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81. Improving Referral Communication Using a Referral Tool Within an Electronic Medical Record (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol3/Advances-Gandhi_22.pdf
    February 01, 2007 - .11 Benefits of e-mail communication about referrals include the option for asynchronous communication … Therefore, the key to improving PCP-specialist referral communication is ensuring that communication … ” by initiating return communication. … patient survey numbers are low, limiting our a Personal … communication from A.

82. Improving Communication Between Members of the Practice Around Antibiotic Decisions – Facilitator Guide (doc file)
    www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/improving-communication-guide.docx
    September 01, 2022 - Slide 5 How To Improve Communication SAY: Ineffective communication can cause medication errors … For example, nurse satisfaction with nurse-physician communication is associated with a communication … Slide 6 Communication Model SAY: Even with the best of intentions, failures of communication can … Ineffective communication hinders teams. … Around Antibiotic Decisions How To Improve Communication 1 • Understand different communication styles

83. Improving Communication and Teamwork Around Antibiotic Decision Making (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/safety/communication-facilitator-guide.pdf
    November 01, 2019 - Teamwork Slide Title and Commentary Slide Number and Slide Process of Communication SAY: Communication … Slide 5 Process of Communication Continued SAY: For effective communication, the receiver … SAY: There are four components of effective communication:  Effective communication is complete …  Effective communication is clear. …  Effective communication is timely.

84. Tool: Handoff | Agency for Healthcare Research and Quality
    www.ahrq.gov/teamstepps-program/curriculum/communication/tools/handoff.html
    May 01, 2023 - not present during the handoff, the e-handoff may be most effective when it is reinforced by direct communication … Appropriate communication of information: You must use appropriate communication channels and cannot … assume that the person obtaining responsibility will read or understand the communication without confirmation … The face-to-face handoff allowed the sender to see the nonverbal communication from the receiver that … Verbal communication that the message had been properly received would have further confirmed that the

85. Improving Communication and Teamwork in the Surgical Environment
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/improving/improving.pptx
    May 01, 2017 - Improving Communication and Teamwork in the Surgical Environment Improving Communication and Teamwork … Communication and teamwork defined Improving surgical team communication … Surgery 3 This section covers— The definition of communication Barriers to effective communication … The Impact of Poor Communication on Patient Outcomes Communication and Teamwork | ‹#› AHRQ Safety … defined How closed-loop communication works Examples of closed-loop communication Closed-Loop Communication

86. Grand Rounds Presentation | Agency for Healthcare Research and Quality
    www.ahrq.gov/patient-safety/settings/hospital/candor/grand-rounds.html
    August 01, 2022 - Grand Rounds Presentation AHRQ Communication and Optimal Resolution Toolkit Say: … This presentation will introduce you to Communication and Optimal Resolution, or the CANDOR process. … Slide 27 Say: Communication is at the heart of the CANDOR process. … the art of communication and have received communication training. … Conduct communication training for your selected CANDOR Communication Leads.

87. TCD Screening and Communication Processes – Flow Diagrams (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/tcd-screening-flow-diagram.pdf
    February 04, 2021 - TCD Screening and Communication Processes – Flow Diagrams TCD Screening and Communication Processes

88. ED-to-Hospital Transitions | Agency for Healthcare Research and Quality
    www.ahrq.gov/patient-safety/reports/issue-briefs/dxsafety-care-transitions2.html
    June 01, 2023 - As above, diagnostic momentum, anchoring bias, and early closure can result from poor handoff communication … Handoff receivers may perpetuate these challenges through passive communication, 27 including not asking … In 2012, Beach, et. al., published best practice recommendations for ED-to-inpatient handoff communication … First, standardized approaches for handoff communication based on existing tools (e.g., DE-PASS, SBAR-DR … Specific communication strategies focusing on explicitly acknowledging diagnostic uncertainty and creating

89. Communication: Instructor's Slides | Agency for Healthcare Research and Quality
    www.ahrq.gov/teamstepps/longtermcare/module6/igltccommunication.html
    November 01, 2012 - Communication Is... … Slide 8: Communication Is... … —Author Unknown Subsections Communication: Standards of Effective Communication. … Define communication and discuss the standards of effective communication. … Nonverbal communication is not, however, an acceptable mode of communication.

90. Disclosure Checklist | Agency for Healthcare Research and Quality
    www.ahrq.gov/patient-safety/settings/hospital/candor/modules/checklist5.html
    August 01, 2022 - Disclosure Checklist AHRQ Communication and Optimal Resolution Toolkit Purpose: To provide … individuals who are conducting initial or followup disclosure conversations, including key disclosure communication … Part II can be used to conduct all followup communication. … Remember the key disclosure communication skills listed at the end of the checklist. … Complete ✔ Part II - Disclosure Communication   GET READY   Review the event

91. Strategy 6G: Training To Advance Physicians' Communication Skills | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6gtraining.html
    March 01, 2020 - Strategy 6G: Training To Advance Physicians' Communication Skills Contents 6.G.1. … Poor communication can have a serious impact on health outcomes. … to help clinicians develop and hone their communication skills. … Thriving in a busy practice: physician-patient communication training. … Effect of clinician communication skills training on patient satisfaction.

