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301. Selected Best Practices and Suggestions for Improvement (pdf file)
     www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d4g_combo_psi10-postopmetaderangement-bestpractices.pdf
     May 20, 2016 - Communication • Detailed communication between the provider, pharmacist, nurse, and patient (including … • Communication between patient, provider, nurse, and diabetes educator regarding patient education … Effectiveness of Action Items Additional Resources Systems/Processes Tools Staff Required Equipment Communication

302. AHRQ Impact Case Studies | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/news/newsroom/case-studies/index.html
     February 01, 2024 - Infections (CLABSI) (4) Children/Adolescents (34) Chronic Conditions (43) Clinician-Patient Communication … AHRQ Product(s): Surveys on Patient Safety Culture Topic(s): Care Coordination, Clinician-Patient Communication … Access to Care, Adverse Drug Events (ADE), Care Coordination, Chronic Conditions, Clinician-Patient Communication … Safety Organization (PSO), TeamSTEPPS® Topic(s): Access to Care, Chronic Conditions, Clinician-Patient Communication

303. Section 4: Ways To Approach the Quality Improvement Process (Page 2 of 2) | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/cahps/quality-improvement/improvement-guide/4-approach-qi-process/sect4part2.html
     January 01, 2020 - , time-consuming process, for example, may have had ripple effect leading to improved patient flow, communication … In ambulatory care, these principles have improved preventive screenings, communication with patients … TeamSTEPPS is an evidence-based training program designed to improve quality and safety by enhancing communication … TeamSTEPPS teaches techniques to improve team structure, communication, leadership, understanding of … PFs can also assist with enhancing communication and technology, promoting adherence to best practices

304. TeamSTEPPS® Logo (Text Description) | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/teamstepps/images/tslogotxt.html
     April 01, 2013 - Communication. Situation monitoring. Mutual support. … For example, if every member of the team has basic competency in situation monitoring and communication

305. The Culture of Culturing—The Importance of Knowing When To Order Urine Cultures | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/education-bundles/urine-culturing/when-to-order/cultures-slides.html
     April 01, 2017 - Utilize evidence-based communication strategies to more effectively communicate urine culture practices … Slide 11: SBAR for Health Care Communication 4,5 SBAR is a TeamSTEPPs framework for team members … Communication: Instructor's Slides. TeamSTEPPS® Long-Term Care Version: Module 6 . … SBAR can be used to improve communication with residents and families. … Communication: Instructor's Slides. TeamSTEPPS® Long-Term Care Version: Module 6 .

306. Understand-Facilitator-Guide (doc file)
     www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/understand/understand-facilitator-guide.docx
     May 01, 2017 - Team factors Team factors may involve issues with teamwork, communication, inadequate supervision, and … Slide 14 SAY: Communication, in both verbal and nonverbal forms, is complex and subject to distortion … In verbal communication, ideas are first encoded, or created, when the sender relays a message with meaning … These seemingly insignificant components comprise the overall communication system in which providers … Being aware of these factors will help units develop environments that facilitate communication and feedback

307. Understand the Science of Safety for Perinatal Safety: Facilitator Guide | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/understand-sci-fac-guide.html
     July 01, 2023 - Team factors Team factors may involve issues with teamwork, communication, inadequate supervision, and … Slide 15: Basic Components and Process of Communication Say: Communication, in both verbal and … In verbal communication, ideas are first encoded, or created, when the sender relays a message with meaning … These seemingly insignificant components comprise the overall communication system in which providers … Being aware of these factors will help units develop environments that facilitate communication and feedback

308. Step 4: Plan a Communications Strategy | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/Plan-a-Communications-Strategy.html
     December 01, 2019 - The characteristics and information needs of your audiences should shape the various elements of your communication

309. The Medical Home Index: Revised Short Form: Pediatric. Measuring the Organization and Delivery of Pediatric Primary Care for All Children, Youth, and Families (pdf file)
     www.cahps.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/mhi-rsf.pdf
     May 29, 2013 - Organizational Capacity: For CSHCN and Their Families THEME: Level 1 Level 2 Level 3 Level 4 #1.2 Communication … / Access Communication between the family and the primary care provider (PCP) occurs as a result … In addition to Level 1, standardized office communication methods are identified to the family by … -Facilitate communication among PCP, family and others. 3) Build bridges among families and health, … in the roles of providers and office staff aimed at improving: 1) Access to needed services, 2) Communication

310. Step 3: Talk With Your Doctor | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/questions/resources/diagnosis/step3.html
     November 01, 2020 - Glossary News Articles Research on Patient-Clinician Communication … But research has shown that good communication with your doctor can actually be good for your health. … Of course, good communication is a two-way street.

