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  1. www.cahps.ahrq.gov/patient-safety/reports/liability/index.html
    August 01, 2017 - Acknowledgments Prologue Silence A Commentary Reforming the Medical Liability System in Massachusetts: Communication … four goals: (1) putting patient safety first by reducing preventable injuries, (2) fostering better communication … the volume includes two commentaries and nine papers, organized into two primary themes: improving communication … Preface Acknowledgments Prologue Kenneth Sands, Alan Woodward, and Melinda Van Niel Improving Communication … Commentary: Silence Carole Hemmelgarn Reforming the Medical Liability System in Massachusetts: Communication
  2. www.cahps.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/learn-about-cusp-fac-guide.html
    July 01, 2023 - Implement Teamwork and Communication. Engage Patients and Families. … Patient safety pioneers recognized early that communication and culture were key to creating safer, error-free … This is especially problematic given that transparency and open communication are necessary for true … Step 7: Develop a plan for sustained improvement, and Step 8: Develop a communication plan. … Improved communication among care team members. Shared mental models.
  3. www.cahps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/part-i-asc_database_report-rev091721.pdf
    January 01, 2020 - Communication About Patient Information Communication Openness Management Support for Patient Safety … Communication Openness 87% 8.26% 44% 77% 83% 89% 93% 96% 100% 5. … Communication About Patient Information 1. … Communication Openness 1. … Item Results on Communication in the Surgery/Procedure Room – 2020 SOPS ASC Database Communication
  4. www.cahps.ahrq.gov/sites/default/files/wysiwyg/topics/public-notes-meeting-summary-110620.pdf
    March 11, 2021 - diagnostic safety and highlights the VA’s efforts to improve the timeliness of diagnostic testing communication … to patients, including a measurement system that provides feedback on the timeliness of communication … included topic-specific comments around diagnostic errors related to health information technology, communication
  5. www.cahps.ahrq.gov/hai/tools/surgery/modules/implementation/audit-briefing-slides.html
    December 01, 2017 - Improve teamwork and communication. … Primary perioperative team communication tool. INTRAOP Back of the form . … POSTOP Nurse-led handoff communication. Include procedure, medications, etc. … Post results on department communication board. … Primary perioperative team communication tool. INTRAOP Back of the form .
  6. www.cahps.ahrq.gov/sites/default/files/wysiwyg/nhguide/4_TK2_T4-Common_Suspected_Infections_Tools_to_Improve_Communication_and_Decision_Making.ppt
    May 01, 2014 - Common Suspected Infections: Communication and Decision Making for Four Infections Tool 4. … Tools To Improve Communication and Decision Making www.ahrq.gov/NH-ASPGuide ● May 2014 AHRQ … AHRQ 14-0011-6-EF Today we are introducing you to new tools to help improve communication and help … * Components of the Communication and Decision Making for Four Infections Evidence-based communication … will discuss each of the five components in more detail, beginning with the MCRF * Evidence-based Communication
  7. www.cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module1/ts2-0ltc_module1_impworksheet.pdf
    April 24, 2017 - Applying TeamSTEPPS Exercise Module 3: Communication … Is your teamwork issue related to communication? Yes No ☐☐ 2. … If yes, what is the communication issue? 3.
  8. www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/contents.pdf
    March 21, 2014 - Worksheet Module 2: Team Structure • Evidence Base • Teams and Teamwork Exercise Sheet Module 3: Communication … Sheet TAB C FUNDAMENTALS COURSE SLIDES Module 1: Introduction Module 2: Team Structure Module 3: Communication
  9. www.cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module5/ts2-0ltc_module5_ig_sitmon.pdf
    June 22, 2017 - • How did the lack of communication during the task affect your work on the task? … • Were other communication techniques used? If so, what were they? … • How did the lack of communication during the task affect your work on the task? … • Were other communication techniques used? If so, what were they? … • Ambiguity; • Confusion; and • Decreased communication.
