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341. Learn About the Comprehensive Unit-based Safety Program for Perinatal Safety | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/learn-about-cusp-slides.html
     July 01, 2023 - Implement Teamwork and Communication. Engage Patients and Families. … Foster a culture of teamwork and communication. … Implement Teamwork and Communication Step 7. … Develop a communication plan. … Communication is cited as a root cause of most errors.

342. Welcome Guide for Frontline Providers | Agency for Healthcare Research and Quality
     www.ahrq.gov/teamstepps-program/welcome-guides/frontline-providers.html
     July 01, 2023 - Effective teamwork and communication are foundational to providing every patient with high-quality, safe … It is guided by emerging research related to teams, team performance, communication, and adult learning … The curriculum also considers additional communication and patient engagement methods, such as patient … can be tried out to directly experience how they affect communication with others. … The TeamSTEPPS 3.0 curriculum is organized into four modules: Module 1: Communication .

343. Welcome Guide for Administrators | Agency for Healthcare Research and Quality
     www.ahrq.gov/teamstepps-program/welcome-guides/administrators.html
     July 01, 2023 - Effective teamwork and communication are foundational to providing every patient with high-quality, safe … It is guided by emerging research related to teams, team performance, communication, and adult learning … The curriculum also considers additional communication and patient engagement methods, such as patient … can be tried out to directly experience how they affect communication with others. … The TeamSTEPPS 3.0 curriculum is organized into four modules: Module 1: Communication .

344. Welcome Guide for New TeamSTEPPS Trainers | Agency for Healthcare Research and Quality
     www.ahrq.gov/teamstepps-program/welcome-guides/new-trainers.html
     July 01, 2023 - Effective teamwork and communication are foundational to providing every patient with high-quality, safe … It is guided by emerging research related to teams, team performance, communication, and adult learning … The curriculum also considers additional communication and patient engagement methods, such as patient … can be tried out to directly experience how they affect communication with others. … The TeamSTEPPS 3.0 curriculum is organized into four modules: Module 1: Communication .

345. PowerPoint Presentation
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/esrd/creating-safety-culture/cultureofsafety_hemodialysis.pptx
     September 03, 2014 - is effective communication. … Effective communication consists of the following components:   The communication must be complete. … The communication must be clear. Convey information that is plainly understood. … The communication must be brief. Communicate the information in a concise manner. … The communication must be timely.

346. Patient Experience, Patient Safety, and Provider Well-Being: Associations and Paths (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/2023-virtual-research-meeting-summary-patient-experience.pdf
     January 01, 2023 - • Optimal communication with patients can improve patient safety and lower malpractice risks. … • Diagnostic safety can be improved through more effective communication. … mishaps, and that further breakdowns in communication made the situations vastly worse. … Effective communication is key to improving diagnostic safety. … for open communication when these events occur.

347. Safe Medication Administration: Slide Presentation | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/strategies/medication/safe-medication-slides.html
     July 01, 2023 - Communication with rapid responders. Communication with patient/family. … Communication is continuous, valued, and expected. … Communication with rapid responders. Communication with patient/family. … Use SBAR and closed-loop communication techniques. … Staff training/communication. Simulation.

348. Appendix A. Grantee Profiles | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/hospital/candor/demo-program/grants/appa.html
     August 01, 2022 - Analysis Communication and resolution program. … Findings Communication and resolution program. … Communication and resolution program. … Communication and Resolution Program. … Some targeted areas of improvement specific to communication included communication with the patient

349. Warm Handoff (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/warm-handoff-webinar-slides.pdf
     June 02, 2025 - Guide 5 Key Threats & Promising Interventions Threats to Patient Safety • Breakdowns in communication … Councils (PFAC) • Team-based Care • Medication Management • Family engagement in care • Structured communication … • Strategy to encourage bi (or tri) directional communication with patients, family members and the … • Communication breakdowns are a key threat to patient safety. … – Reduce breakdowns in communication. 10 When should a Warm Handoff be used?

350. Labor and Delivery Unit Safety (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/labor-delivery-unit/ldusafety_facguide.pdf
     May 01, 2017 - This scenario reinforces teamwork and communication related to— • situational awareness, • ability … to get additional help quickly, • use of cognitive aids, such as checklists, • communication with … This aspect of perinatal safety calls for L&D units to foster a culture of teamwork and communication … TeamSTEPPS® teamwork training offers several useful communication techniques. … with the patient and family o Investigation o Ongoing communication with the patient and family

351. Module 2: Communicating Change in a Resident's Condition | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/long-term-care/resource/facilities/ltc/mod2.html
     March 01, 2019 -     Introduction     Working Toward a Safe Environment     Communicating About Unwanted Events     Communication … : A Skill You Can Learn Session 2     Communication Tools     What Should Be Communicated     Communication … Action Steps for Nursing Assistants     Communication Action Steps for Licensed Nurses Conclusion

