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www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/dx-improvement/module3-presenters-notes.pdf
January 13, 2022 - Why Communication? … Standards associated with
the specific mode of
communication
Power of nonverbal
communication … written, or email communication? … Communication
3. Leadership
4. … Considerations for Diagnostic Communication
Standards for Effective Communication
Structured Communication
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www.ahrq.gov/sites/default/files/2024-01/manojlovich-report.pdf
January 01, 2024 - the communication exchange. … A conceptual framework to advance patient
safety: Focus on communication.
3. … Gaps in doctor-patient communication. Pediatrics.
1968;42:855-871.
10. … Context, culture and (non-verbal) communication affect
handover quality. … Communication failures: An insidious contributor to
medical mishaps.
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www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/improving-communication-guide.docx
September 01, 2022 - Slide 5
How To Improve Communication
SAY:
Ineffective communication can cause medication errors … For example, nurse satisfaction with nurse-physician communication is associated with a communication … Slide 6
Communication Model
SAY:
Even with the best of intentions, failures of communication can … Ineffective communication hinders teams. … Around Antibiotic Decisions How To Improve Communication 1 • Understand different communication styles
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www.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide5/ap1.html
August 01, 2022 - Communication Assessment Guide: Appendix 1
The Communication Assessment Questionnaire
1. … _______
The purpose of this questionnaire is to help us understand how you approach interpersonal communication
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www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6gtraining.html
March 01, 2020 - Strategy 6G: Training To Advance Physicians' Communication Skills
Contents
6.G.1. … Poor communication can have a serious impact on health outcomes. … to help clinicians develop and hone their communication skills. … Thriving in a busy practice: physician-patient communication training. … Effect of clinician communication skills training on patient satisfaction.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-o-part2.pptx
June 02, 2025 - Improving Communication and Teamwork in the Surgical Environment
Appendix O.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-n-part1.pptx
June 02, 2025 - Improving Communication and Teamwork in the Surgical Environment
Appendix N.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-k-blank-template.pptx
June 02, 2025 - Improving Communication and Teamwork in the Surgical Environment
Quality Improvement Study Template … of this study were shared with the board on XX/XX/2015
Communication
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/communication_2012_04_01_transcript.pdf
January 01, 2012 - two aspects of
communication. … One is communication from the heart and the other is communication from our heads. … communication. … Slide 7
And both heart and head communication have great benefits. … And caring communication is really that center pin.
-
www.ahrq.gov/pqmp/measures/communication-weight-classification.html
August 01, 2021 - Communication of weight classification for children who are overweight or obese
Measure Domain
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol3/Advances-Woods_78.pdf
July 23, 2008 - Communication and Patient
Safety: Clinician-Recommended Solutions
Donna M. … Clinician-recommended solutions for patient safety-related
communication problems
Solutions
Communication … Education
“We had a couple of issues with anesthesia communication. … These tools can enable the receiver of the
communication to prioritize a particular communication and … Communication in transitions.
-
www.ahrq.gov/patient-safety/settings/hospital/candor/modules/checklist5.html
August 01, 2022 - Disclosure Checklist
AHRQ Communication and Optimal Resolution Toolkit
Purpose: To provide … individuals who are conducting initial or followup disclosure conversations, including key disclosure communication … Part II can be used to conduct all followup communication. … Remember the key disclosure communication skills listed at the end of the checklist. … Complete
✔
Part II - Disclosure Communication
GET READY
Review the event
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/05-sops-teamstepps-webcast-mazur.pdf
April 30, 2022 - Enhancing Surgical Team Communication: SOPS® and TeamSTEPPS®in Action Webcast
Using TeamSTEPPS and … SOPS to Enhance
Surgical Team Communication
Lukasz Mazur, Ph.D. … Response to
Error 3.54 Convergent
Communication
Openness -0.488 Stable
Leadership
Hospital
Management … 323
72% 19% 9%
73% 64% | 9%
> Response to error 318
68% 19% 13%
68% 60% | 8%
> Communication … about error 310
74% 21% 5%
74% 70% | 4%
> Communication openness 311
72% 20% 8%
72% 72% = 0%
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www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module4/guide.html
March 01, 2017 - Describe why teamwork training and improved communication optimizes resident safety. … List barriers, tools, and strategies to effective teamwork and communication. … Describe selected teamwork and communication tools. … Review solutions to teamwork and communication challenges. … Among Staff
Method: During a staff meeting, show the Communication video.
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www.ahrq.gov/research/findings/nhqrdr/chartbooks/healthyliving/mchpcc-ps.html
June 01, 2018 - Overall Rate: In 2013, 3.4% of parents reported poor communication with their children’s health provider … Trends:
From 2002 to 2013, the percentage of children whose parents reported poor communication with … Between 2002 and 2013, the percentage of children whose parents reported poor communication decreased … Groups With Disparities:
In 2013, the percentage reporting poor communication with health providers … In 2013, 2.1% of parents of privately insured children reported poor communication compared with 5.6%
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www.ahrq.gov/funding/training-grants/grants/active/kawards/kawdsummarsh.html
October 01, 2014 - Institution: Virginia Commonwealth University, Richmond
Grant Title: Increasing Communication about … Develop a culturally-sensitive communication skills program to improve kidney transplant candidates' … Design and pilot test a survey to gauge the impact of the communication skills program. … Conduct a proof of concept test of the communication skills program.
Career Goals: Dr. … She received her PhD in Communication from SUNY Buffalo.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/cahps-strategy-section-6-g.pdf
July 31, 2017 - Training to Advance Physicians’ Communication Skills
July 2017 6.G-1
6.G. … TRAINING TO ADVANCE PHYSICIANS’ COMMUNICATION SKILLS
6.G.1. … Poor communication can have a serious impact on health outcomes. … to help clinicians develop and
hone their communication skills. … Thriving in a busy practice: Physician-patient communication training.
-
www.ahrq.gov/hai/cusp/modules/implement/alt-text.html
April 01, 2013 - Implement Teamwork and Communication Alternative Text
Slide Number and Title
Slide Content … Slide 2
Learning Objectives
Recognize the importance of effective communication
Identify … barriers to communication
Describe the connection between communication and medical errors
Identify … Components and Process of Communication 2
Provider A – Sender and Receiver
Noise
A’s … Using the standards of effective communication, list three to four ways in which communication could
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/coaching/coaching-slideset.pptx
May 01, 2017 - Improving Communication and Teamwork in the Surgical Environment
Coaching Clinical Teams Module
AHRQ … Teams | ‹#›
AHRQ Safety Program for Ambulatory Surgery
21
Example of generalization
“I noticed that communication … I think that having good communication is important. Can you help me understand what happened?”
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/pf-engagement/pf-engagement-slide-set.pptx
May 01, 2017 - Improving Communication and Teamwork in the Surgical Environment
Patient and Family Engagement in the … Overview of Communication Competencies. Guide to Patient and Family Engagement. … Communication Guide for Providers
Patient and Family Engagement | ‹#›
AHRQ Safety Program for Ambulatory … Communication Guides for Patients and Families
Patient and Family Engagement | ‹#›
AHRQ Safety … Overview of Communication Competencies. Guide to Patient and Family Engagement.