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281. ED-to-Hospital Transitions | Agency for Healthcare Research and Quality
     www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-care-transitions2.html
     June 01, 2023 - As above, diagnostic momentum, anchoring bias, and early closure can result from poor handoff communication … Handoff receivers may perpetuate these challenges through passive communication, 27 including not asking … In 2012, Beach, et. al., published best practice recommendations for ED-to-inpatient handoff communication … First, standardized approaches for handoff communication based on existing tools (e.g., DE-PASS, SBAR-DR … Specific communication strategies focusing on explicitly acknowledging diagnostic uncertainty and creating

282. Discussion of Findings | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/reports/engage/findings.html
     March 01, 2017 - The four threats are: Communication breakdowns (among patient, provider, and practice staff). … Patient Safety Issues in Primary Care Communication The issue of communication slips and lapses leading … Like communication breakdowns, fragmentation can have far-reaching outcomes. … Embrace transparency (communication, clinic notes, etc.). … Provider Practice staff Regular structured communication Use routine and structured communication

283. Facilitator Notes | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/cusp/modules/apply/ac-cusp.html
     December 01, 2012 - Implement Teamwork and Communication Slide 24. The Keys to Effective Communication Slide 25. … Implement Teamwork and Communication. … Implement Teamwork and Communication Say: After completing the "Teamwork and Communication" module … Identify barriers to communication. … The Keys to Effective Communication Say: Effective communication is complete, clear, brief, and

284. Slide 1
     www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/chartbooks/personcentered/qdr2015-chartbook-personcenteredcare.pptx
     September 01, 2016 - Promoting effective communication and coordination of care. … with health providers Adult hospital patients who sometimes or never had good communication with— … about medications they received in the hospital The measures of poor communication for adults and … good communication between patients and providers, yet barriers to provider-patient communication are … with health providers Adults who experienced a communication barrier during last doctor visit 15

285. Toolkit for Improving Perinatal Safety | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/index.html
     July 01, 2023 - labor and delivery (L&D) units and decrease maternal and neonatal adverse events resulting from poor communication … The SPPC is organized around three program pillars, which include: Teamwork and Communication skills, … The toolkit helps L&D units improve patient safety, team communication, and quality of care for mothers … Toolkit for Improving Perinatal Safety The Toolkit is organized around three pillars—Teamwork and Communication … Teamwork and Communication for Perinatal Safety Perinatal Safety Strategies In Situ Simulation

286. Introducing the Child HCAHPS® Survey Database webcast-Toomey-2 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/child-hcahps-benefits-participation.pdf
     January 01, 2019 - /www.ahrq.gov/pqmp/implementation-qi/toolkit/child-hcahps/index.html 24 Case Study #1: Improving Communication … with Nurses Goal: • Improve Child HCAHPS nurse-child communication scores above 75th percentile … Intervention: • Communication bundle ► Bedside nurse shift reporting, whiteboards, scripting Outcome … Measures: • Child HCAHPS scores for two communication questions: ► 1) How often the nurse listened … Impacting the Patient’s Experience in a Children’s Hospital Using a Communication Bundle Strategy.

287. Project Evaluation and Debriefing (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/pdi/d8_pdi_projectevaluation.pdf
     June 02, 2025 - Determine whether internal and external communication plans need to be developed. … COMMUNICATION a. … Is there an internal communication plan to inform leadership, management, and staff of project results … Is there an external communication plan to inform accrediting organizations and other stakeholders of … Briefly describe ideas for internal and external communication plans: ___________________________

288. Chapter 6. Measure Maps and Profiles (continued, 25) | Agency for Healthcare Research and Quality
     www.ahrq.gov/ncepcr/care/coordination/atlas/chapter6x.html
     June 01, 2014 - with patients, (2) communication with other providers, (3) tracking data, (4) care management, and ( … Cronbach's alphas for the 5 subscales ranged from 0.48 (5-item access to care and communication with … Communication with Referring Physicians Practice Improvement Module (CRP-PIM) Purpose: To assess communication … : contacting/communication with the consultant, and helpfulness of the consultant’s office staff. … Toward Better Care Coordination Through Improved Communication With Referring Physicians.

289. Safemed Facguide (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/medication/safemed_facguide.docx
     May 01, 2017 - This scenario reinforces teamwork and communication related to— situational awareness, parameters for … with rapid responders, and communication with patient/family. … This aspect of perinatal safety calls for L&D units to foster a culture of teamwork and communication … TeamSTEPPS® teamwork training offers several useful communication techniques applicable to the use of … with rapid responders, and communication with patient/family.

