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  1. www.ahrq.gov/patient-safety/reports/issue-briefs/healthit-ed-4.html
    February 01, 2021 - Diagnostic Decision Making in Emergency Departments Health Applications for Synchronous and Asynchronous Communication … Electronic Patient Portals Mobile Text Messaging Health Applications for Synchronous and Asynchronous Communication … particularly lumbar puncture). 38 Both clinicians and caregivers perceived the app to be useful in augmenting communication … Another study investigated the use of an app to facilitate communication about diagnostic testing in
  2. www.ahrq.gov/diagnostic-safety/resources/issue-briefs/healthit-ed-4.html
    February 01, 2021 - Diagnostic Decision Making in Emergency Departments Health Applications for Synchronous and Asynchronous Communication … Electronic Patient Portals Mobile Text Messaging Health Applications for Synchronous and Asynchronous Communication … particularly lumbar puncture). 38 Both clinicians and caregivers perceived the app to be useful in augmenting communication … Another study investigated the use of an app to facilitate communication about diagnostic testing in
  3. www.ahrq.gov/news/newsroom/case-studies/201608.html
    August 01, 2016 - AHRQ Health Literacy Toolkit Supports Better Health Communication in Tasmania Search All Impact Case … Tasmania’s Communication and Health Literacy Action Plan "was developed in consultation with consumers … "The need for a Communication and Health Literacy Workplace Toolkit was identified as one of the key … Using AHRQ’s toolkit as a model, DHHS developed its Communication and Health Literacy Workplace Toolkit … This toolkit was part of a larger effort, the Communication and Health Literacy Action Plan 2011-2013
  4. www.ahrq.gov/patient-safety/settings/long-term-care/resource/facilities/ltc/mod2concl.html
    October 01, 2014 - A safe environment is based on good communication. … Communication skills can be learned. … We all face barriers to communication. … Communication skills can be learned. We all face barriers to communication. … Effective communication means speaking and listening.
  5. www.ahrq.gov/patient-safety/capacity/candor/demo-program/plan-grants/summary.html
    May 01, 2016 - joint aims of (1) putting patient safety first by reducing preventable injuries, (2) fostering better communication … by assessing attitudes toward error and harm disclosure and implementing clinical communication interventions … Grantees who sought to improve communication learned that the beliefs, preferences, and behaviors of … Taking the time to identify areas of shared agreement and concern regarding communication between patients … and providers can help hone communication improvement efforts.
  6. www.ahrq.gov/sites/default/files/wysiwyg/professionals/clinicians-providers/iadapt/lara.pdf
    December 19, 2014 - Development and Evaluation of Breast Cancer Prevention Communication Prototypes for the CUIDARSE Project … Comparative Effectiveness Research Products Development and Evaluation of Breast Cancer Prevention Communication … The long-term goal was to promote the effective communication of evidence-based health messages among … primary breast cancer in women. 2) Develop and pilot test the efficacy of two alternative prototype communication
  7. www.ahrq.gov/sites/default/files/wysiwyg/research/findings/final-reports/24914-Friese-draft-1.pdf
    August 31, 2020 - PURPOSE The purpose of this study is to characterize clinician communication processes, communication … Characterize clinician communication processes, communication technologies, and adverse patient events … Examine how variations in clinician communication processes and communication technologies affect chemotherapy … In one study, residents did not share with nurses the same goals for communication, viewing communication … and openness of communication.
  8. www.ahrq.gov/sites/default/files/wysiwyg/research/findings/final-reports/24914-Friese-report.pdf
    August 31, 2020 - PURPOSE The purpose of this study is to characterize clinician communication processes, communication … Characterize clinician communication processes, communication technologies, and adverse patient events … Examine how variations in clinician communication processes and communication technologies affect chemotherapy … In one study, residents did not share with nurses the same goals for communication, viewing communication … and openness of communication.
  9. www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/index.html
    December 01, 2022 - Addressed by the Health Literacy Item Sets The items address the following five topic areas: Communication … with providers Communication about self-management of diseases and conditions Communication about … medicines Communication about tests and test results Communication about forms Users of these … Recognize particular behaviors that inhibit effective communication (e.g., talking too fast, using medical … Measure the effect of behaviors that promote effective communication (e.g., confirming understanding
  10. www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module3/3_ts_office_comm.pptx
    December 01, 2005 - PowerPoint Presentation for Office-Based Care Communication TEAMSTEPPS 05.2 Mod 1 05.2 … Page ‹#› Page ‹#› RRS 1 Communication The first of the four main TeamSTEPPS components “The process … Standards associated with the specific mode of communication The power of nonverbal communication … Office Let’s watch this office demonstrate proper team communication … Did you see any other opportunities for better communication?
