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  1. www.cpsi.ahrq.gov/research/findings/final-reports/index.html?page=7
    December 01, 2007 - (3) 2023 (2) 2003 (1) Grantee Report Topics Medication Safety (73) Communication … Grant Number: U18 HS 015904-02 Topic(s): Communication and Teamwork, Medication Safety Publication … Development and Implementation Publication Date: June 2007 Improving Patient Safety Through Provider Communication … Grant Number: U18 HS 015846 Topic(s): Communication and Teamwork Publication Date: June 2007 … Grant Number: R01 HS 011991 Topic(s): Communication and Teamwork Publication Date: September 2006
  2. www.cpsi.ahrq.gov/teamstepps/officebasedcare/module7/office_summary.html
    February 01, 2016 - Putting It All Together Slide 2: Learning Objectives Slide 3: TeamSTEPPS Core Teamwork Skills Slide 4: Communication … Return to Contents Slide 4: Communication SBAR: Situation. Background. Assessment. … Check-back: Closed loop communication. Handoff. … Ineffective Communication. Conflict. Time. Distractions. Workload. Fatigue.
  3. www.cpsi.ahrq.gov/teamstepps-program/index.html
    TeamSTEPPS is an evidence-based set of teamwork tools, aimed at optimizing patient outcomes by improving communication … Introduction to Curriculum Module 1: Communication Module 2: Team Leadership Module
  4. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/ts2-0ltc_contents.pdf
    April 24, 2017 - Module 2: Team Structure • Evidence Base • Teams and Teamwork Exercise Sheet Module 3: Communication … TAB C FUNDAMENTALS COURSE SLIDES Module 1: Introduction Module 2: Team Structure Module 3: Communication
  5. www.cpsi.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-5.html
    September 01, 2020 - Learn more about risk communication and health numeracy Information on Presenting Probabilities Trevena … Numeracy skill and the communication, comprehension, and use of risk-benefit information. … Helping patients decide: ten steps to better risk communication. … Formats for improving risk communication in medical tradeoff decisions. … Numeracy skill and the communication, comprehension, and use of risk-benefit information.
  6. www.cpsi.ahrq.gov/sites/default/files/publications/files/ena-slides.pdf
    September 01, 2015 - • Uninformed assumptions and a breakdown of communication. … Their leadership can improve communication and training efforts. … This communication assures continuity of care. … Communication with the entire team covers all of that and more. … Communication about practice change is essential.
  7. www.cpsi.ahrq.gov/patient-safety/settings/hospital/resource/nicu/components.html
    December 01, 2013 - Followup Telephone Survey Achieving a high degree of care coordination and communication … Information technology (IT) is used to enhance communication with caregivers and with community providers … Health IT has the potential to facilitate communication and coordination of care among the several disciplines … outcomes result from effective processes, and poor outcomes result from ineffective processes (poor communication … Using effective communication techniques, including read-backs, to educate families.
  8. www.cpsi.ahrq.gov/patient-safety/reports/engage/strategies.html
    April 01, 2018 - Improves visit efficiency and safety and promotes effective communication. … Warm Handoff Plus : Promotes collaborative communication, engaging the patient as part of the team. … Supports handoff within the practice to reduce communication drops during transitions.
