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www.cpsi.ahrq.gov/research/findings/final-reports/index.html?page=7
December 01, 2007 - (3)
2023
(2)
2003
(1)
Grantee Report Topics
Medication Safety
(73)
Communication … Grant Number: U18 HS 015904-02 Topic(s): Communication and Teamwork, Medication Safety Publication … Development and Implementation Publication Date: June 2007
Improving Patient Safety Through Provider Communication … Grant Number: U18 HS 015846 Topic(s): Communication and Teamwork Publication Date: June 2007 … Grant Number: R01 HS 011991 Topic(s): Communication and Teamwork Publication Date: September 2006
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www.cpsi.ahrq.gov/teamstepps/officebasedcare/module7/office_summary.html
February 01, 2016 - Putting It All Together Slide 2: Learning Objectives Slide 3: TeamSTEPPS Core Teamwork Skills Slide 4: Communication … Return to Contents
Slide 4: Communication
SBAR:
Situation.
Background.
Assessment. … Check-back: Closed loop communication.
Handoff. … Ineffective Communication.
Conflict.
Time.
Distractions.
Workload.
Fatigue.
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www.cpsi.ahrq.gov/teamstepps-program/index.html
TeamSTEPPS is an evidence-based set of teamwork tools, aimed at optimizing patient outcomes by improving communication … Introduction to Curriculum
Module 1: Communication
Module 2: Team Leadership
Module
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/ts2-0ltc_contents.pdf
April 24, 2017 - Module 2: Team Structure
• Evidence Base
• Teams and Teamwork Exercise Sheet
Module 3: Communication … TAB C FUNDAMENTALS COURSE SLIDES
Module 1: Introduction
Module 2: Team Structure
Module 3: Communication
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www.cpsi.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-5.html
September 01, 2020 - Learn more about risk communication and health numeracy
Information on Presenting Probabilities
Trevena … Numeracy skill and the communication, comprehension, and use of risk-benefit information. … Helping patients decide: ten steps to better risk communication. … Formats for improving risk communication in medical tradeoff decisions. … Numeracy skill and the communication, comprehension, and use of risk-benefit information.
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www.cpsi.ahrq.gov/sites/default/files/publications/files/ena-slides.pdf
September 01, 2015 - • Uninformed assumptions and a breakdown of communication. … Their leadership can improve communication and training efforts. … This communication assures continuity of care. … Communication with the entire team covers all of that and more. … Communication about practice change is essential.
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www.cpsi.ahrq.gov/patient-safety/settings/hospital/resource/nicu/components.html
December 01, 2013 - Followup Telephone Survey
Achieving a high degree of care coordination and communication … Information technology (IT) is used to enhance communication with caregivers and with community providers … Health IT has the potential to facilitate communication and coordination of care among the several disciplines … outcomes result from effective processes, and poor outcomes result from ineffective processes (poor communication … Using effective communication techniques, including read-backs, to educate families.
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www.cpsi.ahrq.gov/patient-safety/reports/engage/strategies.html
April 01, 2018 - Improves visit efficiency and safety and promotes effective communication. … Warm Handoff Plus :
Promotes collaborative communication, engaging the patient as part of the team. … Supports handoff within the practice to reduce communication drops during transitions.