  11. www.ahrq.gov/hai/cauti-tools/ena-slides/part2a.html
    October 01, 2015 - Their leadership can improve communication and training efforts. … Slide 117 Improving communication Communication Nurse-to-nurse communication often centers around … This communication assures continuity of care. … Communication with the entire team covers all of that and more. … Has the tool enhanced communication?
  12. www.ahrq.gov/hai/tools/mvp/modules/cusp/daily-goals-rounds-fac-guide.html
    February 01, 2017 - Slide 4: Why Communication Matters Say: Communication during intensive care unit (ICU) rounds with … Slide 5: Why Communication Matters Say: Year after year, studies show that communication failure … Slide 7: Barriers That Impact Communication Ask: What are some barriers that impact effective communication … Another barrier to communication is verbal abuse. … Slide 14: Daily Goals Improve Communication and Care Say: Standardizing communication with the
  13. www.ahrq.gov/teamstepps-program/curriculum/communication/tools/ipass.html
    July 01, 2023 - Tool: I-PASS I-PASS has become the preferred handoff tool for patient transitions in many organizations. It is an example of an evidence-based option for conducting a structured handoff. Your facility should determine a standard protocol for delivering handoffs and make it known to everyone. Standard scrip…
  14. www.ahrq.gov/sites/default/files/2025-02/woods-report.pdf
    January 01, 2025 - Assessment and Communication Challenges in Pediatric Inter-facility Transfers. … Assessment and Communication Challenges in Pediatric Inter-facility Transfers. … Assessment and Communication Challenges in Pediatric Inter-facility Transfer. … Distributed cognition: how handoff communication actually works. … Gaps in Pediatric Clinician Communication and Opportunities for Improvement.
  15. www.ahrq.gov/hai/tools/mvp/modules/cusp/daily-goals-rounds-slides.html
    February 01, 2017 - and process of communication between two people and how communication is exposed to many roadblocks. … Slide 5: Why Communication Matters Communication failure is— The second most frequently identified … Slide 14: Daily Goals Improve Communication and Care Standardize communication to reduce encoding … The daily goals communication sheet: a simple and novel tool for improved communication and care. … The daily goals communication sheet: a simple and novel tool for improved communication and care.
  16. www.ahrq.gov/sites/default/files/publications/files/ltcmodule2.pdf
    June 01, 2012 - Communication: A Skill You Can Learn What is communication? … Good communication is part of a safe environment. Good communication is a skill you can learn. … Barriers to Communication Sometimes communication may not go well or may break down completely. … Barriers to Communication Sometimes communication may not go well or may break down completely. … It helps ensure clear communication. And clear communication helps to make a safe environment.
  17. Obsrounds (doc file)

    www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/toolkit/obsrounds.doc
    August 07, 2012 - Poor communication among staff is a root cause of many patient adverse and sentinel events. … Communication among disciplines can be improved if viewed through the eyes of an objective observer. … Observational rounds are a teamwork and communication tool to objectively assess and improve teamwork … not clearly expressed). · Who was explicit or implicit in their communication? … · Did the interaction style or communication change between providers? IV.
  18. www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-care-transitions6.html
    June 01, 2023 - Explicitly mentioning diagnostic uncertainty Nonlinear care pathways Uncertainty communication … checklists Lack of shared mental model Standardized communication tools ICU … Encounter brevity Standardization of processes High patient acuity Standardized communication … tools Lack of shared mental model Standardized communication tools Coordination … between multiple specialties Standardized communication tools Inpatient to outpatient
  19. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/mvp/modules/cusp/dailygoals-rounds-facguide.docx
    January 01, 2017 - Slide 3 Why Communication Matters SAY: Communication during intensive care unit (ICU) rounds with … Slide 4 Why Communication Matters SAY: Year after year, studies show that communication failure is … Slide 6 Barriers That Impact Communication ASK: What are some barriers that impact effective communication … Slide 7 Communication Breakdowns Cause Sentinel Events SAY: As mentioned earlier, ineffective communication … Slide 13 Daily Goals Improve Communication and Care SAY: Standardizing communication with the use
  20. www.ahrq.gov/research/findings/nhqrdr/2014chartbooks/womenhealth/wm-ppc.html
    March 01, 2020 - Poor Communication With Health Providers Adults who had a doctor's office or clinic visit in the last … 12 months who had poor communication with their health providers, by sex, 2002-2012 Sex … Unfortunately, there are barriers to good communication: more than one-third of adults in the United … last 12 months who had poor communication with their health providers, by ethnicity and race, United … Trends: From 2002 to 2012, the percentage of women reporting poor communication with their health

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