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81. Module 4: Teamwork and Communication: Material Use Guide | Agency for Healthcare Research and Quality
    www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module4/guide.html
    March 01, 2017 - Describe why teamwork training and improved communication optimizes resident safety. … List barriers, tools, and strategies to effective teamwork and communication. … Describe selected teamwork and communication tools. … Review solutions to teamwork and communication challenges. … Among Staff Method: During a staff meeting, show the Communication video.

82. Enhancing Surgical Team Communication: SOPS® and TeamSTEPPS®in Action Webcast (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/05-sops-teamstepps-webcast-mazur.pdf
    April 30, 2022 - Enhancing Surgical Team Communication: SOPS® and TeamSTEPPS®in Action Webcast Using TeamSTEPPS and … SOPS to Enhance Surgical Team Communication Lukasz Mazur, Ph.D. … Response to Error 3.54 Convergent Communication Openness -0.488 Stable Leadership Hospital Management … 323 72% 19% 9% 73% 64% | 9% > Response to error 318 68% 19% 13% 68% 60% | 8% > Communication … about error 310 74% 21% 5% 74% 70% | 4% > Communication openness 311 72% 20% 8% 72% 72% = 0%

83. Strategies for Improving Patient Experience with Ambulatory Care: Training to Advance Physicians’ Communication Skills (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/cahps-strategy-section-6-g.pdf
    July 31, 2017 - Training to Advance Physicians’ Communication Skills July 2017 6.G-1 6.G. … TRAINING TO ADVANCE PHYSICIANS’ COMMUNICATION SKILLS 6.G.1. … Poor communication can have a serious impact on health outcomes. … to help clinicians develop and hone their communication skills. … Thriving in a busy practice: Physician-patient communication training.

84. Marshall-Traino, Heather | Agency for Healthcare Research and Quality
    www.ahrq.gov/funding/training-grants/grants/active/kawards/kawdsummarsh.html
    October 01, 2014 - Institution: Virginia Commonwealth University, Richmond Grant Title: Increasing Communication about … Develop a culturally-sensitive communication skills program to improve kidney transplant candidates' … Design and pilot test a survey to gauge the impact of the communication skills program. … Conduct a proof of concept test of the communication skills program. Career Goals: Dr. … She received her PhD in Communication from SUNY Buffalo.

85. Implement Teamwork and Communication Alternative Text | Agency for Healthcare Research and Quality
    www.ahrq.gov/hai/cusp/modules/implement/alt-text.html
    April 01, 2013 - Implement Teamwork and Communication Alternative Text Slide Number and Title Slide Content … Slide 2 Learning Objectives Recognize the importance of effective communication Identify … barriers to communication Describe the connection between communication and medical errors Identify … Components and Process of Communication 2 Provider A – Sender and Receiver Noise A’s … Using the standards of effective communication, list three to four ways in which communication could

86. Grand Rounds Presentation | Agency for Healthcare Research and Quality
    www.ahrq.gov/patient-safety/settings/hospital/candor/grand-rounds.html
    August 01, 2022 - Grand Rounds Presentation AHRQ Communication and Optimal Resolution Toolkit Say: … This presentation will introduce you to Communication and Optimal Resolution, or the CANDOR process. … Slide 27 Say: Communication is at the heart of the CANDOR process. … the art of communication and have received communication training. … Conduct communication training for your selected CANDOR Communication Leads.

87. Material Use Guide - Improving Communication and Teamwork in the Surgical Environment Module | Agency for Healthcare Research and Quality
    www.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/communication-material-guide.html
    May 01, 2017 - Material Use Guide - Improving Communication and Teamwork in the Surgical Environment Module … Overview Communication and Teamwork Defined Slides 4-11 Improving … Surgical Team Communication With Debriefings * Slides 18-25 Example Debriefing * (1 min 24) … † Slides 48-52 Example of Closed-Loop Communication+ (46 sec) Tools Slide 53 *Video … Listen to the closed-loop communication example.

88. National Quality Strategy Priority: Person-Centered Care | Agency for Healthcare Research and Quality
    www.ahrq.gov/research/findings/nhqrdr/2014chartbooks/hispanichealth/part3-nqs3.html
    October 01, 2015 - -Mexico Border (continued) NQS Priority: Person-Centered Care Communication With Health … In all years except 2006, Blacks were significantly more likely than Whites to have poor communication … Communication With Health Providers: Children Children who had a doctor’s office or clinic visit in … Provider-Patient Communication in Home Health Care Provider-patient communication among adults receiving … Provider-Patient Communication in Home Health Care Provider-patient communication among adults receiving

89. Part 3: National Quality Strategy Priority—Person- and Family-Centered Care | Agency for Healthcare Research and Quality
    www.ahrq.gov/research/findings/nhqrdr/chartbooks/blackhealth/part3-nqs3.html
    June 01, 2018 - to provider-patient communication are common. … In 2013, high-income Blacks were more likely than high-income Whites to have poor communication with … in the last 12 months whose parents reported poor communication with health providers, by race, 2002 … Trends: From 2002 to 2013, the percentage of children whose parents reported poor communication with … Provider-Patient Communication Among Home Health Care Patients Provider-patient communication among

90. Strategy 2: Communicating to Improve Quality | Agency for Healthcare Research and Quality
    www.ahrq.gov/patient-safety/patients-families/engagingfamilies/strategy2/index.html
    December 01, 2017 - Communication between the patient, family, and clinicians is a critical component of high-quality, safe … Strategy 2: The Communicating to Improve Quality strategy and its tools help facilitate this communication … [   Microsoft Word version - 1.4 MB ;   PDF version - 81.85 KB ] Communication Competencies … [   Microsoft Word version - 558.84 KB ;   PDF version - 345.13 KB ] Communication Training … – PowerPoint presentation for communication training that can be co-led by a physician, nurse, and patient

91. Tool: Check-Back (or Repeat-Back) | Agency for Healthcare Research and Quality
    www.ahrq.gov/teamstepps-program/curriculum/communication/tools/checkback.html
    July 01, 2023 - Check-Back (or Repeat-Back) A check-back, which is sometimes called a repeat-back, is a closed-loop communication … What communication errors were avoided?

