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281. Appendix F. Interventions | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/reports/engage/appf.html
     March 01, 2017 - Strong Strategies to improve patient-provider communication. … Encourage patient-provider communication. … Encourage patient-provider communication. … communication within health care to improve safety. … Physician self-assessment of communication competencies.

282. PowerPoint Presentation
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module1/grand-rounds-presentation-slides.pptx
     January 01, 2014 - PowerPoint Presentation Communication and Optimal Resolution (CANDOR): Grand Rounds Presentation Presenter … Module 1 Communication is at the heart of the CANDOR process. … the art of communication and have received communication training. … Communication with the caregivers involved in the event needs to be supportive and ongoing. 28 Communication … Conduct communication training for your selected CANDOR Communication Leads.

283. Recommendations and Areas for Future Research | Agency for Healthcare Research and Quality
     www.ahrq.gov/diagnostic-safety/resources/issue-briefs/distributed-cognition-er-nurses4.html
     August 01, 2022 - The explicit role of communication in diagnostic processes, as well as the impact of suboptimal communication … For example, although they have been available for years, the implementation of communication devices … Not enough research attention has been paid to differences in communication that can contribute to the … Information flow  Optimize information flow by improving communication. … Examples include: Providing formal training in communication. Having periodic ED huddles.

284. TO (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/pdi/d8_pdi_projectevaluation.docx
     June 02, 2025 - Quality Indicators How To Improve Hospital Quality and Safety Determine whether internal and external communication … COMMUNICATION a. … Is there an internal communication plan to inform leadership, management, and staff of project results … Is there an external communication plan to inform accrediting organizations and other stakeholders of … Briefly describe ideas for internal and external communication plans:

285. Executive Summary | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/hospital/candor/demo-program/grants/summary.html
     August 01, 2022 - Improving communication. … and Resolution Program (disclosure and resolution program) Data were collected on 125 communication … The project reported significant improvements in communication processes, including a 52% increase in … Team communication training The rates of communication-sensitive adverse events (CSAEs) were examined … to assess the impact of communication training.

286. Patient and Family Engagement | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/cusp/modules/patient-family-engagement/sl-pat-fam.html
     September 01, 2013 - Effective Patient and Family Communication Slide 13. … The Importance of Effective Communication Slide 14. … The Link Between Communication and Patient Safety 1 Slide 15. Communication Tips 1 Slide 16. … Highlight main points of communication tools. … Communication Tips 1 Speak slowly. Use plain language.

287. Strategy 2: Communicating for Improve Quality (Tool 6)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_6_Pres_TX_508.pptx
     July 23, 2010 - Better communication, realized through patient and family engagement, has a direct impact on patient … Which facets of communication have strong effects on outcome: a meta-analysis. … The Communicating to Improve Quality strategy and its tools help to facilitate this communication. … Strategy 2: Communicating to Improve Quality Training (Tool 6) 11 What is the communication packet? … [Refer to Tool 5: Communication Competencies for Clinicians] 13 Strategy 2: Communicating to Improve

288. ED-to-Hospital Transitions | Agency for Healthcare Research and Quality
     www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-care-transitions2.html
     June 01, 2023 - As above, diagnostic momentum, anchoring bias, and early closure can result from poor handoff communication … Handoff receivers may perpetuate these challenges through passive communication, 27 including not asking … In 2012, Beach, et. al., published best practice recommendations for ED-to-inpatient handoff communication … First, standardized approaches for handoff communication based on existing tools (e.g., DE-PASS, SBAR-DR … Specific communication strategies focusing on explicitly acknowledging diagnostic uncertainty and creating

289. Discussion of Findings | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/reports/engage/findings.html
     March 01, 2017 - The four threats are: Communication breakdowns (among patient, provider, and practice staff). … Patient Safety Issues in Primary Care Communication The issue of communication slips and lapses leading … Like communication breakdowns, fragmentation can have far-reaching outcomes. … Embrace transparency (communication, clinic notes, etc.). … Provider Practice staff Regular structured communication Use routine and structured communication

290. Facilitator Notes | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/cusp/modules/apply/ac-cusp.html
     December 01, 2012 - Implement Teamwork and Communication Slide 24. The Keys to Effective Communication Slide 25. … Implement Teamwork and Communication. … Implement Teamwork and Communication Say: After completing the "Teamwork and Communication" module … Identify barriers to communication. … The Keys to Effective Communication Say: Effective communication is complete, clear, brief, and

291. Toolkit for Improving Perinatal Safety | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/index.html
     July 01, 2023 - labor and delivery (L&D) units and decrease maternal and neonatal adverse events resulting from poor communication … The SPPC is organized around three program pillars, which include: Teamwork and Communication skills, … The toolkit helps L&D units improve patient safety, team communication, and quality of care for mothers … Toolkit for Improving Perinatal Safety The Toolkit is organized around three pillars—Teamwork and Communication … Teamwork and Communication for Perinatal Safety Perinatal Safety Strategies In Situ Simulation

