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  1. www.healthcare411.ahrq.gov/challenges/past/teamstepps-video/index.html
    September 01, 2023 - sought innovators to update the current TeamSTEPPS videos to provide improved TeamSTEPPS tools for communication … of SBAR (Situation-Background-Assessment-Recommendation) and emphasizes the importance of standard communication … Rural Community Clinic  demonstrates how CUS is used to ensure patient safety and how SBAR enhances communication
  2. www.healthcare411.ahrq.gov/cahps/about-cahps/patient-experience/index.html
    September 01, 2023 - they seek and receive care, such as getting timely appointments, easy access to information, and good communication … find out from patients whether something that should happen in a healthcare setting (such as clear communication … evidence points to a positive association between various aspects of patient experience, such as good communication
  3. www.healthcare411.ahrq.gov/teamstepps-program/curriculum/index.html
    February 01, 2024 - Updates Welcome Guides Curriculum Materials Introduction to Curriculum Module 1: Communication … are related to specific audiences, settings, or situations: Introduction to Curriculum Module 1: Communication
  4. www.healthcare411.ahrq.gov/teamstepps/instructor/reference/tmpot.html
    March 01, 2014 - Communication Rating a. … handoff techniques to communicate effectively with team members   Comments: Overall Rating – Communication … Fosters communication to ensure team members have a shared mental model   Comments: Overall Rating
  5. www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module1.pptx
    March 01, 2010 - of research and evidence from high-risk fields Provides specific tools and strategies for: Improving communication … TeamSTEPPS provides specific tools and strategies for improving communication in teamwork, reducing chance … SBAR: A shared mental model for improving communication between clinicians. … Teamwork outcomes include: Significant improvement in communication and supportive behavior Significant … The human factor: The critical importance of effective teamwork and communication in providing safe care
  6. www.healthcare411.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/problem-solving-comp-kit.html
    June 01, 2017 - In particular, the CUS (“Concern-Uncomfortable-Safety Issue”) method serves as a communication framework … CUS contact person determines what communication has occurred with the patient/family regarding the event … If communication has not yet occurred and is required, CUS contact person will speak with the patient … (Option: develop an outline to guide patient/family communication.) 5 minutes   Total time … related to what is to be communicated and how the communication is structured: S=Situation (a concise
  7. www.healthcare411.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/mhi-rsf.html
    May 01, 2013 - Organizational Capacity: For CSHCN and Their Families THEME Level 1 Level 2 Level 3 Level 4 1 #1.2 Communication … / Access Communication between the family and the primary care provider ( PCP) occurs as a result … In addition to Level 1, standardized office communication methods are identified to the family by the … occur in response to specific diagnostic and therapeutic needs; families are the main initiators of communication … -Facilitate communication among PCP , family and others. 3) Build bridges among families and health,
  8. www.healthcare411.ahrq.gov/funding/training-grants/grants/active/kawards/kawdsumwen.html
    October 01, 2014 - This project will be guided by the Cognitive-Social Health Information Processing Model, health communication … care through resources such as: health information, decisional and emotional support, and clinical communication … promotion of patient-center care within ambulatory settings and based on use of health information and communication
  9. www.healthcare411.ahrq.gov/research/findings/studies/index.html?page=480
    January 01, 2024 - (1537) Chronic Conditions (700) Clinical Decision Support (CDS) (199) Clinician-Patient Communication … However, three key aspects of communication--nonverbal communication, greeting patients, and tracking … Evaluating the content of the communication items in the CAHPS clinician and group survey and supplemental … Keywords: Communication, Consumer Assessment of Healthcare Providers and Systems (CAHPS), Quality of … Care, Clinician-Patient Communication, Provider Performance Shoemaker SJ , Staub-DeLong L ,
  10. www.healthcare411.ahrq.gov/ncepcr/research-transform-primary-care/transform/profile/driscoll.html
    April 01, 2015 - care coordination was further enhanced by facilitating patient access to other services, improving communication … providers, and developing a new primary care facility where team members were co-located to facilitate communication … described an improved doctor-patient relationship following PCMH transformation, including improved communication … patient handoffs, in which providers directly introduced patients to other clinicians, and proactive communication
  11. www.healthcare411.ahrq.gov/downloads/pub/advances/vol1/Schillinger.pdf
    January 01, 2004 - Effective communication regarding medications has been shown to promote medication adherence in the … Reducing medication-related communication errors will likely involve rigorous reviews of medication … , particularly for those patients with communication barriers. … Closing the loop: physician communication with diabetic patients who have low health literacy. … Communication regarding medications in a public hospital anticoagulation clinic [in press].
