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441. Additional TeamSTEPPS Resources | Agency for Healthcare Research and Quality
     www.ahrq.gov/teamstepps-program/evidence-base/additional.html
     June 01, 2023 - Communication science lessons for patient safety and quality care. … Increasing physician assistant students' team communication skills and confidence throughout clinical … Health care disparities: A practical approach to teach residents about self-bias and patient communication … Increasing patient safety in hemodialysis units by improving handoff communication. … Ensuring effective care transition communication: Implementation of an electronic medical record-based

442. Remember T.E.A.M.S. to Improve Safety Culture (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/resources/tools/improve/teams-infographic.pdf
     March 01, 2017 - Remember T.E.A.M.S. to Improve Safety Culture T E A M S Team Formation Excellent Communication … Communication should be effective. … Communication at transfer and shift changes is especially critical.

443. Rapid Response for Perinatal Safety: Slide Presentation | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/strategies/rapid-response/rapid-response-slides.html
     July 01, 2023 - Simulation can reinforce teamwork and communication related to— Situational awareness. … Communication between primary care team and rapid responders. … Communication with patient/family. Use of briefings, huddles, and debriefings. … Communication is continuous, valued and expected. … Communication with patient/family during rapid response.

444. TeamSTEPPS Research and Tools | Agency for Healthcare Research and Quality
     www.ahrq.gov/teamstepps-program/evidence-base/research.html
     June 01, 2023 - SBAR improves nurse-physician communication and reduces unexpected death: A pre and post intervention … SBAR: a shared mental model for improving communication between clinicians.   … SBAR: A shared mental model for improving communication in the ICU using daily goals.   … Clinical team training and a structured handoff tool to improve teamwork, communication, and patient

445. AHRQ Safety Program for Perinatal Care: Monitoring for Perinatal Safety: Patient and Family Engagement
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/engage/engagement.pptx
     May 01, 2017 - members or others, such as a doula, who are involved in the patient’s care Highlight main points of communication … ” with the clinicians 9 AHRQ Safety Program for Perinatal Care Patient & Family The Link Between Communication … Improve engagement of mothers and families in the birthing process and communication with the clinical … Prompt, compassionate, and honest communication with the patient and family after an adverse event is … with patient and family— Communicate only relevant facts Advise the patient and family that communication

446. Chapter 6. Measure Maps and Profiles (continued, 4) | Agency for Healthcare Research and Quality
     www.ahrq.gov/ncepcr/care/coordination/atlas/chapter6c.html
     June 01, 2014 - accountability or negotiate responsibility   □   Communicate   ■       Interpersonal communication … , (5) inter-provider communication, (6) global assessment of care. … (s) and patient/family: 11, 13 Across health care teams or settings: 17, 25 Interpersonal communication … to synergistically influence the patient care provided.” 1 The instrument focuses on 2 factors: (1) communication … 4, 6-9 Communicate: Within teams of health care professionals: 3, 5, 7-9 Interpersonal communication

447. Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/reports/engage/strategies.html
     April 01, 2018 - Improves visit efficiency and safety and promotes effective communication. … Warm Handoff Plus : Promotes collaborative communication, engaging the patient as part of the team … Supports handoff within the practice to reduce communication drops during transitions.

448. Slide 1 (ppt file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/health-literacy-pfe-070913.ppt
     July 01, 2013 - --understand, and --act on health information Dependent on clear communication … between patient and the medical team Why is Improved Medical Communication Important? … --- Patient factors (reading ability, age, emotions) --- Physician attitudes/communication … * * Physician Attitudes Communication Skills Time Clear Medical Communication: Physician Barriers … Clear Medical Communication: Nursing Barriers Time Lack of Clarity of Daily Goals --

449. Pf-Engagement-Facilitator-Guide (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/engage/pf-engagement-facilitator-guide.docx
     May 01, 2017 - Present tools to improve communication among patients, families, and clinicians. … Slide 9 SAY: Communication among L&D team members and patient and family members is important to the … Effective communication and collaboration with patients and family members affect patient outcomes, patient … Improves engagement of mothers and families in the birthing process and in their communication with the … Prompt, compassionate, honest, and accurate communication with the patient and family after an adverse

450. Physician Engagement (Slide Presentation) | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/cusp/toolkit/content-calls/phys-engagement/slides.html
     June 01, 2013 - Manage Communication Slide 17. Action Plan Slide 18. Image   Slide 1. … likely a major concern  Perceived losses often much greater than real loss Perceived loss high when communication … Manage Communication At each step or meeting Clarify message  Determine who needs to know … champion for this project Create compact for physician champion role  Create containing vessel for communication …   Develop communication plan for CUSP education  Listen to physicians to surface and mitigate loss

451. Learning from Errors in Ambulatory Pediatrics (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol1/Mohr.pdf
     February 01, 2004 - Communication problems were the most common cause of the reported errors, with problematic communication … (Problem type: Communication) Advances in Patient Safety: Vol. 1 364 Table 5. … (Problem type: Communication) Communication to patient “Pediatric Neurologist wanted to change the … (Problem type: Communication) Falls “Pt. got tetanus shot. Claimed to be OK after. … Communication problems were the most common cause of the reported errors.

