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181. TeamSTEPPS Teamwork Attitudes Questionnaire (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-t-taq-questionnaire.pdf
     May 31, 2023 - • Communication. … TeamSTEPPS Teamwork Attitudes Questionnaire 4 Communication Strongly Agree Agree Neutral Disagree … Poor communication is the most common cause of reported errors. 27.

182. TeamSTEPPS 3.0 | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/teamstepps-program/index.html
     TeamSTEPPS is an evidence-based set of teamwork tools, aimed at optimizing patient outcomes by improving communication … Introduction to Curriculum Module 1: Communication Module 2: Team Leadership Module

183. AHRQ Safety Program for Perinatal Care: Labor and Delivery Unit Safety Safe Cesarean Section (doc file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/labor-delivery-unit/tool_safe-csection.docx
     May 01, 2017 - · These scenarios reinforce teamwork and communication related to— · situational awareness, · use of … · Use SBAR, callouts, huddles, and closed-loop communication among team members. … This may include the following: · Prompt, compassionate, and honest communication with the patient and … family · Investigation · Ongoing communication with the patient and family · Apology and remediation … Do safety checklists improve teamwork and communication in the operating room? A systematic review.

184. The SHARE Approach—Communicating Numbers to Your Patients: A Reference Guide for Health Care Providers | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-5.html
     September 01, 2020 - Learn more about risk communication and health numeracy Information on Presenting Probabilities Trevena … Numeracy skill and the communication, comprehension, and use of risk-benefit information. … Helping patients decide: ten steps to better risk communication. … Formats for improving risk communication in medical tradeoff decisions. … Numeracy skill and the communication, comprehension, and use of risk-benefit information.

185. A Unit Guide To Infection Prevention for Long-Term Care Staff | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/hai/quality/tools/cauti-ltc/modules/resources/guides/infection-prevent.html
     March 01, 2017 - Communication Tips offer ways to talk with residents, families, coworkers, and others about infection … Communication Tips If you see signs of an infection, discuss them with the resident. … Communication Tips Remind coworkers to keep their hands clean and cover their coughs. … Communication Tips Explain to the resident why he or she is being moved into isolation. … Communication Tips Ask your supervisor how to help make resident care safer.

186. Resource List - AHRQ Hospital Survey (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospital-v2-resourcelist.pdf
     April 01, 2023 - Communication Openness 1. … Communication About Error 1. … Communication Openness 1. Raising and Responding to Concerns 2. … Communication About Error 1. Communication and Optimal Resolution (CANDOR) Toolkit 2. … Handoffs and Information Exchange 1. 10 Patient Handoff Communication Tools 2.

187. Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/patient-safety/reports/engage/strategies.html
     April 01, 2018 - Improves visit efficiency and safety and promotes effective communication. … Warm Handoff Plus : Promotes collaborative communication, engaging the patient as part of the team. … Supports handoff within the practice to reduce communication drops during transitions.

188. Apply CUSP | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/hai/cusp/modules/apply/index.html
     July 01, 2018 - Understand the Science of Safety Identify Defects Through Sensemaking Implement Teamwork and Communication … summarizes the concepts and activities of the other six modules in the CUSP Toolkit, including TeamSTEPPS communication

189. Diagnostic Safety Supplemental Item Set for Medical Office SOPS | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/sops/surveys/medical-office/supplemental-items/diagnostic-safety.html
     March 01, 2024 - extent to which their organization's culture supports the diagnostic process, accurate diagnoses, and communication … Provider and Staff Communication Around Diagnosis (5 items).

190. Antibiotic Stewardship Slides, Part 2
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/educational-bundles/urine-culturing/antibiotic-stewardship/abx-stewardship-part2.pptx
     March 01, 2017 - Remember, effective communication should be complete, clear, brief, and timely. 11 Communication to … Enhance Antibiotic Stewardship10-12 Consider using TeamSTEPPS communication strategies to standardize … communication about antibiotic use S – Situation B – Background A – Assessment R – Recommendation … strategies to standardize communication about antibiotic use. … During your communication consider having a brochure ready to provide more information about the potential

191. Section 1: Overview of Key Concepts and Tools | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/teamstepps-program/curriculum/intro/overview.html
     July 01, 2023 - Value of the TeamSTEPPS Curriculum  Section 3: Teaching Introductory Material Module 1: Communication … requires clearly defined and appropriate team structure and the use of four teachable-learnable skills: Communication … As shown in the TeamSTEPPS framework, the four skills that contribute to team effectiveness are: Communication

