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261. AHRQ-Funded Patient Safety Project Highlights: Improving Healthcare Safety by Enhancing Teamwork and Leadership (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/highlights/ps-project-highlights-teamwork-leadership-2025.pdf
     January 01, 2025 - breakdowns to using simulation training to enhancing communication skills. … communication tool (SBAR), and communication forms. … in the acute care setting and result in more efficient and effective communication. … PACU culture of communication improved on some but not all elements. … through structured communication techniques.

262. TeamSTEPPS® Diagnosis Improvement: Module 7: Putting It All Together (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/dx-improvement/module7-presenters-notes.pdf
     January 01, 2008 - The communication tools we discussed in Module 3 include SBAR – Situation, Background, Assessment, … communication, structure communication with patients, structure communication around diagnostic uncertainty … Additional communication tools are available in other TeamSTEPPS courses that were not included here … It is likely that structured communication could have conveyed the urgency of the situation. 6. … Communication strategies and tools to overcome some of the breakdowns in teamwork and team communication

263. Underwood Surgery Center: Slide Presentation (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/ascwebinar/tinsleyslides.pdf
     September 01, 2015 - Teamwork 86% 80% Response to Mistakes 82% 79% Staffing, Work Pressure, and Pace 76% 77% Communication … case • Staff encouraged to share suggestions of what improvements might be made 59 59 Communication … Added colorful signs in each room with the phases from the checklist 62 62 Communication Openness … Always 87% 74% 63 63 Change Implemented • Medical Director encouragement for more open communication … in the Surgery/Procedure Room Changes Implemented Communication Openness Change Implemented

264. Overview (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/overview.docx
     March 01, 2017 - Teamwork Staff Empowerment Teamwork and Communication Resident and Family Engagement 2. … Compliance With Procedures Staff Empowerment Teamwork and Communication 4. … Handoffs Teamwork and Communication Resident and Family Engagement 7. … and Communication 8. … Communication Openness Staff Empowerment Teamwork and Communication 9.

265. Can We Talk? Priorities for Patient Care Differed Among Health Care Providers (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol1/Evanoff.pdf
     January 01, 2003 - Potter, Laurie Wolf, Deborah Grayson, Clay Dunagan, Stuart Boxerman Abstract Objective: Poor communication … The purpose of this study was to assess communication and consensus regarding patient care goals between … Methods: Frequency of communication and agreement on priorities for patient care were measured among … Introduction Failures of communication among health care providers can lead to medical errors and … Improving communication in the ICU using daily goals. J Crit Care 2003;18(2):71–5.

266. TO (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d8_combo_projectevaluation.docx
     June 02, 2025 - Determine whether internal and external communication plans need to be developed. … COMMUNICATION a. … Is there an internal communication plan to inform leadership, management, and staff of project results … Is there an external communication plan to inform accrediting organizations and other stakeholders of … Briefly describe ideas for internal and external communication plans:

267. Facapplycusp (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/apply/facapplycusp.docx
     June 02, 2025 - Recognize the importance of effective communication, · Identify barriers to communication, · Describe … the connection between communication and medical errors, and · Identify and apply effective communication … Slide 23 SAY: Effective communication is complete, clear, brief, and timely. … People who use brief communication are concise. … People who use timely communication are dependable about offering and requesting information.

268. Module 7: Putting It All Together
     www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/dx-improvement/module7-all-together.pptx
     January 01, 2008 - communication, structure communication with patients, structure communication around diagnostic uncertainty … Additional communication tools are available in other TeamSTEPPS courses that were not included here. … It is likely that structured communication could have conveyed the urgency of the situation. … Communication strategies and tools to overcome some of the breakdowns in teamwork and team communication … Communication. Leadership. Situation Monitoring. Mutual Support.

269. Labor and Delivery Unit Safety: Facilitator Guide | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/strategies/labor-delivery-unit/ldusafety-fac-guide.html
     July 01, 2023 - They are implemented within a culture that fosters teamwork and communication. … Communication with rapid responders. Communication with patient/family. … Communication with rapid responders. Communication with patient/family. … Communication with rapid responders. Communication with patient/family. … Communication with rapid responders. Communication with patient/family.

270. Mod01-Grand-Rounds-Slides (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/grandrounds/mod01-grand-rounds-slides.pdf
     April 01, 2016 - Say: This presentation will introduce you to Communication and Optimal Resolution, or the CANDOR process … It is important to remember what patients want in our communication with them: 1. … Slide 27 Say: Communication is at the heart of the CANDOR process. … the art of communication and have received communication training. … ■ Conduct communication training for your selected CANDOR Communication Leads.