311. Issue Brief - Telediagnosis for Acute Care: Implications for the Quality and Safety of Diagnosis (pdf file)
     www.cahps.ahrq.gov/sites/default/files/wysiwyg/patient-safety/reports/issue-briefs/telediagnosis.pdf
     August 03, 2020 - the patient’s health problem through remote interactions and transmitted data, including the clear communication … Studies suggest that clinicians should draw on similar communication skills for telehealth visits to … Communication of Diagnoses • Communication may be enhanced if family members participate and facilitate … communication and understanding … • Communication is probably reduced if the diagnostic team (for example, the nurse, pharmacist, therapist

312. Practice Improvement | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/practiceimprovement/index.html
     August 01, 2022 - TeamSTEPPS Teamwork tools that improve communication and teamwork skills among healthcare professionals … Communication and Optimal Resolution (CANDOR) Toolkit Process for practitioners to use when unexpected

313. HHS Announces New Challenge Competition to Create Innovative Training Videos to Improve Patient Care | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/news/newsroom/press-releases/challenge-competition-teamstepps.html
     April 01, 2022 - resources and features a training program comprised of evidence-based tools and resources to promote communication … The TeamSTEPPS training program promotes effective teamwork, collaboration, and communication skills

314. Tool: CUS | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/teamstepps-program/curriculum/mutual/tools/cus.html
     May 01, 2023 - Updates Welcome Guides Curriculum Materials Introduction to Curriculum Module 1: Communication … In verbal communication, "CUS" and other signal phrases have a similar effect.

315. Chapter 6. Measure Maps and Profiles (continued, 12) | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/ncepcr/care/coordination/atlas/chapter6k.html
     June 01, 2014 - accountability or negotiate responsibility       Communicate           Interpersonal communication … accountability or negotiate responsibility       Communicate           Interpersonal communication … accountability or negotiate responsibility       Communicate ■         Interpersonal communication … Format/Data Source: A 16-item, cross-sectional survey covering 4 domains: (1) physician communication … accountability or negotiate responsibility       Communicate ■         Interpersonal communication

316. Module 3: Preparing for Implementation: Gap Analysis | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3/notes.html
     August 01, 2022 - The three subgroups include: Communication Team—which is further divided into the Disclosure Lead, … responsible for the disclosure communication process for the organization and Care for the Caregiver … What existing communication channels can be used to disseminate information? … The TeamSTEPPS 2.0 curriculum provides valuable resources and strategies to help teams improve communication … See TeamSTEPPS Module 3 (Communication) and Module 6 (Mutual Support) for more resources and tools to

317. Healthlittoolkit2-Tool2A (doc file)
     www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/literacy-toolkit/healthlittoolkit2-tool2a.docx
     January 15, 2016 - Improve Spoken Communication Doing Well Needs Improvement Not Doing Not Sure or N/A Tools to … Improve Spoken Communication Continued Doing Well Needs Improvement Not Doing Not Sure or N/A … Improve Written Communication Doing Well Needs Improvement Not Doing Not Sure or N/A Tools to … Improve Written Communication Continued Doing Well Needs Improvement Not Doing Not Sure or N/A

318. CHIPRA 241: Section 1, Table 1 (pdf file)
     www.cahps.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-241-bmi-communication-section-1-table-1.pdf
     February 24, 2020 - CHIPRA 241: Section 1, Table 1 Table 1: Codes to Identify Outpatient Care Visits Description CPT HCPCS ICD-9-CM Diagnosis Office or other outpatient services 99201-99205, 99211-99215, 99241-99245 Preventive medicine 99381-99385, 99391-99395, 99401-99404, 99411-99412, 99420, 99429 G0438, G0439 Ge…

319. 2022 Updated Results for the AHRQ Surveys on Patient Safety CultureTM (SOPS®) Diagnostic Safety Supplemental Items for Medical Offices (pdf file)
     www.cahps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/DxSftyRpt-Updated-2022.pdf
     January 01, 2022 - However, three items within the composite measure Provider and Staff Communication Around Diagnosis … Provider and Staff Communication Around Diagnosis Providers in this office encourage staff to share … Provider and Staff Communication Around Diagnosis 60% 75% 67% 71% 77% 59% 3. … Provider and Staff Communication Around Diagnosis % Agree/Strongly Agree Providers in this office encourage … Provider and Staff Communication Around Diagnosis 74% 63% 69% 3.

320. TeamSTEPPS Updates | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/teamstepps-program/updated/index.html
     February 01, 2024 - It is guided by emerging research related to teams, team performance, communication, and adult learning … The curriculum also considers additional communication and patient engagement methods, such as patient