  10. www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module5/igsitmonitor.pdf
    February 12, 2014 - • How did the lack of communication during the task affect your work on the task? … • Were other communication techniques used? If so, what were they? … • Communication, which facilitates teamwork by enabling team members to effectively relay relevant … • Leadership, which facilitates teamwork through leaders’ effective communication with their team … Situation monitoring is moderated by communication, which allows for the sharing of new and emerging
  11. www.cahps.ahrq.gov/prevention/curriculum/index.html
    January 01, 2021 - several curriculum tools that health care professionals can use to make care safer and improve their communication … TeamSTEPPS ® is an evidence-based teamwork system aimed at optimizing patient outcomes by improving communication
  12. www.cahps.ahrq.gov/research/findings/final-reports/index.html?page=7
    December 01, 2007 - (3) 2023 (2) 2003 (1) Grantee Report Topics Medication Safety (73) Communication … Grant Number: U18 HS 015904-02 Topic(s): Communication and Teamwork, Medication Safety Publication … Development and Implementation Publication Date: June 2007 Improving Patient Safety Through Provider Communication … Grant Number: U18 HS 015846 Topic(s): Communication and Teamwork Publication Date: June 2007 … Grant Number: R01 HS 011991 Topic(s): Communication and Teamwork Publication Date: September 2006
  13. www.cahps.ahrq.gov/teamstepps-program/index.html
    TeamSTEPPS is an evidence-based set of teamwork tools, aimed at optimizing patient outcomes by improving communication … Introduction to Curriculum Module 1: Communication Module 2: Team Leadership Module
  14. www.cahps.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-5.html
    September 01, 2020 - Learn more about risk communication and health numeracy Information on Presenting Probabilities Trevena … Numeracy skill and the communication, comprehension, and use of risk-benefit information. … Helping patients decide: ten steps to better risk communication. … Formats for improving risk communication in medical tradeoff decisions. … Numeracy skill and the communication, comprehension, and use of risk-benefit information.
  15. www.cahps.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/implementation-guides/implementation-guide1/impguide1step4.html
    March 01, 2019 - What communication mechanisms do the stakeholders prefer? … Methods of communication can include email updates, phone calls, Webinar presentations, postcards, and … The frequency of communication may fluctuate over time. … Some decisions regarding communication or transparency of the group may be determined by State laws, … Key Considerations: When you establish communication with other stakeholder groups and QI initiatives
  16. www.cahps.ahrq.gov/patient-safety/reports/engage/strategies.html
    April 01, 2018 - Improves visit efficiency and safety and promotes effective communication. … Warm Handoff Plus : Promotes collaborative communication, engaging the patient as part of the team. … Supports handoff within the practice to reduce communication drops during transitions.
  17. www.cahps.ahrq.gov/ncepcr/care/coordination/atlas/chapter6m.html
    June 01, 2014 - accountability or negotiate responsibility       Communicate           Interpersonal communication … accountability or negotiate responsibility       Communicate           Interpersonal communication … accountability or negotiate responsibility ■     Communicate ■         Interpersonal communication … Between health care professional(s) and patient/family: 8, 9, 15, 16, 20, 30, 31 Interpersonal communication … controlling for patient health status. 1 Two domains of patient-centered care measured in the PPOC—communication
  18. www.cahps.ahrq.gov/ncepcr/care/coordination/atlas/chapter6q.html
    June 01, 2014 - accountability or negotiate responsibility   □   Communicate   ■       Interpersonal communication … : To determine the impact of relational coordination on quality of care by measuring dimensions of communication … Format/Data Source: 7-item survey consisting of 4 communication dimensions (frequent, timely, accurate … Frequency of communication, shared goals, shared knowledge, and mutual respect were significantly associated … Communicate: Between health care professional(s) and patient/family: D15a, F1 Interpersonal communication
  19. www.cahps.ahrq.gov/sops/surveys/medical-office/supplemental-items/diagnostic-safety.html
    March 01, 2024 - extent to which their organization's culture supports the diagnostic process, accurate diagnoses, and communication … Provider and Staff Communication Around Diagnosis (5 items).
  20. www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/educational-bundles/urine-culturing/antibiotic-stewardship/abx-stewardship-part2.pptx
    March 01, 2017 - Remember, effective communication should be complete, clear, brief, and timely. 11 Communication to … Enhance Antibiotic Stewardship10-12 Consider using TeamSTEPPS communication strategies to standardize … communication about antibiotic use S – Situation B – Background A – Assessment R – Recommendation … strategies to standardize communication about antibiotic use. … During your communication consider having a brochure ready to provide more information about the potential

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