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www.ahrq.gov/patient-safety/resources/learning-lab/enhancing-long-desc.html
April 01, 2021 - Enhancing Patient Safety Through Cognition and Communication (M-Safety Lab)
Principal Investigator … Description: The goal of this learning lab was to implement novel methods to enhance cognition and communication … Contextual barriers to communication between physicians and nurses about appropriate catheter use . … Electronic health records, communication, and data sharing: challenges and opportunities for improving … Contextual barriers to communication between physicians and nurses about appropriate catheter use .
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol2/Schillinger.pdf
January 01, 2004 - Language, Literacy, and Communication Regarding Medication in an Anticoagulation Clinic: Are Pictures … 199
Language, Literacy, and Communication
Regarding Medication in an Anticoagulation
Clinic: Are … communication has been shown to predict discordance.4
We are unaware of any study that evaluated … , particularly for patients with communication
barriers. … may be especially beneficial for patients with communication
barriers.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/implement/implement-facilitator-guide.docx
May 01, 2017 - Teamwork and Communication for Perinatal Safety
SAY:
The Implement Teamwork and Communication module … and transparency, identify barriers to communication, and apply the effective teamwork and communication … barriers to communication,
Describe the connection between communication and medical errors, and
Identify … Effective communication is clear. … Effective communication is brief and concise.
Effective communication is timely.
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/facilities/ltc/mod2obj.html
July 01, 2012 - Why communication lapses are a major risk factor for resident safety. … Key principles of effective communication. … Typical obstacles to effective communication and how to overcome them. … Practice good communication skills.
Effectively communicate a change in a resident's condition. … Use some simple tools to improve communication.
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www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/dataspotlight-health-literacy.pdf
March 01, 2019 - understand basic health
information and services needed to make appropriate health decisions.”2
Several communication … Department of Health and Human Services programs:
◆ AHRQ funds many projects that support improved communication … patient-family-engagement/pfeprimarycare/index.html
www.ahrq.gov/literacy
https://www.niddk.nih.gov/health-information/communication-programs … how-talk-patients-about-prediabetes-diagnosis/use-teach-back-method
https://www.niddk.nih.gov/health-information/communication-programs … Closing the loop: physician communication with diabetic
patients who have low health literacy.
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www.ahrq.gov/sites/default/files/wysiwyg/nhguide/TK2_T4_Common_Suspected_Infections_Tools_To_Improve_Communication_and_Decisionmaking.docx
October 01, 2016 - Common Suspected Infections: Communication and Decision Making for Four Infections
Tool 4. … Tools To Improve Communication and Decision Making
SAY:
Today we are introducing you to new tools to … help improve communication and help prescribing clinicians make better decisions about antibiotics. … Common Suspected Infections: Communication and Decision Making for Four Infections
Tool 4. … Tools To Improve Communication and Decision Making
Facilitator Guide
AHRQ Pub.
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www.ahrq.gov/nursing-home/resources/search.html?page=5
January 01, 2022 - Between Us, About Us In this video series on YouTube, black doctors, nurses, and researchers dispel misinformation … the COVID-19 Pandemic This article discusses psychologists’ research showing how to boost leaders’ communication
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www.ahrq.gov/hai/cusp/clabsi-final-companion/clabsicomp5a.html
January 01, 2013 - Among adult ICUs, a statistically significant improvement was found in two dimensions: "feedback and communication … A statistically significant improvement was found for two dimensions: "feedback and communication about … The number of units classified as "needing improvement" within the "feedback and communication about … Organizational Learning—Continuous Improvement
85.8%
84.7%
0.012
0.114
0.080
Communication … 0.015
Nonpunitive Response to Errors
60.6%
59.1%
0.015
0.167
0.114
Feedback and Communication
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www.ahrq.gov/research/findings/nhqrdr/chartbooks/personcentered/pcc-slides.html
June 01, 2018 - Promoting effective communication and coordination of care. … Slide 14
Communication
Optimal health care requires good communication between patients and providers … , yet barriers to provider-patient communication are common. … Slide 20
Communication Measures: Hospital
Adult hospital patients who reported poor communication … Slide 22
Communication Measures: Home Health Care
Provider-patient communication among adults
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www.ahrq.gov/sites/default/files/2024-01/coburn-report.pdf
January 01, 2024 - Key Words: patient safety, communication, rural, elderly, transfers
2
PURPOSE
Objectives of Study … This “siloed” approach contributes to communication problems when
patients travel between settings and … • Patient transfer communication has improved along with communication about other issues that
impact … Significant misinformation and
misunderstanding existed among the participants regarding regulations … An extended care facility-to-emergency department
transfer form improves communication.
