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www.cpsi.ahrq.gov/teamstepps-program/curriculum/index.html
February 01, 2024 - Updates
Welcome Guides
Curriculum Materials
Introduction to Curriculum
Module 1: Communication … are related to specific audiences, settings, or situations:
Introduction to Curriculum
Module 1: Communication
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www.cpsi.ahrq.gov/teamstepps/instructor/reference/tmpot.html
March 01, 2014 - Communication
Rating
a. … handoff techniques to communicate effectively with team members
Comments:
Overall Rating – Communication … Fosters communication to ensure team members have a shared mental model
Comments:
Overall Rating
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module1.pptx
March 01, 2010 - of research and evidence from high-risk fields
Provides specific tools and strategies for:
Improving communication … TeamSTEPPS provides specific tools and strategies for improving communication in teamwork, reducing chance … SBAR: A shared mental model for improving communication between clinicians. … Teamwork outcomes include:
Significant improvement in communication and supportive behavior
Significant … The human factor: The critical importance of effective teamwork and communication in providing safe care
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www.cpsi.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/problem-solving-comp-kit.html
June 01, 2017 - In particular, the CUS (“Concern-Uncomfortable-Safety Issue”) method serves as a communication framework … CUS contact person determines what communication has occurred with the patient/family regarding the event … If communication has not yet occurred and is required, CUS contact person will speak with the patient … (Option: develop an outline to guide patient/family communication.)
5 minutes
Total time … related to what is to be communicated and how the communication is structured:
S=Situation (a concise
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module7/ts2-0ltc_module7_ig_summary.pdf
May 10, 2017 - • Communication facilitates teamwork by enabling team
members to effectively relay relevant information … • Leadership facilitates teamwork through leaders’ effective
communication with their team members … It is moderated
by communication and modeled by team leaders. … You have learned communication tools, such as SBAR, handoffs,
and call-outs. … Assign
one teamwork skill (communication, leadership, situation
monitoring, or mutual support) per
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www.cpsi.ahrq.gov/funding/training-grants/grants/active/kawards/kawdsumwen.html
October 01, 2014 - This project will be guided by the Cognitive-Social Health Information Processing Model, health communication … care through resources such as: health information, decisional and emotional support, and clinical communication … promotion of patient-center care within ambulatory settings and based on use of health information and communication
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www.cpsi.ahrq.gov/health-literacy/improve/precautions/tool7.html
March 01, 2024 - Literacy Assessment Quiz
Role Playing Ideas
Communicate Clearly: Tool 4
Key Strategies for Clear Communication … Communication Self-Assessment
Communication Observation Form
Plain Language Words
Use the Teach-Back … Use Tool 4: Communicate Clearly to educate staff on best communication practices.
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www.cpsi.ahrq.gov/research/findings/studies/index.html?page=480
January 01, 2024 - (1537)
Chronic Conditions
(700)
Clinical Decision Support (CDS)
(199)
Clinician-Patient Communication … However, three key aspects of communication--nonverbal communication, greeting patients, and tracking … Evaluating the content of the communication items in the CAHPS clinician and group survey and supplemental … Keywords: Communication, Consumer Assessment of Healthcare Providers and Systems (CAHPS), Quality of … Care, Clinician-Patient Communication, Provider Performance
Shoemaker SJ , Staub-DeLong L ,
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www.cpsi.ahrq.gov/ncepcr/research-transform-primary-care/transform/profile/driscoll.html
April 01, 2015 - care coordination was further enhanced by facilitating patient access to other services, improving communication … providers, and developing a new primary care facility where team members were co-located to facilitate communication … described an improved doctor-patient relationship following PCMH transformation, including improved communication … patient handoffs, in which providers directly introduced patients to other clinicians, and proactive communication
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www.cpsi.ahrq.gov/ncepcr/care/coordination/atlas/chapter6r.html
June 01, 2014 - accountability or negotiate responsibility
Communicate
Interpersonal communication … accountability or negotiate responsibility
Communicate
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Interpersonal communication … - Medical Home, which consists of 4 subdomains: (1) referrals; (2) care coordination; (3) provider communication … accountability or negotiate responsibility
Communicate
Interpersonal communication … . 1
Perspective: System Representative(s)
Measure Item Mapping:
Communicate:
Interpersonal communication
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www.cpsi.ahrq.gov/ncepcr/care/coordination/atlas/chapter6f.html
June 01, 2014 - accountability or negotiate responsibility
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Communicate
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Interpersonal communication … accountability or negotiate responsibility
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Communicate
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Interpersonal communication … C6Q08
Communicate:
Across health care teams or settings: C5Q05, C5Q06, C5Q10
Interpersonal communication … accountability or negotiate responsibility
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Communicate
Interpersonal communication … accountability or negotiate responsibility
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Communicate
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Interpersonal communication
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www.cpsi.ahrq.gov/downloads/pub/advances/vol1/Schillinger.pdf
January 01, 2004 - Effective communication regarding medications has been shown to promote
medication adherence in the … Reducing medication-related communication errors will likely involve
rigorous reviews of medication … , particularly for those patients with
communication barriers. … Closing the
loop: physician communication with diabetic patients
who have low health literacy. … Communication
regarding medications in a public hospital
anticoagulation clinic [in press].
