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221. Chapter 6. Measure Maps and Profiles (continued, 8) | Agency for Healthcare Research and Quality
     www.ahrq.gov/ncepcr/care/coordination/atlas/chapter6g.html
     June 01, 2014 - accountability or negotiate responsibility     □ Communicate     ■     Interpersonal communication … Communicate: Between health care professional(s) and patient/family: E7 Interpersonal communication … Starfield, personal communication, September 8, 2010). … Communicate: Between health care professional(s) and patient/family: E7 Interpersonal communication … Starfield, personal communication, September 8, 2010).

222. Section 3: Teaching the Key Concepts and Tools | Agency for Healthcare Research and Quality
     www.ahrq.gov/teamstepps-program/curriculum/communication/teach/index.html
     December 01, 2023 - Training Slides Download the slides for Module 1: Communication (PPTX, 4 MB)

223. Teamwork and Communication for Perinatal Safety | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork.html
     July 01, 2023 - Teamwork and Communication for Perinatal Safety Toolkit for Improving Perinatal Safety This … Version ) Facilitator Guide ( Word , 2.5 MB; PDF , 1.6 MB; Text Version ) Implement Teamwork & Communication

224. Shadowing (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/toolkit/shadowing.doc
     June 02, 2025 - The shadower will observe oral and written communication practices and problems and the effect they have … Purpose of tool: This tool offers a structured approach to identify, and then improve, communication, … Review your list of observed communication and teamwork problems. … Discuss with the provider you shadowed what you believe may reduce communication errors and teamwork … What suggestions do you have for improving teamwork and communication?

225. CHIPRA 241: Section 2, Technical Specifications (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-241-bmi-communication-section-2-tech-specs.pdf
     June 02, 2025 - aged 2 through 17 years with an outpatient care visit and BMI ≥85 percentile who had documentation of communication … record data and is calculated as follows: The percentage of eligible children who had documentation of communication … Communication Evidence of letter, telephone call, email message, or face-to-face discussion with of … For documenting communication, terms used could include: overweight, obese, unhealthy weight, excess … Numerator Eligible children with an outpatient care visit, BMI ≥85 percentile, and documentation of communication

226. 6. Implementation (continued) | Agency for Healthcare Research and Quality
     www.ahrq.gov/research/findings/final-reports/iomracereport/reldata6a.html
     May 01, 2018 - communication, S. … communication, D. … Pollack, Centers for Disease Control and Prevention, May 7, 2009. 6 Personal communication, S. … Hamilton, National Center for Health Statistics, June 3, 2009. 7 Personal communication, H. … Schyve, The Joint Commission, May 11, 2009. 16 Personal communication, D.

227. Strategy 2: Communicating for Improve Quality (Tool 6) (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_6_Pres_TX_508.pdf
     June 02, 2025 - • Foundation of all interactions with patients and families • Research shows patient-centered communication … , functioning, and pain control – Patient experience • [Insert hospital goal / data related to communication … says just as much as verbal communication 23 Strategy 2: Communicating to Improve Quality Training … Why focus on communication? What is the patient and family experience at our hospital? … (continued) Communicating�to Improve Quality What is the communication packet?

228. Project Evaluation and Debriefing (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d8_combo_projectevaluation.pdf
     June 02, 2025 - Determine whether internal and external communication plans need to be developed. … COMMUNICATION a. … Is there an external communication plan to inform accrediting organizations and other stakeholders of … Briefly describe ideas for internal and external communication plans: ___________________________ … Is there an external communication plan to inform accrediting organizations and other stakeholders of

229. Tool: SHARQ | Agency for Healthcare Research and Quality
     www.ahrq.gov/teamstepps-program/curriculum/communication/tools/sharq.html
     May 01, 2023 - Tool: SHARQ S ituation H istory A ssessment R ecommendations/Result Q uestions

230. Tool: I-PASS | Agency for Healthcare Research and Quality
     www.ahrq.gov/teamstepps-program/curriculum/communication/tools/ipass.html
     July 01, 2023 - Tool: I-PASS I-PASS has become the preferred handoff tool for patient transitions in many organizations. It is an example of an evidence-based option for conducting a structured handoff. Your facility should determine a standard protocol for delivering handoffs and make it known to everyone. Standard scrip…

231. Tool: Call-Out | Agency for Healthcare Research and Quality
     www.ahrq.gov/teamstepps-program/curriculum/communication/tools/callout.html
     May 01, 2023 - Tool: Call-Out A call-out is a tool used to communicate important or critical information. Call-outs inform all team members simultaneously during situations. Critical information called out in these situations helps the team anticipate and prepare for vital next steps in patient care. They also benefit a recor…

