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  1. www.ahrq.gov/teamstepps/events/webinars/feb-2017.html
    February 01, 2017 - Decisions and Communication Slide 32. Strengths of Holacracies Slide 33. … How communication flows . … Communication. Personal Accountability. … may be difficult Communication: Can be compromised by poor lateral communication and by filtering … Communication. Personal Accountability.
  2. www.ahrq.gov/sites/default/files/2025-02/umoren-report.pdf
    January 01, 2025 - In settings where team members are not co- located, good teamwork and communication skills are even more … The communication sub-model to represent the information exchange that happens between several roles … For each referral, the model triggers both the communication sequence and transportation workflows. … time (total communication time before transportation). … The findings showed that, although communication technologies remained high scoring amongst providers
  3. www.ahrq.gov/patient-safety/resources/learning-lab/ambulatory-pediatric-long-desc.html
    January 01, 2025 - Create patient/family medication monitoring processes and communication with the clinic to prevent adverse … If communication delays occurred, the electronic health record (EHR) triggered a message to nurses to … enact the communication plan. … Early analysis of the project showed a threefold increase in closed-loop communication, from 20 percent … Redesigning communication and care for children with type 1 diabetes or autism spectrum disorder and
  4. www.ahrq.gov/research/findings/nhqrdr/chartbooks/personcentered/pcc-slides.html
    June 01, 2018 - Promoting effective communication and coordination of care. … Slide 14 Communication Optimal health care requires good communication between patients and providers … , yet barriers to provider-patient communication are common. … Slide 20 Communication Measures: Hospital Adult hospital patients who reported poor communication … Slide 22 Communication Measures: Home Health Care Provider-patient communication among adults
  5. www.ahrq.gov/patient-safety/reports/issue-briefs/distributed-cognition-er-nurses4.html
    August 01, 2022 - The explicit role of communication in diagnostic processes, as well as the impact of suboptimal communication … For example, although they have been available for years, the implementation of communication devices … Not enough research attention has been paid to differences in communication that can contribute to the … Information flow  Optimize information flow by improving communication. … Examples include: Providing formal training in communication. Having periodic ED huddles.
  6. www.ahrq.gov/diagnostic-safety/resources/issue-briefs/distributed-cognition-er-nurses4.html
    August 01, 2022 - The explicit role of communication in diagnostic processes, as well as the impact of suboptimal communication … For example, although they have been available for years, the implementation of communication devices … Not enough research attention has been paid to differences in communication that can contribute to the … Information flow  Optimize information flow by improving communication. … Examples include: Providing formal training in communication. Having periodic ED huddles.
  7. www.ahrq.gov/teamstepps/primarycare/1_communication_bad/index.html
    December 01, 2012 - Communication (Poor Teamwork) The Primary Care version of TeamSTEPPS incorporates a series of
  8. Implementation Plan (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/pdi/d6_pdi_implementationplan.pdf
    June 29, 2016 - • Develop a communication/training and implementation plan. … • Set a timeframe and target dates for the completion of tasks/actions and communication/training … In Column 4, determine whether communication/training is required for each task. … If so, replace the red text with target dates of communication/training in column 5. … Once the communication/training is complete, check off the completion boxes. 6.
  9. Implementation Plan (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d6_combo_implementationplan.pdf
    June 29, 2016 - • Develop a communication/training and implementation plan. … • Set a timeframe and target dates for the completion of tasks/actions and communication/training … In Column 4, determine whether communication/training is required for each task. … If so, replace the red text with target dates of communication/training in column 5. … Once the communication/training is complete, check off the completion boxes. 6.
  10. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/child-hcahps-overview-survey.pdf
    April 12, 2022 - of children age 17 and under • 18 single-item and composite measures • 5 overarching groups: ► Communication … with parent ► Communication with child ► Attention to safety and comfort ► Hospital environment ► Hospital … child_hp_survey.html 11 Measure Examples Example Questions for Selected Measures Average Hospital Top-Box Score Communication … with Parent: Keeping you informed about your child’s care 72% Communication with Child: How well nurses
  11. www.ahrq.gov/health-literacy/improve/precautions/tool3b.html
    March 01, 2024 - Literacy Assessment Quiz Role Playing Ideas Communicate Clearly: Tool 4 Key Strategies for Clear CommunicationCommunication Self-Assessment Communication Observation Form Plain Language Words Use the Teach-Back … What have you learned that you will use to improve your communication with patients? … What is the most important thing that our practice needs to change to promote better communication?
