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381. Final Progress Report: RESPOND Pharmacy Education Toolkit: AHRQ Final Report (pdf file)
     www.ahrq.gov/sites/default/files/2024-01/hartung-report.pdf
     January 01, 2024 - The developed toolkit included a patient screening and communication algorithm, a provider communication … These resources were a communication algorithm and checklist, both of which provide pharmacists with … Many of these barriers contribute to suboptimal patient counseling and overall communication. … Improving prescriber-pharmacist communication would deter opioid abuse. 3. … Improving prescriber-patient communication would deter opioid abuse. 4.

382. About the CAHPS® Health Literacy Item Set for Hospitals (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/about-hospital-health-literacy-item-set.pdf
     October 30, 2017 - The items address the following six topic areas: • Information about medications • Communication … between nurses and patients • Communication between doctors and patients • Communication about tests … • Communication about forms • Information about how to care for yourself at home In developing these … https://www.jointcommission.org/what_did_the_doctor_say/ https://health.gov/communication/hlactionplan … • Recognize particular behaviors that inhibit effective communication (e.g., talking too fast, using

383. PowerPoint Presentation
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module5/module-5-slides.pptx
     March 01, 2017 - - https://youtu.be/eL3woSFbsW4 Resident and Family Engagement | ‹#› Video 1.1: Staff Communication … in Action - https://youtu.be/cavAprwMeG0 Resident and Family Engagement | ‹#› Video 1.3 Communication … /CAUTI Long-Term Care Safety Modules Resident and Family Engagement | ‹#› 27 Challenges to Communication … Challenges Ask how the resident and family prefer to receive information Use face-to-face communication … Tools - https://youtu.be/ye9d7UchmRI Resident and Family Engagement | ‹#› Video 1.4 Communication

384. Health Literacy and Patient and Family Engagement: Strategic Tools to Prevent CAUTI | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/cauti-tools/archived-webinars/health-literacy-slides.html
     December 01, 2017 - the ability to: Obtain, Understand, and Act on health information Dependent on clear communication … between patient and the medical team Slide 5 Why is Improved Medical Communication Important … 661 (82%) Communication 760 (61%) Communication 532 (59%) Assessment 555 Assessment 689 … Slide 18 Clear Medical Communication: Physician Barriers Physician Attitudes Communication … Slide 19 Clear Medical Communication: Nursing Barriers Time Lack of Clarity of Daily Goals:

385. The Single IRB Plan Elements (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/funding/policies/single-IRB-plan-elements.pdf
     June 02, 2025 - • Briefly describe how communication between sites and the sIRB will be handled. … which institution or entity will maintain records of the authorization/reliance agreements and of the communication … Note: Applicants are advised to not include the authorization/reliance agreement(s) or the communication

386. AHRQ's Quality & Patient Safety Programs by Setting: Emergency Department | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/emergency-dept/index.html
     July 01, 2025 - The Uncertainty Communication Toolkit  gives healthcare providers a standardized approach to establish … competency in communication of diagnostic uncertainty with patients being discharged from the emergency … simulation-based training to teach emergency medicine physicians to achieve competency on the Uncertainty Communication

387. Section 2: Explanation and Value of the TeamSTEPPS Curriculum  | Agency for Healthcare Research and Quality
     www.ahrq.gov/teamstepps-program/curriculum/intro/explain.html
     July 01, 2023 - Instructional Modules:  The TeamSTEPPS course consists of four modules:  Module 1: Communication … tools such as SBAR (Situation, Background, Assessment, Recommendation) foster effective communication … Varying communication styles. Conflict. Lack of coordination and followup. Distractions. … Teams with strong communication, leadership, situation monitoring, and mutual support skills typically … Use closed-loop communication. Learn from each performance outcome.

388. The Theory of Distributed Cognition | Agency for Healthcare Research and Quality
     www.ahrq.gov/diagnostic-safety/resources/issue-briefs/distributed-cognition-er-nurses2.html
     August 01, 2022 - where shared understanding develops between communicators, to generate an effect or action. 19,20 Communication … among the top system-related causes of diagnostic error, thus underscoring the importance of optimizing communication … numerous interruptions, and lack of a historical relationship with the patient form barriers to effective communication … appreciate how information flows across people, places, and time, we need to understand all aspects of communication … from the mediums used to transmit information (e.g., pagers, telephone, face to face) to the type of communication

389. On the CUSP: Stop BSI (ppt file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/toolkit/contentcalls/assertion-slides/Assertion-Dec-14-2010-508.ppt
     January 01, 2010 - Anesthesiology and Critical Care Medicine The Johns Hopkins Quality and Safety Research Group * Communication … © 2004 JHU Quality and Safety Research Group * We will discuss some of the communication styles we use … See yourself as having worth You value others equally, respecting their right to an opinion Engage in communication … your own opinions * * Assertion IS Being appropriately assertive means: Organized in thought and communication … Safety Program or CUSP And 5 evidence-based techniques and strategies for eliminating CLABSI * Communication

390. New AHRQ SOPS® Diagnostic Safety Supplemental Items for Medical Offices - Yount (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/04-new_sops_diagnostic_safety-yount.pdf
     October 20, 2021 - Communication About Error 2. Communication Openness 3. Office Processes and Standardization 4. … delayed diagnosis happens in this office, we are informed about it. 53 52 Provider and Staff Communication … Provider and Staff Communication Around Diagnosis The manager and providers are ALL approachable with … ,o which their organizational cu lture supports the diagnostic process, accurate d iagnoses, and communication … Around Diagnosis Results Provider and Staff Communication Around Diagnosis Results Time Availability

391. TeamSTEPPS® Diagnosis Improvement: Module 2 Diagnostic Team Structure
     www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/dx-improvement/module2-team-structure.pptx
     January 12, 2022 - How does my communication affect diagnosis? … What might you do individually to contribute to safe diagnostic communication?  … Diagnosis is especially vulnerable to communication breakdowns within the team. … Communication strategies and tools to overcome some of the breakdowns in teamwork and team communication … Communication. Leadership. Situation Monitoring. Mutual Support.

