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2081. TeamSTEPPS 2.0 Module 4: Leading Teams
      talkingquality.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule4.pptx
      March 10, 2006 - Holds a teamwork system together Ensures a plan is conveyed, reviewed, and updated Facilitated through communication … Communication, which facilitates teamwork by enabling team members to effectively relay relevant information … Designated The person assigned to lead and organize a team, establish clear goals, and facilitate open communication … Upton set for the debrief: Set a positive tone for open communication Encouraged feedback Facilitated … That he set a positive tone for open communication. Feedback was encouraged.

2082. Strategy 1: Working with Patients & Families as Advisors (Implementation Handbook) (doc file)
      talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/Best_Practices_Hosp_Leaders_508.docx
      March 13, 2013 - example, the chief executive officer of the University of Wisconsin Health sends out a weekly one-page communication … chief executive officer of Cincinnati Children’s Hospital in Cincinnati, OH, this type of frequent communication … Establish channels for direct communication with patients and family members Senior leaders can communicate … and interact directly with patients and family members in ways that publicly emphasize two-way communication

2083. TeamSTEPPS, Module 8: Change Management (Instructor Guide) (pdf file)
      talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module8/igchangemgmt.pdf
      February 25, 2014 - Key characteristics that must be represented on the team include leadership, credibility, communication … Every communication channel available should be used to put forth the vision and the strategies in

2084. Patient Involvement | Agency for Healthcare Research and Quality
      talkingquality.ahrq.gov/patients-consumers/patient-involvement/index.html
      November 01, 2016 - Questions To Ask Your Doctor Your health depends on good communication Patient & Clinician Videos

2085. Determine Whether It Is Necessary To Treat a Potential Infection With Antibiotics | Agency for Healthcare Research and Quality
      talkingquality.ahrq.gov/nhguide/toolkits/determine-whether-to-treat/index.html
      October 01, 2016 - Common Suspected Infections: Communication and Decisionmaking for Four Infections Toolkit 3.

2086. Web Site Policies | Agency for Healthcare Research and Quality
      talkingquality.ahrq.gov/policy/electronic/index.html
      September 01, 2015 - Language at AHRQ The Plain Writing Act of 2010 requires federal agencies to write clear Government communication

2087. Implementation Guide for AHRQ's Making Informed Consent an Informed Choice - Training Modules (pdf file)
      talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/implementation-guide-making-informed-consent-informed-choice.pdf
      January 01, 2017 - libraries of easy-to-understand informed consent forms and high-quality decision aids ■ Removing communication … Communication Supports • Staff not familiar with all of the interpreter services and resources available … Remove communication barriers • Assess the adequacy of language assistance, and advocate for increasing … Communication Supports • Wait times for in-person interpreter services will be reduced to X minutes by … • Residents will be trained in clear communication skills within X days of the beginning of their

2088. Information Items | Agency for Healthcare Research and Quality
      talkingquality.ahrq.gov/teamstepps/readiness/informationitems.html
      April 01, 2016 - TeamSTEPPS is a teamwork system that offers a powerful solution to improving collaboration and communication … Patient safety experts agree that communication and other teamwork skills are essential for providing

2089. Small-Conf Impact Final Report (doc file)
      talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/small-conf_impact_final_report.docx
      January 01, 2011 - 9:00-10:00 AM How to Manage a Population of Practices: Organizational Structures, Data Needs, and Communication … Issues Discussion of organizational issues, data collection/analysis/management systems, and communication … Education Centers Major role in many/most states Health Systems Purchaser Data Management and Communication … registries Resource repositories Toolkit(s) Links Catalogues of best indigenous practices Communication

2090. Strategy 4: IDEA Discharge Planning (Tool 4)
      talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_4_PPT_508.pptx
      April 01, 2011 - Better communication, realized through patient and family engagement, has a direct impact on patient … For example, one study found that more than 70 percent of adverse events are caused by breakdowns in communication … In a review of the literature, Roter found that patient-centered care, realized through effective communication … Which facets of communication have strong effects on outcome: a meta-analysis. … says just as much as verbal communication 28 Strategy 4: IDEAL Discharge Planning (Tool 4) As we work

