Communication (pdf file)
    www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/video-debrief1.pdf
    November 30, 2015 - STEPPS for Office-Based Care - Practice Facilitator Debrief Worksheet : Video 1: Team Structure and Communication … STEPPS for Office-Based Care Practice Facilitator Debrief Worksheet Video 1: Team Structure and Communication … What TeamSTEPPS methodologies could help resolve the communication and teamwork issues? 3. … experience(s) as well as their suggestions for a strategy that can be used to address teamwork and communication … Team STEPPS for Office-Based Care Practice Facilitator Debrief Worksheet Video 1: Team Structure and Communication

56. Improving Patient Safety Systems for Patients With Limited English Proficiency | Agency for Healthcare Research and Quality
    www.healthcare411.ahrq.gov/health-literacy/professional-training/lepguide/index.html
    September 01, 2020 - 2: Five Key Recommendations To Improve Patient Safety for LEP Patients Chapter 3: Improving Team Communication … Research suggests that adverse events affect LEP patients more frequently, are often caused by communication … Effective provider-patient communication is vital, especially in areas as critical as medication reconciliation … In fact, these communication-sensitive processes don't just put patients with LEP at risk. … The Joint Commission recently developed a new set of standards on Patient-Centered Communication that

57. AHRQ Safety Program for Perinatal Care: Implement Teamwork and Communication
    www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/implement/implement.pptx
    May 01, 2017 - AHRQ Safety Program for Perinatal Care: Implement Teamwork and Communication AHRQ Safety Program for … Perinatal Care Implement Teamwork and Communication for Perinatal Safety AHRQ Publication No. 17-0003 … Selected TeamSTEPPS Tools2 Leadership Situation Monitoring Mutual Support Communication Brief STEP … Debriefing Checklist Is communication clear? Are roles and responsibilities understood? … Communication failure: basic components, contributing factors, and the call for structure.

58. Pocket Guide: TeamSTEPPS | Agency for Healthcare Research and Quality
    www.healthcare411.ahrq.gov/teamstepps/instructor/essentials/pocketguide.html
    January 01, 2020 - It is based on team structure and four teachable-learnable skills: Communication, Leadership, Situation … Communication Structured process by which information is clearly and accurately exchanged among team … Nurse:           "BP is 96/62" Check-Back Using closed-loop communication to ensure that information … Communication Provides brief, clear, specific, and timely information. … Fosters communication to ensure a shared mental model.

59. AHRQ Health Literacy Tools for Use in Pharmacies | Agency for Healthcare Research and Quality
    www.healthcare411.ahrq.gov/health-literacy/improve/pharmacy/tools.html
    January 01, 2024 - Training Program for Pharmacy Staff on Communication . How To Create a My Medicines List. … Health literacy tools to improve communication for providers of medication therapy management. … Explains techniques for pharmacy staff members to improve communication with patients who may have limited … Get started: Strategies to Improve Communication Between Pharmacists and Patients: Curriculum Guide … The following health literacy tools can improve communication with MTM patients.

60. Appendix A: Recommendations for Staff Training | Agency for Healthcare Research and Quality
    www.healthcare411.ahrq.gov/health-literacy/professional-training/lepguide/app-a.html
    September 01, 2020 - Include case examples of how cultural factors affect communication and medical errors. … Encourage appreciation, value, respect, understanding, and open communication. … "They will have to be trained in the key cross-cultural aspects of communication. … Instruct trainees on how to use structured communication skills (e.g., TeamSTEPPS® tools). … Awareness of health literacy: Train providers to avoid medical jargon and to use clear communication