  9. www.cpsi.ahrq.gov/ncepcr/care/coordination/atlas/chapter6m.html
    June 01, 2014 - accountability or negotiate responsibility       Communicate           Interpersonal communication … accountability or negotiate responsibility       Communicate           Interpersonal communication … accountability or negotiate responsibility ■     Communicate ■         Interpersonal communication … Between health care professional(s) and patient/family: 8, 9, 15, 16, 20, 30, 31 Interpersonal communication … controlling for patient health status. 1 Two domains of patient-centered care measured in the PPOC—communication
  10. www.cpsi.ahrq.gov/ncepcr/care/coordination/atlas/chapter6q.html
    June 01, 2014 - accountability or negotiate responsibility   □   Communicate   ■       Interpersonal communication … : To determine the impact of relational coordination on quality of care by measuring dimensions of communication … Format/Data Source: 7-item survey consisting of 4 communication dimensions (frequent, timely, accurate … Frequency of communication, shared goals, shared knowledge, and mutual respect were significantly associated … Communicate: Between health care professional(s) and patient/family: D15a, F1 Interpersonal communication
  11. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module11/11_ts_office_impplan.pptx
    January 20, 2006 - 1 05.2 Page ‹#› Page ‹#› Office-Based Care 8 Example: Problem Definition Problem: Suboptimal communication … among office staff when ordering and receiving test results Team Process: What: Communication of critical … Key Actions: Develop a communication plan: Identify goals for communication with this group. … Develop a Communication Plan ® TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› Page ‹#› Office-Based Care
  12. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module11/ts2-0ltc_module11_slides_implementation.pptx
    February 03, 2006 - Mod 11 LTC 2.0 Page ‹#› Implementation Planning 8 Example: Problem Definition Problem: Suboptimal communication … among nurses and dietary staff Team Process: What: Communication of critical information about the … Key Actions: Develop a communication plan: Identify goals for communication with this group. … Develop a Communication Plan TEAMSTEPPS 05.2 Mod 11 LTC 2.0 Page ‹#› Implementation Planning
  13. www.cpsi.ahrq.gov/research/findings/nhqrdr/chartbooks/carecoordination/measure1.html
    June 01, 2018 - Communication about discharge information. … Importance: Health care provider–patient communication about prognosis and preferences for care is critical … in helping patients adequately prepare for and plan future care, and physicians’ communication style … Trends: From 2009 to 2014, the percentage of adult hospital patients who did not receive good communication … In all years except 2012, AI/AN patients were less likely than White patients to receive good communication
  14. www.cpsi.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module1/mod1-slides.html
    March 01, 2017 - E xcellent communication skills learned. A ssess what's working and plan to expand. … Teamwork and Communication. Resident and Family Engagement. Sustainability. … Provide opportunities for staff to learn and practice using teamwork and communication tools. … Slide 11: Teamwork and Communication Concepts and tools to improve communication among LTC team members … Train teams in using teamwork and communication tools.
  15. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module4/4_ts_office_leading.pptx
    January 01, 2006 - to plan and manage your briefs Include the following: Clarify who will lead the team Open lines of communication … TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› Page ‹#› Office-Based Care 9 Debrief Checklist TOPIC Communication … information is discussed Assess each of the following: Team membership Situation awareness Mutual support Communication … Office-Based Care 13 Leadership BARRIERS Hierarchical Culture Lack of Resources or Information Ineffective Communication
  16. www.cpsi.ahrq.gov/teamstepps/instructor/reference/quickrefguide.html
    March 01, 2014 - Step 8: Develop a Communication Plan Objective: To create a communication plan targeting major stakeholders … Develop a communication plan for each identified group, including your goals for communication, who will … A communication plan to generate support for the TeamSTEPPS initiative and to promote maintenance and
  17. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/problem-solving/problem-solving-component-kit.docx
    May 01, 2017 - CUS contact person determines what communication has occurred with the patient/family regarding the event … If communication has not yet occurred and is required, CUS contact person will speak with the patient … (Option: develop an outline to guide patient/family communication.) 5 minutes Total time 20-30 … SBAR offers a simple way to help standardize communication and allows parties to have common expectations … related to what is to be communicated and how the communication is structured: S=Situation (a concise
  18. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module3/mod03-gap-analysis-guide.pdf
    April 01, 2016 - Purpose: To evaluate the extent to which current processes align with the Communication and Optimal Resolution … Do board members receive basic teamwork, communication, and patient safety training? j. … Is there a clear process for communication among staff in response to adverse events? c. … Do board members receive basic teamwork, communication, and patient safety training? … Is there a clear process for communication among staff in response to adverse events?
  19. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/coordinating-care-in-the-medical-neighborhood-white-paper.pdf
    June 01, 2011 - between clinicians Improved communication between clinicians and community/ social services More … This suggests some substantial communication problems within the medical neighborhood. … Similarly, communication by hospital clinicians with patients and among a team of clinicians is at a … Routine communication from hospitals to PCCs or from insurers to PCCs about a hospital admission and … on “Referral and consultation communication between primary care and specialist physicians”.
  20. www.cpsi.ahrq.gov/hai/cusp/modules/patient-family-engagement/index.html
    July 01, 2018 - Understand the Science of Safety Identify Defects Through Sensemaking Implement Teamwork and Communication … Tools to improve communication among patients, families, and clinicians. … Effective Patient and Family Communication (1 min., 50 sec.)

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