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261. Section 2: Explanation of Key Concepts and Tools | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/teamstepps-program/curriculum/situation/tools/index.html
     June 01, 2023 - Updates Welcome Guides Curriculum Materials Introduction to Curriculum Module 1: Communication … Situation awareness can prevent ambiguity, confusion, and inefficient communication. … Leading to more effective communication to ensure that team members have the necessary information to … However, without sharing and communication, diverse perspectives may impede the team’s creation of shared … This communication can ensure everyone agrees and has a comprehensive view of the situation.

262. 4 Tk1 T4-Urinalysis And Utis Improving Care Final 0 (doc file)
     www.cahps.ahrq.gov/sites/default/files/wysiwyg/nhguide/4_TK1_T4-Urinalysis_and_UTIs_Improving_Care_Final_0.docx
     October 01, 2016 - Review the SBAR communication approach (Situation, Background, Assessment Input, Request) and discuss … Lesson Plan #3: The Situation, Background, Assessment Input, Request (SBAR) Communication Approach Introduction … SBAR is a standardized communication technique that is becoming a best practice for handoffs, transferring … Why SBAR Works It is a focused communication process that emphasizes the most important points that the … It is effective at bridging differences in communication styles.

263. Surveys on Patient Safety Culture (SOPS) Ambulatory Surgery Center Survey: 2021 User Database Report Part I (pdf file)
     www.cahps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/Part-I-SOPS-ASC-DatabaseReport.pdf
     December 01, 2021 - Item Results on Communication in the Surgery/Procedure Room – 2021 SOPS ASC Database .............. … Item Results Average Percent Positive Response on Communication in the Surgery/Procedure Room - 2021 … Communication About Patient Information 90% 6.75% 55% 81% 87% 91% 94% 96% 100% 4. … Communication Openness 89% 7.84% 64% 78% 86% 91% 95% 98% 100% 5. … Positive Response Communication in the Surgery/Procedure Room Average % Positive s.d.

264. Patient Education and Engagement | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/health-literacy/patient-education/index.html
     January 01, 2024 - contains resources for healthcare professionals  and  for patients to improve written and spoken communication … contains two strategies: Be the Expert on You and 60 Seconds to Improve Diagnostic Safety enhance communication … Here are tools that you can share with patients to improve communication.

265. Path to Improvement | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/health-literacy/improve/precautions/guide/path.html
     September 01, 2020 - Written Communication Patient Self-Management & Empowerment Supportive Systems for Patients … Emphasize to residents that they are learning communication skills that will be valuable regardless of … Incorporate communication strategies taught during your training sessions into the resident-evaluation … For example, hang posters, such as Key Communication Strategies ( Tool 4 ), and keep a copy of the Everyday … Words for Public Health Communication ( Tool 11 ) in the front and back of the practice. 1 Langley

266. AHRQ's Quality & Patient Safety Programs by Setting: Hospital Labor and Delivery Units | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/patient-safety/settings/labor-delivery/index.html
     July 01, 2023 - labor and delivery (L&D) units and decrease maternal and neonatal adverse events resulting from poor communication … The Safety Program for Perinatal Care is organized around three program pillars: Teamwork and Communication

267. Multiple Settings | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/patient-safety/settings/multiple/index.html
     August 01, 2023 - originally developed by AHRQ and designed to measure patients' experiences of their care, including communication … TeamSTEPPS) is a customizable program to improve patient safety by training clinicians in teamwork and communication … The TeamSTEPPS 3.0 curriculum is composed of Introduction , four Modules ( Communication , Team Leadership

268. Culturally and Linguistically Appropriate Services | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/sdoh/clas/index.html
     July 01, 2023 - The following videos show interpreters using TeamSTEPPS communication strategies. … Services (CLAS) in Maternal Health Care National CLAS Standards The Guide to Providing Effective Communication … Services Administration, and updated by the Centers for Disease Prevention and Control CDC, Effective Communication

269. DSF Measures 2-3 Attachment 11.1 (pdf file)
     www.cahps.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/CHIPRA204-Materials_XIA.pdf
     February 29, 2016 - V40.1 Problems with communication (including speech) 8. … Z86.59 Problems with communication (including speech) 8.

