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241. Next Steps | Agency for Healthcare Research and Quality
     www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-patient-role4.html
     September 01, 2024 - Poor communication between medical professionals and patients is a key factor in all diagnostic error … Thus, enhancing communication between patients and their healthcare team is central to improving diagnostic … quality in this new era of healthcare delivery. 66   Improving patient-clinician communication is an … intervention ripe with possibilities to reduce diagnostic errors.47 New communication strategies focus … The ideal form of communication is bidirectional, collaborative, relational, and closed looped. 71 The

242. Tools To Improve Diagnostic Safety | Agency for Healthcare Research and Quality
     www.ahrq.gov/diagnostic-safety/tools/index.html
     June 01, 2025 - assess the extent to which their organizations support the diagnostic process, accurate diagnoses, and communication … Promote better communication among patients, family members, and health care professionals from the point … Resources To Facilitate Communication Between Patients and Clinicians : From the IOM report, "Improving … implementing TeamSTEPPS for Diagnosis Improvement, teams will learn about the four skills and how improved communication … The Toolkit for Engaging Patients To Improve Diagnostic Safety is designed to promote enhanced communication

243. TeamSTEPPS for Diagnosis Improvement: Knowledge Assessment (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/dx-improvement/dxsafety-knowledge-assessment.pdf
     February 01, 2022 - Mutual support, coaching, communication, problem solving. b. … Leadership, situation monitoring, mutual support, communication. d. … Coaching, leadership, communication, mutual support. 3. … Module 3: Communication 5 A. … Module 3: Communication 18 A.

244. Mod5-Disclosure-Checklist (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module5/mod5-disclosure-checklist.pdf
     April 01, 2016 - individuals who are conducting initial or followup disclosure conversations, including key disclosure communication … Part II can be used to conduct all followup communication. … Remember the key disclosure communication skills listed at the end of the checklist. … Complete 3 Part II - Disclosure Communication Get Ready ■ Review the event … Discuss what went well and what could be done going forward to enhance communication.

245. The Comprehensive Unit-based Safety Program (CUSP) | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/guide-cusp.html
     May 01, 2017 - In this section, the slide sets, videos, and tools highlight the following themes: (1) Communication … methods to improve teamwork and communication. … Use structured briefings to improve communication and teamwork. … Demonstrate how the checklist can improve teamwork and communication. … Design a quality improvement initiative using closed-loop communication.

246. Guide (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module5/guide.docx
     March 01, 2017 - · Video1.2: Communication and Engaging the Family Communicating With Residents and Families: Ideas … and Challenges* · Slides 20–28 · Video 1.3: Communication in Action Engagement Using Resident and … Family Advisers* · Slides 29–33 · Video 1.4: Communication Tools Long-Term Care Ombudsman Program · … Materials: Slides 14–19, Get To Know Your Health Care Team tool, Staff Communication video, Communication … Discuss opportunities to improve communication with all residents and family.

247. Final Progress Report: Racial and Ethnic Variations in Medical Interactions (pdf file)
     www.ahrq.gov/sites/default/files/2024-07/ashton-report.pdf
     January 01, 2024 - suggests that doctors have poorer communication skills with minority patients. … Key words: PAD, Physician-patient communication, Communication intervention. … Key words: Doctor-patient communication, Community intervention, Patient communication efficacy. … Communication & Medicine. (In Press). 12. Sharf BF, Stelljes LA, Gordon HS. … Empowering Communication: A Community-Based Intervention for Patients.

248. Medication Dashboard Data 2024 (xls file)
     www.ahrq.gov/sites/default/files/wysiwyg/npsd/Medication_Dashboard_Data_2024.xlsx
     January 01, 2024 - patient Human Factors 32 45.7% Allergen to the patient Multiple 23 32.9% Allergen to the patient Communication … immediate release) Other 729 73.0% Incorrect dose(s) Human Factors 2,495 11.7% Incorrect dose(s) Communication … course of therapy Human Factors 279 9.6% Incorrect duration of administration or course of therapy Communication … 2,073 71.0% Incorrect medication/substance Human Factors 610 11.8% Incorrect medication/substance Communication … Incorrect rate Human Factors 320 11.9% Incorrect rate Staff qualifications 44 1.6% Incorrect rate Communication

249. TeamSTEPPS® Diagnosis Improvement: Module 1 Introduction
     www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/dx-improvement/module1-introduction.pptx
     January 12, 2022 - Appropriate communication can mitigate diagnostic errors. … TeamSTEPPS can improve teamwork and communication, and effective communication supports the diagnostic … TeamSTEPPS can improve teamwork and communication, and both effective communication and strong teamwork … Communication strategies and tools to overcome some of the breakdowns in teamwork and team communication … Communication Factors in Malpractice Cases.

250. Chapter 6. Measure Maps and Profiles (continued, 8) | Agency for Healthcare Research and Quality
     www.ahrq.gov/ncepcr/care/coordination/atlas/chapter6g.html
     June 01, 2014 - accountability or negotiate responsibility     □ Communicate     ■     Interpersonal communication … Communicate: Between health care professional(s) and patient/family: E7 Interpersonal communication … Starfield, personal communication, September 8, 2010). … Communicate: Between health care professional(s) and patient/family: E7 Interpersonal communication … Starfield, personal communication, September 8, 2010).

