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161. Executive Summary | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/reports/candor-demo-program/plan-grants/summary.html
     August 01, 2022 - joint aims of (1) putting patient safety first by reducing preventable injuries, (2) fostering better communication … by assessing attitudes toward error and harm disclosure and implementing clinical communication interventions … Grantees who sought to improve communication learned that the beliefs, preferences, and behaviors of … Taking the time to identify areas of shared agreement and concern regarding communication between patients … and providers can help hone communication improvement efforts.

162. Final Progress Report: Deployment of Enhanced Critical Imaging Result Notification (DECIRN) (pdf file)
     www.ahrq.gov/sites/default/files/2025-03/lacson2-report.pdf
     January 01, 2025 - to enhance critical imaging result communication. … Keywords: critical result, communication system, communication policy, patient safety Purpose The … Evaluate an enterprise-wide critical result communication policy for enhancing communication of CIR; … Timeliness was defined by the specific alert level communication policy. … Using IT to Improve Results Communication, Including Critical Results.

163. Appendix A: Recommendations for Staff Training | Agency for Healthcare Research and Quality
     www.ahrq.gov/health-literacy/professional-training/lepguide/app-a.html
     September 01, 2020 - Include case examples of how cultural factors affect communication and medical errors. … Encourage appreciation, value, respect, understanding, and open communication. … "They will have to be trained in the key cross-cultural aspects of communication. … Behavioral skills and communication tools to correct for errors related to clinician's level of fluency … Instruct trainees on how to use structured communication skills (e.g., TeamSTEPPS® tools).

164. Final Progress Report: Communication to Prevent and Respond to Medical Injuries: WA State Collaborative (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/research/findings/final-reports/gallagher-report.pdf
     August 01, 2014 - Communication training design and conceptual model The quality of communication within a healthcare organization … Team Communication Training – Design, Implementation, and Evaluation The goal of our team communication … Participants in team communication and error disclosure training TEAM COMMUNICATION ERROR DISCLOSURE … Communication Training Evaluation Evaluation of TeamSTEPPS communication training and the effectiveness … Communication training design and conceptual model IV. Communication Training Evaluation V.

165. Strategy-Poster-Templates (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/health-literacy/3rd-edition-toolkit/strategy-poster-templates.docx
     March 01, 2024 - Key Strategies for Clear Communication Key Strategies for Clear Communication Use the template on the … next page to make a poster reminding staff of key strategies for clear communication. … Key Strategies for Clear Communication Use qualified interpreters. Slow down. … Key Strategies for Clear Communication Engage with your patients. Be respectful and caring. … Key Strategies for Clear Communication Show how it is done. Use simple pictures and models.

166. Final Progress Report: SAFER: Standardizing Admissions for Elderly residents (pdf file)
     www.ahrq.gov/sites/default/files/2024-01/coburn-report.pdf
     January 01, 2024 - Key Words: patient safety, communication, rural, elderly, transfers 2 PURPOSE Objectives of Study … This “siloed” approach contributes to communication problems when patients travel between settings and … • Patient transfer communication has improved along with communication about other issues that impact … Significant misinformation and misunderstanding existed among the participants regarding regulations … An extended care facility-to-emergency department transfer form improves communication.

167. Module 5: Response and Disclosure | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide5/notes.html
     August 01, 2022 - Define the elements of disclosure communication. … Identify the essential role of communication throughout the CANDOR process. … There are several reasons this communication is so vital to the CANDOR process. … What could be done to improve the disclosure communication? … This conversation sets the stage for future communication.

168. What Are The 4 Es? | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/tools/mrsa-prevention/toolkit/what-are-4e.html
     December 01, 2024 - Engaging people encourages open communication, active participation, and empowerment. … Implement Teamwork and Communication (AHRQ Core CUSP Toolkit) The success of any patient safety effort … relies on communication. … It is important to understand the importance of communication and identify barriers. … For more information, please follow this link to the Implement Teamwork and Communication module of the

169. newbref
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module3/slcommunication.pptx
     December 01, 2005 - ‹#› Communication 1 Page ‹#› 2 Objectives Describe how communication affects team processes and … outcomes Define effective communication Identify communication challenges Identify TeamSTEPPS tools and … strategies that can improve a team’s communication TEAMSTEPPS 05.2 Mod 3 2.0 Page ‹#› Communication … 2 Page ‹#› 3 Communication Effective communication skills are vital for patient safety Enables … 4 Importance of Communication Joint Commission data continues to demonstrate the importance of communication

170. Module 3 Slides
     www.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module3/ts2-0ltc_module3_slides_comm.pptx
     December 01, 2005 - 3 LTC 2.0 Page ‹#› Communication 1 Objectives Describe how communication affects team processes and … outcomes Define effective communication Identify communication challenges Identify TeamSTEPPS tools … and strategies that can improve a team’s communication TEAMSTEPPS 05.2 Mod 3 LTC 2.0 Page ‹#› Communication … 2 Communication Effective communication skills are vital for resident safety Enables team members … issue related to communication?