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www.cpsi.ahrq.gov/ncepcr/care/coordination/atlas/chapter6m.html
June 01, 2014 - accountability or negotiate responsibility
Communicate
Interpersonal communication … accountability or negotiate responsibility
Communicate
Interpersonal communication … accountability or negotiate responsibility
■
Communicate
■
Interpersonal communication … Between health care professional(s) and patient/family: 8, 9, 15, 16, 20, 30, 31
Interpersonal communication … controlling for patient health status. 1 Two domains of patient-centered care measured in the PPOC—communication
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www.cpsi.ahrq.gov/ncepcr/care/coordination/atlas/chapter6q.html
June 01, 2014 - accountability or negotiate responsibility
□
Communicate
■
Interpersonal communication … : To determine the impact of relational coordination on quality of care by measuring dimensions of communication … Format/Data Source: 7-item survey consisting of 4 communication dimensions (frequent, timely, accurate … Frequency of communication, shared goals, shared knowledge, and mutual respect were significantly associated … Communicate:
Between health care professional(s) and patient/family: D15a, F1
Interpersonal communication
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module11/11_ts_office_impplan.pptx
January 20, 2006 - 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
8
Example: Problem Definition
Problem:
Suboptimal communication … among office staff when ordering and receiving test results
Team Process:
What: Communication of critical … Key Actions:
Develop a communication plan:
Identify goals for communication with this group. … Develop a Communication Plan
®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module11/ts2-0ltc_module11_slides_implementation.pptx
February 03, 2006 - Mod 11 LTC 2.0 Page ‹#›
Implementation Planning
8
Example: Problem Definition
Problem:
Suboptimal communication … among nurses and dietary staff
Team Process:
What: Communication of critical information about the … Key Actions:
Develop a communication plan:
Identify goals for communication with this group. … Develop a Communication Plan
TEAMSTEPPS 05.2
Mod 11 LTC 2.0 Page ‹#›
Implementation Planning
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www.cpsi.ahrq.gov/research/findings/nhqrdr/chartbooks/carecoordination/measure1.html
June 01, 2018 - Communication about discharge information. … Importance: Health care provider–patient communication about prognosis and preferences for care is critical … in helping patients adequately prepare for and plan future care, and physicians’ communication style … Trends:
From 2009 to 2014, the percentage of adult hospital patients who did not receive good communication … In all years except 2012, AI/AN patients were less likely than White patients to receive good communication
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www.cpsi.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module1/mod1-slides.html
March 01, 2017 - E xcellent communication skills learned.
A ssess what's working and plan to expand. … Teamwork and Communication.
Resident and Family Engagement.
Sustainability. … Provide opportunities for staff to learn and practice using teamwork and communication tools. … Slide 11: Teamwork and Communication
Concepts and tools to improve communication among LTC team members … Train teams in using teamwork and communication tools.
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module4/4_ts_office_leading.pptx
January 01, 2006 - to plan and manage your briefs
Include the following:
Clarify who will lead the team
Open lines of communication … TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
9
Debrief Checklist
TOPIC
Communication … information is discussed
Assess each of the following:
Team membership
Situation awareness
Mutual support
Communication … Office-Based Care
13
Leadership
BARRIERS
Hierarchical
Culture
Lack of Resources
or Information
Ineffective Communication
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www.cpsi.ahrq.gov/teamstepps/instructor/reference/quickrefguide.html
March 01, 2014 - Step 8: Develop a Communication Plan
Objective: To create a communication plan targeting major stakeholders … Develop a communication plan for each identified group, including your goals for communication, who will … A communication plan to generate support for the TeamSTEPPS initiative and to promote maintenance and
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/problem-solving/problem-solving-component-kit.docx
May 01, 2017 - CUS contact person determines what communication has occurred with the patient/family regarding the event … If communication has not yet occurred and is required, CUS contact person will speak with the patient … (Option: develop an outline to guide patient/family communication.)
5 minutes
Total time
20-30 … SBAR offers a simple way to help standardize communication and allows parties to have common expectations … related to what is to be communicated and how the communication is structured:
S=Situation (a concise
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module3/mod03-gap-analysis-guide.pdf
April 01, 2016 - Purpose: To evaluate the extent to which current processes align with the Communication and Optimal Resolution … Do board members receive basic teamwork, communication, and patient safety training?
j. … Is there a clear process for communication among staff in response to adverse events?
c. … Do board members receive basic teamwork,
communication, and patient safety training? … Is there a clear process for communication among
staff in response to adverse events?
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/coordinating-care-in-the-medical-neighborhood-white-paper.pdf
June 01, 2011 - between clinicians
Improved
communication
between clinicians
and community/
social services
More … This
suggests some substantial communication problems within the medical neighborhood. … Similarly, communication by hospital clinicians with patients and among a team of clinicians is at a … Routine communication from hospitals to PCCs or from insurers to PCCs about a hospital
admission and … on “Referral and consultation communication between primary care and specialist physicians”.
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www.cpsi.ahrq.gov/hai/cusp/modules/patient-family-engagement/index.html
July 01, 2018 - Understand the Science of Safety
Identify Defects Through Sensemaking
Implement Teamwork and Communication … Tools to improve communication among patients, families, and clinicians. … Effective Patient and Family Communication (1 min., 50 sec.)