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181. Chartbook on Person- and Family-Centered Care | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/research/findings/nhqrdr/chartbooks/personcentered/index.html
     June 01, 2018 - Person- and Family-Centered Care Summary of Trends Measures of Person- and Family- Centered Care Communication … Measures: Hospital Communication Measures: Home Health Care Measures of Engagement in Decisionmaking … Person- and Family-Centered Care Summary of Trends Measures of Person- and Family-Centered Care    Communication … Measures: Hospital    Communication Measures: Home Health Care Measures of Engagement in Decisionmaking

182. TeamSTEPPS® Teamwork Attitudes Questionnaire Manual | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/teamstepps/instructor/reference/teamattitudesmanual.html
     April 01, 2017 - , individual attitudes toward team structure, leadership, mutual support, situation monitoring, and communication … Among the final items, four are reverse coded: three in mutual support and one in communication. iii … The T-TAQ reverse-coded items are mutual support items 20, 21, 24, and communication item 30. … Communication Strongly Disagree Disagree Neutral Agree Strongly Agree 25. … Poor communication is the most common cause of reported errors.           27.

183. TeamSTEPPS Research and Tools | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/teamstepps-program/evidence-base/research.html
     June 01, 2023 - SBAR improves nurse-physician communication and reduces unexpected death: A pre and post intervention … SBAR: a shared mental model for improving communication between clinicians.   … SBAR: A shared mental model for improving communication in the ICU using daily goals.   … Clinical team training and a structured handoff tool to improve teamwork, communication, and patient

184. Engage Patients and Families for Perinatal Safety (pdf file)
     www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/engage/pf-engagement-facilitator-guide.pdf
     May 01, 2017 - • Present tools to improve communication among patients, families, and clinicians. … Effective communication and collaboration with patients and family members affect patient outcomes, … • Improves engagement of mothers and families in the birthing process and in their communication with … Prompt, compassionate, honest, and accurate communication with the patient and family after an adverse … During the initial communication with the patient and family, providers should— • Communicate only

185. TeamSTEPPS for Office-Based Care: Implementation Workbook | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/teamstepps/officebasedcare/impworkbook.html
     December 01, 2015 - Develop a Communication Plan TeamSTEPPS Action Planning At-A-Glance Return to Contents Step 1 … (e.g., increase staff perception of good team behavior; increase observed effective team communication … Improves communication and information transfer between staff and between patients and staff. … Develop a Communication Plan Objective: To create a communication plan targeting major stakeholders … ("Who") Communication Goal(s) Information To Communicate ("What") Timing of Communications ("When

186. Chapter 6. Measure Maps and Profiles (continued, 11) | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/ncepcr/care/coordination/atlas/chapter6j.html
     June 01, 2014 - accountability or negotiate responsibility       Communicate   ■       Interpersonal communication … Temkin-Greener, personal communication, September 1, 2010). … Temkin-Greener, personal communication, September 1, 2010). This instrument contains 86 items. … accountability or negotiate responsibility       Communicate ■         Interpersonal communication … accountability or negotiate responsibility       Communicate ■         Interpersonal communication

187. TeamSTEPPS for Office-Based Care Implementation Workbook (pdf file)
     www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/impworkbook.pdf
     December 11, 2015 - (e.g., increase staff perception of good team behavior; increase observed effective team communication … Develop a Communication Plan Objective: To create a communication plan targeting major stakeholders … Person(s) (by staff position) responsible for implementation and oversight of communication plan: … Stakeholder (“Who”) Communication Goal(s) Information To Communicate (“What”) Timing of … Develop a Communication Plan

188. TeamSTEPPS® Primary Care Videos | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/teamstepps/primarycare/video/index.html
     August 01, 2012 - .; 26 MB) Communication (Flash® video, 3 min., 32 sec.; 39 MB) Good Teamwork Good Teamwork in … Flash® video, 4 min., 10 sec.; 46 MB) Situation Monitoring (Flash® video, 2 min., 26 sec.; 27 MB) Communication … (Zip file, 60 MB) Mutual Support (Zip file, 73 MB) Situation Monitoring (Zip file, 55 MB) Communication … (Zip file, 88 MB) Mutual Support (Zip file, 96 MB) Situation Monitoring (Zip file, 56 MB) Communication

189. Managing a CAHPS Survey Project | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/cahps/surveys-guidance/helpful-resources/managing/index.html
     May 01, 2022 - This section offers tips and considerations relevant to three management objectives: Effective communication … Effective Communication Within and Across Teams Once you have set up your team, formed an advisory … group, and contracted with a vendor, you will have to manage communication among these entities. … This communication and coordination will ensure that the leaders of each sub-team consult with and inform … Ways to encourage good communication include the following: Ensure some overlap of membership in key

190. Module 5: Resident and Family Engagement: Facilitator Notes | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module5/mod5-facguide.html
     March 01, 2017 - Getting a translator if needed to support the communication. … PLAY VIDEO: Video 1.3 Communication in Action Ask: What elements of good communication can you identify … Slide 28: Challenges to Communication Say: Communication and engagement with residents and family … Slide 29: How To Address Communication Challenges Say: A few methods you can use to address communication … Use face-to-face communication to promote visual contact.

