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321. Tool: The Five "Whats" of Diagnostic Reflective Practice (KAICS) | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/teamstepps-program/curriculum/situation/tools/whats.html
     June 01, 2023 - Updates Welcome Guides Curriculum Materials Introduction to Curriculum Module 1: Communication

322. Introduction to Curriculum | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/teamstepps-program/curriculum/intro/index.html
     July 01, 2023 - Value of the TeamSTEPPS Curriculum  Section 3: Teaching Introductory Material Module 1: Communication

323. Medication Reconciliation Intervention Reduces Drug Discrepancies | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/news/newsletters/e-newsletter/862.html
     May 01, 2023 - May 2, 2023 AHRQ Stats: Doctor-Patient Communication by Race/Ethnicity In 2019, 13.9 percent of non-Hispanic … Just 6.8 percent of non-Hispanic White patients experienced the same communication gaps.

324. The SHARE Approach—Using the Teach-Back Technique: A Reference Guide for Health Care Providers | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-6.html
     September 01, 2020 - With the teach-back technique, effective clinician-patient communication is assured because patients … Physician communication with diabetic patients who have low health literacy.

325. Applying Human Factors to Make it Easier for Clinicians to Do Their Jobs | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/funding/grantee-profiles/grtprofile-miller.html
     August 01, 2022 - “We continue to hear about trust and communication [and] that patients feel their doctor didn’t hear … Patients were fearful they’d get a new, lower-strength prescription, and worried there would be a lack of communication

326. Agency for Healthcare Research and Quality: A Profile | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/cpi/about/profile/index.html
     July 01, 2022 - CUSP combines improvement in safety culture, teamwork, and communication together with a checklist of … TeamSTEPPS® , a training program designed for health care professionals to improve patient safety, communication

327. Tool: Two-Challenge Rule | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/teamstepps-program/curriculum/mutual/tools/rule.html
     May 01, 2023 - Updates Welcome Guides Curriculum Materials Introduction to Curriculum Module 1: Communication

328. Strategy 3: Nurse Bedside Shift Report Implementation Handbook (pdf file)
     teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Implement_Hndbook_508.pdf
     August 01, 2010 - Communication during transitions in care, such as nurse shift changes, is extremely important for ensuring … Bedside shift report is an opportunity to make sure there is effective communication between patients … One study found that more than 70 percent of adverse events are caused by breakdowns in communication … If a hospital wants to improve its CAHPS Hospital Survey scores related to nurse communication, an aim … Nurse managers at Patewood viewed bedside shift report as an opportunity to improve communication around

329. AHRQ's Quality & Patient Safety Programs by Setting: Hospital | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/patient-safety/settings/hospital/index.html
     March 01, 2024 - Resources AHRQ's Quality & Patient Safety Programs by Setting: Hospital Communication … systems the tools to respond immediately when a patient is harmed and to promote candid, empathetic communication

330. Information to Help Hospitals Get Started (doc file)
     teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/About_the_Guide_508.docx
     May 13, 2013 - as advisors at the organizational level Strategy 2: Communicating to Improve Quality helps improve communication

331. Section 5: Determining Where To Focus Efforts To Improve Patient Experience (Page 1 of 2) | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/cahps/quality-improvement/improvement-guide/5-determining-focus/index.html
     February 01, 2020 - As can be seen in this example, a practice site's mean score for the Provider Communication composite … or composite measure (e.g., Doctor Communication). … As has been found in previous analyses, the strongest relationship was between the Doctor Communication … example of the Health Plan Survey above, the data indicate a very strong association between the Provider Communication

332. Module 6: Sustainability: Facilitator Notes | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module6/mod6-facguide.html
     March 01, 2017 - This encourages participation and communication about improvement projects while motivating staff. … Ongoing Training 9 Say: Partners in Care, a New York City-based home health agency, identified communication … To address this concern, all home health aides were trained in the PHI Coaching Approach to Communication … , which teaches core communication skills. … training, and incorporating the change into daily practice as the keys to sustainability of their new communication

333. EvidenceNow Key Drivers and Change Strategies (pdf file)
     teamstepps.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/key_drivers_descriptions.pdf
     February 01, 2019 - Optimize care team communication Working well as a team requires good communication, which can take many … Another form of team communication is the team huddle during which the team addresses daily opportunities … colleagues informed and involved in changes to their workflow or responsibilities is fundamental to good communication … Practices can enhance team communication by providing training in communication techniques and co-locating … need to convey a vision and manage the process of change actively through deliberate and consistent communication

334. Health Literacy Improvement Tools | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/health-literacy/improve/index.html
     March 01, 2024 - easy-to-understand, multilingual medicine instructions , and a set of health literacy tools to improve communication

335. The SHARE Approach—Essential Steps of Shared Decisionmaking: Expanded Reference Guide with Sample Conversation Starters | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-2.html
     September 01, 2020 - patients become well informed about their options and the associated risks. 8 , 11 , 12 Use effective communication … The effect of clinician-patient alliance and communication on treatment adherence in mental health care … Numeracy skill and the communication, comprehension, and use of risk-benefit information.

336. TeamSTEPPS Teamwork Perceptions Questionnaire (T-TPQ) (pdf file)
     teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/reference/teampercept.pdf
     March 21, 2014 - Questionnaire – F-25 Strongly Disagree Disagree Neutral Agree Strongly Agree Communication

337. Selected Best Practices and Suggestions for Improvement (pdf file)
     teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d4n_combo_iqi-mortalityreview-bestpractices.pdf
     May 20, 2016 - o Review questions:  Causes for concern:  Diagnosis  Documentation/communication  Infection … including equipment failure and inadequate equipment  Unit management factor (work environment) communication … prioritization, inappropriate behavior or action, high stress situation  Other, including lack of communication

338. Section 1: Overview of Key Concepts and Tools | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/teamstepps-program/curriculum/situation/overview/index.html
     June 01, 2023 - Updates Welcome Guides Curriculum Materials Introduction to Curriculum Module 1: Communication

339. Center for Evidence and Practice Improvement (CEPI) | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/cpi/centers/cepi/index.html
     September 01, 2023 - supports research and evidence synthesis on healthcare delivery and improvement; advances decision and communication

340. Placement and Distribution Channels for a Quality Report | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/talkingquality/distribute/placement/index.html
     January 01, 2023 - [1] E-mail communication with Lise Rybowski, TalkingQuality Team, from Cheryl DeMars, President and