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www.ahrq.gov/diagnostic-safety/resources/issue-briefs/healthit-ed-4.html
February 01, 2021 - Diagnostic Decision Making in Emergency Departments
Health Applications for Synchronous and Asynchronous Communication … Electronic Patient Portals
Mobile Text Messaging
Health Applications for Synchronous and Asynchronous Communication … particularly lumbar puncture). 38 Both clinicians and caregivers perceived the app to be useful in augmenting communication … Another study investigated the use of an app to facilitate communication about diagnostic testing in
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www.ahrq.gov/teamstepps-program/curriculum/communication/tools/handoff.html
May 01, 2023 - not present during the handoff, the e-handoff may be most effective when it is reinforced by direct communication … Appropriate communication of information: You must use appropriate communication channels and cannot … assume that the person obtaining responsibility will read or understand the communication without confirmation … The face-to-face handoff allowed the sender to see the nonverbal communication from the receiver that … Verbal communication that the message had been properly received would have further confirmed that the
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www.ahrq.gov/es/nursing-home/resources/search.html?page=5
January 01, 2022 - Between Us, About Us In this video series on YouTube, black doctors, nurses, and researchers dispel misinformation … the COVID-19 Pandemic This article discusses psychologists’ research showing how to boost leaders’ communication
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www.ahrq.gov/ncepcr/care/coordination/atlas/chapter6p.html
June 01, 2014 - accountability or negotiate responsibility
□
Communicate
Interpersonal communication … Establish accountability or negotiate responsibility: 2H, 2K
Communicate:
Interpersonal communication … Huber, personal communication, September 11, 2010). … as measured by a 16-item health care systems hassles scale. 3 CPCI scale scores for interpersonal communication … as the core elements of the 1978 IOM components of access, continuity, coordination, interpersonal communication
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www.ahrq.gov/ncepcr/care/coordination/atlas/chapter6l.html
June 01, 2014 - accountability or negotiate responsibility
Communicate
□
Interpersonal communication … Lee, personal communication, September 12, 2010). … primary care: (1) accumulated knowledge of the patient by the clinician, (2) coordination of care, (3) communication … Parchman, personal communication, September 10, 2010).
Sources:
1. … Communicate:
Between health care professional(s) and patient/family: 11i, 11k
Interpersonal communication
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www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-241-bmi-communication-full-report.pdf
February 01, 2020 - Communication of Weight Classification for Children Who Are Overweight or Obese
1
Communication of … Measure Name
Communication of Weight Classification for Children Who Are Overweight or Obese
1.B … For documenting communication,
terms used could include: overweight, obese, unhealthy weight, excess … A higher percentage of communication of weight classification indicates better
performance. … Parental recall of doctor communication of weight
status.
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www.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide5/ap2.html
August 01, 2022 - Communication Assessment Guide: Appendix 2
Scoring Rubric and Examples
Overview of Part I—Role … They fail to use communication as a means to gain cooperation or understanding of the root issues, and … In a disclosure conversation, expressive messages can lack the very communication that is required in … answer questions, no offer for support to the patient or family, and no plan for followup or future communication … One other hallmark is that they often include explicit reassurances about future communication and also
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www.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide5/ap3.html
August 01, 2022 - Communication Assessment Guide: Appendix 3
Results Template
Name: ________________________
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www.ahrq.gov/ncepcr/care/coordination/atlas/chapter6o.html
June 01, 2014 - accountability or negotiate responsibility
Communicate
□
Interpersonal communication … Format/Data Source: 8-item questionnaire covering 2 key domains: (1) timeliness of communication and … Principal component analysis identified 2 components (timeliness of communication and adequacy of discharge … in 2007. 1
Perspective: Patient/Family
Measure Item Mapping:
Communicate:
Interpersonal communication … Li, personal communication, September 9, 2010). The 2005 version was mapped for this profile.
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www.ahrq.gov/ncepcr/care/coordination/atlas/chapter6y.html
June 01, 2014 - Safe Transitions Community Physician Office Best Practice Measures
Purpose: To measure successful communication … Partnering to improve hospital-physician office communication through implementing care transitions best … Healthcentric Advisors Partnering to Improve Hospital-Physician Office Communication. … transformation activities by the end of the demonstration were more likely to report higher PCMH-A scores (personal … communication, Donna Daniel, April 3, 2013).