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teamstepps.ahrq.gov/research/publications/search.html?page=18
November 01, 2007 - Publication Date: October 2007
Publication Number: 07-0051
Strategies To Improve Communication … The program also explains techniques that pharmacy staff members can use to improve communication with
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teamstepps.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3/ape.html
August 01, 2022 - Communication and Optimal Resolution Toolkit Gap Analysis Report for
Insert organization name
Insert … There is strong consensus that improved communication between providers and patients about risks to which
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teamstepps.ahrq.gov/downloads/pub/advances/vol4/Miranda.pdf
July 01, 2004 - highlights behaviors
patients can use to decrease medication errors and improve patient-provider
communication … The third step encourages patient activism to prevent potential communication
gaps involving test results … Patient-
physician communication at hospital discharge and
patients’ understanding of the postdischarge
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teamstepps.ahrq.gov/hai/cusp/modules/nursing/nursing-notes.html
December 01, 2012 - Nurse managers are a conduit for communication and comprehension between the two groups to move the unit … Culture framework supports nurse managers' work because it engages staff and supports teamwork and communication … When working with staff, nurse managers use more than one form of communication to share and receive … By supporting effective communication on the unit, nurse managers are able to ensure their staff members … Several TeamSTEPPS® tools also complement the material in this module by helping to improve team communication
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teamstepps.ahrq.gov/teamstepps/instructor/fundamentals/module12/tchfeedbkfm.html
March 01, 2014 - and the Agency for Healthcare Research and Quality (AHRQ) to improve institutional collaboration and communication
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/2019-pharmacy-sops-execsum.pdf
January 01, 2019 - pharmacies
2,157
OVERALL FINDINGS
AREAS OF STRENGTH:
Average percent positive response
Patient Communication
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/system/delivery-system-initiative/rodriguez/rodriguez.pptx
September 05, 2012 - Diabetes Care
Hemoglobin A1c
LDL-Cholesterol
Blood pressure
Patients’ Experiences of Care
CG-CAHPS Communication … functioning (e.g., team composition, stability, and culture) and organizational readiness for change (e.g., communication … account for the clustering of time within patients and patients within clinics, respectively.
23
Communication … No differential improvements in clinician-patient communication
Implementation Insights
Practice Modifications … Screening services 5/5 6/8
Diabetes services 3/5 4/8
Other chronic disease services 0/4 3/8
Shared communication
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/strat3_tool_3_pres_video_508.pptx
July 23, 2010 - Better communication, realized through patient and family engagement, has a direct impact on patient … review of the literature, Debra Roter found that patient-centered care, realized through effective communication … Which facets of communication have strong effects on outcome: a meta-analysis. … medical errors
Research shows bedside shift report can improve:
Patient safety and quality
Improved communication … Bedside shift report is an opportunity to make sure there is effective communication between patients
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teamstepps.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-4.html
November 01, 2020 - Refer to Overcoming Communication Barriers With Your Patients: A Guide for Health Care Providers (Tool … Clear communication is key to shared decisionmaking
Communicating well with your patients opens the
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teamstepps.ahrq.gov/news/newsroom/case-studies/202201.html
January 01, 2022 - TeamSTEPPS is an evidence-based system that helps improve communication and teamwork skills among healthcare … TeamSTEPPS®
Topic(s):
Access to Care,
Chronic Conditions,
Clinician-Patient Communication
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teamstepps.ahrq.gov/sops/about/patient-safety-culture.html
March 01, 2022 - the SOPS Surveys
The areas of patient safety culture assessed by the AHRQ SOPS surveys include:
Communication … Communication Openness.
Organizational Learning—Continuous Improvement.
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teamstepps.ahrq.gov/news/blog/ahrqviews/focus-diagnostic-safety.html
March 01, 2023 - 2023, the American healthcare system remains too often flawed by fragmentation in care, with a lack of communication … Strategies to improve communication, teamwork, and healthcare delivery processes are also being studied
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teamstepps.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-1.html
September 01, 2020 - Decisionmaking Toolkit
The following resources are available at www.ahrq.gov/shareddecisionmaking
Communication … Overcoming Communication Barriers with Your Patients: A Reference Guide for Health Care Providers (Tool
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teamstepps.ahrq.gov/cahps/bibliography/index.html?page=1
January 01, 2024 - Relationship Between Patient-Centered Primary Care Provider Communication and Emergency Room Visits in … The patient's voice in assessing resident communication skills. … US older adults with multiple chronic conditions perceptions of provider-patient communication: Trends
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teamstepps.ahrq.gov/cahps/bibliography/index.html?page=4
January 01, 2024 - Racial/Ethnic disparities in patient experience with communication in hospitals: real differences or … Specialties differ in which aspects of doctor communication predict overall physician ratings. … Evaluating the content of the communication items in the CAHPS Clinician and Group Survey and supplemental
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teamstepps.ahrq.gov/cahps/bibliography/index.html?page=2
January 01, 2024 - patient satisfaction with outpatient surgery experience: a randomized controlled trial of postoperative communication … Improving Consumer Assessment of Health Care Providers and Systems communication scores in hospice care … The how matters: How primary care provider communication with team relates to patients' disease management
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teamstepps.ahrq.gov/talkingquality/distribute/media/index.html
February 01, 2016 - Each of these media has unique properties that can both facilitate communication and create obstacles
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teamstepps.ahrq.gov/teamstepps-program/curriculum/mutual/tools/index.html
June 01, 2023 - Updates
Welcome Guides
Curriculum Materials
Introduction to Curriculum
Module 1: Communication … Facilitated by the communication of information.
Achieved by providing and receiving feedback.
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospitalsurvey2-items.pdf
August 01, 2019 - Communication About Error
(Never, Rarely, Sometimes, Most of the time, Always, Does Not Apply or Don … Communication Openness
(Never, Rarely, Sometimes, Most of the time, Always, Does Not Apply or Don’t
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-101-webcast-ginsberg.pdf
September 01, 2022 - resistance
• Build capacity in the health care system to accelerate safety
improvements
• Improve communication