292. Slide 1
     www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/chartbooks/personcentered/qdr2015-chartbook-personcenteredcare.pptx
     September 01, 2016 - Promoting effective communication and coordination of care. … with health providers Adult hospital patients who sometimes or never had good communication with— … about medications they received in the hospital The measures of poor communication for adults and … good communication between patients and providers, yet barriers to provider-patient communication are … with health providers Adults who experienced a communication barrier during last doctor visit 15

293. Introducing the Child HCAHPS® Survey Database webcast-Toomey-2 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/child-hcahps-benefits-participation.pdf
     January 01, 2019 - /www.ahrq.gov/pqmp/implementation-qi/toolkit/child-hcahps/index.html 24 Case Study #1: Improving Communication … with Nurses Goal: • Improve Child HCAHPS nurse-child communication scores above 75th percentile … Intervention: • Communication bundle ► Bedside nurse shift reporting, whiteboards, scripting Outcome … Measures: • Child HCAHPS scores for two communication questions: ► 1) How often the nurse listened … Impacting the Patient’s Experience in a Children’s Hospital Using a Communication Bundle Strategy.

294. Project Evaluation and Debriefing (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/pdi/d8_pdi_projectevaluation.pdf
     June 02, 2025 - Determine whether internal and external communication plans need to be developed. … COMMUNICATION a. … Is there an internal communication plan to inform leadership, management, and staff of project results … Is there an external communication plan to inform accrediting organizations and other stakeholders of … Briefly describe ideas for internal and external communication plans: ___________________________

295. Chapter 6. Measure Maps and Profiles (continued, 25) | Agency for Healthcare Research and Quality
     www.ahrq.gov/ncepcr/care/coordination/atlas/chapter6x.html
     June 01, 2014 - with patients, (2) communication with other providers, (3) tracking data, (4) care management, and ( … Cronbach's alphas for the 5 subscales ranged from 0.48 (5-item access to care and communication with … Communication with Referring Physicians Practice Improvement Module (CRP-PIM) Purpose: To assess communication … : contacting/communication with the consultant, and helpfulness of the consultant’s office staff. … Toward Better Care Coordination Through Improved Communication With Referring Physicians.

296. Safemed Facguide (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/medication/safemed_facguide.docx
     May 01, 2017 - This scenario reinforces teamwork and communication related to— situational awareness, parameters for … with rapid responders, and communication with patient/family. … This aspect of perinatal safety calls for L&D units to foster a culture of teamwork and communication … TeamSTEPPS® teamwork training offers several useful communication techniques applicable to the use of … with rapid responders, and communication with patient/family.

297. Safe Medication Administration: Facilitator Guide | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/strategies/medication/safe-medication-fac-guide.html
     July 01, 2023 - This scenario reinforces teamwork and communication related to— Situational awareness. … Communication with rapid responders. Communication with patient/family. … Communication with rapid responders. Communication with patient/family. … Adding additional items under patient/caregiver teaching and communication. … Staff training/communication. Simulation.

298. Apply Module Slide Presentation Text Descriptions | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/cusp/modules/apply/alt-text.html
     March 01, 2013 - 2 Recognize the importance of effective communication Identify barriers to communication Describe … the connections between communication and medical error Identify and apply effective communication … strategies from CUSP and TeamSTEPPS® The communication that takes place between two people risks … Communication failure: basic components, contributing factors and the call for structure. … TeamSTEPPS Fundamentals Course: Module 6 Communication.

299. Improving Safety Using Teamwork and Patient Safety Norms (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/action-alliance/teamwork-ptsafety-norms-slides.pdf
     August 01, 2025 - strategy for lunch Safety Culture Surveys in Healthcare • Not the same thing as employee engagement ► Communication … reduction in unplanned reoperations • 90% reduction in critical bleeding Core Tools of TeamSTEPPS Communication … Impact of Teamwork and Communication Training Interventions on Safety Culture and Patient Safety in … ► Do you have processes in place that foster teamwork and improve communication? … Based on what you have learned today, How will you use teamwork and communication tools and strategies

300. The TeamSTEPPS for Improving Diagnosis Team Assessment Tool: Scale Development and Psychometric Evaluation (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/topics/dx-team-assessment-scale-jtcommjqualpatsaf.pdf
     June 30, 2024 - Rosen, PhD, MA Introduction: One in three patients is affected by diagnosis-related communication failures … Only a few valid and reliable instruments that measure teamwork and communication exist, and none of … In this study, we address the need for a valid and reli- able teamwork and communication measurement … (for example, EHR, face-to-face communication) … effective communication in the diagnostic process