251. An Employee Questionnaire for Assessing Patient Safety in Outpatient Surgery (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol4/Carayon.pdf
     February 01, 2005 - openness, communication accuracy, communication timelines, time pressures affecting patient safety … openness Communication accuracy 4 2.07 (.75) 1–4.25 .88 Low comm. … Results of the analysis of the three communication scales (i.e., communication openness, communication … .205 Communication timeliness - - - - - - - - Communication model with one factor 111.4 32 .931 … to keep the three scales of communication separate.

252. Comparability of Results for the 2.0 and 3.0 Versions of the CAHPS Clinician & Group Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/Comparison_of_CG-CAHPS_v3_and_v2.pdf
     July 01, 2015 - • The communication composite had a top box score that was 3 percentage points higher. … Analysis Method To examine differences between the 2.0 and 3.0 versions of the access and communication … Table 1 lists the items in the access and communication composites; note that the items included in … Items in the Access and Communication Composite Measures Composites and Items Version 2.0 Version … Page 3 of 4 Results The top box scores for both the access and communication measures were higher

253. Info FAQs | Agency for Healthcare Research and Quality
     www.ahrq.gov/faqs/index.html?page=4
     June 12, 2025 - Feedback & communication about error. Frequency of events reported. … The dimensions in the nursing home survey are: Communication openness. … Six of the survey dimensions (Communication Openness, Communication About Error, Organizational Learning … The dimensions in the medical office survey are: Communication about error. … Communication openness. Information exchange with other settings.

254. Overview of the Long-Term Care Safety Toolkit Modules and Nursing Home Survey on Patient Safety Culture | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/overview.html
     March 01, 2017 - Teamwork Staff Empowerment Teamwork and Communication Resident and Family Engagement … Compliance With Procedures Staff Empowerment Teamwork and Communication 4. … Handoffs Teamwork and Communication Resident and Family Engagement 7. … Teamwork and Communication 8. … Communication Openness Staff Empowerment Teamwork and Communication 9.

255. Optimizing Safety of Mother and Neonate in a Mixed Methods Learning Laboratory | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/resources/learning-lab/optimizing-safety-long-desc.html
     June 01, 2020 - The specific aims were to: Study how flow of communication may affect patient safety. … Internal Communication. … Internal Communication. Patient Safety Learning Laboaratories In-Person Meeting Report. … Internal Communication. PSLL CONNECT Newsletter: Issue 5. AHRQ, Rockville, MD, 2019. … Internal Communication. PSLL CONNECT Newsletter: Issue 2. AHRQ, Rockville, MD, 2018.

256. Final Progress Report: Patient Safety Learning Laboratory to Enhance the Value and Safety of Neonatal Interfacility Transfers in a Regional Care Network (pdf file)
     www.ahrq.gov/sites/default/files/2025-02/umoren-report.pdf
     January 01, 2025 - In settings where team members are not co- located, good teamwork and communication skills are even more … The communication sub-model to represent the information exchange that happens between several roles … For each referral, the model triggers both the communication sequence and transportation workflows. … time (total communication time before transportation). … The findings showed that, although communication technologies remained high scoring amongst providers

257. Introducing the Child HCAHPS® Survey Database webcast-Toomey-1 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/child-hcahps-overview-survey.pdf
     June 02, 2025 - of children age 17 and under • 18 single-item and composite measures • 5 overarching groups: ► Communication … with parent ► Communication with child ► Attention to safety and comfort ► Hospital environment ► Hospital … child_hp_survey.html 11 Measure Examples Example Questions for Selected Measures Average Hospital Top-Box Score Communication … with Parent: Keeping you informed about your child’s care 72% Communication with Child: How well nurses

258. PowerPoint Presentation
     www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/prescribers-slides.pptx
     June 01, 2021 - , and when to use SBAR: Situation Background Assessment Recommendation Implement SBAR to improve communication … Errors Can Have Disastrous Effects1-3 Communication failures were the root cause of the majority of … in Long-Term Care4,5 Lack of physician openness to communication Lack of on-site availability of physicians … SBAR provides the framework for clear, concise communication about a resident’s status. … TeamSTEPPS 2.0 for Long-Term Care, Module 3 - Communication, Instructor Guide.

259. AHRQ Safety Program for Perinatal Care: Shadowing Another Professional Tool (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/supporting/professional-tool.docx
     May 01, 2017 - The shadower will observe oral and written communication practices and problems and the effect they have … Review your list of observed communication and teamwork problems. … Discuss with the clinician you shadowed what you believe may reduce communication errors and teamwork … Below is a framework to help you identify communication and teamwork issues that affect patient care … What suggestions do you have for improving teamwork and communication?

260. Digestive Health Clinic, LLC: Slide Presentation (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/ascwebinar/brownslides.pdf
     June 02, 2025 - completed 39 39 Survey Results Organizational Learning— Continuous Improvement 92% 89% Communication … 86% 81% 40 40 Survey Results Staff Training 78% 79% Response to Mistakes 82% 78% Communication … survey period, our endoscopy center was going through a staff transition • Decided to focus on  Communication … Implemented • Assigned recovery nurses to specific rooms each day to help improve face-to-face communication … Staff Idaho Endoscopy Center Structure Response Rate Survey Results Reactions & Follow Up Communication