290. AHRQ CAHPS Program: Addressing Emergining Needs for Patient Experience Measurement & Improvement webcast-EDGEMAN-LEVITAN (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/addressing-emerging-needs-09132023-edgeman-levitan.pdf
     October 01, 2023 - Edgman-Levitan, PA MGH Stoeckle Center for Primary Care Innovation Massachusetts General Hospital/Yale CAHPS Communication … Team • Goals of CAHPS Communication Team ► Members represent AHRQ, Westat, Yale and Rand CAHPS team … to stakeholders’ feedback and concerns about planned and ongoing activities − Improving internal communication …  Using Shared-Decision Making Educational Interventions to Improve Engagement and Doctor-Patient Communication … Access to care  Care coordination Relational measures:  Office staff helpfulness  Patient-provider communication

291. Safe Medication Administration: Facilitator Guide | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/strategies/medication/safe-medication-fac-guide.html
     July 01, 2023 - This scenario reinforces teamwork and communication related to— Situational awareness. … Communication with rapid responders. Communication with patient/family. … Communication with rapid responders. Communication with patient/family. … Adding additional items under patient/caregiver teaching and communication. … Staff training/communication. Simulation.

292. Apply Module Slide Presentation Text Descriptions | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/cusp/modules/apply/alt-text.html
     March 01, 2013 - 2 Recognize the importance of effective communication Identify barriers to communication Describe … the connections between communication and medical error Identify and apply effective communication … strategies from CUSP and TeamSTEPPS® The communication that takes place between two people risks … Communication failure: basic components, contributing factors and the call for structure. … TeamSTEPPS Fundamentals Course: Module 6 Communication.

293. Improving Safety Using Teamwork and Patient Safety Norms (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/action-alliance/teamwork-ptsafety-norms-slides.pdf
     June 30, 2025 - strategy for lunch Safety Culture Surveys in Healthcare • Not the same thing as employee engagement ► Communication … reduction in unplanned reoperations • 90% reduction in critical bleeding Core Tools of TeamSTEPPS Communication … Impact of Teamwork and Communication Training Interventions on Safety Culture and Patient Safety in … ► Do you have processes in place that foster teamwork and improve communication? … Based on what you have learned today, How will you use teamwork and communication tools and strategies

294. Monitoring for Perinatal Safety: Electronic Fetal Monitoring: Facilitator Guide | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/strategies/safe-electronic-fac-guide.html
     July 01, 2023 - These scenarios reinforce teamwork and communication related to the following: Situational awareness … Communication with rapid responders. Communication with patient/family. … Use of transition communication techniques to ensure a shared mental model of plan of care and perceived … Whether standard NICHD terminology is consistently used for interpretation and communication of EFM findings … Staff training/communication. Simulation.

295. Communicating With Patients and Families About Antibiotic Decisions (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/communicating-decisions-one-pager.pdf
     September 01, 2022 - Communication practices and antibiotic use for acute respiratory tract infections in children.

296. Communicating With Patients and Families About Antibiotic Decisions – Facilitator Guide (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/communicating-decisions-guide.docx
     September 01, 2022 - In a 2014 systematic review of 13 pediatric studies on parent-clinician communication and antibiotic … Effective communication and good relationships with patients have been more consistently associated with … Using effective communication can go a long way in promoting patient satisfaction and avoiding harmful … A 2013 overview of communication in medical consultations, mostly around those with chronic illness, … How communication affects prescription decisions in consultations for acute illness in children: a

297. Welcome Guide for Trainers of Preprofessional Students | Agency for Healthcare Research and Quality
     www.ahrq.gov/teamstepps-program/welcome-guides/preprofessional-students.html
     June 01, 2023 - Effective teamwork and communication are foundational to providing every patient with high-quality, safe … It is guided by emerging research related to teams, team performance, communication, and adult learning … The curriculum also considers additional communication and patient engagement methods, such as patient … can be tried out to directly experience how they affect communication with others. … The TeamSTEPPS curriculum is organized into four modules: Module 1: Communication .

298. Final Progress Report: Development and Validation of a Tool to Evaluate Handoff Quality (pdf file)
     www.ahrq.gov/sites/default/files/2024-01/arora-report.pdf
     January 01, 2024 - Discerning superior and satisfactory communication remains challenging. … This scenario was developed to include components of professionalism, communication, and setting. … For example, for the script demonstrating unsatisfactory communication, setting and professionalism … Videos can be used by programs to train senders and receivers in handoff communication. … Understanding communication during hospitalist service changes: A mixed methods study.

299. Improving Patient Safety in Ambulatory Surgery Centers: A Resource List for Users of the AHRQ Ambulatory Surgery Center Survey on Patient Safety Culture. (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/resources/asc-resource_list.pdf
     March 01, 2016 - Communication Openness 1. … Communication About Patient Information, #10 SBAR Technique for Communication: A Situational Briefing … Communication About Patient Information, #10 SBAR Technique for Communication: A Situational Briefing … Communication About Patient Information, #10 SBAR Technique for Communication: A Situational Briefing … Communication About Patient Information Composite 2. Communication Openness Composite 3.

300. Learn About CUSP, Facilitator Notes | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/cusp/modules/learn/fac-cusp.html
     December 01, 2012 - Implement Teamwork and Communication. … The "Implement Teamwork and Communication" module presents a number of useful structured communication … Implement Teamwork and Communication Say: The "Implement Teamwork and Communication" module covers … Identify barriers to communication. … Elements That Affect Communication and Information Exchange Say: Communication problems are cited