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201. Section 3: Teaching the Key Concepts and Tools | Agency for Healthcare Research and Quality
     www.ahrq.gov/teamstepps-program/curriculum/communication/teach/index.html
     December 01, 2023 - Training Slides Download the slides for Module 1: Communication (PPTX, 4 MB)

202. D6 Pdi Implementationplan (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/pdi/d6_pdi_implementationplan.docx
     June 02, 2025 - Develop a communication/training and implementation plan. … Set a timeframe and target dates for the completion of tasks/actions and communication/training. … In Column 4, determine whether communication/training is required for each task. … If so, replace the red text with target dates of communication/training in column 5. … Once the communication/training is complete, check off the completion boxes.

203. D6 Combo Implementationplan (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d6_combo_implementationplan.docx
     June 02, 2025 - Develop a communication/training and implementation plan. … Set a timeframe and target dates for the completion of tasks/actions and communication/training. … In Column 4, determine whether communication/training is required for each task. … If so, replace the red text with target dates of communication/training in column 5. … Once the communication/training is complete, check off the completion boxes. 6.

204. Implementation Plan (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/pdi/d6_pdi_implementationplan.pdf
     June 02, 2025 - • Develop a communication/training and implementation plan. … • Set a timeframe and target dates for the completion of tasks/actions and communication/training … In Column 4, determine whether communication/training is required for each task. … If so, replace the red text with target dates of communication/training in column 5. … Once the communication/training is complete, check off the completion boxes. 6.

205. Implementation Plan (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d6_combo_implementationplan.pdf
     June 02, 2025 - • Develop a communication/training and implementation plan. … • Set a timeframe and target dates for the completion of tasks/actions and communication/training … In Column 4, determine whether communication/training is required for each task. … If so, replace the red text with target dates of communication/training in column 5. … Once the communication/training is complete, check off the completion boxes. 6.

206. Child HCAHPS NFT State Simulation (xls file)
     www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/nft-state-simulation.xlsx
     June 02, 2025 - , [0.64 - 0.8] 0.65 (0.06), [0.58 - 0.71] 0.66 (0.07), [0.55 - 0.73] 0.67 (0.11), [0.5 - 0.86] Communication … with doc, cg 0.04655(0.01463) 0.002334(0.006745) 0.0469(0.01396) 0.002599(0.005817) Communication with … nurse, cg 0.03994(0.01136) 0(.) 0.03861(0.01141) 0.001629(0.004372) Communication with doc, child 0.03891 … (0.01721) 0.009329(0.01188) 0.04916(0.01704) 0() Communication with nurse, child 0.01676(0.01202) 0.01351 … (0.01164) 0.03053(0.01455) 0.001808(0.005002) Communication about rx 0.04907(0.01549) 0.01429(0.01261

207. Final Progress Report: Risk-Informed Clinical Network for Safe Pediatric Emergency Transfers (pdf file)
     www.ahrq.gov/sites/default/files/2025-02/woods-report.pdf
     January 01, 2025 - Assessment and Communication Challenges in Pediatric Inter-facility Transfers. … Assessment and Communication Challenges in Pediatric Inter-facility Transfers. … Assessment and Communication Challenges in Pediatric Inter-facility Transfer. … Distributed cognition: how handoff communication actually works. … Gaps in Pediatric Clinician Communication and Opportunities for Improvement.

208. 6. Implementation (continued) | Agency for Healthcare Research and Quality
     www.ahrq.gov/research/findings/final-reports/iomracereport/reldata6a.html
     May 01, 2018 - communication, S. … communication, D. … Pollack, Centers for Disease Control and Prevention, May 7, 2009. 6 Personal communication, S. … Hamilton, National Center for Health Statistics, June 3, 2009. 7 Personal communication, H. … Schyve, The Joint Commission, May 11, 2009. 16 Personal communication, D.

209. Shadowing (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/toolkit/shadowing.doc
     June 02, 2025 - The shadower will observe oral and written communication practices and problems and the effect they have … Purpose of tool: This tool offers a structured approach to identify, and then improve, communication, … Review your list of observed communication and teamwork problems. … Discuss with the provider you shadowed what you believe may reduce communication errors and teamwork … What suggestions do you have for improving teamwork and communication?

