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  1. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/patient-safety/reports/issue-briefs/nurse-role-dxsafety.pdf
    September 02, 2022 - Enhancing nurse, patient, and healthcare teamwork and communication, and 4. … to communication best practices. … gaps and achieve communication best practices. … Diagnostic error: safe and effective communication to prevent diagnostic errors. … Communication breakdowns and diagnostic errors: a radiology perspective.
  2. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/asc-resource-list.pdf
    April 01, 2023 - Communication Openness 1. … Communication About Patient Information, #8, SBAR Technique for Communication: A Situational Briefing … Communication About Patient Information, #8, SBAR Technique for Communication: A Situational Briefing … Communication About Patient Information, #8, SBAR Technique for Communication: A Situational Briefing … Communication Openness 1.
  3. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module7/7_ts_office_summary-ig.pptx
    January 20, 2006 - It represents the core principles of TeamSTEPPS: Communication Leading Teams Situation Monitoring Mutual … TeamSTEPPS | Office-Based Care Summary Slide ‹#› ‹#› COMMUNICATION TOOLS SAY: Communication is the … The communication tools help ensure that communication is both transmitted and received in a standardized … Using these tools will improve communication and make handoffs and other events safer. … DISCUSSION:  Think back to your discussions you had on the communication tools.
  4. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/learn/learn-facilitator-guide.docx
    May 01, 2017 - Foster a culture of teamwork and communication 2. Implement perinatal safety bundles 3. … Patient safety pioneers recognized early that communication and culture were key to creating safer, error-free … This is especially problematic given that transparency and open communication are necessary for true … Slide 24 SAY: The CUSP Toolkit is compatible with TeamSTEPPS, and many of the templates and communication … CUSP will help unit teams achieve— Heightened engagement of staff and senior leaders, Improved communication
  5. www.cpsi.ahrq.gov/health-literacy/improve/precautions/toolkit.html
    February 01, 2024 - Literacy Assessment Quiz Role Playing Ideas Communicate Clearly: Tool 4 Key Strategies for Clear CommunicationCommunication Self-Assessment Communication Observation Form Plain Language Words Use the Teach-Back … Create a Health Literacy Improvement Plan: Tool #2     Raise Awareness: Tool #3 Tools to Improve Spoken Communication … Differences: Tool #9     Consider Culture, Customs, and Beliefs: Tool #10 Tools to Improve Written Communication
  6. www.cpsi.ahrq.gov/cahps/surveys-guidance/hospital/about/child_hp_survey.html
    February 01, 2024 - The measures are listed below, organized by topic: Communication with Parent Communication between … you and your child’s nurses (composite measure) Communication between you and your child’s doctors … (composite measure) Communication about your child’s medicines (composite measure) Keeping you informed … measure) Keeping you informed about your child’s care in the Emergency Room (single-item measure) Communication
  7. www.cpsi.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module1/mod1-facguide.html
    March 01, 2017 - Slide 11: Teamwork and Communication Say: In the Teamwork and Communication module, we will— … List barriers to effective teamwork and communication. … Explain solutions to the barriers using communication tools. … Train teams to use teamwork and communication tools. … The Teamwork and Communication module also contains useful, structured communication tools, including
  8. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/How_to_Use_Guide_Ldr_Slide_508.pptx
    July 23, 2010 - can improve: Patient safety More than 70% of adverse events caused by breakdowns in communication Patient … Better communication, realized through patient and family engagement, has a direct impact on patient … Which facets of communication have strong effects on outcome: a meta-analysis. … Bedside shift report is an opportunity to make sure there is effective communication between patients … One study found that more than 70 percent of adverse events are caused by breakdowns in communication
  9. www.cpsi.ahrq.gov/patient-safety/reports/liability/silence.html
    August 01, 2017 - the patient is in the medical setting. 4 Third, taking responsibility for the event is part of the communication … In recent years, there has been a growing movement among hospital systems toward implementing Communication … Some of the key elements of CRPs are reporting and responding to adverse events, continuous communicationCommunication and Optimal Resolution (CANDOR) Toolkit . … Collaboration with regulators to support quality and accountability following medical errors: The Communication
  10. www.cpsi.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools.html
    July 01, 2017 - Decolonization Protocol Training and Tools for Implementation Improving Communication … Speaking Up ( MP3 , 3 MB) Examples of Speaking Up – Transcript ( Word File , 66 KB) Closed-Loop Communication … ( MP3 , 1.8 MB) Closed-Loop Communication – Transcript ( Word File , 62 KB) Coaching Clinical
  11. www.cpsi.ahrq.gov/teamstepps/officebasedcare/classroom.html
    December 01, 2018 - Communication Communication (Classroom Slides)  (   PowerPoint File , 2.87 MB). … Communication (Instructor Guide) (   PowerPoint File , 1.46 MB). … Good Teamwork: Communication Video .
