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  1. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/safe-electronic/e-fetal-monitoring_facguide.docx
    May 01, 2017 - to correctly interpret EFM strips; intra- and inter-observer variability in EFM interpretation; poor communication … , physicians, midwives, and other L&D staff responsible for assessment, interpretation, management, communication … Slide 13 SAY: In situ simulation can improve knowledge, practical skills, communication, and team … These scenarios reinforce teamwork and communication related to the following: · Situational awareness … with rapid responders · Communication with patient/family · Use of briefings, huddles, and debriefings
  2. www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/pf-engagement-fac-guide.html
    July 01, 2023 - Present tools to improve communication among patients, families, and clinicians. … Slide 10: The Link Between Communication and Patient Safety Say: Communication among L&D team members … Slide 11: Communication Tips Say: When communicating with patients and their families, unit team … Slide 19: Adverse Event Initial Communication Say: Communication is an ongoing process that occurs … During the initial communication with the patient and family, providers should— Communicate only
  3. www.ahrq.gov/patient-safety/settings/hospital/candor/impguide.html
    August 01, 2022 - Implementation Guide for the CANDOR Process Communication and Optimal Resolution Toolkit Purpose … Module 5: Response and Disclosure Communication. Module 6: Care for the Caregiver. … The three subgroups include: Communication Team . … This team has two sub-teams: Disclosure Communication . … Communication Assessment Guide . Case Scenarios: Handling Challenging Communications .
  4. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_5_Comm_Comp_508.pdf
    June 02, 2025 - Communicating for Improve Quality (Tool 5) Guide to Patient and Family Engagement :: 1 Overview of Communication … Competencies Effective communication between clinicians, patients, and families can lead to better … ”  Invite the patient and family to use the white board as a communication tool.
  5. www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-child-hcahps-chartbook.pdf
    January 01, 2023 - Communication with Parent B-1 Table B-2. Communication with Child B-2 Table B-3. … with Parent Communication Between You and Your Child’s Nurses 84% Communication Between You and Your … with Parent Communication Between You and Your Child’s Nurses 86% 86% 83% 79% 84% Communication … with Parent Communication Between You and Your Child’s Nurses 82% 83% 85% 86% 86% 84% CommunicationCommunication with Parent Child HCAHPS Survey Question Text Response Options Measures Communication
  6. www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/apply/applycusp.pptx
    August 18, 2011 - Executive Understand the Science of Safety Identify Defects Through Sensemaking Implement Teamwork and Communication … Identify barriers to communication Describe the connections between communication and medical error … Identify and apply effective communication strategies from CUSP and TeamSTEPPS® 23 23 The Keys … Communication failure: basic components, contributing factors and the call for structure. … TeamSTEPPS Fundamentals Course: Module 6 Communication.
  7. www.ahrq.gov/action-alliance/resources/measure-domains.html
    April 01, 2025 - Implementation of team communication training. … Domain 4: Accountability and Transparency: Use of a communication and resolution program. … This team communication and collaboration training aims to raise diagnostic safety awareness, introduce … Domain 4: Accountability and Transparency AHRQ CANDOR (Communication and Optimal Resolution) Toolkit … when a patient is harmed and to promote candid, empathetic communication and timely resolution for patients
  8. www.ahrq.gov/research/findings/nhqrdr/chartbooks/personcentered/index.html
    June 01, 2018 - Person- and Family-Centered Care Summary of Trends Measures of Person- and Family- Centered Care Communication … Measures: Hospital Communication Measures: Home Health Care Measures of Engagement in Decisionmaking … Person- and Family-Centered Care Summary of Trends Measures of Person- and Family-Centered Care    Communication … Measures: Hospital    Communication Measures: Home Health Care Measures of Engagement in Decisionmaking
  9. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/sppc-summary_report.pdf
    May 01, 2017 - and communication pillar. … Many units reported adopting several TeamSTEPPS communication techniques. … Teamwork and communication was vital to introducing or improving rapid response systems. … Key efforts for these improvements centered on teamwork and communication and in situ simulations. … b Personal Communication from Donna Caldwell and Janet Muri at the National Perinatal Information Center
  10. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_5_Comm_Comp_508.docx
    June 02, 2025 - Strategy 2: Communicating for Improve Quality (Tool 5) Overview of Communication Competencies Effective … communication between clinicians, patients, and families can lead to better health care outcomes and … Invite the patient and family to use the white board as a communication tool.
