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201. TeamSTEPPS Coaching Feedback Form (pdf file)
     teamstepps.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-coaching-feedback-form.pdf
     May 31, 2023 - Coaching Criteria Demonstrated Competency Comments/Suggestions Yes No Communication Communicating

202. Tool: CUS | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/teamstepps-program/curriculum/mutual/tools/cus.html
     May 01, 2023 - Updates Welcome Guides Curriculum Materials Introduction to Curriculum Module 1: Communication … In verbal communication, "CUS" and other signal phrases have a similar effect.

203. HHS Announces New Challenge Competition to Create Innovative Training Videos to Improve Patient Care | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/news/newsroom/press-releases/challenge-competition-teamstepps.html
     April 01, 2022 - resources and features a training program comprised of evidence-based tools and resources to promote communication … The TeamSTEPPS training program promotes effective teamwork, collaboration, and communication skills

204. Practice Improvement | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/practiceimprovement/index.html
     August 01, 2022 - TeamSTEPPS Teamwork tools that improve communication and teamwork skills among healthcare professionals … Communication and Optimal Resolution (CANDOR) Toolkit Process for practitioners to use when unexpected

205. TeamSTEPPS® 2.0: Introduction | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/teamstepps/instructor/introduction.html
     March 01, 2019 - of Defense (DoD) as a teamwork system that offers a powerful solution to improving collaboration and communication … Patient safety experts agree that communication and other teamwork skills are essential for the provision

206. Improving Value and Efficiency in Hospitals and Medical Offices: A Resource List for Users of the AHRQ SOPS Value and Efficiency Supplemental Item Sets (pdf file)
     teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/hospital-efficiency-resources.pdf
     May 01, 2023 - Communication and Optimal Resolution (CANDOR) https://www.ahrq.gov/professionals/quality-patient-safety … This AHRQ toolkit, based on the CANDOR process, is intended to assist hospitals in implementing communication … consumers and focus on aspects of quality that consumers are best qualified to assess, such as the communication … TeamSTEPPS is an evidence-based set of teamwork tools, aimed at optimizing patient outcomes by improving communication … Communication and Optimal Resolution (CANDOR) 2.

207. Module 3: Preparing for Implementation: Gap Analysis | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3/notes.html
     August 01, 2022 - The three subgroups include: Communication Team—which is further divided into the Disclosure Lead, … responsible for the disclosure communication process for the organization and Care for the Caregiver … What existing communication channels can be used to disseminate information? … The TeamSTEPPS 2.0 curriculum provides valuable resources and strategies to help teams improve communication … See TeamSTEPPS Module 3 (Communication) and Module 6 (Mutual Support) for more resources and tools to

208. Mini-Session Training Content | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/teamstepps-program/curriculum/situation/teach/mini.html
     July 01, 2023 - Updates Welcome Guides Curriculum Materials Introduction to Curriculum Module 1: Communication … Staff meetings, team huddles, email messaging, and other communication methods should be used to reinforce

209. Advanced Methods in Delivery System Research – Planning, Executing, Analyzing, and Reporting Research on Delivery System Improvement Webinar #1: Fuzzy Set Analysis
     teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/improve/coordination/webinar03/logic_models.pptx
     July 15, 2013 - Health IT Training and technical assistance Intervention Accessible Care New modes of patient communication … Develop system for email communication between providers and patients Outreach to patients about … availability of email communication Monitor and respond to email communications (by email, phone, or … director knowledge and beliefs about the intervention Inner setting: Program culture, compatibility, communication

210. 2022 Updated Results for the AHRQ Surveys on Patient Safety CultureTM (SOPS®) Diagnostic Safety Supplemental Items for Medical Offices (pdf file)
     teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/DxSftyRpt-Updated-2022.pdf
     January 01, 2022 - However, three items within the composite measure Provider and Staff Communication Around Diagnosis … Provider and Staff Communication Around Diagnosis Providers in this office encourage staff to share … Provider and Staff Communication Around Diagnosis 60% 75% 67% 71% 77% 59% 3. … Provider and Staff Communication Around Diagnosis % Agree/Strongly Agree Providers in this office encourage … Provider and Staff Communication Around Diagnosis 74% 63% 69% 3.