210. CHIPRA 241: Section 2, Technical Specifications (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-241-bmi-communication-section-2-tech-specs.pdf
     June 02, 2025 - aged 2 through 17 years with an outpatient care visit and BMI ≥85 percentile who had documentation of communication … record data and is calculated as follows: The percentage of eligible children who had documentation of communication … Communication Evidence of letter, telephone call, email message, or face-to-face discussion with of … For documenting communication, terms used could include: overweight, obese, unhealthy weight, excess … Numerator Eligible children with an outpatient care visit, BMI ≥85 percentile, and documentation of communication

211. Tool: Call-Out | Agency for Healthcare Research and Quality
     www.ahrq.gov/teamstepps-program/curriculum/communication/tools/callout.html
     May 01, 2023 - Tool: Call-Out A call-out is a tool used to communicate important or critical information. Call-outs inform all team members simultaneously during situations. Critical information called out in these situations helps the team anticipate and prepare for vital next steps in patient care. They also benefit a recor…

212. Tool: SHARQ | Agency for Healthcare Research and Quality
     www.ahrq.gov/teamstepps-program/curriculum/communication/tools/sharq.html
     May 01, 2023 - Tool: SHARQ S ituation H istory A ssessment R ecommendations/Result Q uestions

213. Tool: ANTICipate | Agency for Healthcare Research and Quality
     www.ahrq.gov/teamstepps-program/curriculum/communication/tools/anticipate.html
     May 01, 2023 - Tool: ANTICipate A dministrative data N ew clinical information T asks to be performed I llness severity C ontingency plans for changes

214. Tool: I-PASS | Agency for Healthcare Research and Quality
     www.ahrq.gov/teamstepps-program/curriculum/communication/tools/ipass.html
     July 01, 2023 - Tool: I-PASS I-PASS has become the preferred handoff tool for patient transitions in many organizations. It is an example of an evidence-based option for conducting a structured handoff. Your facility should determine a standard protocol for delivering handoffs and make it known to everyone. Standard scrip…

215. Project Evaluation and Debriefing (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d8_combo_projectevaluation.pdf
     June 02, 2025 - Determine whether internal and external communication plans need to be developed. … COMMUNICATION a. … Is there an external communication plan to inform accrediting organizations and other stakeholders of … Briefly describe ideas for internal and external communication plans: ___________________________ … Is there an external communication plan to inform accrediting organizations and other stakeholders of

216. Person- and Family-Centered Care | Agency for Healthcare Research and Quality
     www.ahrq.gov/research/findings/nhqrdr/2014chartbooks/womenhealth/wm-ppc.html
     March 01, 2020 - Poor Communication With Health Providers Adults who had a doctor's office or clinic visit in the last … 12 months who had poor communication with their health providers, by sex, 2002-2012 Sex … Unfortunately, there are barriers to good communication: more than one-third of adults in the United … last 12 months who had poor communication with their health providers, by ethnicity and race, United … Trends: From 2002 to 2012, the percentage of women reporting poor communication with their health

217. CHIPRA 241: Section 6, Tables 3 and 4 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-241-bmi-communication-section-6-tables-3-4.pdf
     June 02, 2025 - Description Records Reviewed For IRR (N) N Agreed (%) Kappa Statistic Documentation of communication … Documentation of height 20 20 (100) 1 Documentation of weight 20 20 (100) 1 Table 4: Documentation of Communication … Weight Classification Measure Numerator (N) Denominator (N) Proportion (%) Documentation of Communication … of Weight Classification, based on calculated BMI. 10 216 4.6% Documentation of Communication

218. Candor-Impguide (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/candor-impguide.pdf
     April 01, 2016 - Purpose: The Communication and Optimal Resolution (CANDOR) Toolkit Implementation Guide is a reference … Communication Team. … Disclosure Communication. … Communication Team (With Sub-Teams For Disclosure And Care For the Caregiver) Communication Team Lead … program, as necessary; reports to the Communication Team Leader Influential and positive communicator

219. Final Progress Report: Enhancing the Safety of Warfarin in the Nursing Home (pdf file)
     www.ahrq.gov/sites/default/files/2024-01/gurwitz-report.pdf
     January 01, 2024 - Intervention facilities received a warfarin management communication protocol using the “Situation, … to communication, logistic challenges, lack of professionalism, and language barriers. … interventions to improve quality of nurse-physician communication. … intervention to improve nurse-physician telephone communication in 26 Connecticut NHs. … Template for SBAR communication 16

220. High-Hanging Fruit: Improving Transitions in Health Care (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol3/Advances-Perry_49.pdf
     March 27, 2008 - Angood, personal communication, 2007). … significantly affect handoff communication. … Excellence in public relations and communication management. … Healthcare team communication. Hampshire, UK: Ashgate. 38. … Communication failures: An insidious contributor to medical mishaps.