352. Monitoring for Perinatal Safety: Electronic Fetal Monitoring (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/safe-electronic/e-fetal-monitoring_facguide.pdf
     May 01, 2017 - correctly interpret EFM strips; intra- and inter-observer variability in EFM interpretation; poor communication … These scenarios reinforce teamwork and communication related to the following: • Situational awareness … with rapid responders • Communication with patient/family • Use of briefings, huddles, and debriefings … • Use of transition communication techniques to ensure a shared mental model of plan of care and perceived … • Whether standard NICHD terminology is consistently used for interpretation and communication of EFM

353. Final Progress Report: Addressing Patients' Multiple Concerns in Primary Care (pdf file)
     www.ahrq.gov/sites/default/files/2024-07/heritage-report.pdf
     January 01, 2024 - 'Physician-patient communication: A key to malpractice prevention.' … 'Physician's communication style and patient satisfaction.' … 'Patient communication skills training for improved communication competence in the primary care medical … Journal of Communication. 82. Heritage, John and David Greatbatch, (1991). … Health Communication, 14(3). 87.

354. Educational Bundles | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/quality/tools/cauti-ltc/education-bundles.html
     February 01, 2019 - Communication and Teamwork Communication Strategies Describes how barriers to effective communication … impact the safety culture in an LTC facility, and provides TeamSTEPPS© tools and strategies to improve communication … An activity, including a role play, is included to practice communication skills surrounding urine culturing … prescribe antibiotics, explains why and how to document signs and symptoms, and describes how to use communication … A case study and key accompany these materials to enhance knowledge and communication of the harms of

355. Appropriate Assertion (Slide Presentation) | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/cusp/toolkit/content-calls/assertion-slides/assertion-slides.html
     October 01, 2014 - Communication Styles Slide 3. Aggressive- The Goal is to Dominate and Win! Slide 4. … Communication to Improve Patient Safety: A Continuous Process Slide 10. … Communication Styles Assertive Aggressive Passive or Passive Aggressive? … Assertion IS Being appropriately assertive means: Organized in thought and communication Speak … Communication to Improve Patient Safety: A Continuous Process Image of arrows going around in a circle

356. 2021 CAHPS Hospital Survey Database Chartbook (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2021-childhcahps-chartbook.pdf
     January 01, 2021 - with Parent Communication Between You and Your Child’s Nurses (composite measure) 86% Communication … with Parent (continued) Communication About Your Child’s Medicines (composite measure) 81% Keeping … The results are organized by the topic areas assessed in the survey: (1) Communication with Parent; … (2) Communication with Child; (3) Attention to Safety and Comfort; (4) Hospital Environment; and (5) … Communication with Parent Measures Communication Between You and Your Child's Nurses Composite Measure

357. CHIPRA Pediatric Quality Measures Program (PQMP) Candidate Measure Submission Form (CPCF) (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-140-section-5.8.pdf
     January 01, 2014 - referred to as communication “events.” … Independent raters also coded the communication events from videotapes. … than parents who report less communication. … Clear communication was also important. … with nurses, communication with physicians, responsiveness of hospital staff, pain management, communication

358. Understanding Quality and Safety Problems in the Ambulatory Environment: Seeking Improvement With Promising Teamwork Tools and Strategies (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol3/Advances-Webster_76.pdf
     July 18, 2008 - Communication and information flow processes. … Communication: Closed loop and structured techniques. … Communication skills are the lifeblood of teamwork, yet communication failures66, 67 are the root cause … Structured communication and handoffs: SBAR. … Communication breakdown in the outpatient referral process.

359. About the CAHPS® Health Literacy Item Set for Hospitals (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/literacy/about_the_health_literacy_item_set_for_hospitals_911.pdf
     October 01, 2015 - There are many ways in which health care professionals in the inpatient setting can address the communication … The items address the following six topic areas: • Information about medications • Communication … between nurses and patients • Communication between doctors and patients • Communication about … http://www.jointcommission.org/What_Did_the_Doctor_Say http://www.health.gov/communication/hlactionplan … • Recognize particular behaviors that inhibit effective communication (e.g., talking too fast, using

360. How to Use the AHRQ SOPS Ambulatory Surgery Center Survey to Improve Patient Safety -Ginsberg (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/2-ASC_Webcast_2021-Ginsberg.pdf
     January 01, 2021 - resistance • Build capacity in the health care system to accelerate safety improvements • Improve communication … Communication About Patient Information 2. Communication Openness 3. … for Patient Safety Near-Miss Documentation Overall Rating on Patient Safety (Excellent to Poor) Communication