271. TeamSTEPPS for Improving Diagnosis Facilitator's Guide (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/dx-improvement/dxsafety-facilitators-guide.pdf
     February 04, 2022 - Appropriate communication can mitigate diagnostic errors, so it is important to tailor the communication … Communication (team engagement in setting goals and using standard communication tools) Rating a. … Communication 3. Leadership 4. … Module 3: Communication 5 A. … Module 3: Communication 18 A.

272. Event Investigation and Analysis Guide: Appendix D | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide4/apd.html
     August 01, 2022 - Could this type of communication failure occur in the future during normal working conditions? … COMMUNICATION Are there any barriers to communication? If yes, what are they? … COMMUNICATION Were staffing levels appropriate? … COMMUNICATION Was there something that prevented information from being communicated effectively … COMMUNICATION Was there a handoff involved in the event? What happened during the handoff?

273. Ambulatory Pediatric Patient Safety Learning Lab: Pursuing Safe Healthcare at Home | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/resources/learning-lab/ambulatory-pediatric-long-desc.html
     January 01, 2025 - Create patient/family medication monitoring processes and communication with the clinic to prevent adverse … If communication delays occurred, the electronic health record (EHR) triggered a message to nurses to … enact the communication plan. … Early analysis of the project showed a threefold increase in closed-loop communication, from 20 percent … Redesigning communication and care for children with type 1 diabetes or autism spectrum disorder and

274. The TeamSTEPPS for Improving Diagnosis Team Assessment Tool: Scale Development and Psychometric Evaluation (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/topics/dx-team-assessment-scale-jtcommjqualpatsaf.pdf
     June 30, 2024 - Rosen, PhD, MA Introduction: One in three patients is affected by diagnosis-related communication failures … Only a few valid and reliable instruments that measure teamwork and communication exist, and none of … In this study, we address the need for a valid and reli- able teamwork and communication measurement … (for example, EHR, face-to-face communication) … effective communication in the diagnostic process

275. Appendix F. Interventions | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/reports/engage/appf.html
     March 01, 2017 - Strong Strategies to improve patient-provider communication. … Encourage patient-provider communication. … Encourage patient-provider communication. … communication within health care to improve safety. … Physician self-assessment of communication competencies.

276. PowerPoint Presentation
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module1/grand-rounds-presentation-slides.pptx
     January 01, 2014 - PowerPoint Presentation Communication and Optimal Resolution (CANDOR): Grand Rounds Presentation Presenter … Module 1 Communication is at the heart of the CANDOR process. … the art of communication and have received communication training. … Communication with the caregivers involved in the event needs to be supportive and ongoing. 28 Communication … Conduct communication training for your selected CANDOR Communication Leads.

277. Recommendations and Areas for Future Research | Agency for Healthcare Research and Quality
     www.ahrq.gov/diagnostic-safety/resources/issue-briefs/distributed-cognition-er-nurses4.html
     August 01, 2022 - The explicit role of communication in diagnostic processes, as well as the impact of suboptimal communication … For example, although they have been available for years, the implementation of communication devices … Not enough research attention has been paid to differences in communication that can contribute to the … Information flow  Optimize information flow by improving communication. … Examples include: Providing formal training in communication. Having periodic ED huddles.

278. TO (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/pdi/d8_pdi_projectevaluation.docx
     June 02, 2025 - Quality Indicators How To Improve Hospital Quality and Safety Determine whether internal and external communication … COMMUNICATION a. … Is there an internal communication plan to inform leadership, management, and staff of project results … Is there an external communication plan to inform accrediting organizations and other stakeholders of … Briefly describe ideas for internal and external communication plans:

279. Executive Summary | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/hospital/candor/demo-program/grants/summary.html
     August 01, 2022 - Improving communication. … and Resolution Program (disclosure and resolution program) Data were collected on 125 communication … The project reported significant improvements in communication processes, including a 52% increase in … Team communication training The rates of communication-sensitive adverse events (CSAEs) were examined … to assess the impact of communication training.

280. Patient and Family Engagement | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/cusp/modules/patient-family-engagement/sl-pat-fam.html
     September 01, 2013 - Effective Patient and Family Communication Slide 13. … The Importance of Effective Communication Slide 14. … The Link Between Communication and Patient Safety 1 Slide 15. Communication Tips 1 Slide 16. … Highlight main points of communication tools. … Communication Tips 1 Speak slowly. Use plain language.