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421. AHRQ Safety Program for Perinatal Care: Monitoring for Perinatal Safety: Electronic Fetal Monitoring (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/safe-electronic/tool_safe-e-fetal-monitoring.docx
     May 01, 2017 - These scenarios reinforce teamwork and communication related to— · situational awareness; · ability to … Use SBAR, callouts, huddles, and closed-loop communication among team members. … Use of transition communication techniques assures a shared mental model of plan of care and perceived … This may include the following: · Prompt, compassionate, and honest communication with the patient and … family · Investigation · Ongoing communication with the patient and family · Apology and remediation

422. Rapidresponse Facguide (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/rapid-response/rapidresponse_facguide.docx
     May 01, 2017 - Through simulation, one can reinforce teamwork and communication related to the following: Situational … This aspect of perinatal safety calls for L&D units to foster a culture of teamwork and communication … Communication is continuous, valued, and expected. … Communication with the patient and family during a rapid response, including assigning a staff member … with the patient and family Investigation Ongoing communication with the patient and family Apology

423. AHRQ Safety Program for Perinatal Care: Safe Medication Administration
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/medication/safemedication.pptx
     May 01, 2017 - This scenario reinforces teamwork and communication related to— situational awareness parameters for … with rapid responders communication with patient/family 12 AHRQ Safety Program for Perinatal Care … These scenarios reinforce teamwork and communication related to the following: situational awareness … Use SBAR and closed-loop communication techniques. … Add additional items under patient/caregiver teaching and communication.

424. Chapter 6. Measure Maps and Profiles (continued, 6) | Agency for Healthcare Research and Quality
     www.ahrq.gov/ncepcr/care/coordination/atlas/chapter6e.html
     June 01, 2014 - accountability or negotiate responsibility ■     Communicate □         Interpersonal communication … Communicate: Between health care professional(s) and patient/family: 9.1A Interpersonal communication … : Author-developed framework of managerial (leadership, culture) and organizational (coordination, communication … Communicate: Within teams of health care professionals: I.3, I.12, I.22 Interpersonal communication … : Author-developed framework of managerial (leadership, culture) and organizational (coordination, communication

425. Tool 4: How To Deliver the Re-Engineered Discharge to Diverse Populations | Agency for Healthcare Research and Quality
     www.ahrq.gov/es/patient-safety/settings/hospital/red/toolkit/redtool4.html
     March 01, 2025 - ) and translation services (for written communication). … Find out about preferred languages for in-person oral communication, phone communication, and written … need to assess your patient's communication and cultural needs. … , nonverbal communication is a powerful and culturally rooted form of interaction. … However, you will still engage in nonverbal communication.    

426. Tool 4: How To Deliver the Re-Engineered Discharge to Diverse Populations | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/hospital/red/toolkit/redtool4.html
     March 01, 2025 - ) and translation services (for written communication). … Find out about preferred languages for in-person oral communication, phone communication, and written … need to assess your patient's communication and cultural needs. … , nonverbal communication is a powerful and culturally rooted form of interaction. … However, you will still engage in nonverbal communication.    

427. TeamSTEPPS Teamwork Performance Observation Tool (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-team-performance-tool.pdf
     June 02, 2025 - Communication Rating a. Provides brief, clear, specific, and timely information to team members b. … call-outs, and handoff techniques to communicate effectively with team members Comments: Overall Rating – Communication … Fosters communication to ensure that team members have a shared mental model Comments: Overall Rating

428. Final Progress Report: Measurement of Decision Quality in Coronary Artery Disease (pdf file)
     www.ahrq.gov/sites/default/files/2024-12/lin-report.pdf
     January 01, 2024 - Measures from literature review Type of measure Number found Knowledge 3 Preferences 2 Communication/ … Decision-making and information-seeking scales Communication/Involvement Catalan et al. … AIDS Care 1994;6(3):349-56 Control Preferences Scale Communication/Involvement Degner and Sloan. … Patient Preferences Tool Communication/Involvement Mazur et al. … , Med Care 1990:28(1):19-28 Facilitation of Patient Involvement Scale Communication/Involvement

429. The Science of Improving Patient Safety and Identifying Defects: Slide Presentation | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/tools/surgery/modules/on-boarding/science-of-safety-slides.html
     December 01, 2017 - Improve teamwork and communication. … Improve teamwork and communication. … Slide 17: Basic Process of Communication 7 Image: An illustration of communication processes for … Teamwork and communication: communication failure: basic components, contributing factors, and the call … Teamwork and communication: communication failure: basic components, contributing factors, and the call

430. Appendix B: Summary of Search Terms | Agency for Healthcare Research and Quality
     www.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamilyapb.html
     July 01, 2018 - 956 132 46 18 terms used: hospital; patient centered care; physician, nurse; quality, safety, communication … CINAHL 204 132 0 13 terms: hospital; patient centered care; physician, nurse; quality, safety, communication … Theses 65 0 0 13 terms: hospital; patient centered care; physician, nurse; quality, safety, communication … Inform Business Global 73 0 0 8 terms used: hospital; patient centered care; quality, safety, communication … Database 92 0 0 14 terms used: hospital; patient centered care; physician, nurse; quality, safety, communication

