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281. Chipra205-Materials Ii (pdf file)
     www.cahps.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/CHIPRA205-Materials_II.pdf
     August 27, 2014 - understand where they are being referred or the reason for referral, tracking of referrals leads to better communication … Performed: Parents' Evaluation of Developmental Status (PEDS), birth - 8 years (result = 1 )" Union of: "Communication … Vision Specialists" Union of: "Encounter, Recommended: Mental Health Specialist" Intersection of: "Communication … Stratification = None Data Criteria (QDM Variables) None Data criteria (QDM Data Elements) "Communication … the family that there was concern about child's development User Defined QDM Value Set (1.1.1.1)" "Communication

282. Section 4: Ways To Approach the Quality Improvement Process (Page 1 of 2) | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/cahps/quality-improvement/improvement-guide/4-approach-qi-process/index.html
     January 01, 2020 - The communication process with the health plan might then be the target of a separate change. 4.B.1 … Interpersonal communication works best when the people communicating the message are respected opinion … Communicate Internally One important step that is often neglected is the communication of successes … The organization's leaders can also: Use media and interpersonal communication to promote the work … A related practice is the communication of changes beyond the walls of the organization to members or

283. About the Toolkit Development | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/about.html
     July 01, 2023 - A review by the Joint Commission found that between 2004 and 2014, poor communication was a root cause … In addition to communication failures, patients on labor and delivery (L&D) units are at risk of medication

284. Chapter 4, Emerging Trends in Care Coordination Measurement | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/ncepcr/care/coordination/atlas/chapter4.html
     June 01, 2014 - As highlighted by the gaps in Figure 4, no measures evaluated communication among members of a health … Interpersonal Communication or Information Transfer. … No measures mapped to the Interpersonal Communication sub-domain. … No measures assessed communication within teams of health care professionals. … Multi-professional patterns and methods of communication during patient handoffs.

285. Racial and Ethnic Minorities | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/topics/racial-ethnic-minorities.html
     March 23, 2023 - may be attributable to such healthcare-related risk factors as provider biases, poor provider-patient communication … found that Asian Americans, including Asian ethnic-groups, reported lower rates of patient-provider communication … Cancer/health communication and breast/cervical cancer screening among Asian Americans and five Asian

286. Step 2: Form an Advisory Group | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/Form-an-Advisory-Group.html
     December 01, 2019 - They can also offer guidance on design, implementation, and communication issues. Feedback. … To ensure continuity and clear communication, create some overlap between your project team and the advisory … Who will be responsible for arranging meetings and maintaining communication with the advisory group?

287. Strategy 2: Communicating for Improve Quality (Tool 5) (doc file)
     www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_5_Comm_Comp_508.docx
     February 10, 2011 - Strategy 2: Communicating for Improve Quality (Tool 5) Overview of Communication Competencies Effective … communication between clinicians, patients, and families can lead to better health care outcomes and … Invite the patient and family to use the white board as a communication tool.

288. Strategies for Improving Patient Experience with Ambulatory Care: Cultivating Cultural Competence (pdf file)
     www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/cahps-strategy-6k.pdf
     August 01, 2017 -  Better communication and overall experience. … Physician language ability and cultural competence: an exploratory study of communication with Spanish-speaking … Improving Communication— Improving Care. … How health care organizations can ensure effective, patient- centered communication with people from … Cancer communication patterns and the influence of patient characteristics: disparities in information-giving

289. Chapter 6. Measure Maps and Profiles (continued, 15) | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/ncepcr/care/coordination/atlas/chapter6n.html
     June 01, 2014 - accountability or negotiate responsibility       Communicate           Interpersonal communication … Measure published in 1998. 1 Perspective: Patient/Family Measure Item Mapping: Interpersonal communication … accountability or negotiate responsibility   □   Communicate           Interpersonal communication … accountability or negotiate responsibility       Communicate   □       Interpersonal communication … accountability or negotiate responsibility   □   Communicate   □       Interpersonal communication

290. Leveraging Cultural Change to Reduce Urinary Catheter Use | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/hai/cauti-tools/archived-webinars/leveraging-cultural-change-slides.html
     December 01, 2017 - Slide 11 FIndings Fostering change – overcoming barrier Communication- standardized processes … These boxes are labeled: (1) communication patterns and language, (2) feedback, reward, and corrective … promoting patient safety Organizational learning-continuous improvement Teamwork within unit Communication … openness Feedback and communication about error Nonpunitive response to error Staffing Hospital … 19 Using Results to Leverage Change Example- Hospital x Greatest opportunities: Feedback & Communication

