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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module1/1_ts_office_intro.pptx
January 01, 2010 - of research and evidence from high-risk fields
Provides specific tools and strategies for:
Improving communication … Teamwork outcomes include:
Significant improvement in communication and supportive behavior
Significant … SBAR: a shared mental model for improving communication between clinicians. … The human factor: The critical importance of effective teamwork and communication in providing safe care
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www.cpsi.ahrq.gov/teamstepps/instructor/essentials/pocketguideapp.html
April 01, 2018 - TeamSTEPPS® Pocket Guide App
A quick-reference tool for the TeamSTEPPS® communication … Download AHRQ’s new TeamSTEPPS app to put the structured communication tools and checklists from the
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/reference/teamattitudesmanual.pdf
October 01, 2008 - individual attitudes toward
team structure, leadership, mutual support, situation monitoring, and communication … Among the final items, four are reverse coded: three in
mutual support and one in communication.* Final … coefficients ranging from .36 (mutual support and team structure) to .63
(situation monitoring and communication … 1.00 .633* .481* .558*
Situation Monitoring 1.00 .541* .627*
Mutual Support 1.00 .589*
Communication … Poor communication is the most common cause of reported errors.
27.
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www.cpsi.ahrq.gov/patient-safety/settings/hospital/candor/videos/app-disclosure.html
August 01, 2022 - Training
Resources
Appropriate Disclosure to a Patient: Video
AHRQ Communication … and Optimal Resolution Toolkit
Communication and Optimal Resolution (CANDOR) is a process that health
-
www.cpsi.ahrq.gov/patient-safety/settings/hospital/candor/videos/inapp-disclosure.html
August 01, 2022 - Training
Resources
Inappropriate Disclosure to a Patient: Video
AHRQ Communication … and Optimal Resolution Toolkit
Communication and Optimal Resolution (CANDOR) is a process that health
-
www.cpsi.ahrq.gov/patient-safety/settings/hospital/candor/videos/meeting.html
August 01, 2022 - Training
Resources
Planning for Meetings with Family: Video
AHRQ Communication … and Optimal Resolution Toolkit
Communication and Optimal Resolution (CANDOR) is a process that health
-
www.cpsi.ahrq.gov/patient-safety/settings/hospital/candor/videos/accountability.html
August 01, 2022 - Training
Resources
Accountability—Peer to Peer Coaching: Video
AHRQ Communication … and Optimal Resolution Toolkit
Communication and Optimal Resolution (CANDOR) is a process that health
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/topics/bridging-feedback-gap.pdf
June 21, 2021 - A health
IT-supported system facilitates this feedback and additional two-way communication that may … Overcoming barriers to feedback using health IT
Health IT facilitates communication among clinicians … For instance, direct communication between
clinicians prompted by feedback reports can be tracked
and … Workflow and communication What are the tasks to be accomplished to generate feedback? … Follow-Up actions
on electronic referral communication in a Multispecialty
outpatient setting.
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/part-ii-sops-asc-database-report.pdf
January 01, 2020 - Communication About Patient Information
1. … Communication Openness
1. … Communication Openness
1. … Communication Openness
1. … Communication Openness
1.
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module4/ts2-0ltc_module4_slides_lead.pdf
June 12, 2017 - teamwork
system together
� Ensures a plan is
conveyed, reviewed,
and updated
� Facilitated through
communication … Designated – The person assigned to lead and
organize a team, establish clear goals, and
facilitate open communication … incorporate lessons learned
TEAMSTEPPS 05.2
Mod 4 LTC 2.0 Page 15
Leading
Teams
Debrief Checklist
TOPIC
Communication … Information Sharing
� Hierarchy
� Defensiveness
� Conventional Thinking
� Complacency
� Varying Communication … � Fatigue
� Workload
� Misinterpretation of Cues
� Lack of Role Clarity
TOOLS and
STRATEGIES
Communication
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/How_PFE_Benefits_Hosp_508.docx
January 01, 2012 - strategies contributed to significant increases in CAHPS Hospital Survey scores in the domains of communication … with nurses, communication with doctors, pain management, and staff responsiveness.15
Better patient … outcomes
Engaging patients and families through improved communication and other practices also has … Advancing effective communication, cultural competence, and patient- and family-centered care: A roadmap … Which facets of communication have strong effects on outcome: a meta-analysis.
