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teamstepps.ahrq.gov/cpi/about/mission/strategic-plan/CHStratPlan.html
December 01, 1999 - Improve communication with stakeholders in child health . … : Convene child health services researchers to share knowledge and enhance researcher-to-researcher communication … Improve communication with the child health services research stakeholder and user communities. … Objective 4.4
Improve electronic and print communication of AHRQ child health activities.
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Implement_Hndbook_508_v2.docx
April 01, 2011 - For discharge to be most effective, communication between clinicians, the patient, and family needs to … Similarly, evidence is mounting for interventions that incorporate structured discharge communication … Although many clinicians recognize the importance of communication, they tend to be overly positive in … Also, be sure to clarify how communication will occur between team members (for example, between the … How can the messages from the tools be incorporated or distributed via different communication methods
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teamstepps.ahrq.gov/evidencenow/projects/heart-health/evidence/blood-pressure.html
March 01, 2021 - Pressure: Visit Checklist
This checklist for health care professionals helps foster clear and thorough communication … This tip sheet for family members or friends of people with high blood pressure contains advice on communication … sheet in Spanish for family members or friends of people with high blood pressure contains advice on communication
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teamstepps.ahrq.gov/sites/default/files/2024-01/quintana-report.pdf
January 01, 2024 - Usage
Apps such as InfoSAGE compete for attention as the communication channel of choice. … Usage of this system requires that it has a higher value than
existing communication channels. … Reduction in isolation requires more significant family support and communication. … InfoSAGE: Use of Online Technologies for Communication and Elder Care. … Usage
Apps such as InfoSAGE compete for attention as the communication channel of choice.
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teamstepps.ahrq.gov/news/newsroom/case-studies/index.html?page=7
January 01, 2016 - Infections (CLABSI)
(4)
Children/Adolescents
(34)
Chronic Conditions
(43)
Clinician-Patient Communication … Implementer: VHQC Date: December 2015
North Carolina Physicians Use AHRQ Materials to Boost Communication … Public Service Campaign Topic(s): Patient Safety, Quality of Care, Health Literacy, Clinician-Patient Communication
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teamstepps.ahrq.gov/patient-safety/resources/improve-discharge/index.html
July 01, 2022 - Tools
Cross-Cutting Issues
PSNet Primers:
AHRQ PSNet Primer: Checklists
AHRQ PSNet Primer: Communication … Between Clinicians
AHRQ PSNet Primer: Improving Patient Safety and Team Communication Through Daily
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cpi/about/profile/ahrq-profile16.pdf
May 01, 2016 - CUSP
combines improvement in safety culture,
teamwork, and communication together with a
checklist … Team STEPPS®, a training
program designed for health care professionals
to improve patient safety, communication
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/2023-SOPS-Nursing-Home-DB-Infographic.pdf
January 01, 2023 - patient
safety culture 64%
positive
response
Highest Scoring Composite Measure:
Feedback and Communication
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teamstepps.ahrq.gov/funding/grantee-profiles/grtprofile-dalal.html
January 01, 2024 - implementing digital health tools that promote patient engagement, facilitate effective patient-clinician communication … potential to more accurately predict risk of adverse events that may happen after discharge and improve communication
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teamstepps.ahrq.gov/policy/electronic/privacy/index.html
February 01, 2024 - etc., we use that information only to respond to your message or to fulfill the stated purpose of the communication … Third-Party Web Sites
To reach beyond our standard communication channels, AHRQ maintains accounts
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_2_ComTipsBroch_508.docx
February 24, 2011 - Strategy 2: Communicating to Improve Quality (Tool 2)
(Brochure Back)
Tip 4: Tell us who your family members or friends are and how you want them to be involved
Your family or friends are welcome at [insert hospital name]. Family or friends can:
Give you comfort and support
Help you keep track of and understand inform…
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_1_Be_Partner_508.docx
February 10, 2011 - Strategy 2: Communicating for Improve Quality (Tool 1)
Be a Partner in Your Care
Strategy 1: Working with Patients & Families as Advisors
[Type text] [Type text] [Type text]
Strategy 2: Communicating to Improve Quality (Tool 1)
Guide to Patient and Family Engagement :: 1
Guide to Patient and Family Engagement
We w…
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_3_Get_to_Know_508.docx
February 10, 2011 - Strategy 2: Communicating to Improve Quality (Tool 3)
Strategy 2: Communicating to Improve Quality (Tool 3)
Strategy 2: Communicating to Improve Quality (Tool 3)
Get to Know Your Health Care Team
Guide to Patient and Family Engagement :: 1
Getting to know your health care team helps you get the best care possible.
…
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teamstepps.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide4.html
August 01, 2022 - Resources
System-Focused Event Investigation and Analysis Guide
AHRQ Communication … Team, in conjunction with the frontline caregivers, immediately begins open, honest, and supportive communication … It is important to ensure that there is consistent communication with the team. … Regular communication will create more buy-in, identify better solutions, and avoid potential pitfalls … Communication (e.g., were there barriers to communication?).
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teamstepps.ahrq.gov/prevention/chronic-care/decision/research-centers/index.html
October 01, 2018 - right people is difficult in routine primary care because of time constraints, conflicting priorities, communication … interventions to reduce disparities in clinical preventive services by focusing on health literacy, health communication
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teamstepps.ahrq.gov/hai/tools/ambulatory-care/safe-transitions.html
December 01, 2017 - This is due, in part, to a lack of effective communication and patient engagement in shared decisionmaking
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teamstepps.ahrq.gov/talkingquality/distribute/promote/social-marketing.html
June 01, 2019 - Pink Book: Making Health Communication Programs Work. Bethesda, MD: NCI; 2002.
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d4u_combo_pdi09-postoprespfailure-bestpractices.pdf
May 17, 2016 - • Surgeons
• Intensivists
• Nursing
• Respiratory therapy
Equipment
• Incentive spirometer
Communication … Action Items
Additional Resources
Systems/Processes
Policies/Protocols
Staff Required
Equipment
Communication
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teamstepps.ahrq.gov/evidencenow/tools/keydrivers/description.html
October 01, 2020 - Optimize care team communication
Working well as a team requires good communication, which can take … Another form of team communication is the team huddle during which the team addresses daily opportunities … colleagues informed and involved in changes to their workflow or responsibilities is fundamental to good communication … Practices can enhance team communication by providing training in communication techniques and co-locating … need to convey a vision and manage the process of change actively through deliberate and consistent communication
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/karen-posey.pdf
April 13, 2016 - (Insights) Execution
Rating of
Health
Plan
Access to Health
Care
Customer
Service
Plan
Communication