232. Tool: ANTICipate | Agency for Healthcare Research and Quality
     www.ahrq.gov/teamstepps-program/curriculum/communication/tools/anticipate.html
     May 01, 2023 - Tool: ANTICipate A dministrative data N ew clinical information T asks to be performed I llness severity C ontingency plans for changes

233. CHIPRA 241: Section 6, Tables 3 and 4 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-241-bmi-communication-section-6-tables-3-4.pdf
     June 02, 2025 - Description Records Reviewed For IRR (N) N Agreed (%) Kappa Statistic Documentation of communication … Documentation of height 20 20 (100) 1 Documentation of weight 20 20 (100) 1 Table 4: Documentation of Communication … Weight Classification Measure Numerator (N) Denominator (N) Proportion (%) Documentation of Communication … of Weight Classification, based on calculated BMI. 10 216 4.6% Documentation of Communication

234. Candor-Impguide (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/candor-impguide.pdf
     April 01, 2016 - Purpose: The Communication and Optimal Resolution (CANDOR) Toolkit Implementation Guide is a reference … Communication Team. … Disclosure Communication. … Communication Team (With Sub-Teams For Disclosure And Care For the Caregiver) Communication Team Lead … program, as necessary; reports to the Communication Team Leader Influential and positive communicator

235. Final Progress Report: Enhancing the Safety of Warfarin in the Nursing Home (pdf file)
     www.ahrq.gov/sites/default/files/2024-01/gurwitz-report.pdf
     January 01, 2024 - Intervention facilities received a warfarin management communication protocol using the “Situation, … to communication, logistic challenges, lack of professionalism, and language barriers. … interventions to improve quality of nurse-physician communication. … intervention to improve nurse-physician telephone communication in 26 Connecticut NHs. … Template for SBAR communication 16

236. Medication Dashboard Data 2025 (xls file)
     www.ahrq.gov/sites/default/files/wysiwyg/npsd/Medication_Dashboard_Data_2025.xlsx
     January 01, 2025 - patient Other * * Allergen to the patient Staff qualifications * * Contraindicated for the patient Communication … qualifications 18 2.5% Incorrect dosage form (e.g., sustained release instead of immediate release) Communication … Incorrect dose(s) Supervisor/Support * * Incorrect duration of administration or course of therapy Communication … 3.6% Incorrect route of administration Supervisor/Support * * Incorrect strength or concentration Communication … Incorrect timing Staff qualifications 240 2.7% Incorrect timing Supervisor/Support * * Multiple Communication

237. High-Hanging Fruit: Improving Transitions in Health Care (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol3/Advances-Perry_49.pdf
     March 27, 2008 - Angood, personal communication, 2007). … significantly affect handoff communication. … Excellence in public relations and communication management. … Healthcare team communication. Hampshire, UK: Ashgate. 38. … Communication failures: An insidious contributor to medical mishaps.

238. TeamSTEPPS for Improving Diagnosis Participant Workbook (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/dx-improvement/dxsafety-particpant-workbook.pdf
     February 04, 2022 - Appropriate communication can mitigate diagnostic errors, so it is important to tailor the communication … Communication (team engagement in setting goals and using standard communication tools) Rating a. … record, face-to-face communication). … Communication 3. Leadership 4. … Module 2: Diagnostic Team Structure Module 3: Communication To Improve Diagnosis Module 3: Communication

239. Final Progress Report: Simulation Training For Rapid Assessment And Improved Teamwork (STRAIT) (pdf file)
     www.ahrq.gov/sites/default/files/2024-01/weinger-report.pdf
     January 01, 2024 - PACU culture of communication improved on some but not all elements. … events reported to The Joint Commission (personal communication, Margaret VanAmringe, February 2, … Clinician communication is essential for establishing a culture of safety (Singer, 2003). … Communication Culture Survey We administered a communication culture survey to all anesthesia providers … Data Analysis–Communication Culture Survey (CCS) The Communication Culture Survey is a 14-item instrument

240. Recognizing and Supporting Nurses in Diagnostic Safety | Agency for Healthcare Research and Quality
     www.ahrq.gov/diagnostic-safety/resources/issue-briefs/nurse-role-dxsafety3.html
     September 01, 2022 - Enhancing nurse, patient, and healthcare teamwork and communication. … Domain 3: Enhancing Teamwork and Communication Between Nurses, Patients, and the Healthcare Team Communication … communication standards for their workflow and setting, and promote nurses’ commitment and adherence … to communication best practices. … gaps and achieve communication best practices.