-
talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/How_PFE_Benefits_Hosp_508.docx
January 01, 2012 - strategies contributed to significant increases in CAHPS Hospital Survey scores in the domains of communication … with nurses, communication with doctors, pain management, and staff responsiveness.15
Better patient … outcomes
Engaging patients and families through improved communication and other practices also has … Advancing effective communication, cultural competence, and patient- and family-centered care: A roadmap … Which facets of communication have strong effects on outcome: a meta-analysis.
-
talkingquality.ahrq.gov/patient-safety/settings/hospital/candor/videos/nurses.html
August 01, 2022 - & Training
Resources
Peer Support Interaction—Nurse: Video
AHRQ Communication … and Optimal Resolution Toolkit
Communication and Optimal Resolution (CANDOR) is a process that health
-
talkingquality.ahrq.gov/patient-safety/settings/hospital/candor/videos/meeting.html
August 01, 2022 - Training
Resources
Planning for Meetings with Family: Video
AHRQ Communication … and Optimal Resolution Toolkit
Communication and Optimal Resolution (CANDOR) is a process that health
-
talkingquality.ahrq.gov/sites/default/files/wysiwyg/patient-safety/reports/issue-briefs/healthited-issuebrief.pdf
February 01, 2021 - Another study investigated the use of an app to facilitate communication about diagnostic testing in … These and similar nontraditional
approaches may enhance patient engagement and communication during … Diagnostic processes that are
specifically ready for intervention include timely communication of test … Practice improvement, part II: update on patient communication
technologies. … Development of an app to facilitate communication and shared decision-making
with parents of febrile
-
talkingquality.ahrq.gov/cahps/about-cahps/glossary/index.html
November 01, 2022 - Domains
Domains are broad functional areas covered by CAHPS surveys, such as access to care or communication … The domain of “communication,” for example, could include communication with nurses, communication about … medicines, and communication about self-care at home.
-
talkingquality.ahrq.gov/research/findings/final-reports/index.html?page=1
June 01, 2020 - (3)
2023
(2)
2003
(1)
Grantee Report Topics
Medication Safety
(73)
Communication … Grant Number: R18 HS 024669 Topic(s): Communication and Teamwork Publication Date: July 2019 … 023750 Topic(s): Medication Safety Publication Date: March 2019
EHR-Based Medication Complete Communication … Grant Number: R18 HS 023459 Topic(s): Communication and Teamwork, Medication Safety Publication Date … Grant Number: R03 HS 024591 Topic(s): Communication and Teamwork, Patient Safety Tools Publication
-
talkingquality.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/sbar-inpatient-guide.pdf
August 31, 2023 - Medical Unit
Video Objective
To demonstrate each step of SBAR and emphasize the importance of standard communication … acronym (Situation-Background-Assessment-Recommendations) and shows an
example of standard handoff communication
-
talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6i-shared-decisionmaking.html
April 01, 2023 - found to have a positive effect on the quality of treatment decisions, the quality of patient-physician communication … https://www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication
-
talkingquality.ahrq.gov/sites/default/files/publications/files/dischargeprep.pdf
February 14, 2013 - admission ______________
Language preference
Interpreter/Translation
Needed (Y/N)
Spoken communication … Written materials
Phone communication
Fill out Contact Sheet for patient, proxy, and caregiver … Yes ____ Date: __________ DE ____ No ____
Communication/Notes
RED Discharge Preparation Workbook
-
talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/psml-planning-grants-final-report.pdf
May 01, 2016 - Grantees
who sought to improve communication learned that the beliefs, preferences, and behaviors of … and providers can help hone communication improvement
efforts. … , University of Utah,
and Sanford Research) addressed improved communication by assessing attitudes … and providers can help hone communication improvement efforts. … Modeling Risk and Reducing Liability Through Better
Communication and Teamwork.
