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teamstepps.ahrq.gov/news/newsletters/e-newsletter/874.html
August 01, 2023 - culture of labor and delivery units and decrease maternal and neonatal adverse events resulting from poor communication … Perspectives about racism and patient-clinician communication among Black adults with serious illness … Statewide perinatal quality improvement, teamwork, and communication activities in Oklahoma and Texas
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teamstepps.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3/apb.html
August 01, 2022 - Do board members receive basic teamwork, communication, and patient safety training? … Is there a clear process for communication among staff in response to adverse events? … medical malpractice insurers for the hospital and practitioners agreed to the process of response and communication
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teamstepps.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3/apc.html
August 01, 2022 - Do board members receive basic teamwork, communication, and patient safety training?
… Is there a clear process for communication among staff in response to adverse events?
… medical malpractice insurers for the hospital and practitioners agreed to the process of response and communication
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teamstepps.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/education-bundles/urine-culturing/antibiotic-stewardship/part-2-slides.html
February 01, 2019 - Effective communication is—
Complete.
Clear.
Brief.
Timely. … Slide 12: Communication to Enhance Antibiotic Stewardship 10-12
Consider using TeamSTEPPS communication … strategies to standardize communication about antibiotic use
S – Situation
B – Background
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/understanding-cahps-101-infographic.pdf
February 01, 2019 - encompasses the range of interactions patients have with the
health care system, including:
Good communication
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/spread/spreadnotes.docx
August 28, 2012 - Spread Framework involves the following components:
· Leadership (including setup),
· Better ideas,
· Communication … Communication
Communicating the process to the organization at large and providing specific information … Communication should be clear and consistent to ensure staff members understand the process they are … and internal factors that can benefit or impede spread.
· An effective spread plan involves strong communication … use throughout the spread process to ensure the plan is focused, the right people are involved, and communication
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teamstepps.ahrq.gov/teamstepps-program/curriculum/mutual/overview/index.html
July 01, 2023 - Updates
Welcome Guides
Curriculum Materials
Introduction to Curriculum
Module 1: Communication … Formative Feedback
Feedback is information provided to team members through verbal or nonverbal communication
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teamstepps.ahrq.gov/downloads/pub/advances/vol4/Miranda.pdf
July 01, 2004 - highlights behaviors
patients can use to decrease medication errors and improve patient-provider
communication … The third step encourages patient activism to prevent potential communication
gaps involving test results … Patient-
physician communication at hospital discharge and
patients’ understanding of the postdischarge
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teamstepps.ahrq.gov/patient-safety/settings/hospital/fall-prevention/workshop/module-4/guide.html
October 01, 2017 - How to use electronic communication modalities to communicate the program’s progress and success to the … Slide 16
Say: Communication needs to occur among staff at all levels. … Slide 17
Say: A communication process will need to be devised to share information about the … Integrating communication regarding fall risk into regular communication, such as during shift handoffs … Communication during implementation.
Staff training needs to learn new practices.
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-schlesinger.pdf
December 14, 2021 - Still underway
NIS wording: To be completed
26
The Child HCAHPS Narrative Item Set: Yield
• Communication … • Hospital processes
► Admission
► Discharge
27
The Child HCAHPS Narrative Item Set: Yield
• Communication
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teamstepps.ahrq.gov/research/findings/final-reports/index.html?page=8
August 01, 2004 - (3)
2023
(2)
2003
(1)
Grantee Report Topics
Medication Safety
(72)
Communication … Grant Number: U18 HS 11164 Topic(s): Communication and Teamwork, Pediatrics Publication Date: August
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teamstepps.ahrq.gov/teamstepps/instructor/fundamentals/module12/slpracticeteach.html
March 01, 2014 - and the Agency for Healthcare Research and Quality (AHRQ) to improve institutional collaboration and communication
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d4b_combo_psi05-foreignbody-bestpractices.pdf
November 01, 2012 - o Multidisciplinary team communication. … ensure that no surgical equipment is left within the
body cavity
• Radio-opaque surgical materials
Communication … Governing the surgical count through communication
interactions: implications for patient safety. … Items
Additional Resources
Systems/Processes
Policies/Protocols
Tools
Staff Required
Equipment
Communication
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teamstepps.ahrq.gov/patient-safety/settings/hospital/fall-prevention/workshop/module-4/slides.html
September 01, 2017 - Slide 16: Communication During Implementation
Staff at all levels need to communicate. … Slide 17: Communication During Implementation
Develop a communication process to share information … Identify paths of ongoing communication and reporting.
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teamstepps.ahrq.gov/research/findings/evidence-based-reports/makinghcsafer.html
June 01, 2022 - contains patient perspectives on care and patient rating items that encompass key topics, including communication … with doctors and nurses, responsiveness of hospital staff, pain management, communication about medicines … Performance and Patient Safety (TeamSTEPPS®) is a set of tools to help train clinicians in teamwork and communication … adverse events affect patients with limited English proficiency more frequently, are often caused by communication … Tools for Patients and Families
AHRQ's Questions are the Answer initiative is designed to improve communication
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teamstepps.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-9.html
September 01, 2020 - Enhances communication between patients and their clinicians. … tools include guides to AHRQ's PCOR materials, shared decisionmaking, and enhanced patient-provider communication … is designed to provide basic information on implementing shared decisionmaking in practice, specific communication … Improving hypertension control in diabetes mellitus: the effects of collaborative and proactive health communication
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teamstepps.ahrq.gov/patient-safety/resources/learning-lab/index.html
February 01, 2024 - Enhancing Patient Safety Through Cognition and Communication (M-Safety Lab)
Principal Investigator: … Using incident reports to assess communication failures and patient outcomes . … The project aims were to:
Study how flow of communication may affect patient safety. … Enhancing communication in radiology using a hybrid computer-human based system. … Automated, web-based solution for bidirectional EHR-infusion pump communication .
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teamstepps.ahrq.gov/teamstepps/instructor/fundamentals/module5/ebsitmonitor.html
March 01, 2014 - and the Agency for Healthcare Research and Quality (AHRQ) to improve institutional collaboration and communication … shared situation awareness. 2
SMMs and situation awareness have been empirically linked to improved communication
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teamstepps.ahrq.gov/news/newsroom/case-studies/201530.html
November 01, 2015 - The group then made a six-minute video, called Tackling Effective Communication Using TeamSTEPPS . … The video highlights nine important TeamSTEPPS elements, such as the communication technique known as
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teamstepps.ahrq.gov/teamstepps/instructor/scenarios/contents.html
March 01, 2014 - )
TeamSTEPPS Team Skills:
Team Structure
Leadership
Situation Monitoring
Mutual Support
Communication … 65
70,71, 73-80, 84
85,86, 93,97, 98, 100,101, 103-106, 108-110, 112-115
117-121, 123-128
Communication