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141. Guide to Implementing the Health Literacy Universal Precautions Toolkit | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/health-literacy/improve/precautions/guide/index.html
     September 01, 2020 - Universal Precautions Toolkit About This Guide General Toolkit Guidance Path to Improvement Spoken Communication … Written Communication Patient Self-Management & Empowerment Supportive Systems for Patients …     Tool 2: Create a Health Literacy Environment Improvement Plan     Tool 3: Raise Awareness Spoken Communication …     Tool 9: Address Language Differences     Tool 10: Consider Culture, Customs, and Beliefs Written Communication

142. TeamSTEPPS Fundamentals Course: Module 6. Mutual Support | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/teamstepps/instructor/fundamentals/module6/igmutualsupp.html
     March 01, 2019 - Mutual support is moderated by communication, which influences the delivery and ultimate effectiveness … Style of communication: Personal style can have a significant influence on support actions taken by … Close the loop on task communication—ensure the task was completed correctly. … Sharing the effective communication technique with others will promote continuous learning.   … In verbal communication, "CUS" and other signal phrases have a similar effect.

143. Reinforcing the Value and Roles of Nurses in Diagnostic Safety - Issue Brief (pdf file)
     www.cahps.ahrq.gov/sites/default/files/wysiwyg/patient-safety/reports/issue-briefs/nurse-role-dxsafety.pdf
     September 02, 2022 - Enhancing nurse, patient, and healthcare teamwork and communication, and 4. … to communication best practices. … gaps and achieve communication best practices. … Diagnostic error: safe and effective communication to prevent diagnostic errors. … Communication breakdowns and diagnostic errors: a radiology perspective.

144. Resource List - AHRQ Ambulatory Surgery Center Survey (pdf file)
     www.cahps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/asc-resource-list.pdf
     April 01, 2023 - Communication Openness 1. … Communication About Patient Information, #8, SBAR Technique for Communication: A Situational Briefing … Communication About Patient Information, #8, SBAR Technique for Communication: A Situational Briefing … Communication About Patient Information, #8, SBAR Technique for Communication: A Situational Briefing … Communication Openness 1.

145. Learn-Facilitator-Guide (doc file)
     www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/learn/learn-facilitator-guide.docx
     May 01, 2017 - Foster a culture of teamwork and communication 2. Implement perinatal safety bundles 3. … Patient safety pioneers recognized early that communication and culture were key to creating safer, error-free … This is especially problematic given that transparency and open communication are necessary for true … Slide 24 SAY: The CUSP Toolkit is compatible with TeamSTEPPS, and many of the templates and communication … CUSP will help unit teams achieve— Heightened engagement of staff and senior leaders, Improved communication

146. CAHPS Child Hospital Survey | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/cahps/surveys-guidance/hospital/about/child_hp_survey.html
     February 01, 2024 - The measures are listed below, organized by topic: Communication with Parent Communication between … you and your child’s nurses (composite measure) Communication between you and your child’s doctors … (composite measure) Communication about your child’s medicines (composite measure) Keeping you informed … measure) Keeping you informed about your child’s care in the Emergency Room (single-item measure) Communication

147. Module 1: Using the Comprehensive Long-Term Care Safety Modules: Applying Safety Principles: Facilitator Notes | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module1/mod1-facguide.html
     March 01, 2017 - Slide 11: Teamwork and Communication Say: In the Teamwork and Communication module, we will— … List barriers to effective teamwork and communication. … Explain solutions to the barriers using communication tools. … Train teams to use teamwork and communication tools. … The Teamwork and Communication module also contains useful, structured communication tools, including

148. Silence A Commentary | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/patient-safety/reports/liability/silence.html
     August 01, 2017 - the patient is in the medical setting. 4 Third, taking responsibility for the event is part of the communication … In recent years, there has been a growing movement among hospital systems toward implementing Communication … Some of the key elements of CRPs are reporting and responding to adverse events, continuous communication … Communication and Optimal Resolution (CANDOR) Toolkit . … Collaboration with regulators to support quality and accountability following medical errors: The Communication

149. TeamSTEPPS Rapid Response Systems Module | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/teamstepps/rrs/rrs_slides/rrsslides.html
     July 01, 2018 - and the Agency for Healthcare Research and Quality (AHRQ) to improve institutional collaboration and communication … the triangle and point through the Patient Care Team circle to the Skills blocks entitled Leadership, Communication … Text in box reads:) Communication Tools/Strategies: SBA RRS Activation (32 sec.) … (Points to second text box, which reads: ) Leadership, Situation Monitoring, Mutual Support, Communication … Communication Tools/Strategies Handoffs SBAR I PASS the BATON   Patient Disposition (1 min.