392. TeamSTEPPS® Diagnosis Improvement: Module 2 Diagnostic Team Structure (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/dx-improvement/module2-presenters-notes.pdf
     January 12, 2022 - How does my communication affect diagnosis? … What might you do individually to contribute to safe diagnostic communication? … Diagnosis is especially vulnerable to communication breakdowns within the team. … Communication strategies and tools to overcome some of the breakdowns in teamwork and team communication … • Communication. • Leadership. • Situation Monitoring. • Mutual Support.

393. Rapid Response for Perinatal Safety: Facilitator Guide | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/strategies/rapid-response/rapid-response-fac-guide.html
     July 01, 2023 - Communication between primary care team and rapid responders. … Communication with patient/family. Use of briefings, huddles, and debriefings. … Communication is continuous, valued, and expected. … Ongoing communication with the patient and family. Apology and remediation. … Support implementation of unit systems: Staff training/communication. Simulation.

394. A Conceptual Framework for Studying the Safety of Transitions in Emergency Care (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol2/Behara.pdf
     January 01, 2004 - In effect, handovers are “implicit processes” (personal communication, David Musson, University of Texas … have been made to improve handovers, they have been largely informal and unsuccessful (Croskerry, personal … communication). … Cook has used the “spinning up” metaphor to describe this phenomenon (personal communication, Richard … Genres of organizational communication: a structural approach to studying communication and media.

395. Final Progress Report: Risk Assessment of Pediatric Emergency Transfers (pdf file)
     www.ahrq.gov/sites/default/files/2025-02/holl-report.pdf
     January 01, 2025 - To condense the results of these FMECAS into a single set of specific communication, documentation, … To create a standardized process and tools to address communication, documentation, and coordination … identified were communication and liaison issues…”15 In addition, communication was identified as a … Communication Failures: An Insidious Contributor to Medical Mishaps. … Distributed cognition: how hand-off communication actually works.

396. Emerging Technologies | Agency for Healthcare Research and Quality
     www.ahrq.gov/diagnostic-safety/resources/issue-briefs/healthit-ed-5.html
     February 01, 2021 - Electronic Patient Portals Mobile Text Messaging Health Applications for Synchronous and Asynchronous Communication … increasingly being applied in ED settings. 46 For example, a recent application of AR aims to enhance communication … These and similar nontraditional approaches may enhance patient engagement and communication during the

397. 4 Tk1 T3-Not All Infections Need Antibiotics- Final (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/nhguide/4_TK1_T3-Not_all_Infections_need_antibiotics-_final.pdf
     May 01, 2014 - Situation, Background, Assessment, and Recommendation form (the UTI SBAR form) is intended to guide communication … The UTI SBAR form is based on the Situation, Background, Assessment, and Recommendation form of communication … The SBAR communication style promotes better communication and performance by addressing the specific … • The UTI SBAR form facilitates communication between nursing staff and prescribing clinicians.

398. Guide (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module3/guide.docx
     March 01, 2017 - * · Slides 14–25 · Video 2.2: Enabling the Team · Video 3.1: Teamwork and Support · Video 3.2: Open Communication … Positive Reinforcement · Video 3.4: Collaborative Trust and Confidence · Video 3.5: Just Culture and Open Communication … Materials: Slides 14–25, An Empowered Team, Teamwork and Support, Open Communication, Positive Reinforcement … Materials: Slides 14-25, Enabling the Team video, Teamwork and Support video, Open Communication video … , Positive Reinforcement video, Collaborative Trust and Confidence video, Just Culture and Open Communication

399. Module 3: Staff Empowerment: Material Use Guide | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module3/guide.html
     March 01, 2017 - Slides 14–25 Video 2.2: Enabling the Team Video 3.1: Teamwork and Support Video 3.2: Open Communication … Reinforcement Video 3.4: Collaborative Trust and Confidence Video 3.5: Just Culture and Open Communication … Materials: Slides 14–25, An Empowered Team, Teamwork and Support, Open Communication, Positive Reinforcement … Materials: Slides 14-25, Enabling the Team video, Teamwork and Support video, Open Communication video … , Positive Reinforcement video, Collaborative Trust and Confidence video, Just Culture and Open Communication

400. AHRQ Patient Safety Surveys, TeamSTEPPS Used in Georgia Nursing Homes and Hospitals | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsroom/case-studies/cquips1201.html
     October 01, 2014 - TeamSTEPPS system builds on four competency areas—leadership, situation monitoring, mutual support, and communication—and … This improved our internal processes, while helping us to improve our communication." … Session evaluations proved that building skills in communication and teamwork were highly valuable to … that incorporating TeamSTEPPS strategies with other work that they are doing has helped to overcome communication … "A real benefit of the AHRQ toolkit is that it promotes better communication to help keep everyone on