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  1. www.cpsi.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/assemble-fac-guide.html
    July 01, 2023 - Effective team communication. Conflict resolution. Education and engagement. … Varying communication styles. Conflict. Lack of coordination and follow up. … Hierarchy may impede unit team success by limiting opportunities for communication and interaction. … Create a vehicle for communication. Develop a plan for communication. … The physician champion also serves as the communication link between L&D unit physicians and the team
  2. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module2/module2_slides_fallprev.pptx
    August 24, 2017 - What are the ground rules for managing meeting time and communication? … initiative start Determine how prevention work will be organized at the unit level, such as paths of communication … initiative start Determine how prevention work will be organized at the unit level, such as paths of communication
  3. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/system/delivery-system-initiative/rodriguez/rodriguez.pptx
    September 05, 2012 - Diabetes Care Hemoglobin A1c LDL-Cholesterol Blood pressure Patients’ Experiences of Care CG-CAHPS Communication … functioning (e.g., team composition, stability, and culture) and organizational readiness for change (e.g., communication … account for the clustering of time within patients and patients within clinics, respectively. 23 Communication … No differential improvements in clinician-patient communication Implementation Insights Practice Modifications … Screening services 5/5 6/8 Diabetes services 3/5 4/8 Other chronic disease services 0/4 3/8 Shared communication
  4. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/tpc-profile-meenan.pdf
    April 01, 2015 - • Spreading transformation: The use of practice coaches is expensive and therefore may not be Communication … : Clear and effective communication between organizational leadership and frontline staff
  5. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/strat3_tool_3_pres_video_508.pptx
    July 23, 2010 - Better communication, realized through patient and family engagement, has a direct impact on patient … review of the literature, Debra Roter found that patient-centered care, realized through effective communication … Which facets of communication have strong effects on outcome: a meta-analysis. … medical errors Research shows bedside shift report can improve: Patient safety and quality Improved communication … Bedside shift report is an opportunity to make sure there is effective communication between patients
  6. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module10.pptx
    March 07, 2019 - Likert scale Measures attitudes toward: Team Structure Leadership Situation Monitoring Mutual Support Communication … scale Measures staff perceptions of: Team Structure Leadership Situation Monitoring Mutual Support Communication … a result of the training. 19 Survey Measures: 12 Dimensions and 2 Overall Items Survey Dimensions: Communication … about error Communication openness Information exchange with other settings Office processes and standardization … The 51 items measure the following dimensions: communication about error, communication openness, information
  7. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/warm-handoff-design-guide-final508.pdf
    April 03, 2018 - In each transition, opportunities arise for breakdowns in communication that may lead to medical errors … A Warm Handoff Plus engages the patient through structured communication and improves patient safety … by helping prevent communication breakdowns.
  8. www.cpsi.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/guide-overview.html
    May 01, 2017 - Training and tools in these sections highlight the following themes: (1) Communication and Teamwork in … checklist is an invaluable tool for optimizing patient safety culture through the use of teamwork and communication … Enhancing patient safety culture improves teamwork and communication, which in turn promotes adherence
  9. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module2/2_ts_office_structure-ig.pptx
    January 20, 2006 - Show PPT slide 14, and on a flipchart, mark the four categories of Leadership, Communication, Situation … under one of the four critical and evidence-based teamwork skills around which TeamSTEPPS is designed: Communication
  10. www.cpsi.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/medicaidmgmt/mm2.html
    October 01, 2014 - Communication strategies for demonstrating program value. … Communicate Regularly Ongoing communication represents another strategy to secure and maintain stakeholder … By maintaining regular communication with stakeholders, program staff can establish themselves as the … One strategy for facilitating regular communication is to E-mail regular program updates to senior leaders … Other State Agencies Coordination and communication with other State and community programs represents
  11. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module11.pptx
    March 07, 2019 - among office staff when ordering and receiving test results Team Process: What: Communication of critical … : Implementation Planning ‹#› So, an example can include defining the problem, such as suboptimal communication … Look at things that are breakdowns in team performance or communication that may result in adverse outcomes … Key Actions: Develop a communications plan: Identify goals for communication with this group. … Module 11: Implementation Planning ‹#› Part of this process is to be sure that you create a communication
  12. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops-items-composites.pdf
    February 16, 2021 - Feedback & Communication About Error (Never, Rarely, Sometimes, Most of the time, Always) C1. … Communication Openness (Never, Rarely, Sometimes, Most of the time, Always) C2.
  13. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/assemble/assemble-team-facilitator-guide.pdf
    May 01, 2017 - Slide 13 SAY: Effective group processes for CUSP teams include: • Role clarity, • Effective team communication … , and • Develop a plan for communication. … SAY: The physician champion is charged with advancing the initiative, bridging any communication gaps … The physician champion also serves as the communication link between L&D unit physicians and the team … Recruiting executives in these initiatives forges bonds and improves communication among hospital staff
  14. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module6/6-ts-office-support-ig.pptx
    January 20, 2006 - Feedback between the health care team, patients, and their families is discussed in the section on Communication … CUS and several other signal phrases have a similar effect in verbal communication. … This option is authoritative and does not promote a culture of communication and support. 19 … Collaboration involves full and open communication—team members must be attentive and open to each other … In considering the four core skills of TeamSTEPPS—communication, leadership, situation monitoring, and
  15. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Implement_Hndbook_508_v2.docx
    April 01, 2011 - For discharge to be most effective, communication between clinicians, the patient, and family needs to … Similarly, evidence is mounting for interventions that incorporate structured discharge communication … Although many clinicians recognize the importance of communication, they tend to be overly positive in … Also, be sure to clarify how communication will occur between team members (for example, between the … How can the messages from the tools be incorporated or distributed via different communication methods
  16. www.cpsi.ahrq.gov/patient-safety/settings/hospital/resource/pressureulcer/tool/pu4a.html
    October 01, 2014 - An important aspect of engagement and something key to success in any change strategy will be clear communication … Develop plans for ongoing communication about the progress, successes, and challenges of the change efforts … Practice Insights A recent nursing home project used 5-minute standups to improve communication and … standup meetings to integrate the use of a nutrition report into clinical practice and to facilitate communication … The Unit Champion ___ ___ ___ Organizing the prevention work Paths of ongoing communication
  17. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/tpc-profile-reid.pdf
    April 01, 2015 - Lessons Learned and Implications for Others • Clinics with leadership who provided excellent communication … improvement, and improved team functioning (including building shared goals, mutual respect, and within-team communication
  18. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/tpc-profile-calman.pdf
    April 01, 2015 - important for patients with complex conditions and multiple psychosocial stressors because it facilitated communication … changes, providers and staff appreciated the improvements in patient tracking, patient screening, and communication
  19. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cpi/about/profile/ahrq-profile16.pdf
    May 01, 2016 - CUSP combines improvement in safety culture, teamwork, and communication together with a checklist … Team STEPPS®, a training program designed for health care professionals to improve patient safety, communication
  20. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module10/ts2-0ltc_module10_slides_msmt.pptx
    February 03, 2006 - Likert scale Measures attitudes toward: Team Structure Leadership Situation Monitoring Mutual Support Communication … scale Measures staff perceptions of: Team Structure Leadership Situation Monitoring Mutual Support Communication

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