92. AHRQ Safety Program for Perinatal Care: Implement Teamwork and Communication
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/implement/implement.pptx
    May 01, 2017 - AHRQ Safety Program for Perinatal Care: Implement Teamwork and Communication AHRQ Safety Program for … Perinatal Care Implement Teamwork and Communication for Perinatal Safety AHRQ Publication No. 17-0003 … Selected TeamSTEPPS Tools2 Leadership Situation Monitoring Mutual Support Communication Brief STEP … Debriefing Checklist Is communication clear? Are roles and responsibilities understood? … Communication failure: basic components, contributing factors, and the call for structure.

93. Iowa’s Waverly Health Center Uses AHRQ Tools to Improve Patient Safety | Agency for Healthcare Research and Quality
    www.ahrq.gov/news/newsroom/case-studies/201526.html
    January 01, 2018 - Health Center, a critical access hospital in Waverly, Iowa, has used three AHRQ resources to improve communication … evidence-based patient safety training program developed by AHRQ and the Department of Defense to improve communication … "TeamSTEPPS improved the hospital's communication techniques, enhancing some existing communication methods … conducted after implementation of the AHRQ resources showed the measure for "Improvement in Feedback and Communication … About Error" increased from 58 to 66 percent, while "Communication Openness" improved from 51 to 58

94. Detailed Findings | Agency for Healthcare Research and Quality
    www.ahrq.gov/patient-safety/settings/hospital/candor/demo-program/grants/findings.html
    August 01, 2022 - Improving Communication Four demonstration grantees—New York State Unified Court System, University … Through the disclosure and resolution program, which the grantee called communication and resolution, … For these 30, the responses deemed appropriate by communication and resolution program decisionmakers … A small proportion of communication and resolution program cases (20 of 125, or 16%) progressed to a … Open communication was encouraged when problems arose.

95. TeamSTEPPS Diagnosis Improvement Course | Agency for Healthcare Research and Quality
    www.ahrq.gov/teamstepps-program/diagnosis-improvement/index.html
    October 01, 2024 - TeamSTEPPS® is an evidence-based program built on a framework composed of four teachable, learnable skills—communication … implementing TeamSTEPPS for Diagnosis Improvement, teams will learn about the four skills and how improved communication … to help the course facilitator develop and deploy a customized plan to train staff in teamwork and communication … to help the course facilitator plan and implement a customized plan to train staff in teamwork and communication … Module 3: Communication (PPTX, 3 MB); Module 3 Facilitator's Notes  (PDF, 2 MB).

96. Daily Goals Checklist | Agency for Healthcare Research and Quality
    www.ahrq.gov/hai/cusp/toolkit/daily-goals.html
    December 01, 2012 - Daily Goals Checklist CUSP Toolkit Effective communication is particularly important in the … if complicated care plans are to be effectively managed by the care team Problem statement: Clear communication … Communication failures lead to patient harm, increased length of stay, provider dissatisfaction, and … Effective communication is particularly important in the unit if complicated care plans are to be effectively … Improving Communication in the ISU Using Daily Goals.

97. Using Six Sigma® Methodology to Improve Handoff Communication in High-Risk Patients (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol3/Advances-Mistry_114.pdf
    May 05, 2008 - Using Six Sigma® Methodology to Improve Handoff Communication in High-Risk Patients Using Six Sigma … ® Methodology to Improve Handoff Communication in High-Risk Patients Kshitij P. … To address this communication gap, a team approach was created. … Communication checklist. … Improving clinical communication: A view from psychology.

98. Patient Safety Learning Laboratory to Enhance the Value and Safety of Neonatal Interfacility Transfers in a Regional Care Network | Agency for Healthcare Research and Quality
    www.ahrq.gov/patient-safety/resources/learning-lab/neonatal-interfacility-transfers-long-desc.html
    January 01, 2025 - -08/31/23  Description: The lab’s overarching goal was to optimize clinical workflow and transport communication … Engineer a novel transport monitoring and communication system to improve information flow within the … The lab developed the Neonatal Transport Discrete Event Simulation (DES) model, encompassing communication … Health professional perspectives on communication and monitoring during interfacility neonatal transport … Health Professional Perspectives on Communication and Monitoring During Interfacility Neonatal Transport

99. Shadowing Another Professional Tool | Agency for Healthcare Research and Quality
    www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/professional-tool.html
    July 01, 2023 - The shadower will observe oral and written communication practices and problems and the effect they have … Purpose of tool: This tool offers a structured approach to identify and then improve communication, … Discuss with the clinician you shadowed what you believe may reduce communication errors and teamwork … Below is a framework to help you identify communication and teamwork issues that affect patient care … What suggestions do you have for improving teamwork and communication?

100. Tool: SBAR | Agency for Healthcare Research and Quality
     www.ahrq.gov/teamstepps-program/curriculum/communication/tools/sbar.html
     November 01, 2019 - which stands for Situation, Background, Assessment, and Recommendation (or Request), is a structured communication … following: SBAR is one of the most widely used TeamSTEPPS tools for many reasons: Structured communication … tools such as SBAR can enhance communication between members of the healthcare team. … After watching the video, consider: How did the SBAR technique improve communication between the