  12. www.healthcare411.ahrq.gov/patient-safety/settings/ambulatory/index.html
    July 01, 2022 - Survey was developed by AHRQ and designed to measure patients’ experiences of their care, including communication … It includes tools to improve spoken and written communication, tools to improve self-management and empowerment … program plus specialized tools to reduce risks to patient safety by training clinicians in teamwork and communication
  13. www.healthcare411.ahrq.gov/news/newsroom/case-studies/201536.html
    January 01, 2016 - Gains were shown in teamwork, leadership, situational monitoring, mutual support, and communication. … AHRQ and the Department of Defense, is an evidence-based patient safety training program to improve communication … The goal was to empower the rapid response team with a common patient safety language and to enhance communication
  14. www.healthcare411.ahrq.gov/hai/cusp/modules/download/index.html
    December 01, 2012 - Understand the Science of Safety Identify Defects Through Sensemaking Implement Teamwork and Communication … Implement Teamwork & Communication 97 MB 1 min. … Implement Teamwork & Communication (3 video clips) 71 MB 30 sec.
  15. www.healthcare411.ahrq.gov/teamstepps/instructor/fundamentals/module4/igleadership.html
    March 01, 2019 - and the Agency for Healthcare Research and Quality (AHRQ) to improve institutional collaboration and communication … Safety Program Debriefs Toolkit Comprehensive Unit-Based Safety Program (CUSP) "Implement Teamwork and CommunicationCommunication, which facilitates teamwork by enabling team members to effectively relay relevant information … Set a positive tone for open communication. Encouraged feedback. Facilitated lessons learned.
  16. www.healthcare411.ahrq.gov/teamstepps/officebasedcare/module11/office_impplan.html
    September 01, 2015 - Return to Contents Slide 9: Example: Problem Definition Problem: Suboptimal communication among … Team Process: What: Communication of critical information about the patient and the desired test. … Return to Contents Slide 16: Step 8: Develop a Communications Plan Key Actions: Develop a communication … plan: Identify goals for communication with this group. … Develop a Communication Plan       Return to Contents Slide 18: Change Team Meetings Purpose
  17. www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/nhguide/5_TK2_P1T3-Checklist_for_Discussion_with_Local_Hospitals_Providers_ERs_Phase_1.pdf
    May 01, 2014 - this hospital, this information will be of use to nursing home clinicians. q Yes q No Communication … / Maintain open lines of communication for feedback Feedback and quality improvement. q Ongoing AHRQ
  18. www.healthcare411.ahrq.gov/health-literacy/improve/precautions/index.html
    March 01, 2024 - Health literacy universal precautions call for— Simplifying communication and confirming understanding … describes concrete actions in one of these 5 areas: Start on the Path to Improvement Improve Spoken Communication … Improve Written Communication Improve Self-Management and Empowerment Improve Supportive Systems
  19. www.healthcare411.ahrq.gov/cahps/surveys-guidance/hospital/about/adult_hp_survey.html
    November 01, 2023 - The measures are as follows: Communication with nurses (composite measure) Communication with doctors … (composite measure) Communication about medicines (composite measure) Responsiveness of hospital
  20. www.healthcare411.ahrq.gov/patient-safety/reports/liability/corbett.html
    August 01, 2017 - Some of these factors include a breakdown in health professionals’ communication, medication discrepancies … The three specific health system-level barriers identified were: (a) poor communication and coordination … More hospital staff to allow for better communication and care coordination during hospitalization was … In regard to health system-level barriers, stakeholders reported that poor communication, limited staff … Improved hospital systems (staffing and EHRs), patient education, and provider communication and preparation

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