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Showing results for "communication".
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  1. Small-Conf Impact Final Report (doc file)

    talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/small-conf_impact_final_report.docx
    January 01, 2011 - 9:00-10:00 AM How to Manage a Population of Practices: Organizational Structures, Data Needs, and Communication … Issues Discussion of organizational issues, data collection/analysis/management systems, and communication … Education Centers Major role in many/most states Health Systems Purchaser Data Management and Communication … registries Resource repositories Toolkit(s) Links Catalogues of best indigenous practices Communication

  2. CAHPS 2023 Health Plan Survey Database Summary Results (pdf file)

    talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023_chartbook_infographic.pdf
    January 01, 2023 - CAHPS 2023 Health Plan Survey Database Summary Results 2023 Health Plan Survey Database Summary Results This overview of results summarizes how Medicaid and Children's Health Insurance Program (CHIP) health plan respondents assess their health plan based on the 2023 Consumer Assessment of Healthcare Providers a…

  3. Strategy 4: IDEA Discharge Planning (Tool 4)

    talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_4_PPT_508.pptx
    April 01, 2011 - Better communication, realized through patient and family engagement, has a direct impact on patient … For example, one study found that more than 70 percent of adverse events are caused by breakdowns in communication … In a review of the literature, Roter found that patient-centered care, realized through effective communication … Which facets of communication have strong effects on outcome: a meta-analysis. … says just as much as verbal communication 28 Strategy 4: IDEAL Discharge Planning (Tool 4) As we work

  4. How To Manage Change

    talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module2/module2_managingchange_slides.pptx
    November 20, 2014 - What are the ground rules for managing meeting time and communication?

  5. TeamSTEPPS Specialty Scenarios: Neonatal ICU (pdf file)

    talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/scenarios/neonatalicu.pdf
    March 19, 2014 - Communication.

  6. Transitioning to the SOPS™ Hospital Survey Version 2.0: What’s Different and What To Expect, Part II: Appendixes (pdf file)

    talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops2-pt2_transition_apx.pdf
    September 01, 2019 - About Error Feedback and Communication About Error 68% 65% 3% Major wording change We are informed … Openness Communication Openness 76% 63% 13% No wording change In this unit, staff speak up if they … Can Expect When Comparing HSOPS 2.0 and HSOPS 1.0 Type of Change HSOPS 2.0 HSOPS 1.0 Communication … About Error Feedback and Communication About Error 68% 65% 3% +/- 2% [1% - 5%] Major wording … Openness Communication Openness 76% 63% 13% +/- 3% [10% to 16%] No wording change In this unit

  7. 2021 National Healthcare Quality and Disparities Report: Executive Summary (pdf file)

    talkingquality.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2021qdr-final-es.pdf
    January 01, 2021 - home health care providers, more emotional and spiritual support from hospice providers, and better communication … The three measures that improved the most reflected improved communication with patients at hospital … under age 65 with public insurance reflect difficulty arranging a usual source of care, lower quality communication

  8. A3 Combo Selfassessment (doc file)

    talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/a3_combo_selfassessment.docx
    June 27, 2014 - . |_| |_| |_| · We have open communication among providers, staff, patients, and caregivers about … shared sense of purpose to decrease mortality and reduce complications. |_| |_| |_| · We have open communication

  9. Strategy 1: Working with Patients & Families as Advisors (Implementation Handbook) (pdf file)

    talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Implement_Hndbook_508_v2.pdf
    January 28, 2011 - Regular communication with leadership, clinicians, and staff is important to help them understand the … Communication tips The following tips can help all members of committees and workgroups, including … In addition, during committee meetings, be mindful how communication style and language used can either … We do this by working in active partnership with our health care providers to: Strengthen communication … Personal communication via email; May 4, 2010. 5. Jeppson E, Thomas J.

  10. TeamSTEPPS 2.0 Module 9: Coaching Workshop

    talkingquality.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule9.pptx
    April 10, 2006 - These competencies are organized into four clusters: communication, performance improvement, relationship … We will also be referencing a handout that defines the competencies. 18 Coaching Competency: Communication … There are three specific areas of coaching competency related to communication. … The second communication area is providing feedback. … The third communication area is listening for understanding.

  11. Monitoring Progress for Sustainable Improvement (pdf file)

    talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/e1_combo_monitorprogress.pdf
    June 05, 2016 - Monitoring Progress for Sustainable Improvement Toolkit for Using the AHRQ Quality Indicators How To Improve Hospital Quality and Safety Monitoring Progress for Sustainable Impro…

  12. 2018 CAHPS Health Plan Survey Database Chartbook Executive Summary (pdf file)

    talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2018_hpchartbook_infographic.pdf
    January 01, 2018 - 2018 CAHPS Health Plan Survey Database Chartbook Executive Summary CAHPS® 2018 Health Plan Survey Database Results Executive Summary This overview of results summarizes how health plan enrollees across all populations rate their health plan based on the 218 Consumer Assessment of Healthcare Providers and Systems…

  13. Getting Ready for Change Self-Assessment (pdf file)

    talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/a3_combo_selfassessment.pdf
    May 12, 2016 - • We have open communication among providers, staff, patients, and caregivers about quality … • We have open communication among providers, staff, patients, and caregivers about our work
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