-
talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/2023-ASC-Database-Report-II.pdf
January 01, 2023 - Communication About Patient Information 91% 90% 90% 90% 88%
3. … Communication Openness 90% 89% 89% 87% 90% 91% 90% 88% 89%
5. … Communication Openness 92% 98% 90% 99% 95% 86% 85% 82% 87%
5. … Communication About Patient Information 95% 89% 86% 91%
3. … Communication Openness 95% 88% 86% 93%
5. Teamwork 95% 86% 83% 89%
6.
-
talkingquality.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/cus-sbar-rural-clinic-guide.pdf
August 30, 2023 - Clinic
Video Objective
To demonstrate how CUS is used to ensure patient safety and showcase the SBAR communication … • Team communication is enhanced by strategies such as CUS and SBAR.
-
talkingquality.ahrq.gov/sites/default/files/wysiwyg/topics/public-notes-meeting-summary-110620.pdf
March 11, 2021 - diagnostic
safety and highlights the VA’s efforts to improve the timeliness of
diagnostic testing communication … to patients, including a
measurement system that provides feedback on the timeliness of
communication … included topic-specific comments around diagnostic errors
related to health information technology, communication
-
talkingquality.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/curriculum/teamstepps-module-3-slides.pptx
February 28, 2022 - Situation Monitoring…
Situation Monitoring
Ensures new or changing information is identified for communication … Request information from others
Direct information to specific team members
Include patient or family in communication … Models
Help Teams
Situation Monitoring
Lead to mutual understanding of situation
Lead to more effective communication … understanding of, or knowledge about a situation or process that is shared among team members through communication
-
talkingquality.ahrq.gov/hai/tools/surgery/modules/implementation/audit-briefing-slides.html
December 01, 2017 - Improve teamwork and communication. … Primary perioperative team communication tool.
INTRAOP
Back of the form . … POSTOP
Nurse-led handoff communication.
Include procedure, medications, etc. … Post results on department communication board. … Primary perioperative team communication tool.
INTRAOP
Back of the form .
-
talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/contents.pdf
March 21, 2014 - Worksheet
Module 2: Team Structure
• Evidence Base
• Teams and Teamwork Exercise Sheet
Module 3: Communication … Sheet
TAB C FUNDAMENTALS COURSE SLIDES
Module 1: Introduction
Module 2: Team Structure
Module 3: Communication
-
talkingquality.ahrq.gov/teamstepps/instructor/reference/teamperceptionsmanual.html
April 01, 2017 - These core components are: leadership, communication, mutual support, and situation monitoring. … Coefficients ranged from .57 (team structure and communication) to .79 (situation monitoring and mutual … T-TPQ subscale correlations with the HSOPS ranged from .60 (communication) to .79 (mutual support). … Staff resolve their conflicts, even when the conflicts have become personal.
… Communication
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
29.
-
talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module5/igsitmonitor.pdf
February 12, 2014 - • How did the lack of communication during the task affect
your work on the task? … • Were other communication techniques used? If so, what
were they? … • Communication, which facilitates teamwork by enabling team
members to effectively relay relevant … • Leadership, which facilitates teamwork through leaders’
effective communication with their team … Situation monitoring is moderated by communication, which allows
for the sharing of new and emerging
-
talkingquality.ahrq.gov/prevention/curriculum/index.html
January 01, 2021 - several curriculum tools that health care professionals can use to make care safer and improve their communication … TeamSTEPPS ® is an evidence-based teamwork system aimed at optimizing patient outcomes by improving communication
-
talkingquality.ahrq.gov/research/findings/final-reports/index.html?page=7
December 01, 2007 - (3)
2023
(2)
2003
(1)
Grantee Report Topics
Medication Safety
(73)
Communication … Grant Number: U18 HS 015904-02 Topic(s): Communication and Teamwork, Medication Safety Publication … Development and Implementation Publication Date: June 2007
Improving Patient Safety Through Provider Communication … Grant Number: U18 HS 015846 Topic(s): Communication and Teamwork Publication Date: June 2007 … Grant Number: R01 HS 011991 Topic(s): Communication and Teamwork Publication Date: September 2006