2091. Module 2: How To Manage Change (doc file)
      talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module2/module2_managingchange.docx
      August 31, 2017 - What are the ground rules for managing meeting time and communication? … The Implementation Team should also consider what ongoing communication and reporting are needed and

2092. CAHPS 2023 Health Plan Survey Database Summary Results (pdf file)
      talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023_chartbook_infographic.pdf
      January 01, 2023 - CAHPS 2023 Health Plan Survey Database Summary Results 2023 Health Plan Survey Database Summary Results This overview of results summarizes how Medicaid and Children's Health Insurance Program (CHIP) health plan respondents assess their health plan based on the 2023 Consumer Assessment of Healthcare Providers a…

2093. Transitioning to the SOPS™ Hospital Survey Version 2.0: What’s Different and What To Expect, Part II: Appendixes (pdf file)
      talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops2-pt2_transition_apx.pdf
      September 01, 2019 - About Error Feedback and Communication About Error 68% 65% 3% Major wording change We are informed … Openness Communication Openness 76% 63% 13% No wording change In this unit, staff speak up if they … Can Expect When Comparing HSOPS 2.0 and HSOPS 1.0 Type of Change HSOPS 2.0 HSOPS 1.0 Communication … About Error Feedback and Communication About Error 68% 65% 3% +/- 2% [1% - 5%] Major wording … Openness Communication Openness 76% 63% 13% +/- 3% [10% to 16%] No wording change In this unit

2094. How To Manage Change
      talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module2/module2_managingchange_slides.pptx
      November 20, 2014 - What are the ground rules for managing meeting time and communication?

2095. TeamSTEPPS Specialty Scenarios: Neonatal ICU (pdf file)
      talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/scenarios/neonatalicu.pdf
      March 19, 2014 - Communication.

2096. 2021 National Healthcare Quality and Disparities Report: Executive Summary (pdf file)
      talkingquality.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2021qdr-final-es.pdf
      January 01, 2021 - home health care providers, more emotional and spiritual support from hospice providers, and better communication … The three measures that improved the most reflected improved communication with patients at hospital … under age 65 with public insurance reflect difficulty arranging a usual source of care, lower quality communication

2097. A3 Combo Selfassessment (doc file)
      talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/a3_combo_selfassessment.docx
      June 27, 2014 - . |_| |_| |_| · We have open communication among providers, staff, patients, and caregivers about … shared sense of purpose to decrease mortality and reduce complications. |_| |_| |_| · We have open communication

2098. TeamSTEPPS 2.0 Module 9: Coaching Workshop
      talkingquality.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule9.pptx
      April 10, 2006 - These competencies are organized into four clusters: communication, performance improvement, relationship … We will also be referencing a handout that defines the competencies. 18 Coaching Competency: Communication … There are three specific areas of coaching competency related to communication. … The second communication area is providing feedback. … The third communication area is listening for understanding.

2099. Strategy 1: Working with Patients & Families as Advisors (Implementation Handbook) (pdf file)
      talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Implement_Hndbook_508_v2.pdf
      January 28, 2011 - Regular communication with leadership, clinicians, and staff is important to help them understand the … Communication tips The following tips can help all members of committees and workgroups, including … In addition, during committee meetings, be mindful how communication style and language used can either … We do this by working in active partnership with our health care providers to: Strengthen communication … Personal communication via email; May 4, 2010. 5. Jeppson E, Thomas J.

2100. Getting Ready for Change Self-Assessment (pdf file)
      talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/a3_combo_selfassessment.pdf
      May 12, 2016 - • We have open communication among providers, staff, patients, and caregivers about quality … • We have open communication among providers, staff, patients, and caregivers about our work