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www.cahps.ahrq.gov/teamstepps/instructor/fundamentals/module4/igleadership.html
March 01, 2019 - and the Agency for Healthcare Research and Quality (AHRQ) to improve institutional collaboration and communication … Safety Program Debriefs Toolkit
Comprehensive Unit-Based Safety Program (CUSP) "Implement Teamwork and Communication … Communication, which facilitates teamwork by enabling team members to effectively relay relevant information … Set a positive tone for open communication.
Encouraged feedback.
Facilitated lessons learned.
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www.cahps.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/mhi-rsf.html
May 01, 2013 - Organizational Capacity: For CSHCN and Their Families THEME Level 1 Level 2 Level 3 Level 4 1 #1.2 Communication … / Access Communication between the family and the primary care provider ( PCP) occurs as a result … In addition to Level 1, standardized office communication methods are identified to the family by the … occur in response to specific diagnostic and therapeutic needs; families are the main initiators of communication … -Facilitate communication among PCP , family and others. 3) Build bridges among families and health,
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www.cahps.ahrq.gov/research/findings/studies/index.html?page=480
January 01, 2024 - (1537)
Chronic Conditions
(700)
Clinical Decision Support (CDS)
(199)
Clinician-Patient Communication … However, three key aspects of communication--nonverbal communication, greeting patients, and tracking … Evaluating the content of the communication items in the CAHPS clinician and group survey and supplemental … Keywords: Communication, Consumer Assessment of Healthcare Providers and Systems (CAHPS), Quality of … Care, Clinician-Patient Communication, Provider Performance
Shoemaker SJ , Staub-DeLong L ,
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www.cahps.ahrq.gov/ncepcr/care/coordination/atlas/chapter6f.html
June 01, 2014 - accountability or negotiate responsibility
□
Communicate
■
Interpersonal communication … accountability or negotiate responsibility
□
Communicate
■
Interpersonal communication … C6Q08
Communicate:
Across health care teams or settings: C5Q05, C5Q06, C5Q10
Interpersonal communication … accountability or negotiate responsibility
□
Communicate
Interpersonal communication … accountability or negotiate responsibility
□
Communicate
■
Interpersonal communication
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www.cahps.ahrq.gov/ncepcr/care/coordination/atlas/chapter6r.html
June 01, 2014 - accountability or negotiate responsibility
Communicate
Interpersonal communication … accountability or negotiate responsibility
Communicate
□
Interpersonal communication … - Medical Home, which consists of 4 subdomains: (1) referrals; (2) care coordination; (3) provider communication … accountability or negotiate responsibility
Communicate
Interpersonal communication … . 1
Perspective: System Representative(s)
Measure Item Mapping:
Communicate:
Interpersonal communication
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www.cahps.ahrq.gov/patient-safety/settings/ambulatory/index.html
July 01, 2022 - Survey was developed by AHRQ and designed to measure patients’ experiences of their care, including communication … It includes tools to improve spoken and written communication, tools to improve self-management and empowerment … program plus specialized tools to reduce risks to patient safety by training clinicians in teamwork and communication
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www.cahps.ahrq.gov/downloads/pub/advances/vol1/Schillinger.pdf
January 01, 2004 - Effective communication regarding medications has been shown to promote
medication adherence in the … Reducing medication-related communication errors will likely involve
rigorous reviews of medication … , particularly for those patients with
communication barriers. … Closing the
loop: physician communication with diabetic patients
who have low health literacy. … Communication
regarding medications in a public hospital
anticoagulation clinic [in press].
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/CHIPRA204-Materials_XIA.pdf
February 29, 2016 - V40.1 Problems with communication (including speech)
8. … Z86.59 Problems with communication (including speech)
8.
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/CHIPRA205-Materials_XIA.pdf
February 29, 2016 - V40.1 Problems with communication (including speech)
8. … Z86.59 Problems with communication (including speech)
8.