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www.cpsi.ahrq.gov/patient-safety/settings/ambulatory/index.html
July 01, 2022 - Survey was developed by AHRQ and designed to measure patients’ experiences of their care, including communication … It includes tools to improve spoken and written communication, tools to improve self-management and empowerment … program plus specialized tools to reduce risks to patient safety by training clinicians in teamwork and communication
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www.cpsi.ahrq.gov/news/newsroom/case-studies/201536.html
January 01, 2016 - Gains were shown in teamwork, leadership, situational monitoring, mutual support, and communication. … AHRQ and the Department of Defense, is an evidence-based patient safety training program to improve communication … The goal was to empower the rapid response team with a common patient safety language and to enhance communication
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www.cpsi.ahrq.gov/hai/cusp/modules/download/index.html
December 01, 2012 - Understand the Science of Safety
Identify Defects Through Sensemaking
Implement Teamwork and Communication … Implement Teamwork & Communication
97 MB
1 min. … Implement Teamwork & Communication (3 video clips)
71 MB
30 sec.
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www.cpsi.ahrq.gov/teamstepps/officebasedcare/module11/office_impplan.html
September 01, 2015 - Return to Contents
Slide 9: Example: Problem Definition
Problem:
Suboptimal communication among … Team Process:
What: Communication of critical information about the patient and the desired test. … Return to Contents
Slide 16: Step 8: Develop a Communications Plan
Key Actions:
Develop a communication … plan:
Identify goals for communication with this group. … Develop a Communication Plan
Return to Contents
Slide 18: Change Team Meetings
Purpose
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www.cpsi.ahrq.gov/sops/about/faq/index.html
June 01, 2022 - The composite measures in the hospital survey are:
Communication Openness. … Feedback & Communication About Error.
Frequency of Events Reported. … The composite measures in the nursing home survey are:
Communication Openness. … Communication About Prescriptions Across Shifts.
Communication Openness. … Three items about communication before and after surgery.
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/nhguide/5_TK2_P1T3-Checklist_for_Discussion_with_Local_Hospitals_Providers_ERs_Phase_1.pdf
May 01, 2014 - this hospital,
this information will be of use to nursing home clinicians. q Yes q No
Communication … / Maintain open lines of communication for feedback
Feedback and quality improvement. q Ongoing
AHRQ
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www.cpsi.ahrq.gov/health-literacy/improve/precautions/index.html
March 01, 2024 - Health literacy universal precautions call for—
Simplifying communication and confirming understanding … describes concrete actions in one of these 5 areas:
Start on the Path to Improvement
Improve Spoken Communication … Improve Written Communication
Improve Self-Management and Empowerment
Improve Supportive Systems
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www.cpsi.ahrq.gov/cahps/surveys-guidance/hospital/about/adult_hp_survey.html
November 01, 2023 - The measures are as follows:
Communication with nurses (composite measure)
Communication with doctors … (composite measure)
Communication about medicines (composite measure)
Responsiveness of hospital