291. Section 1: About the CAHPS Ambulatory Care Improvement Guide | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/cahps/quality-improvement/improvement-guide/1-about/index.html
     February 01, 2020 - organized by survey   Health Plan Survey Clinician & Group Survey Access to care C C Communication … between patients and providers C C Communication about costs of care S S Coordination of … Getting need care Getting care quickly Getting timely appointments, care, and information Communication … for improving the patient’s and consumer's experience of care organized by topic area (e.g., access, communication

292. Outpatient Medication Errors Prevalent Among Pediatric Leukemia, Lymphoma Patients | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/news/newsletters/e-newsletter/848.html
     January 01, 2023 - They found that failures in communication about changes in medication doses were common, and one in four … Researchers concluded that improvements addressing communication with and among caregivers should be … health services for patients with limited English proficiency; how an innovative artificial intelligence communication … Articles featured this week include: Improving communication from hospital to skilled nursing facility

293. Event Investigation and Analysis Guide: Appendix A | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide4/apa.html
     August 01, 2022 - There was a breakdown in communication, and she wasn't told when a different concentration had been ordered … If the person stopped after the 3rd why, one might conclude that the root cause was a breakdown in communication

294. TeamSTEPPS Webinars | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/teamstepps/webinars/index.html
     September 01, 2019 - The course focuses on enhancing communication and teamwork skills among office-based professionals to … TeamSTEPPS framework and fundamentals of TeamSTEPPS concepts and tools to facilitate better teamwork, communication … 200-, and 300-level skills will help organizations focus on moving their culture to one with improved communication … Using simulation to observe teamwork and communication to make iterative changes to the process was a … TeamSTEPPS key principles of team structure, leadership, situation monitoring, mutual support, and communication

295. Improving Patient Experience | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/cahps/quality-improvement/index.html
     October 01, 2023 - A Breakthrough Approach to Improving CAHPS Communication (Presentation)  ( 20:15 ). … Wendy Leebov, Ed.D, CEO of Leebov Golde & Associates, presents a Heart-Head-Heart Communication model … that can enhance patient experience and improve communication scores on patient experience surveys.

296. Gap Analysis Facilitator's Guide | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3.html
     August 01, 2022 - Education & Training Resources Gap Analysis Facilitator's Guide AHRQ Communication … Optimal Resolution Toolkit Purpose: To evaluate the extent to which current processes align with the Communication … should be comprised of individuals from the same key stakeholder group, to facilitate open and honest communication … relationship of the staff member(s) and supervisor, and determine whether it will allow for open and honest communication

297. TeamSTEPPS® Rapid Response Systems Guide | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/teamstepps/rrs/index.html
     March 01, 2019 - developed TeamSTEPPS ® , a teamwork system which offers a powerful solution to improving collaboration and communication … Patient safety experts agree that communication and other teamwork skills are essential for the provision

298. TeamSTEPPS 2.0 | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/teamstepps/instructor/index.html
     August 01, 2022 - developed TeamSTEPPS ® , a teamwork system that offers a powerful solution to improving collaboration and communication … Patient safety experts agree that communication and other teamwork skills are essential to the delivery

299. How To Use the Toolkit for Improving Perinatal Safety | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/how-to-use.html
     July 01, 2023 - Toolkit for Improving Perinatal Safety The Toolkit consists of three pillars— Teamwork and Communication … Users unfamiliar with CUSP might want to start with the module Teamwork and Communication for Perinatal

300. Applying a Novel Organization Change Scale in a Multisite Patient Safety Initiative | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/patient-safety/reports/liability/brock.html
     August 01, 2017 - The AHRQ-funded, 3-year demonstration project “Communication to Prevent and Respond to Medical Injury … Methods The Intervention The “Communication to Prevent and Respond to Medical Injury: A Washington … The first component aimed to reduce medical errors by improving team communication through adoption of … TeamSTEPPS is a validated training program to reduce errors and improve health outcomes through improved communication … Communication for Buy-In: Clinicians understand the organizational vision.