431. PQMP National Asthma Quality Metric Key Driver Diagram (Vermont) (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/keydriver-vtcollaborative.pdf
     January 24, 2018 - [ASTHMA CONTROL] III - Communication is effective and reliable between emergency department and … Secondary Drivers I - Increase documentation of completion of spirometry [SPIROMETRY] III - Increase communication … [USE OF REGISTRY AND COMMUNICATION] I and II – Increase comprehensive asthma education during and … I and II - AAPs are updated regularly, in EMR and used as a communication tool with the family.

432. Strategy 2: Communicating to Improve Quality (Tool 3) (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-c.docx
     June 02, 2025 - The checklist drives us towards zero harm by better communication and teamwork within our facilities.

433. Appendix B. References | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/hospital/candor/demo-program/grants/appb.html
     August 01, 2022 - Case outcomes in a communication-and-resolution program in New York hospitals. … Developing the Improving Post-event Analysis and Communication Together (IMPACT) tool to involve patients … Communication To Prevent and Respond to Medical Injuries: WA State Collaborative. … Communication-sensitive adverse events and quality metrics: A retrospective database analysis in Washington … Improving Communication With Patients—NY State Unified Court System. Final Progress Report.

434. AHRQ Safety Program for Perinatal Care: Learn About the Comprehensive Unit-based Safety Program
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/learn/learn-about-cusp.pptx
     May 01, 2017 - CUSP Toolkit using Kotter's change model combines CUSP and existing team communication frameworks to … Assemble the Team/Engage Leadership Identify Defects Through Sensemaking Implement Teamwork and Communication … Implement Teamwork and Communication Step 7. Consolidate gains and produce more change. … Understand the Science of Safety Implement Teamwork and Communication 11 AHRQ Safety Program for Perinatal … Develop a communication plan.

435. Diagnostic Safety Resource List (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/diagnostic-safety-resources.pdf
     May 01, 2023 - extent to which their organizational culture supports the diagnostic process, accurate diagnoses, and communication … Provider and Staff Communication Around Diagnosis 1. … • An evidence-based teamwork system to improve communication and teamwork skills among healthcare … Provider and Staff Communication Around Diagnosis 1. … SBAR Technique for Communication: A Situational Briefing Model 5.

436. Core CUSP Toolkit | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/cusp/modules/index.html
     August 01, 2019 - Implement Teamwork and Communication The Implement Teamwork and Communication module of the CUSP … Toolkit will help you to identify barriers to communication. … summarizes the concepts and activities of the other six modules in the CUSP Toolkit, including TeamSTEPPS ® communication

437. Establishing a Program of In Situ Simulations: Facilitator Guide | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/situ/simulation-fac-guide.html
     July 01, 2023 - Simulation can also be used to practice teamwork and communication skills. … These types of skills include the four core TeamSTEPPS ® skills: leadership, communication techniques … In situ simulation excels at helping to improve teamwork and communication skills, thus complementing … use of huddles, and closed-loop communication can be evaluated. … Did you hear closed-loop communication when the order for prescription was given?

438. CAHPS Child Hospital Survey-Using Data and New Narrative Items: The Child HCAHPS Database (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-ch-hospital-webcast-122223-dodson.pdf
     April 12, 2024 - Feedback Report Child HCAHPS Composite Measures/items by Topic Area Measure Type Top Box Scores Topic: Communication … Parent 2023 Child HCAHPS Survey Database Average [Hospital Name] 2023 [Hospital Name] 2022 Communication … Between you and Your Child’s Nurses Composite Measure 86% 85% 84% Communication Between You and Your … Child’s Doctors Composite Measure 79% 80% 78% Communication About Your Child’s Medicines Composite … submitted by 35 hospitals. 33 2023 Child HCAHPS Database Results 34 High Scoring Measures Communication

439. Results | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/reports/engage/results.html
     March 01, 2017 - Here, communication breakdowns, slips, and lapses were the most commonly reported determinants of patient … , but also to communication between primary and specialty care providers. … Patients and patient advocates often responded that the ability to have open electronic communication … Electronic communication types identified included email, communication through a patient portal, and … A patient portal has been identified as an important method of enhancing communication, a vehicle to

440. TeamSTEPPS® Diagnosis Improvement: Module 4 Leadership - Facilitator’s Notes (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/dx-improvement/module4-presenters-notes.pdf
     January 05, 2022 - • Provide guidance to lead and facilitate the improvement of diagnosis-related provider communication … • Commitment = I must raise diagnostic safety concerns. • Communication = What communication style is … Leading efforts to improve communication related to diagnosis is not one size fits all. … Communication strategies and tools to overcome some of the breakdowns in teamwork and team communication … • Communication. • Leadership. • Situation Monitoring. • Mutual Support.