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461. Simulation Facguide (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/situ/simulation_facguide.docx
     May 01, 2017 - Simulation can also be used to practice teamwork and communication skills. … These types of skills include the four core TeamSTEPPS® skills: leadership, communication techniques … In situ simulation excels at helping to improve teamwork and communication skills, thus complementing … use of huddles, and closed-loop communication can be evaluated. … Did you hear closed-loop communication when the order for prescription was given?

462. Defects (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/defects.docx
     May 01, 2017 - AHRQ Safety Program for Ambulatory Surgery Improving Communication and Teamwork in the Surgical Environment … (communication plan) Who When How Followup AHRQ Pub. … May 2017 AHRQ Safety Program for Ambulatory Surgery Improving Communication

463. T.E.A.M.S. infographic | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/resources/tools/improve/teams-infographic.html
     March 01, 2017 - E Excellent Communication Communication should be effective. … Communication at transfer and shift changes is especially critical.

464. Appendix A: Interview Questions | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/cusp/clabsi-final/clabsifinalap.html
     January 01, 2013 - Communication Communication with Teams How often did you communicate with your teams? … What forms of communication did you use to communicate with all teams? … What forms of communication did you use to contact individual units? … Tell me about your communication with high outliers and late data submitters. … Communication with SHA Leadership, Board and Quality Council How were SHA leaders involved in the

465. Chapter 6. Measure Maps and Profiles (continued, 3) | Agency for Healthcare Research and Quality
     www.ahrq.gov/ncepcr/care/coordination/atlas/chapter6b.html
     June 01, 2014 - health promotion and education, (7) help with problems or concerns, (8) other doctors, (9) provider communication … health care professional(s) and patient/family: 14, 15, AE1, AE2, OD2, C2, SD2 Interpersonal communication … have been used for evaluating patient experiences with care delivery. 2 Measure scores related to communication … health promotion and education, (7) help with problems or concerns, (8) other doctors, (9) provider communication … with child, (5) doctor communication, (6) doctor thoroughness, (7) health improvement, (8) Identification

466. Patient and Family Engagement | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/cusp/modules/patient-family-engagement/notes.html
     September 01, 2013 - Effective Patient and Family Communication Slide 13. … The Importance of Effective Communication Slide 14. … The Link Between Communication and Patient Safety 1 Slide 15. Communication Tips 1 Slide 16. … The Importance of Effective Communication Say: Communication among CUSP team members and patient … The Link Between Communication and Patient Safety 1 Say: Effective communication and collaboration

467. PowerPoint Presentation
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module3/module-3-slides.pptx
     March 01, 2017 - Leader support and teams Communication and information sharing Positive reinforcement Confidence Just … Video 3.1 Teamwork and Support - https://youtu.be/1wXNt_0XDCc Video 3.1 Teamwork and Support 17 Communication … and Information Sharing3 Encourage two-way communication between management and staff Provide a clear … - https://youtu.be/MV3zkQ-pXE8 Video 3.2 Open Communication 19 Positive Reinforcement3 Recognize … - https://youtu.be/WdN-WdWKduU Video 3.5: Just Culture and Open Communication 25 Barriers to Staff

468. Module 5: Situation Monitoring
     www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/dx-improvement/module5-situation-monitoring.pptx
     January 10, 2022 - Apply TeamSTEPPS reflective practice and communication tools to improve diagnosis. … Apply TeamSTEPPS reflective practice and communication tools to improve diagnosis. … Reflective practice and communication tools such as STEP can improve diagnosis. … Communication strategies and tools to overcome some of the breakdowns in teamwork and team communication … Communication. Leadership. Situation Monitoring. Mutual Support.

469. TeamSTEPPS® Diagnosis Improvement: Module 5 Situation Monitoring To Improve Diagnosis - Facilitator’s Notes (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/dx-improvement/module5-presenters-notes.pdf
     January 10, 2022 - • Apply TeamSTEPPS reflective practice and communication tools to improve diagnosis. … • Apply TeamSTEPPS reflective practice and communication tools to improve diagnosis. … • Reflective practice and communication tools such as STEP can improve diagnosis. … Communication strategies and tools to overcome some of the breakdowns in teamwork and team communication … • Communication. • Leadership. • Situation Monitoring. • Mutual Support.

470. Labor and Delivery Unit Safety: Shoulder Dystocia | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/strategies/labor-delivery-unit/tool-shoulder-dystocia.html
     July 01, 2023 - Communication to others for assistance to put plan for safe delivery into place. … Communication with rapid responders. Communication with patient/family. … Use SBAR, callouts, huddles, and closed-loop communication among team members. … Communication is continuous, valued, and expected. … Ongoing communication with the patient and family. Apology and remediation.

471. Establishing a Program of In Situ Simulations: Slide Presentation | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/situ/simulation-slides.html
     July 01, 2023 - Teamwork and communication (four core TeamSTEPPS® skills): Leadership. Communication. … Allows for experiential learning and practice related to teamwork and communication. … Teamwork and communication skills are the focus of the debriefing questions. … This provides the team with a common language and communication framework. … Multidisciplinary teamwork and communication training.

