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  1. teamstepps.ahrq.gov/news/newsletters/e-newsletter/874.html
    August 01, 2023 - culture of labor and delivery units and decrease maternal and neonatal adverse events resulting from poor communication … Perspectives about racism and patient-clinician communication among Black adults with serious illness … Statewide perinatal quality improvement, teamwork, and communication activities in Oklahoma and Texas
  2. teamstepps.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3/apb.html
    August 01, 2022 - Do board members receive basic teamwork, communication, and patient safety training? … Is there a clear process for communication among staff in response to adverse events? … medical malpractice insurers for the hospital and practitioners agreed to the process of response and communication
  3. teamstepps.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3/apc.html
    August 01, 2022 - Do board members receive basic teamwork, communication, and patient safety training?         … Is there a clear process for communication among staff in response to adverse events?         … medical malpractice insurers for the hospital and practitioners agreed to the process of response and communication
  4. teamstepps.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/education-bundles/urine-culturing/antibiotic-stewardship/part-2-slides.html
    February 01, 2019 - Effective communication is— Complete. Clear. Brief. Timely. … Slide 12: Communication to Enhance Antibiotic Stewardship 10-12 Consider using TeamSTEPPS communication … strategies to standardize communication about antibiotic use S – Situation B – Background
  5. teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/understanding-cahps-101-infographic.pdf
    February 01, 2019 - encompasses the range of interactions patients have with the health care system, including:  Good communication
  6. Spreadnotes (doc file)

    teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/spread/spreadnotes.docx
    August 28, 2012 - Spread Framework involves the following components: · Leadership (including setup), · Better ideas, · CommunicationCommunication Communicating the process to the organization at large and providing specific information … Communication should be clear and consistent to ensure staff members understand the process they are … and internal factors that can benefit or impede spread. · An effective spread plan involves strong communication … use throughout the spread process to ensure the plan is focused, the right people are involved, and communication
  7. teamstepps.ahrq.gov/teamstepps-program/curriculum/mutual/overview/index.html
    July 01, 2023 - Updates Welcome Guides Curriculum Materials Introduction to Curriculum Module 1: Communication … Formative Feedback Feedback is information provided to team members through verbal or nonverbal communication
  8. teamstepps.ahrq.gov/downloads/pub/advances/vol4/Miranda.pdf
    July 01, 2004 - highlights behaviors patients can use to decrease medication errors and improve patient-provider communication … The third step encourages patient activism to prevent potential communication gaps involving test results … Patient- physician communication at hospital discharge and patients’ understanding of the postdischarge
  9. teamstepps.ahrq.gov/patient-safety/settings/hospital/fall-prevention/workshop/module-4/guide.html
    October 01, 2017 - How to use electronic communication modalities to communicate the program’s progress and success to the … Slide 16 Say: Communication needs to occur among staff at all levels. … Slide 17 Say: A communication process will need to be devised to share information about the … Integrating communication regarding fall risk into regular communication, such as during shift handoffs … Communication during implementation. Staff training needs to learn new practices.
  10. teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-schlesinger.pdf
    December 14, 2021 - Still underway  NIS wording: To be completed 26 The Child HCAHPS Narrative Item Set: Yield • Communication … • Hospital processes ► Admission ► Discharge 27 The Child HCAHPS Narrative Item Set: Yield • Communication
  11. teamstepps.ahrq.gov/research/findings/final-reports/index.html?page=8
    August 01, 2004 - (3) 2023 (2) 2003 (1) Grantee Report Topics Medication Safety (72) Communication … Grant Number: U18 HS 11164 Topic(s): Communication and Teamwork, Pediatrics Publication Date: August
  12. teamstepps.ahrq.gov/teamstepps/instructor/fundamentals/module12/slpracticeteach.html
    March 01, 2014 - and the Agency for Healthcare Research and Quality (AHRQ) to improve institutional collaboration and communication
  13. teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d4b_combo_psi05-foreignbody-bestpractices.pdf
    November 01, 2012 - o Multidisciplinary team communication. … ensure that no surgical equipment is left within the body cavity • Radio-opaque surgical materials Communication … Governing the surgical count through communication interactions: implications for patient safety. … Items Additional Resources Systems/Processes Policies/Protocols Tools Staff Required Equipment Communication
  14. teamstepps.ahrq.gov/patient-safety/settings/hospital/fall-prevention/workshop/module-4/slides.html
    September 01, 2017 - Slide 16: Communication During Implementation Staff at all levels need to communicate. … Slide 17: Communication During Implementation Develop a communication process to share information … Identify paths of ongoing communication and reporting.
  15. teamstepps.ahrq.gov/research/findings/evidence-based-reports/makinghcsafer.html
    June 01, 2022 - contains patient perspectives on care and patient rating items that encompass key topics, including communication … with doctors and nurses, responsiveness of hospital staff, pain management, communication about medicines … Performance and Patient Safety (TeamSTEPPS®) is a set of tools to help train clinicians in teamwork and communication … adverse events affect patients with limited English proficiency more frequently, are often caused by communication … Tools for Patients and Families AHRQ's Questions are the Answer initiative is designed to improve communication
  16. teamstepps.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-9.html
    September 01, 2020 - Enhances communication between patients and their clinicians. … tools include guides to AHRQ's PCOR materials, shared decisionmaking, and enhanced patient-provider communication … is designed to provide basic information on implementing shared decisionmaking in practice, specific communication … Improving hypertension control in diabetes mellitus: the effects of collaborative and proactive health communication
  17. teamstepps.ahrq.gov/patient-safety/resources/learning-lab/index.html
    February 01, 2024 - Enhancing Patient Safety Through Cognition and Communication (M-Safety Lab) Principal Investigator: … Using incident reports to assess communication failures and patient outcomes . … The project aims were to: Study how flow of communication may affect patient safety. … Enhancing communication in radiology using a hybrid computer-human based system. … Automated, web-based solution for bidirectional EHR-infusion pump communication .
  18. teamstepps.ahrq.gov/teamstepps/instructor/fundamentals/module5/ebsitmonitor.html
    March 01, 2014 - and the Agency for Healthcare Research and Quality (AHRQ) to improve institutional collaboration and communication … shared situation awareness. 2 SMMs and situation awareness have been empirically linked to improved communication
  19. teamstepps.ahrq.gov/news/newsroom/case-studies/201530.html
    November 01, 2015 - The group then made a six-minute video, called Tackling Effective Communication Using TeamSTEPPS . … The video highlights nine important TeamSTEPPS elements, such as the communication technique known as
  20. teamstepps.ahrq.gov/teamstepps/instructor/scenarios/contents.html
    March 01, 2014 - ) TeamSTEPPS Team Skills: Team Structure Leadership Situation Monitoring Mutual Support Communication … 65 70,71, 73-80, 84 85,86, 93,97, 98, 100,101, 103-106, 108-110, 112-115 117-121, 123-128 Communication

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