171. CAHPS Child Hospital Survey-Using Data and New Narrative Items - Overview (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-ch-hospital-webcast-122223-toomey.pdf
     December 01, 2022 - with parent ► Communication with child ► Attention to safety and comfort ► Hospital environment ► Hospital … with Parent: Keeping you informed about your child’s care 72% Communication with Child: How well nurses … with Nurses Goal: • Improve Child HCAHPS nurse-child communication scores above 75th percentile … Measures: • Child HCAHPS scores for two communication questions: ► 1) How often the nurse listened … Impacting the Patient’s Experience in a Children’s Hospital Using a Communication Bundle Strategy.

172. Health Literacy in Pharmacy: Communication Strategies | Agency for Healthcare Research and Quality
     www.ahrq.gov/health-literacy/professional-training/pharmacy/resources/slides/strategies.html
     September 01, 2020 - Health Literacy in Pharmacy: Communication Strategies Slide Deck 2 Four PowerPoint® slide decks … Slide 0 Health Literacy in Pharmacy: Communication Strategies Curricular Modules for Pharmacy Faculty … Communication Strategies: Recognizing Low Health Literacy. Improving Communication. … Name at least 2 techniques to improve communication with low-literacy patients. … Improve Communication: Plain Language (everyday words, no jargon). Focus on Key Messages.

173. Patient Exit Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/11a-pfe-patient-survey.pdf
     August 01, 2021 - Communication Questionnaire1 is ideal to help practices measure changes in communication effectiveness … A higher score represents better communication. … of the changes in communication after toolkit implementation. … communication effectiveness using the Communication Observation Form. … Communication Observation Form.

174. Curriculum Guide (continued) | Agency for Healthcare Research and Quality
     www.ahrq.gov/health-literacy/improve/pharmacy/guide/train3.html
     September 01, 2020 - Strategies To Improve Communication Between Pharmacy Staff and Patients: Training Program for Pharmacy … Curriculum Guide (continued) Previous Page   Table of Contents Strategies To Improve Communication … Today we've gone over some of the strategies to improve communication. … Teaching About Health Literacy and Clear Communication. … Closing the Loop: Physician Communication With Diabetic Patients Who Have Low Health Literacy.

175. Executive Summary | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/capacity/candor/demo-program/grants/summary.html
     May 01, 2016 - Improving communication. … and Resolution Program (disclosure and resolution program) Data were collected on 125 communication … The project reported significant improvements in communication processes, including a 52% increase in … Team communication training The rates of communication-sensitive adverse events (CSAEs) were examined … to assess the impact of communication training.

176. TeamSTEPPS® Diagnosis Improvement: Team Assessment Tool (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/teamstepps/diagnosis-improvement/dxsafety-team-assessment-tool.pdf
     February 01, 2022 - (team engagement in setting goals and using standard communication tools) Rating a. … by check-backs) that supports effective communication in the diagnostic process. … Team members within our setting hold one another accountable for using structured communication tools … (e.g., SBAR, call-outs, check-backs, handoff techniques) to facilitate communication. … record, face-to-face communication).

177. Appendix Items | Agency for Healthcare Research and Quality
     www.ahrq.gov/health-literacy/improve/precautions/appx.html
     May 01, 2024 - Literacy Assessment Quiz Role Playing Ideas Communicate Clearly: Tool 4 Key Strategies for Clear Communication … Communication Self-Assessment Communication Observation Form Plain Language Words Use the Teach-Back … Tool 4: Communicate Clearly Key Strategies for Clear Communication   [ Word: Key Strategies for Clear … Communication  (15 KB) ]  Communication Self-Assessment   [ Word: Communication Self-Assessment  (22 … KB) ]  Communication Observation Form    [ Word: Communication Observation Form  (21 KB) ] Plain Language

178. FileNewTemplate
     www.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module3.pptx
     January 01, 2008 - effective communication. … Identify communication challenges. … communication is SBAR. … communication in your office? … 3: Communication ‹#› In this module, you learned to: Define effective communication.

179. Introduction Instructor Guide – PDF (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module3/ts2-0ltc_module3_ig_comm.pdf
     October 18, 2017 - SUBSECTIONS • Importance of Communication • Communication Definition, Standards, … Importance of Communication 7 2 mins 3. Communication Failures 8 - 9 3 mins* 4. … B-3-9 Communication COMMUNICATION IS… SAY: Communication is … communication styles … ; • Define effective communication; • Identify communication challenges; and • Identify communication

180. Provider Feedback Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/12a-pfe-provider-survey.pdf
     August 01, 2021 - Surveys provide a quick and easy way to solicit provider feedback on toolkit impact and perceived communication … Communication Questionnaire1 is ideal to help practices measure changes in communication effectiveness … A higher score represents better communication. … A scale assessing doctor-patient communication in a context of acute conditions based on a systematic … It will help us measure communication effectiveness before and after toolkit implementation.