150. About This Guide | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/health-literacy/professional-training/lepguide/about.html
     September 01, 2020 - 2: Five Key Recommendations To Improve Patient Safety for LEP Patients Chapter 3: Improving Team Communication … The TeamSTEPPS LEP Module applies an evidence-based teamwork system to improve communication and reduce … final products include this guide and a TeamSTEPPS LEP Module focused specifically on improving team communication

151. TeamSTEPPS Patient Videos | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/teamstepps-program/resources/patient/index.html
     June 01, 2023 - TeamSTEPPS Patient Video: Tara (7:15) Tara, a patient, discusses the impact that verbal and nonverbal communication … how positive teamwork in a cardiac rehabilitation program helped restore his health, and how specific communication … tools such as SBAR (Situation, Background, Assessment, Recommendation) foster effective communication

152. Federal Interagency Workgroup on Improving Diagnostic Safety and Quality in Health Care November Meeting Summary (pdf file)
     www.cahps.ahrq.gov/sites/default/files/wysiwyg/topics/fed-IWG-dxsafety-Nov19mtg.pdf
     November 15, 2019 - researchers on implementing a national initiative that uses a metric for timeliness of test results communication … Communication initiatives since communication is a key component of many diagnostic issues; 2.

153. Table 3. Relation Between the Care Coordination Measurement Framework and Other Key Sources | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/ncepcr/care/coordination/atlas/chapter3tab3.html
     June 01, 2014 - Key Sources Coordination Activities Establish Accountability or Negotiate Responsibility NQF: Communication … NQF: Framework domain – Communication available to all team members, including patients and family. … Interpersonal Communication Coiera: All information exchanged in health care forms a “space”; the … communication space is the portion of all information interactions that involves direct interpersonal … NQF: Communication domain includes – availability of patient information, such as consultation reports

154. Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/tools/index.html?page=3
     September 01, 2012 - TeamSTEPPS is a customizable program to improve patient safety by training clinicians in teamwork and communication … The TeamSTEPPS 3.0 curriculum is composed of Introduction, four Modules (Communication, Team Leadership … for Engaging Patients To Improve Diagnostic Safety This toolkit is designed to promote enhanced communication … Perinatal Safety This toolkit helps hospital labor and delivery units improve patient safety, team communication … and their newborns with an aim of decreasing maternal and neonatal adverse events resulting from poor communication

155. Chapter 3. Care Coordination Measurement Framework | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/ncepcr/care/coordination/atlas/chapter3.html
     June 01, 2014 - For example, measures that assess communication may focus on communication between patients/family and … health care professionals, communication within teams of health care professionals, or communication … For example, communication between patients and physicians during office visits might be measured from … All three measures evaluate communication between patients and health care professionals but provide … two key modes of communication: Interpersonal communication.

156. New Challenge Competition Offers Prizes for Ideas on Advancing AHRQ’s CDS Connect | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/news/newsletters/e-newsletter/881.html
     September 01, 2023 - TeamSTEPPS® Tool for Diagnosis Reliably Assesses Teamwork and Communication . … TeamSTEPPS® Tool for Diagnosis Reliably Assesses Teamwork and Communication An AHRQ-funded study published … of 360 health professionals at nine healthcare systems, researchers assessed diagnostic teamwork and communication … in five critical teamwork domains: structure, communication, leadership support, situation monitoring … Their evaluation demonstrated the TAT is a reliable and valid instrument for assessing teamwork and communication

157. PS Grantee Report | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/research/findings/final-reports/index.html?page=2
     September 01, 2018 - (3) 2023 (2) 2003 (1) Grantee Report Topics Medication Safety (72) Communication … Grant Number: R03 HS 024760 Topic(s): Communication and Teamwork Publication Date: February 2018 … Grant Number: R03 HS 024630 Topic(s): Communication and Teamwork Publication Date: August 2017 … Grant Number: R18 HS 022458-01A1 Topic(s): Communication and Teamwork Publication Date: July 2017 … Grant Number: K08 HS 20927 Topic(s): Communication and Teamwork Publication Date: September 2016

158. Engage Patients and Families for Perinatal Safety (pdf file)
     www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/engage/pf-engagement-facilitator-guide.pdf
     May 01, 2017 - • Present tools to improve communication among patients, families, and clinicians. … Effective communication and collaboration with patients and family members affect patient outcomes, … • Improves engagement of mothers and families in the birthing process and in their communication with … Prompt, compassionate, honest, and accurate communication with the patient and family after an adverse … During the initial communication with the patient and family, providers should— • Communicate only

159. Chapter 6. Measure Maps and Profiles (continued, 11) | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/ncepcr/care/coordination/atlas/chapter6j.html
     June 01, 2014 - accountability or negotiate responsibility       Communicate   ■       Interpersonal communication … Temkin-Greener, personal communication, September 1, 2010). … Temkin-Greener, personal communication, September 1, 2010). This instrument contains 86 items. … accountability or negotiate responsibility       Communicate ■         Interpersonal communication … accountability or negotiate responsibility       Communicate ■         Interpersonal communication

160. Managing a CAHPS Survey Project | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/cahps/surveys-guidance/helpful-resources/managing/index.html
     May 01, 2022 - This section offers tips and considerations relevant to three management objectives: Effective communication … Effective Communication Within and Across Teams Once you have set up your team, formed an advisory … group, and contracted with a vendor, you will have to manage communication among these entities. … This communication and coordination will ensure that the leaders of each sub-team consult with and inform … Ways to encourage good communication include the following: Ensure some overlap of membership in key