192. AHRQ Safety Program for Perinatal Care: Labor and Delivery Unit Safety Obstetric Hemorrhage (doc file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/labor-delivery-unit/tool_obhemorrhage.docx
     May 01, 2017 - with rapid responders and other units of the hospital (e.g., lab, blood bank, OR), · communication with … · Use SBAR, callouts, huddles, and closed-loop communication among team members. … · Use of transition communication techniques assures a shared mental model of plan of care and patient … This may include the following: · Prompt, compassionate, and honest communication with the patient and … family · Investigation · Ongoing communication with the patient and family · Apology and remediation

193. AHRQ Safety Program for Perinatal Care: Rapid Response for Perinatal Safety: Rapid Response Systems (doc file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/rapid-response/tool_rapidresponse-systems.docx
     May 01, 2017 - These scenarios reinforce teamwork and communication related to— · situational awareness; · ability to … Use SBAR, callouts, huddles, and closed-loop communication among team members. … Use of transition communication techniques assures a shared mental model of plan of care and perceived … This includes communication between primary team and rapid responders, or between rapid responders and … family · Investigation · Ongoing communication with the patient and family · Apology and remediation

194. Module 1: Using the Comprehensive Long-Term Care Safety Modules: Applying Safety Principles | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module1/mod1-slides.html
     March 01, 2017 - E xcellent communication skills learned. A ssess what's working and plan to expand. … Teamwork and Communication. Resident and Family Engagement. Sustainability. … Provide opportunities for staff to learn and practice using teamwork and communication tools. … Slide 11: Teamwork and Communication Concepts and tools to improve communication among LTC team members … Train teams in using teamwork and communication tools.

195. Surveys on Patient Safety Culture (SOPS) Ambulatory Surgery Center Survey: 2023 User Database Report Part I (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/2023-ASC-Database-Report-I-rev.pdf
     January 01, 2023 - Item Results on Communication in the Surgery/Procedure Room – 2023 SOPS ASC Database .............. … Item Results Average Percent Positive Response on Communication in the Surgery/Procedure Room - 2023 … Communication About Patient Information 89% 7.30% 57% 80% 86% 91% 95% 98% 100% 3. … Communication Openness 89% 8.69% 58% 75% 84% 91% 95% 98% 100% 5. … Positive Response Communication in the Surgery/Procedure Room Average % Positive s.d.

196. Preventing Medication Errors Among Children With Chronic Conditions in Outpatient and Home Settings | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/funding/grantee-profiles/grtprofile-walsh.html
     October 01, 2023 - In general, failures in communication about changes in medication doses were common, and one in four … Walsh concluded that specific improvements were necessary to address communication with and among caregivers … Walsh’s most current AHRQ project, Re-Engineering Patient and Family Communication to Improve Diagnostic … intervention to improve diagnostic safety for use in the outpatient setting that currently supports communication

197. Mod03-Gap-Analysis-Guide (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module3/mod03-gap-analysis-guide.pdf
     April 01, 2016 - Purpose: To evaluate the extent to which current processes align with the Communication and Optimal Resolution … Do board members receive basic teamwork, communication, and patient safety training? j. … Is there a clear process for communication among staff in response to adverse events? c. … Do board members receive basic teamwork, communication, and patient safety training? … Is there a clear process for communication among staff in response to adverse events?

198. TeamSTEPPS 2.0 Module 11: Implementation Planning
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule11.pptx
     November 02, 2018 - They define what communication was sub-optimal, the communication of critical information about the patient … They specify when the communication should occur, just prior to incision, and listed where the communication … First, what are the goals of communication for that particular group? … It's an important part of the communication - recognize the outcomes. … Always stay focused on the goals for communication with each stakeholder group.

199. Tool 5, The SHARE Approach Communicating Numbers to your Patients: A Reference Guide for Health Care Providers (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/tools/tool-5/share-tool5.pdf
     April 01, 2014 - : A Reference Guide for Health Care Providers (Workshop Curriculum: Tool 5) Learn more about risk communication … Numeracy skill and the communication, comprehension, and use of risk-benefit information. … Helping patients decide: ten steps to better risk communication. … Formats for improving risk communication in medical tradeoff decisions. … Numeracy skill and the communication, comprehension, and use of risk-benefit information.

200. Patient and Family Engagement | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/hai/cusp/modules/patient-family-engagement/index.html
     July 01, 2018 - Understand the Science of Safety Identify Defects Through Sensemaking Implement Teamwork and Communication … Tools to improve communication among patients, families, and clinicians. … Effective Patient and Family Communication (1 min., 50 sec.)