92. Structured Communication about Warfarin and Patient Safety (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/chain/practice-tools/warfarin-1-slides.pdf
    March 19, 2017 - Structured Communication about Warfarin and Patient Safety Slide 1 Structured Communication about … There is an accompanying presentation that describes assertive communication techniques. … However, telephone communication between nurses and physicians can be problematic. … The Disconnect in Nurse-Physician Communication Styles Observers of communication between nurses … However, communication between nurses and physicians is often difficult.

93. Spoken Communication | Agency for Healthcare Research and Quality
    www.ahrq.gov/health-literacy/improve/precautions/guide/spoken.html
    September 01, 2020 - Guide to Implementing the Health Literacy Universal Precautions Toolkit Spoken Communication … completion of the Communication Self-Assessment . … Offer communication coaching services. … out praiseworthy communication practices. … Be aware that verbal and non-verbal communication styles vary.

94. Maternal and Child Health Care: Person-Centered Care & Patient Safety | Agency for Healthcare Research and Quality
    www.ahrq.gov/research/findings/nhqrdr/chartbooks/healthyliving/mchpcc-ps.html
    June 01, 2018 - Overall Rate: In 2013, 3.4% of parents reported poor communication with their children’s health provider … Trends: From 2002 to 2013, the percentage of children whose parents reported poor communication with … Between 2002 and 2013, the percentage of children whose parents reported poor communication decreased … Groups With Disparities: In 2013, the percentage reporting poor communication with health providers … In 2013, 2.1% of parents of privately insured children reported poor communication compared with 5.6%

95. TeamSTEPPS for Office-Based Care: Communication | Agency for Healthcare Research and Quality
    www.ahrq.gov/teamstepps/officebasedcare/module3/office_comm.html
    September 01, 2015 - Slide 2: Communication Slide 3: Importance of Communication Slide 4: Communication Considerations Slide … the importance of communication in patient safety. 1995-2005: Ineffective communication identified … The mode of communication. Standards associated with the specific mode of communication. … The power of nonverbal communication. … proper team communication.

96. Key Strategies for Clear Communication | Agency for Healthcare Research and Quality
    www.ahrq.gov/health-literacy/improve/precautions/tool4a.html
    March 01, 2024 - Health Literacy Universal Precautions Toolkit, 3rd Edition Key Strategies for Clear Communication … Communication Self-Assessment Communication Observation Form Plain Language Words Use the Teach-Back … Key Strategies for Clear Communication Use qualified interpreters. Slow down. … Key Strategies for Clear Communication: Engage with your patients. Be respectful and caring. … Key Strategies for Clear Communication Show how it is done. Use simple pictures and models.

97. ICU-to-Ward Transitions | Agency for Healthcare Research and Quality
    www.ahrq.gov/patient-safety/reports/issue-briefs/dxsafety-care-transitions3.html
    June 01, 2023 - 57 showed that 87 percent of residents recalled at least one adverse event specifically related to communication … of which can lead to diagnostic errors. 60 Although substantial efforts have focused on improving communication … issues. 57 , 66 In addition to communication between providers at the ICU-to-ward transition, communication … transfer out of the ICU.67 Plotnikoff, et al., found that patients and families felt that consistent communication … diagnostic errors can be reduced with more widespread and standardized implementation of structured communication

98. Improving Patient Safety Through Provider Communication Strategy Enhancements (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol3/Advances-Dingley_14.pdf
    February 06, 2008 - of open, safe communication (psychological safety) … SBAR blank communication forms/worksheets. … During any given communication event, multiple forms of communication and activities could be evident … After implementation of team/communication strategies, communication time surrounding a patient concern … Post-intervention, nurses (the communication initiators) perceived increased satisfaction with communication

99. TeamSTEPPS for Office-Based Care: Communication | Agency for Healthcare Research and Quality
    www.ahrq.gov/teamstepps/officebasedcare/module3/office_comm-ig.html
    September 01, 2015 - Communication Importance of Communication Communication Considerations Standards of Effective Communication … SBAR Handoff Handoff Handoff Exercise Check-Back Check-Back Technique Example Communication Video Communication … Standards associated with the specific mode of communication— Nonverbal communication requires verbal … proper team communication.   … about our team's communication.

100. Discussion | Agency for Healthcare Research and Quality
     www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-test-result-communication5.html
     July 01, 2024 - Electronic Test Result Communication in the Era of the 21st Century Cures Act Discussion … Previous Page Next Page Table of Contents Electronic Test Result Communication in the Era of … As such, optimizing test result communication should be a priority both for EHR vendors and healthcare … The literature makes clear that patients value communication with clinicians and do not view the portal … However, patient-directed delays in test result communication have been proposed as a desirable alternative