211. Module 4: How to Implement the Fall Prevention Program in Your Organization (doc file)
     teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module4/module4_fall-prevention.docx
     September 20, 2017 - possibility of building fall prevention into the electronic documentation system How to use electronic communication … Slide 16 SAY: Communication needs to occur among staff at all levels. … Slide 17 SAY: A communication process will need to be devised to share information about the effectiveness … The communication process should be regular and thorough with the least amount of time and effort. … Integrating communication regarding fall risk into regular communication, such as during shift handoffs

212. TeamSTEPPS Updates | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/teamstepps-program/updated/index.html
     February 01, 2024 - It is guided by emerging research related to teams, team performance, communication, and adult learning … The curriculum also considers additional communication and patient engagement methods, such as patient

213. Reviewing the Team's Performance: Debrief | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/teamstepps-program/curriculum/team/tools/debrief.html
     December 01, 2023 - Updates Welcome Guides Curriculum Materials Introduction to Curriculum Module 1: Communication … Timely debriefing facilitates real-time communication and feedback, improves team performance, and provides

214. Health Literacy Professional Education and Training | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/health-literacy/professional-training/index.html
     January 01, 2024 - The following videos show interpreters using TeamSTEPPS communication strategies. … Also available is an in-service curriculum:  Strategies To Improve Communication Between Pharmacy Staff

215. About Health Literacy | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/health-literacy/about/index.html
     January 01, 2024 - Clear Communication  (National Institutes of Health) Healthfinder.gov Health Literacy  (Centers for … Medicine) Plain Language: Getting Started or Brushing Up  (National Institutes of Health) Risk Communication

216. AHRQ-Sponsored Continuing Education Activities | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/patient-safety/education/continuing-ed/index.html
     November 01, 2023 - challenges in caring for patients with low health literacy as well as strategies to improve patient communication … activities: (1) An Updated Overview of Health Literacy and (2) Improving Health Literacy by Improving Communication

217. Implementing Team Approaches for Improving Diabetes Care in Health Centers | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/practiceimprovement/delivery-initiative/rodriguez/index.html
     December 01, 2020 - Patients’ Experiences of Care: CG-CAHPS Communication (k=6). … services 5/5 6/8 Diabetes services 3/5 4/8 Other chronic disease services 0/4 3/8 Shared communication … Slide 23 Communication (CG-CAHPS) Image: Bar graph compares Pre and Post Communication: Community … No differential improvements in clinician-patient communication.

218. Yale Center for Healthcare Innovation, Redesign, and Learning | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/patient-safety/resources/learning-lab/yale-center-long-desc.html
     June 01, 2020 - Communication among hospitals upon patient arrival improved from 38 percent to 91 percent.7 This project … Internal Communication. PSLL Learning Network Webinar #3 Report. AHRQ, Rockville, MD, 2017. … Conversations Across the Continuum: Communication During the Transition of Care From the Hospital to

219. Module 7: Resolution | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes7.html
     August 01, 2022 - Education & Training Resources Module 7: Resolution AHRQ Communication … These skills include nonverbal communication, attentive listening, managing stress in the moment, and … In the CANDOR process, open and transparent communication with patients and families supports the patient … Slide 12 Say: A culture of safety requires open and ongoing communication with both internal

220. Improving Patient Safety in Healthcare | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/funding/grantee-profiles/grtprofile-fairbanks.html
     December 01, 2023 - interviews and focus groups with emergency medicine providers to identify shared information needs; communication … methods, strategies, and barriers; and factors affecting successful communication. … integrated patient-focused status display , tested for workplace usability, to support ED clinicians’ communication