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321. Resources by the CMS Patient Safety Structural Measure Domains | Agency for Healthcare Research and Quality
     www.ahrq.gov/action-alliance/resources/measure-domains.html
     April 01, 2025 - Implementation of team communication training. … Domain 4: Accountability and Transparency: Use of a communication and resolution program. … This team communication and collaboration training aims to raise diagnostic safety awareness, introduce … Domain 4: Accountability and Transparency AHRQ CANDOR (Communication and Optimal Resolution) Toolkit … when a patient is harmed and to promote candid, empathetic communication and timely resolution for patients

322. (“Apply CUSP” cover slide with CUSP Toolkit logo)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/apply/applycusp.pptx
     August 18, 2011 - Executive Understand the Science of Safety Identify Defects Through Sensemaking Implement Teamwork and Communication … Identify barriers to communication Describe the connections between communication and medical error … Identify and apply effective communication strategies from CUSP and TeamSTEPPS® 23 23 The Keys … Communication failure: basic components, contributing factors and the call for structure. … TeamSTEPPS Fundamentals Course: Module 6 Communication.

323. AHRQ Safety Program for Perinatal Care Summary Report (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/sppc-summary_report.pdf
     May 01, 2017 - and communication pillar. … Many units reported adopting several TeamSTEPPS communication techniques. … Teamwork and communication was vital to introducing or improving rapid response systems. … Key efforts for these improvements centered on teamwork and communication and in situ simulations. … b Personal Communication from Donna Caldwell and Janet Muri at the National Perinatal Information Center

324. Chartbook on Person- and Family-Centered Care | Agency for Healthcare Research and Quality
     www.ahrq.gov/research/findings/nhqrdr/chartbooks/personcentered/index.html
     June 01, 2018 - Person- and Family-Centered Care Summary of Trends Measures of Person- and Family- Centered Care Communication … Measures: Hospital Communication Measures: Home Health Care Measures of Engagement in Decisionmaking … Person- and Family-Centered Care Summary of Trends Measures of Person- and Family-Centered Care    Communication … Measures: Hospital    Communication Measures: Home Health Care Measures of Engagement in Decisionmaking

325. Module 2: Communicating Change in a Resident's Condition | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/long-term-care/resource/facilities/ltc/mod2.html
     March 01, 2019 -     Introduction     Working Toward a Safe Environment     Communicating About Unwanted Events     Communication … : A Skill You Can Learn Session 2     Communication Tools     What Should Be Communicated     Communication … Action Steps for Nursing Assistants     Communication Action Steps for Licensed Nurses Conclusion

326. Cover slide
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/patfamilyengagement/CUSP-Patient-Family-Engagement.pptx
     May 01, 2013 - and family advisors Describe how to work with patients and family advisors Present tools to improve communication … and families 6 Characteristics of an Engaged Advisor1 Listen well Share your views Draw on your communication … be addressed Identify family who should be partners in the patient’s care Highlight main points of communication … The Importance of Effective Communication The Link Between Communication and Patient Safety1 … Patient outcomes Patient safety Perceptions of quality 14 Communication Tips1 Speak slowly Use

327. Monitoring for Perinatal Safety: Electronic Fetal Monitoring: Slide Presentation | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/strategies/safe-electronic-slides.html
     July 01, 2023 - Poor communication related to EFM findings. … Communication with rapid responders. Communication with patient/family. … Use SBAR, callouts, huddles, and closed-loop communication techniques. … Communication is continuous, valued, and expected. … Staff training/communication. Simulation.

328. Improving Patient Experience: Data Analysis Methods webcast - Wellstar (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-analysis-webcast-advancing-methods-4.pdf
     March 03, 2021 - Indicators-Starting Point 68.6% Goals: Threshold 83.8% Target 85% Max 88.5% A3 Communication … Current Condition: HOSPICE - COMMUNICATION *Note 3 month lag time for survey recipients Goal: Listen … Patient stays <48hrs) • Communication processes within the Hospice clinical team • Staffing & Census … TQ Cobb - 2 Night Nurses No Doctor at Cobb x 1 yr; Covering MD's & PALL Med inconsistent with communication … Dudley Completed Communication with families over scheduling Cl inic ians Call families 1st thing

329. Improving Patient Experience: Data Analysis Methods webcast - VA (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-analysis-webcast-examples-3.pdf
     March 03, 2021 - with Doctors Communication about Medicine Responsiveness of Hospital Staff Discharge Information … Communication with Nurses, Cleanliness of Hospital Environment, and Care Transition have direct impacts … Communication about Medicine influences other composites, therefore making it a fruitful point of intervention … with Nurses 4.6% Care Transition 4.1% Communication with Doctors 3.0% Communication about Medicine … 8% 9% 10% KEY TAKEAWAY: If 10% of the veterans' ratings improved from bottom box to top box for Communication

330. Patient Family Engagement PowerPoint Content and Alternate Text | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/cusp/modules/patient-family-engagement/alt-text-tab.html
     September 01, 2013 - patient and family as advisors Describe how to work with patient advisors Present tools to improve communication … patient and family as advisors Describe how to work with patient advisors Present tools to improve communication … (vignette still) Click here to play Video icon Effective Patient and Family Communication … Slide 13 The Importance of Effective Communication   Two providers standing together and … conversing Slide 14 The Link Between Communication and Patient Safety 1 Patient outcomes