  12. www.cpsi.ahrq.gov/teamstepps/officebasedcare/videos/paper-chain2.html
    February 01, 2016 - Research/Evidence Base TeamSTEPPS® Webinars Paper Chain 2: The Importance of Communication … Page originally created February 2016 Internet Citation: Paper Chain 2: The Importance of Communication
  13. www.cpsi.ahrq.gov/teamstepps-program/resources/patient/index.html
    June 01, 2023 - TeamSTEPPS Patient Video: Tara (7:15) Tara, a patient, discusses the impact that verbal and nonverbal communication … how positive teamwork in a cardiac rehabilitation program helped restore his health, and how specific communication … tools such as SBAR (Situation, Background, Assessment, Recommendation) foster effective communication
  14. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/topics/fed-IWG-dxsafety-Nov19mtg.pdf
    November 15, 2019 - researchers on implementing a national initiative that uses a metric for timeliness of test results communicationCommunication initiatives since communication is a key component of many diagnostic issues; 2.
  15. www.cpsi.ahrq.gov/ncepcr/care/coordination/atlas/chapter3tab3.html
    June 01, 2014 - Key Sources Coordination Activities Establish Accountability or Negotiate Responsibility NQF: Communication … NQF: Framework domain – Communication available to all team members, including patients and family. … Interpersonal Communication Coiera: All information exchanged in health care forms a “space”; the … communication space is the portion of all information interactions that involves direct interpersonal … NQF: Communication domain includes – availability of patient information, such as consultation reports
  16. www.cpsi.ahrq.gov/tools/index.html?page=3
    September 01, 2012 - TeamSTEPPS is a customizable program to improve patient safety by training clinicians in teamwork and communication … The TeamSTEPPS 3.0 curriculum is composed of Introduction, four Modules (Communication, Team Leadership … for Engaging Patients To Improve Diagnostic Safety This toolkit is designed to promote enhanced communication … Perinatal Safety This toolkit helps hospital labor and delivery units improve patient safety, team communication … and their newborns with an aim of decreasing maternal and neonatal adverse events resulting from poor communication
  17. www.cpsi.ahrq.gov/teamstepps/officebasedcare/handouts/obstool.html
    December 01, 2015 - Fosters communication to ensure team members have a shared mental model   Comments:   Overall … Communication Rating a. … Includes patients and their family members in communication   Comments:   Overall Rating—Communication
  18. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/warm-handoff-slides-final508.pptx
    April 12, 2018 - Communication breakdowns within the healthcare team or between the team and the patient or family can … , resulting in improved communication, patient outcomes, and patient and clinician satisfaction. … The Warm Handoff Plus provided an opportunity for communication that might otherwise have been missed … Improves communication both with the patient and among the healthcare team Makes communication more efficient … A Warm Handoff Plus can help close the communication gaps and prevent errors.
  19. www.cpsi.ahrq.gov/ncepcr/care/coordination/atlas/chapter3.html
    June 01, 2014 - For example, measures that assess communication may focus on communication between patients/family and … health care professionals, communication within teams of health care professionals, or communication … For example, communication between patients and physicians during office visits might be measured from … All three measures evaluate communication between patients and health care professionals but provide … two key modes of communication: Interpersonal communication.
  20. www.cpsi.ahrq.gov/news/newsletters/e-newsletter/881.html
    September 01, 2023 - TeamSTEPPS® Tool for Diagnosis Reliably Assesses Teamwork and Communication . … TeamSTEPPS® Tool for Diagnosis Reliably Assesses Teamwork and Communication An AHRQ-funded study published … of 360 health professionals at nine healthcare systems, researchers assessed diagnostic teamwork and communication … in five critical teamwork domains: structure, communication, leadership support, situation monitoring … Their evaluation demonstrated the TAT is a reliable and valid instrument for assessing teamwork and communication

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