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/learn/learn-about-cusp-facilitator-guide.pdf
May 01, 2017 - Foster a culture of teamwork and
communication
2. Implement perinatal safety bundles
3. … • Understand the Science of Safety
• Sensemaking and Learn From Defects
• Implement Teamwork and
Communication … Patient safety
pioneers recognized early that communication
and culture were key to creating safer, … This is
especially problematic given that transparency
and open communication are necessary for
true … will help unit teams
achieve—
• Heightened engagement of staff and
senior leaders,
• Improved communication
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/patient-safety/reports/issue-briefs/healthited-issuebrief.pdf
February 01, 2021 - Another study investigated the use of an app to facilitate communication about diagnostic testing in … These and similar nontraditional
approaches may enhance patient engagement and communication during … Diagnostic processes that are
specifically ready for intervention include timely communication of test … Practice improvement, part II: update on patient communication
technologies. … Development of an app to facilitate communication and shared decision-making
with parents of febrile
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/health-literacy/professional-training/training-for-health-care-leaders.pdf
January 01, 2014 - Clear
communication
Include information regarding clear
communication to ensure
understanding? … Strategies for clear
communication? … Chapter 1: How to obtain consent: The art of consent
communication. … The CDC Clear Communication Index (CCI). … The Guide to Providing Effective
Communication and Language Assistance Services?
-
www.cpsi.ahrq.gov/teamstepps/officebasedcare/handouts/video-debrief1.html
November 01, 2015 - Webinars
Practice Facilitator Debrief Worksheet—Video 1
Team Structure and Communication … What TeamSTEPPS methodologies could help resolve the communication and teamwork issues?
… experience(s) as well as their suggestions for a strategy that can be used to address teamwork and communication
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/sbar-inpatient-guide.pdf
August 31, 2023 - Medical Unit
Video Objective
To demonstrate each step of SBAR and emphasize the importance of standard communication … acronym (Situation-Background-Assessment-Recommendations) and shows an
example of standard handoff communication
-
www.cpsi.ahrq.gov/cahps/about-cahps/glossary/index.html
November 01, 2022 - Domains
Domains are broad functional areas covered by CAHPS surveys, such as access to care or communication … The domain of “communication,” for example, could include communication with nurses, communication about … medicines, and communication about self-care at home.
-
www.cpsi.ahrq.gov/patient-safety/reports/engage/warmhandoff.html
April 01, 2018 - Communication breakdowns within the health care team or between the team and the patient or family can … Research demonstrates that reliable and effective communication is essential for patient safety and improved … In addition, collaborative communication (promoted by the Warm Handoff Plus) helps to build trust and … strengthen relationships, resulting in improved communication, patient outcomes, and patient and clinician
-
www.cpsi.ahrq.gov/patient-safety/reports/liability/index.html
August 01, 2017 - Acknowledgments
Prologue
Silence A Commentary
Reforming the Medical Liability System in Massachusetts: Communication … four goals: (1) putting patient safety first by reducing preventable injuries, (2) fostering better communication … the volume includes two commentaries and nine papers, organized into two primary themes: improving communication … Preface Acknowledgments
Prologue Kenneth Sands, Alan Woodward, and Melinda Van Niel
Improving Communication … Commentary: Silence Carole Hemmelgarn
Reforming the Medical Liability System in Massachusetts: Communication
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module7/7_ts_office_summary.pptx
January 20, 2006 - Core Teamwork Skills
3
®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
3
Communication … SBAR
Situation
Background
Assessment
Recommendation
Call-out
Check-back: Closed loop communication
Handoff … Effectiveness and Solutions
BARRIERS
Hierarchical Culture
Lack of Resources
or Information
Ineffective Communication