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21. Introduction to Communication and Optimal Resolution (CANDOR): Video | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/patient-safety/settings/hospital/candor/videos/introduction.html
    August 01, 2022 - Resources by Setting Hospital Hospital Resources CANDOR Introduction to Communication … Safety News and Events Education & Training Resources Introduction to Communication … and Optimal Resolution (CANDOR): Video AHRQ Communication and Optimal Resolution Toolkit Communication … reviewed August 2022 Page originally created April 2016 Internet Citation: Introduction to Communication

22. Communication | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/teamstepps/officebasedcare/1_communication_good/index.html
    February 01, 2017 - TeamSTEPPS® Curriculum Materials TeamSTEPPS® for Office-Based Care Version Communication … Master Trainer Course Research/Evidence Base TeamSTEPPS® Webinars Communication … last reviewed February 2017 Page originally created October 2015 Internet Citation: Communication

23. Communication and Optimal Resolution (CANDOR) Toolkit | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/patient-safety/settings/hospital/candor/modules.html
    August 01, 2022 - Patient Safety News and Events Education & Training Resources Communication … and Optimal Resolution (CANDOR) Toolkit What is the Communication and Optimal Resolution … The Communication and Optimal Resolution (CANDOR) process is a process that health care institutions … the CANDOR process in their institutions include how to: Engage patients and families in disclosure communication … Page last reviewed August 2022 Page originally created May 2016 Internet Citation: Communication

24. TCD Screening and Communication Processes – Flow Diagrams (pdf file)
    www.cahps.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/tcd-screening-flow-diagram.pdf
    February 04, 2021 - TCD Screening and Communication Processes – Flow Diagrams TCD Screening and Communication Processes

25. Tool: I-PASS | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/teamstepps-program/curriculum/communication/tools/ipass.html
    July 01, 2023 - Home TeamSTEPPS Program Curriculum Materials Module 1: Communication … Updates Welcome Guides Curriculum Materials Introduction to Curriculum Module 1: Communication … Tools Section 2: Explanation of Key Concepts and Tools Tool: SBAR Tool: Closed-Loop Communication … https://www.ahrq.gov/teamstepps-program/curriculum/communication/tools/ipass.html  

26. Tool: Check-Back (or Repeat-Back) | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/teamstepps-program/curriculum/communication/tools/checkback.html
    July 01, 2023 - Home TeamSTEPPS Program Curriculum Materials Module 1: Communication … Updates Welcome Guides Curriculum Materials Introduction to Curriculum Module 1: Communication … Tools Section 2: Explanation of Key Concepts and Tools Tool: SBAR Tool: Closed-Loop Communication … What communication errors were avoided? … https://www.ahrq.gov/teamstepps-program/curriculum/communication/tools/checkback.html  

27. Communication and Optimal Resolution (CANDOR) | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/patient-safety/settings/hospital/candor/index.html
    August 01, 2022 - Patient Safety News and Events Education & Training Resources Communication … This AHRQ toolkit, based on the CANDOR process, is intended to assist hospitals in implementing communication … Tool: Grand Rounds Facilitator Notes ( PowerPoint , 7.5 MB; PDF , 4 MB) Video: Introduction to Communication … : Response and Disclosure Response and Disclosure Facilitator Notes ( PowerPoint , 2 MB) Tool: Communication … Page last reviewed August 2022 Page originally created April 2016 Internet Citation: Communication

28. Tool: Call-Out | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/teamstepps-program/curriculum/communication/tools/callout.html
    May 01, 2023 - Home TeamSTEPPS Program Curriculum Materials Module 1: Communication … Updates Welcome Guides Curriculum Materials Introduction to Curriculum Module 1: Communication … Tools Section 2: Explanation of Key Concepts and Tools Tool: SBAR Tool: Closed-Loop Communication … https://www.ahrq.gov/teamstepps-program/curriculum/communication/tools/callout.html  

29. Tool: SBAR | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/teamstepps-program/curriculum/communication/tools/sbar.html
    November 01, 2019 - Home TeamSTEPPS Program Curriculum Materials Module 1: Communication … following: SBAR is one of the most widely used TeamSTEPPS tools for many reasons: Structured communication … tools such as SBAR can enhance communication between members of the healthcare team. … After watching the video, consider: How did the SBAR technique improve communication between the nurse … https://www.ahrq.gov/teamstepps-program/curriculum/communication/tools/sbar.html  

30. Written Communication | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/health-literacy/improve/precautions/guide/written.html
    September 01, 2020 - Home Health Literacy Health Literacy Improvement Tools Written Communication … Guide to Implementing the Health Literacy Universal Precautions Toolkit Written Communication … Written Communication Patient Self-Management & Empowerment Supportive Systems for Patients … Tips for Preparing your Practice Consider working on parallel strategies to improve spoken communication … reviewed September 2020 Page originally created January 2015 Internet Citation: Written Communication