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www.cahps.ahrq.gov/news/newsroom/case-studies/201536.html
January 01, 2016 - Gains were shown in teamwork, leadership, situational monitoring, mutual support, and communication. … AHRQ and the Department of Defense, is an evidence-based patient safety training program to improve communication … The goal was to empower the rapid response team with a common patient safety language and to enhance communication
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www.cahps.ahrq.gov/hai/cusp/modules/download/index.html
December 01, 2012 - Understand the Science of Safety
Identify Defects Through Sensemaking
Implement Teamwork and Communication … Implement Teamwork & Communication
97 MB
1 min. … Implement Teamwork & Communication (3 video clips)
71 MB
30 sec.
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/nhguide/5_TK2_P1T3-Checklist_for_Discussion_with_Local_Hospitals_Providers_ERs_Phase_1.pdf
May 01, 2014 - this hospital,
this information will be of use to nursing home clinicians. q Yes q No
Communication … / Maintain open lines of communication for feedback
Feedback and quality improvement. q Ongoing
AHRQ
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www.cahps.ahrq.gov/health-literacy/improve/precautions/index.html
March 01, 2024 - Health literacy universal precautions call for—
Simplifying communication and confirming understanding … describes concrete actions in one of these 5 areas:
Start on the Path to Improvement
Improve Spoken Communication … Improve Written Communication
Improve Self-Management and Empowerment
Improve Supportive Systems
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www.cahps.ahrq.gov/cahps/surveys-guidance/hospital/about/adult_hp_survey.html
November 01, 2023 - The measures are as follows:
Communication with nurses (composite measure)
Communication with doctors … (composite measure)
Communication about medicines (composite measure)
Responsiveness of hospital
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www.cahps.ahrq.gov/patient-safety/reports/liability/corbett.html
August 01, 2017 - Some of these factors include a breakdown in health professionals’ communication, medication discrepancies … The three specific health system-level barriers identified were: (a) poor communication and coordination … More hospital staff to allow for better communication and care coordination during hospitalization was … In regard to health system-level barriers, stakeholders reported that poor communication, limited staff … Improved hospital systems (staffing and EHRs), patient education, and provider communication and preparation
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www.cahps.ahrq.gov/teamstepps-program/resources/modules/index.html
February 01, 2024 - Tools
Browse the tools used in the TeamSTEPPS training modules:
Module 1: Explanation of Communication … Concepts and Tools
SBAR
Closed-Loop Communication
Call-Out
Check-Back (or Repeat-Back)
Teach-Back
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medical-office-diagnostic-safety-database-report-2024.pdf
January 01, 2024 - However, three items within the
composite measure Provider and Staff Communication Around Diagnosis … Provider and Staff Communication Around
Diagnosis
Average % Positive Response
Providers in this office … Provider and Staff Communication Around Diagnosis 71% 76% 72% 67%
3. … Provider and Staff Communication Around Diagnosis 59% 76% 64% 80% 85% 72%
3. … Provider and Staff Communication Around Diagnosis 73% 71% 71%
3.
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www.cahps.ahrq.gov/cahps/surveys-guidance/hp/about/child-survey-measures.html
June 01, 2017 - more information: Patient Experience Measures from the CAHPS Child Hospital Survey (PDF, 315 KB)
Communication … parent in a way that was easy to understand
Q16 Nurses treated parent with courtesy and respect
Communication … parent in a way that was easy to understand
Q19 Doctors treated parent with courtesy and respect
Communication
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www.cahps.ahrq.gov/research/findings/studies/index.html
January 01, 2024 - (1542)
Chronic Conditions
(700)
Clinical Decision Support (CDS)
(199)
Clinician-Patient Communication … A study was conducted to examine African American patient-provider communication about glaucoma-related … African American patient-provider communication about glaucoma vision quality-of-life. … Keywords: Eye Disease and Health, Racial and Ethnic Minorities, Clinician-Patient Communication, Communication … Keywords: Racial and Ethnic Minorities, Eye Disease and Health, Clinician-Patient Communication, Communication
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www.cahps.ahrq.gov/cpi/centers/ockt/index.html
January 01, 2021 - The OC promotes the communication of information to both internal and external customers.