  12. www.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2017-materials/teamstepps-webinar-071217.pptx
    January 01, 2017 - Communication. Situation monitoring. Mutual support. … Communication—Structured process by which information is clearly and accurately exchanged among team … Human Factors, Communication, and Leadership are in the top three positions for 2013, 2014, and 2015, … Communication goes through Sender initiates message. … This leads back to Communication, which continues the process. 18 IMPACT of Communication on Patients
  13. www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/strategies/medication/safe-medication-fac-guide.html
    July 01, 2023 - This scenario reinforces teamwork and communication related to— Situational awareness. … Communication with rapid responders. Communication with patient/family. … Communication with rapid responders. Communication with patient/family. … Adding additional items under patient/caregiver teaching and communication. … Staff training/communication. Simulation.
  14. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/addressing-emerging-needs-09132023-edgeman-levitan.pdf
    October 01, 2023 - Edgman-Levitan, PA MGH Stoeckle Center for Primary Care Innovation Massachusetts General Hospital/Yale CAHPS Communication … Team • Goals of CAHPS Communication Team ► Members represent AHRQ, Westat, Yale and Rand CAHPS team … to stakeholders’ feedback and concerns about planned and ongoing activities − Improving internal communication …  Using Shared-Decision Making Educational Interventions to Improve Engagement and Doctor-Patient Communication … Access to care  Care coordination Relational measures:  Office staff helpfulness  Patient-provider communication
  15. www.ahrq.gov/sites/default/files/wysiwyg/teamstepps/diagnosis-improvement/dxsafety-facilitators-guide.pdf
    February 04, 2022 - Appropriate communication can mitigate diagnostic errors, so it is important to tailor the communicationCommunication (team engagement in setting goals and using standard communication tools) Rating a. … Communication 3. Leadership 4. … Module 3: Communication 5 A. … Module 3: Communication 18 A.
  16. www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/dx-improvement/dxsafety-facilitators-guide.pdf
    February 04, 2022 - Appropriate communication can mitigate diagnostic errors, so it is important to tailor the communicationCommunication (team engagement in setting goals and using standard communication tools) Rating a. … Communication 3. Leadership 4. … Module 3: Communication 5 A. … Module 3: Communication 18 A.
  17. www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/strategies/safe-electronic-fac-guide.html
    July 01, 2023 - These scenarios reinforce teamwork and communication related to the following: Situational awareness … Communication with rapid responders. Communication with patient/family. … Use of transition communication techniques to ensure a shared mental model of plan of care and perceived … Whether standard NICHD terminology is consistently used for interpretation and communication of EFM findings … Staff training/communication. Simulation.
  18. www.ahrq.gov/hai/cusp/modules/learn/alt-text.html
    April 01, 2013 - Step 6: Generate short term wins Implement Teamwork and Communication Step 7: Consolidate … Develop a communication plan. … ‘Develop a communication plan’ links to CUSP modules ‘Assemble the Team,’ ‘Engage the Senior Executive … Slide 25 Implement Teamwork and Communication Recognize the importance of effective communication … Identify barriers to communication Describe the connection between communication and medical error
  19. www.ahrq.gov/patient-safety/settings/hospital/candor/demo-program/grants/summary.html
    August 01, 2022 - Improving communication. … and Resolution Program (disclosure and resolution program) Data were collected on 125 communication … The project reported significant improvements in communication processes, including a 52% increase in … Team communication training The rates of communication-sensitive adverse events (CSAEs) were examined … to assess the impact of communication training.
  20. www.ahrq.gov/patient-safety/resources/resdesign-tool/kit5.html
    August 01, 2016 - Communication and culture. … Communication and Culture Lesson learned: Effective communication must be timely, complete, accurate … Planned response: Develop multiple types of structured communication for synchronous communication, including … Institute multiple approaches for asynchronous communication, including: Text paging. … Picture archiving and communication system.

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