31. Teamwork and Communication for Perinatal Safety | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork.html
    July 01, 2023 - and Delivery Units Perinatal Safety Toolkit Toolkit Pillars Teamwork and Communication … Safety News and Events Education & Training Resources Teamwork and Communication … Version ) Facilitator Guide ( Word , 2.5 MB; PDF , 1.6 MB; Text Version ) Implement Teamwork & Communication … reviewed July 2023 Page originally created March 2017 Internet Citation: Teamwork and Communication

32. Implement Teamwork and Communication for Perinatal Safety (pdf file)
    www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/implement/implement-facilitator-guide.pdf
    May 01, 2017 - to communication, and apply the effective teamwork and communication tools from the Comprehensive … Identify barriers to communication, • Describe the connection between communication and medical errors … Effective communication is clear. … Effective communication is brief and concise. Effective communication is timely. … Program for Perinatal Care & Communication 16 SAY: A check-back is a closed-loop communication

33. The SHARE Approach—Overcoming Communication Barriers With Your Patients: A Reference Guide for Health Care Providers | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-3.html
    September 01, 2020 - Communication barriers get in the way of good health care This guide offers tips for overcoming communication … The method of providing effective communication can vary. … Check off the strategies you will try. ___ Assess and record your patients' communication needs. … . ___ Train staff to better serve patients who have communication barriers.   … to communication.

34. Implement Teamwork and Communication for Perinatal Safety | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/implement-slides.html
    July 01, 2023 - Identify barriers to communication. … Describe the connection between communication and medical errors. … Graphic description of the basic components and process of communication. … Slide 4: Four Key Components of Effective Communication 2 Images: Effective communication is complete … Frequently uses the SBAR tool (a framework for effective communication).

35. SHARE Approach Workshop Curriculum | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/health-literacy/professional-training/shared-decision/workshop/mod3-guide.html
    September 01, 2020 - Module 3 Communication       Slide 3. Module 3—Purpose        Slide 4. … Communication Barriers and Solutions Communication Barriers and Solutions (20 minutes)        Slide … barriers, and describe how decision aids can enhance communication. … Say: Our second communication topic area is health literacy. … Helping Patients Decide: Ten Steps to Better Risk Communication.

36. Health Plan and Sickle Cell Clinic Communication Process and Meeting Planning (2c.6) (pdf file)
    www.cahps.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/communication-documents.pdf
    February 04, 2021 - Health Plan and Sickle Cell Clinic Communication Process and Meeting Planning (2c.6) Health Plan and … Sickle Cell Clinic Communication Process and Meeting Planning (2c.6) This diagram illustrates the process … Health Plan and Specialty Clinic Communication Process Regarding Patients with Sickle Cell Disease

37. Executive Summary | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/health-literacy/professional-training/lepguide/exec-summary.html
    September 01, 2020 - Train staff on team communication, use of interpreter services, cultural competency, and advocacy by … Improve team communication by using structured tools (e.g., check-backs), in conjunction with the care … Use TeamSTEPPS structured communication skills to identify and raise patient communication issues with … Improving Team Communication To Foster Safety for LEP Patients: TeamSTEPPS® LEP Module It may take … For example, LEP patients are more likely to experience medical errors due to communication problems

38. Strategy 6H: Tools To Help Patients Communicate Their Needs | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6htools.html
    April 01, 2023 - The Problem Communication is a two-way street. … While the communication skills of physicians and other providers certainly play a large role in shaping … This intervention is simple, requires few resources, and is effective at generating communication and … Effective physician-patient communication and health outcomes: A review. … https://www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication

39. Chapter 6. Measure Maps and Profiles (continued, 24) | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/ncepcr/care/coordination/atlas/chapter6w.html
    June 01, 2014 - Singer, personal communication, September 23, 2013). … Singer, personal communication, April 11, 2013). … Survey items are grouped together into six validated sub-scales: (1) access and communication, (2) patient … Chen, personal communication, May 13, 2013). 1 Date: Measure released in 2012. 1 Perspective: Patient … Chen, personal communication, May 13, 2013). Source: Chen AY, Schrager SM, Mangione-Smith R.

40. Using Simulation in TeamSTEPPS Training: Classroom Slides | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/teamstepps/simulation/simulationslides/simslides.html
    June 01, 2019 - and the Agency for Healthcare Research and Quality (AHRQ) to improve institutional collaboration and communication … team members to speak freely and ask questions Situation Monitoring Includes patient/family in communication … Return to Top   Frequency Count Communication Positive Instances Check-back 8 Call-outs … Return to Top   Rater Scoring Guide Team Behaviors Hit Variation in Quality Miss Communication … SBAR – uses structured communication (situation, background, assessment, recommendation) all components