472. References | Agency for Healthcare Research and Quality
     www.ahrq.gov/diagnostic-safety/resources/issue-briefs/distributed-cognition-er-nurses6.html
     August 01, 2022 - Interdisciplinary communication: an uncharted source of medical error? … Communication failures: an insidious contributor to medical mishaps. … Communication failure: basic components, contributing factors, and the call for structure. … 'More than words' - Interpersonal communication, cognitive bias, and diagnostic errors. … Ten best practices for improving emergency medicine provider–nurse communication.

473. PowerPoint Presentation
     www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/partnering-executive-slides.pptx
     June 01, 2021 - Engage leadership for support and collaboration Understand the science of safety Improve teamwork and communication … Executive 13 Second Example Problem Concerned family members who insist on antibiotics Solution A communication … techniques   We developed a communication tool and did an in-service training 2 months later, during … Long-Term Care Senior Executive 16 Benefits of Senior Executive Support 17 Emphasizes effective communication … a clinical background Should be an active team member Is responsible for— Supporting effective communication

474. Warm Handoff | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/reports/engage/interventions/handoff-slides.html
     May 01, 2017 - Slide 6: Key Threats & Promising Interventions Threats to Patient Safety Breakdowns in communication … Structured communication tools. … Strategy to encourage bi (or tri) directional communication with patients, family members and the care … Communication breakdowns are a key threat to patient safety. … Reduce breakdowns in communication. Slide 11: When should a Warm Handoff be used?

475. Success Stories from the AHRQ Medical Office Survey on Patient Safety Culture (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/medical-office/mowebinar_2014/stroud-0914slides.pdf
     January 01, 2014 - 60% 80% 100% 2011 2013 Pe rc en t P os iti ve R es po ns e Year Administered 36 36 Communication … 60% 80% 100% 2011 2013 Pe rc en t P os iti ve R es po ns e Year Administered 37 37 Communication … awareness of patient safety culture This is your opportunity to tell us how we’re doing with communication … Survey Toolkit Toolkit Material- Example Sharing Results Utilizing Survey Data Teamwork Communication … About Error Communication Openness Strategies Implemented Leadership Support for Patient Safety

476. The End of the Public Health Emergency Refocuses the Urgency to Improve Healthcare Quality | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/blog/ahrqviews/public-health-emergency-refocus.html
     May 01, 2023 - The decline in patient experience is equally alarming, as captured in Leapfrog’s communication measures … They report five measures: nurse communication, physician communication, staff responsiveness, communication … The most significant declines were in communication about medicines (declined 4.28 percent) and staff

477. Ambulatory Surgery Center Survey on Patient Safety Culture: Composites and Items (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/resources/asc-items.pdf
     January 01, 2015 - Communication About Patient Information (Never, Rarely, Sometimes, Most of the time, Always, Does not … Communication Openness (Never, Rarely, Sometimes, Most of the time, Always, Does not apply/Don’t Know … Communication in the Surgery/Procedure Room (Yes, No) G0. … About Patient Information 2.Communication Openness 3.Staffing, Work Pressure, and Pace 4.Teamwork … Mistakes 8.Management Support for Patient Safety Near-Miss Documentation Overall Patient Safety Rating Communication

478. Integrating Teamwork Tools into CUSP Efforts | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/cauti-tools/archived-webinars/integrating-teamwork-tools-cusp-efforts-slides.html
     December 01, 2017 - Health Research & Educational Trust (HRET) Slide 2 Learning Objectives Describe teamwork and communication … guidelines Promoting proper insertion techniques Culture change (CUSP): Teamwork and communication … of time Lack of information sharing Hierarchy Defensiveness Conventional thinking Varying communication … assess or adjust plans Debriefs: Information exchange after the action Slide 9 Communication … Leadership, Communication, Situation Monitoring or Mutual Support?

479. Key Driver 4: Create and Support High Functioning Care Teams to Deliver High-Quality Evidence-Based Care | Agency for Healthcare Research and Quality
     www.ahrq.gov/evidencenow/tools/keydrivers/create-care-teams.html
     November 01, 2018 - Optimize care team communication Working well as a team requires good communication, which can take … Another form of team communication is the team huddle during which the team addresses daily opportunities … colleagues informed and involved in changes to their workflow or responsibilities is fundamental to good communication … Practices can enhance team communication by providing training in communication techniques and co-locating

480. Facilitator’s Implementation Roadmap: TeamSTEPPS® Diagnosis Improvement (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/dx-improvement/dxsafety-facilitator-roadmap.pdf
     February 01, 2022 - implement a customized plan to prepare, onboard, evaluate, and support staff in building teamwork and communication … this assessment can be used to organize training, identify modules on which to focus, and highlight communication … Core learning modules: ■ Module 1: Introduction ■ Module 2: Diagnostic Team Structure ■ Module 3: Communication … Diagnosis can be used periodically to re-evaluate your team’s progress against the key TeamSTEPPS® communication