452. For World Patient Safety Day 2023, AHRQ Recognizes the Imperative of Engaging Patients in Their Care | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/blog/ahrqviews/world-patient-safety-day.html
     September 01, 2023 - When it comes to effective patient-provider communication, significant challenges persist. … These communication challenges are compounded by today's fragmented healthcare environment, one in which … In addition, communication challenges are amplified by unequal access to healthcare services for people … AHRQ Safety Program for Perinatal Care helps labor and delivery units improve patient safety, team communication … Toolkit for Engaging Patients to Improve Diagnostic Safety promotes enhanced communication and information

453. Team-Based Primary Care: Convergence of Improving Engagement, Safety, and Enhanced Joy in Practice (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teambased-1.pdf
     May 02, 2016 - ■ Use of warm handoffs: Communication between providers and extended care team members should be … ■ Improved team communication: Bellin’s team- based care approach is grounded in strong team communication … Bellin has experienced similar benefits to huddles and other structured communication approaches as … ■ Communication practices: Team-based communication practices, such as daily huddles, warm handoffs … : The adoption and use of structured team communication for VA medical home implementation.

454. AHRQ Safety Program for Perinatal Care: Sample Scenario for Shoulder Dystocia In Situ Simulation (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/situ/simulation_shoulder-dystocia.docx
     May 01, 2017 - All team members use closed-loop communication and provide mutual support to one another. … All team members use closed-loop communication and provide mutual support. … All team members use closed-loop communication and provide mutual support. … All team members use closed-loop communication and provide mutual support. … All team members use closed-loop communication and provide mutual support.

455. AHRQ Safety Program for Perinatal Care: Labor and Delivery Unit Safety Shoulder Dystocia (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/labor-delivery-unit/tool_shoulder-dystocia.docx
     May 01, 2017 - This scenario reinforces teamwork and communication related to— · situational awareness, · ability to … · Use SBAR, callouts, huddles, and closed-loop communication among team members. … Use of transition communication techniques assures a shared mental model of plan of care and patient … This may include the following: · Prompt, compassionate, and honest communication with the patient and … family · Investigation · Ongoing communication with the patient and family Disclose any unintended

456. AHRQ Safety Program for Perinatal Care: Sample Scenario for Antepartum Hemorrhage In Site Simulation (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/situ/simulation_antepart-hemorrhage.docx
     May 01, 2017 - All team members use closed-loop communication and provide mutual support to one another. … All team members use closed-loop communication and provide mutual support to one another. … All team members use closed-loop communication and provide mutual support. … All team members use closed-loop communication and provide mutual support. … All team members use closed-loop communication and provide mutual support.

457. Additional Videos for TeamSTEPPS 3.0 | Agency for Healthcare Research and Quality
     www.ahrq.gov/teamstepps-program/resources/additional/index.html
     September 01, 2023 - how this TeamSTEPPS technique, used in labor and delivery settings, can help improve promote better communication … See how this TeamSTEPPS technique, part of an evidence-based approach to safer care, can improve communication … This TeamSTEPPS technique, part of a proven teamwork system, promotes better communication and collaboration … Labor and Delivery: Successful Outcome Using TeamSTEPPS Effective communication can prepare health care … Learn how this technique, one tool in the TeamSTEPPS 3.0 training program, can improve communication,

458. AHRQ Safety Program for Perinatal Care: Rapid Response for Perinatal Safety (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/rapid-response/rapidresponse_facguide.pdf
     May 01, 2017 - This aspect of perinatal safety calls for L&D units to foster a culture of teamwork and communication … • Use of transition communication techniques to ensure a shared mental model of plan of care and … This includes communication between primary team and rapid responders, or between rapid responders … • Communication is continuous, valued, and expected. … with the patient and family • Investigation • Ongoing communication with the patient and family

459. St. Jude Relies on AHRQ's Hospital Survey on Patient Safety Culture | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsroom/case-studies/cquips1402.html
     January 01, 2014 - For example, survey results in 2009 about feedback and communication of errors prompted St. … Jude to put into place a variety of methods to improve communication about events, including new summaries … The project significantly reduced the number of cases of poor handoff communication among physicians. … These dimensions include nonpunitive response to error, communication openness, hospital management support … for patient safety, and feedback and communication about errors.

460. Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/reports/engage/warmhandoff.html
     April 01, 2018 - Communication breakdowns within the health care team or between the team and the patient or family can … Research demonstrates that reliable and effective communication is essential for patient safety and improved … In addition, collaborative communication (promoted by the Warm Handoff Plus) helps to build trust and … strengthen relationships, resulting in improved communication, patient outcomes, and patient and clinician