331. Inpatient-to-Outpatient Transitions | Agency for Healthcare Research and Quality
     www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-care-transitions5.html
     June 01, 2023 - . 87 Interventions related to measuring and preventing postdischarge error have largely focused on communication … Communication between inpatient and outpatient providers is quite limited and often only consists of … Deficits occur in both communication and information transfer at the inpatient-to-outpatient transition … discharge summary templates and other electronic tools were associated with improved timeliness of communication … with outpatient physicians and improved communication of potential diagnostic errors, such as discussing

332. AHRQ Safety Program for Perinatal Care: Safe Medication Administration (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/medication/safemed_facguide.pdf
     May 01, 2017 - with rapid responders, and • communication with patient/family. … TeamSTEPPS® teamwork training offers several useful communication techniques applicable to the use … These include the following: • Communication between unit staff and admitting providers concerning … Administration 11 SAY: • Communication during transitions of care helps to ensure a shared mental … with rapid responders, and • communication with patient/family.

333. Pocket Guide: TeamSTEPPS: Strategies & Tools to Enhance Performance and Patient Safety (pdf file)
     www.ahrq.gov/sites/default/files/publications/files/pocketguide.pdf
     January 01, 2020 - Team Structure • Multi-Team System For Patient Care ..............................................7 Communication … It is based on team structure and four teachable-learnable skills: Communication, Leadership, Situation … 9 Communication SBAR A technique for communicating critical information that requires immediate … 10 Communication Call-Out Strategy used to communicate important or critical information • Informs … Nurse: “BP is 96/62” 11 Communication Check-Back Using closed-loop communication to ensure that

334. Be Prepared to Be Engaged (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/be-prepared_webinar_slides.pdf
     January 01, 2015 - Facilitating Communication • Unlocking shared meaning • Revealing contextual factors about the … patient • Preventing communication breakdowns that can result in medical error Improving time management … Patient perspectives on test result communication in primary care: a qualitative study. … Safe and effective communication to prevent diagnostic errors. … http://psqh.com/safe-and-effective-communication-to-prevent- diagnostic-errors. 5.

335. Learn About the Comprehensive Unit-based Safety Program for Perinatal Safety | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/learn-about-cusp-slides.html
     July 01, 2023 - Implement Teamwork and Communication. Engage Patients and Families. … Foster a culture of teamwork and communication. … Implement Teamwork and Communication Step 7. … Develop a communication plan. … Communication is cited as a root cause of most errors.

336. Welcome Guide for Frontline Providers | Agency for Healthcare Research and Quality
     www.ahrq.gov/teamstepps-program/welcome-guides/frontline-providers.html
     July 01, 2023 - Effective teamwork and communication are foundational to providing every patient with high-quality, safe … It is guided by emerging research related to teams, team performance, communication, and adult learning … The curriculum also considers additional communication and patient engagement methods, such as patient … can be tried out to directly experience how they affect communication with others. … The TeamSTEPPS 3.0 curriculum is organized into four modules: Module 1: Communication .

337. Welcome Guide for Administrators | Agency for Healthcare Research and Quality
     www.ahrq.gov/teamstepps-program/welcome-guides/administrators.html
     July 01, 2023 - Effective teamwork and communication are foundational to providing every patient with high-quality, safe … It is guided by emerging research related to teams, team performance, communication, and adult learning … The curriculum also considers additional communication and patient engagement methods, such as patient … can be tried out to directly experience how they affect communication with others. … The TeamSTEPPS 3.0 curriculum is organized into four modules: Module 1: Communication .

338. Welcome Guide for New TeamSTEPPS Trainers | Agency for Healthcare Research and Quality
     www.ahrq.gov/teamstepps-program/welcome-guides/new-trainers.html
     July 01, 2023 - Effective teamwork and communication are foundational to providing every patient with high-quality, safe … It is guided by emerging research related to teams, team performance, communication, and adult learning … The curriculum also considers additional communication and patient engagement methods, such as patient … can be tried out to directly experience how they affect communication with others. … The TeamSTEPPS 3.0 curriculum is organized into four modules: Module 1: Communication .

339. Patient Experience, Patient Safety, and Provider Well-Being: Associations and Paths (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/2023-virtual-research-meeting-summary-patient-experience.pdf
     January 01, 2023 - • Optimal communication with patients can improve patient safety and lower malpractice risks. … • Diagnostic safety can be improved through more effective communication. … mishaps, and that further breakdowns in communication made the situations vastly worse. … Effective communication is key to improving diagnostic safety. … for open communication when these events occur.

340. PowerPoint Presentation
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/esrd/creating-safety-culture/cultureofsafety_hemodialysis.pptx
     September 03, 2014 - is effective communication. … Effective communication consists of the following components:   The communication must be complete. … The communication must be clear. Convey information that is plainly understood. … The communication must be brief. Communicate the information in a concise manner. … The communication must be timely.