270. DSF Measures 2-3 Attachment 11.1 (pdf file)
     www.cahps.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/CHIPRA205-Materials_XIA.pdf
     February 29, 2016 - V40.1 Problems with communication (including speech) 8. … Z86.59 Problems with communication (including speech) 8.

271. Advancing Diagnostic Safety: An AHRQ Leadership Conversation | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/news/blog/ahrqviews/diagnostic-safety-conversation.html
     October 01, 2021 - DM:   Jeff, you’ve taught me that a key part of both causing and preventing diagnostic errors is communication … JB:   The need for effective communication is present throughout the diagnostic process.  … Good communication leads to better outcomes and breakdowns in communication between patients and healthcare … right information, about the right patient, gets to the right team members, at the right time, reducing communication

272. THE MEDICAL HOME INDEX: (doc file)
     www.cahps.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/mhi-rsf.docx
     March 25, 2009 - practice "advisory group" promotes family-centered strategies, practices and policies (e.g. enhanced communication … / Access1 Communication between the family and the primary care provider (PCP) occurs as a result … In addition to Level 1, standardized office communication methods are identified to the family by the … address chronic condition care; the PCP determines appropriate visit intervals; follow-up includes communication … -Facilitate communication among PCP, family and others. 3) Build bridges among families and health, education

273. Office of Communications (OC) | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/cpi/centers/ockt/index.html
     January 01, 2021 - The OC promotes the communication of information to both internal and external customers.

274. AHRQ Safety Program for Telemedicine | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/hai/telemedicine/index.html
     December 01, 2023 - Comprehensive Unit-based Safety Program aimed at developing a culture of patient safety and improving communication … Improving teamwork and communication.

275. CUSP Videos | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/hai/cusp/videos/index.html
     September 01, 2019 - Improve Teamwork and Communication Briefing in Action Daily Goals Using the Daily Goals Checklist Understand … Variability Patient and Family Engagement Characteristics of an Engaged Advisor Effective Patient and Family Communication

276. Chapter 6. Measure Maps and Profiles (continued, 5) | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/ncepcr/care/coordination/atlas/chapter6d.html
     June 01, 2014 - accountability or negotiate responsibility       Communicate           Interpersonal communication … : Mailed, self-administered, 17-item survey addressing 5 measures: (1) multidisciplinary clinician communication … Perspective: Health Care Professional(s) Measure Item Mapping: Communicate: Interpersonal communication … accountability or negotiate responsibility       Communicate           Interpersonal communication … accountability or negotiate responsibility □     Communicate □         Interpersonal communication

277. Figure 4. Frequency of Communicate Domains and Sub-Domains Measured by EHR-Based Measures (Text Description) | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/ncepcr/care/coordination/atlas/chapter4fig4txt.html
     June 01, 2014 - This bar chart lists 3 “communicate domains” vertically—Communicate, Interpersonal Communication … The Interpersonal Communication domain shows a frequency of 0.

278. Research on Improving Patient Experience | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/cahps/quality-improvement/research/index.html
     March 01, 2024 - For relational measures of patient experience (e.g., patient-provider communication and office staff … Research Team: Yale Shadow coaching to improve patient experience and provider communication with … Key Findings: Shadow coaching improved providers’ overall performance and communication with patients … The How Matters: How Primary Care Provider Communication with Team Relates to Patients’ Disease Management … More open communication among nurses (e.g., about possible problems with care) and unit-level teamwork

279. Children’s Hospital Uses AHRQ’s Pediatric QI Toolkit To Bring Physicians Together To Reduce CLABSIs (pdf file)
     www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/pdi/standalone_pdi_casestudy.pdf
     December 01, 2015 - results helped to identify several opportunities to improve as an organization, such as enhancing communication … learned that physicians were more likely to order PICC lines than permanent lines in part because of communication … This approach greatly improved communication across divisions. … She also regards improved communication with the pediatric surgery division as a positive outcome of

280. Case Scenarios: Handling Challenging Communications | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide5/scenarios.html
     August 01, 2022 - Resources Case Scenarios: Handling Challenging Communications AHRQ Communication … Disclosure Lead(s) can use the descriptions of how they would respond to a challenging interpersonal communication … Below are four different challenging interpersonal communication situations. … analysis suggests that the cause of the air embolism was multi-factorial, but identifies a breakdown in communication