  11. www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/patfamilyengagement/CUSP-Patient-Family-Engagement.pptx
    May 01, 2013 - and family advisors Describe how to work with patients and family advisors Present tools to improve communication … and families 6 Characteristics of an Engaged Advisor1 Listen well Share your views Draw on your communication … be addressed Identify family who should be partners in the patient’s care Highlight main points of communication … The Importance of Effective Communication The Link Between Communication and Patient Safety1 … Patient outcomes Patient safety Perceptions of quality 14 Communication Tips1 Speak slowly Use
  12. www.ahrq.gov/research/findings/final-reports/index.html?page=17
    January 01, 2024 - Grant Number: U18 HS 015904 Topic(s): Communication and Teamwork, Medication Safety Publication Date … : Medication Safety Publication Date: June 2007 Improving Patient Safety Through Provider Communication … Grant Number: U18 HS 015846 Topic(s): Communication and Teamwork, Teamwork and Leadership Publication … Grant Number: R01 HS 011991 Topic(s): Communication and Teamwork, Teamwork and Leadership Publication … Grant Number: P01 HS 10876 Topic(s): Communication and Teamwork, Patient and Family Engagement Publication
  13. www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/strategies/safe-electronic-slides.html
    July 01, 2023 - Poor communication related to EFM findings. … Communication with rapid responders. Communication with patient/family. … Use SBAR, callouts, huddles, and closed-loop communication techniques. … Communication is continuous, valued, and expected. … Staff training/communication. Simulation.
  14. www.ahrq.gov/hai/cusp/modules/patient-family-engagement/alt-text-tab.html
    September 01, 2013 - patient and family as advisors Describe how to work with patient advisors Present tools to improve communication … patient and family as advisors Describe how to work with patient advisors Present tools to improve communication … (vignette still) Click here to play Video icon Effective Patient and Family Communication … Slide 13 The Importance of Effective Communication   Two providers standing together and … conversing Slide 14 The Link Between Communication and Patient Safety 1 Patient outcomes
  15. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-analysis-webcast-advancing-methods-4.pdf
    March 03, 2021 - Indicators-Starting Point 68.6% Goals: Threshold 83.8% Target 85% Max 88.5% A3 Communication … Current Condition: HOSPICE - COMMUNICATION *Note 3 month lag time for survey recipients Goal: Listen … Patient stays <48hrs) • Communication processes within the Hospice clinical team • Staffing & Census … TQ Cobb - 2 Night Nurses No Doctor at Cobb x 1 yr; Covering MD's & PALL Med inconsistent with communication … Dudley Completed Communication with families over scheduling Cl inic ians Call families 1st thing
  16. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-analysis-webcast-examples-3.pdf
    March 03, 2021 - with Doctors Communication about Medicine Responsiveness of Hospital Staff Discharge Information … Communication with Nurses, Cleanliness of Hospital Environment, and Care Transition have direct impacts … Communication about Medicine influences other composites, therefore making it a fruitful point of intervention … with Nurses 4.6% Care Transition 4.1% Communication with Doctors 3.0% Communication about Medicine … 8% 9% 10% KEY TAKEAWAY: If 10% of the veterans' ratings improved from bottom box to top box for Communication
  17. www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-care-transitions5.html
    June 01, 2023 - . 87 Interventions related to measuring and preventing postdischarge error have largely focused on communicationCommunication between inpatient and outpatient providers is quite limited and often only consists of … Deficits occur in both communication and information transfer at the inpatient-to-outpatient transition … discharge summary templates and other electronic tools were associated with improved timeliness of communication … with outpatient physicians and improved communication of potential diagnostic errors, such as discussing
  18. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/medication/safemed_facguide.pdf
    May 01, 2017 - with rapid responders, and • communication with patient/family. … TeamSTEPPS® teamwork training offers several useful communication techniques applicable to the use … These include the following: • Communication between unit staff and admitting providers concerning … Administration 11 SAY: • Communication during transitions of care helps to ensure a shared mental … with rapid responders, and • communication with patient/family.
  19. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/be-prepared_webinar_slides.pdf
    January 01, 2015 - Facilitating Communication • Unlocking shared meaning • Revealing contextual factors about the … patient • Preventing communication breakdowns that can result in medical error Improving time management … Patient perspectives on test result communication in primary care: a qualitative study. … Safe and effective communication to prevent diagnostic errors. … http://psqh.com/safe-and-effective-communication-to-prevent- diagnostic-errors. 5.
  20. www.ahrq.gov/sites/default/files/publications/files/pocketguide.pdf
    January 01, 2020 - Team Structure • Multi-Team System For Patient Care ..............................................7 Communication … It is based on team structure and four teachable-learnable skills: Communication, Leadership, Situation … 9 Communication SBAR A technique for communicating critical information that requires immediate … 10 Communication Call-Out Strategy used to communicate important or critical information • Informs … Nurse: “BP is 96/62” 11 Communication Check-Back Using closed-loop communication to ensure that

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