191. Essentials Course
     www.cpsi.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/essentials/ts2-0ltc_essentials_slides.pptx
     February 03, 2006 - composed of four teachable-learnable skills: Leadership, Situation Monitoring, Mutual Support, and Communication … the components of a multi-team system that must work together effectively to ensure resident safety Communication … 62" TEAMSTEPPS 05.2 LTC Essentials Page ‹#› Essentials Check-Back Process of using closed-loop communication … responsibilities Holds team members accountable Includes residents and families as part of the team Communication … Monitors progress toward the goal and identifies changes that could alter the plan of care Fosters communication

192. Warm Handoff Plus (pdf file)
     www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/warm-handoff-slides-final508.pdf
     April 12, 2018 - Communication breakdowns within the healthcare team or between the team and the patient or family can … , resulting in improved communication, patient outcomes, and patient and clinician satisfaction. … The Warm Handoff Plus provided an opportunity for communication that might otherwise have been missed … • Improves communication both with th patient and among the healthcare team • Makes communication … A Warm Handoff Plus can help close the communication gaps and prevent errors.

193. Sign Up for TeamSTEPPS Training | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/teamstepps-program/training/index.html
     March 01, 2024 - These trainings will prepare participants to improve team communication, manage challenges more collaboratively … TeamSTEPPS 3.0 Course This training is designed to help healthcare teams strengthen teamwork and communication … Each of the four modules in the curriculum focuses on one essential skill of the TeamSTEPPS framework—communication … Facilitators will guide participants through the curriculum and participants will explore how improved communication

194. Surveys on Patient Safety Culture (SOPS) Ambulatory Surgery Center Survey: 2021 User Database Report Part II (pdf file)
     www.cpsi.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/Part-II-SOPS-ASC-DatabaseReport.pdf
     December 01, 2021 - Communication About Patient Information 91% 91% 89% 89% 4. … Communication Openness 92% 91% 89% 88% 5. Teamwork 90% 89% 88% 86% 6. … Communication About Patient Information 89% 90% 90% 90% 4. … Communication Openness 94% 98% 89% 99% 96% 87% 87% 83% 86% 5. … Communication About Patient Information 93% 88% 88% 92% 4.

195. Emotional and Organizational Support for Staff series | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/nursing-home/learning-modules/support.html
     December 01, 2022 - home teams recognize and manage stress, work together to tackle common challenges, and practice open communication … HD version ] Module 3: Supporting Each Other in the Quest to Reduce Stress Open communication can

196. TeamSTEPPS Implementation Guide | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/teamstepps/instructor/essentials/implguide.html
     November 01, 2018 - and the Agency for Healthcare Research and Quality (AHRQ) to improve institutional collaboration and communication … Develop a Communication Plan      Step 9. … Develop a Communication Plan The Quick Reference Guide to TeamSTEPPS Action Planning TeamSTEPPS Action … Develop a Communication Plan. Putting it all together - Write the TeamSTEPPS Action Plan. … ability to provide timely mutual support/backup, both verbal and task related, to team members; (c) Communication

197. HSOPS | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/hai/cusp/clabsi-final-companion/clabsicomp5a.html
     January 01, 2013 - Among adult ICUs, a statistically significant improvement was found in two dimensions: "feedback and communication … A statistically significant improvement was found for two dimensions: "feedback and communication about … The number of units classified as "needing improvement" within the "feedback and communication about … 0.686 Organizational Learning—Continuous Improvement 85.8% 84.7% 0.012 0.114 0.080 Communication … 0.144 0.015 Nonpunitive Response to Errors 60.6% 59.1% 0.015 0.167 0.114 Feedback and Communication

198. TeamSTEPPS® Pocket Guide App | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/teamstepps/instructor/essentials/pocketguideapp.html
     April 01, 2018 - TeamSTEPPS® Pocket Guide App A quick-reference tool for the TeamSTEPPS® communication … Download AHRQ’s new TeamSTEPPS app to put the structured communication tools and checklists from the

199. Create a Culture of Safety Around Antibiotic Prescribing | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/antibiotic-use/long-term-care/safety/index.html
     January 01, 2024 - Partnering with Senior Executive Improving Antibiotic Use Improving Teamwork and Communication … They discuss how to present antibiotic use as a patient safety issue, improve communication and teamwork … With a Senior Executive Improving Antibiotic Use Is a Patient Safety Issue Improving Teamwork and Communication

200. Coordination (pdf file)
     www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Coordination_of_Care_2012_05_01_Transcript.pdf
     January 01, 2012 - When one thinks about communication, both communication between patients and providers as well as communication … And you know, again, here’s the link between care coordination and communication. … And we tend to think about communication as, oh, it’s the communication between the patients and the … clinician or the practice, but first there needs to be really good communication and accountability … that’s really, really important – establishing those mechanisms for internal team communication and