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141. Improving Patient Safety in Community Pharmacies: A Resource List for Users of the AHRQ Community Pharmacy Survey on Patient Safety Culture (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/community-pharmacy/pharmacy-resources.pdf
     May 01, 2023 - Communication About Prescriptions Across Shifts 7 Composite Measure 8. … Communication Openness 1. … Communication About Mistakes 1. … Communication Openness 1. … Communication About Prescriptions Across Shifts Composite Measure 8.

142. AHRQ Safety Program for Perinatal Care: Rapid Response for Perinatal Safety
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/rapid-response/rapidresponse.pptx
     October 01, 2017 - between primary care team and rapid responders communication with patient/family use of briefings, … Have situational awareness during rapid response events Use SBAR, callouts, huddles, and closed-loop communication … Communication is continuous, valued and expected. … Family Engagement Unit approach incorporates— mechanisms for patient activation of a rapid response communication … Support implementation of unit rapid response system through: Staff training/communication Simulation

143. New Challenge Competition Offers Prizes for Ideas on Advancing AHRQ’s CDS Connect | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/news/newsletters/e-newsletter/881.html
     September 01, 2023 - TeamSTEPPS® Tool for Diagnosis Reliably Assesses Teamwork and Communication . … TeamSTEPPS® Tool for Diagnosis Reliably Assesses Teamwork and Communication An AHRQ-funded study published … of 360 health professionals at nine healthcare systems, researchers assessed diagnostic teamwork and communication … in five critical teamwork domains: structure, communication, leadership support, situation monitoring … Their evaluation demonstrated the TAT is a reliable and valid instrument for assessing teamwork and communication

144. AHRQ's Quality & Patient Safety Programs by Setting: Emergency Department | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/patient-safety/settings/emergency-dept/index.html
     November 01, 2023 - The Uncertainty Communication Toolkit  gives healthcare providers a standardized approach to establish … competency in communication of diagnostic uncertainty with patients being discharged from the emergency … simulation-based training to teach emergency medicine physicians to achieve competency on the Uncertainty Communication

145. PS Grantee Report | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/research/findings/final-reports/index.html?page=2
     September 01, 2018 - (3) 2023 (2) 2003 (1) Grantee Report Topics Medication Safety (72) Communication … Grant Number: R03 HS 024760 Topic(s): Communication and Teamwork Publication Date: February 2018 … Grant Number: R03 HS 024630 Topic(s): Communication and Teamwork Publication Date: August 2017 … Grant Number: R18 HS 022458-01A1 Topic(s): Communication and Teamwork Publication Date: July 2017 … Grant Number: K08 HS 20927 Topic(s): Communication and Teamwork Publication Date: September 2016

146. TeamSTEPPS Research and Tools | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/teamstepps-program/evidence-base/research.html
     June 01, 2023 - SBAR improves nurse-physician communication and reduces unexpected death: A pre and post intervention … SBAR: a shared mental model for improving communication between clinicians.   … SBAR: A shared mental model for improving communication in the ICU using daily goals.   … Clinical team training and a structured handoff tool to improve teamwork, communication, and patient

147. Module 5: Resident and Family Engagement: Facilitator Notes | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module5/mod5-facguide.html
     March 01, 2017 - Getting a translator if needed to support the communication. … PLAY VIDEO: Video 1.3 Communication in Action Ask: What elements of good communication can you identify … Slide 28: Challenges to Communication Say: Communication and engagement with residents and family … Slide 29: How To Address Communication Challenges Say: A few methods you can use to address communication … Use face-to-face communication to promote visual contact.

148. Sign Up for TeamSTEPPS Training | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/teamstepps-program/training/index.html
     March 01, 2024 - These trainings will prepare participants to improve team communication, manage challenges more collaboratively … TeamSTEPPS 3.0 Course This training is designed to help healthcare teams strengthen teamwork and communication … Each of the four modules in the curriculum focuses on one essential skill of the TeamSTEPPS framework—communication … Facilitators will guide participants through the curriculum and participants will explore how improved communication

149. Rapid Response for Perinatal Safety: Slide Presentation | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/strategies/rapid-response/rapid-response-slides.html
     July 01, 2023 - Simulation can reinforce teamwork and communication related to— Situational awareness. … Communication between primary care team and rapid responders. … Communication with patient/family. Use of briefings, huddles, and debriefings. … Communication is continuous, valued and expected. … Communication with patient/family during rapid response.

150. TeamSTEPPS® Pocket Guide App | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/teamstepps/instructor/essentials/pocketguideapp.html
     April 01, 2018 - TeamSTEPPS® Pocket Guide App A quick-reference tool for the TeamSTEPPS® communication … Download AHRQ’s new TeamSTEPPS app to put the structured communication tools and checklists from the

151. Create a Culture of Safety Around Antibiotic Prescribing | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/antibiotic-use/long-term-care/safety/index.html
     January 01, 2024 - Partnering with Senior Executive Improving Antibiotic Use Improving Teamwork and Communication … They discuss how to present antibiotic use as a patient safety issue, improve communication and teamwork … With a Senior Executive Improving Antibiotic Use Is a Patient Safety Issue Improving Teamwork and Communication

152. Coordination (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Coordination_of_Care_2012_05_01_Transcript.pdf
     January 01, 2012 - When one thinks about communication, both communication between patients and providers as well as communication … And you know, again, here’s the link between care coordination and communication. … And we tend to think about communication as, oh, it’s the communication between the patients and the … clinician or the practice, but first there needs to be really good communication and accountability … that’s really, really important – establishing those mechanisms for internal team communication and

153. SOPS Community Pharmacy Survey Items and Composites (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/pharmsops-composites.pdf
     June 19, 2018 - Communication Openness (Never, Rarely, Sometimes, Most of the time, Always, Does Not Apply or Don’t … Communication About Prescriptions Across Shifts (Never, Rarely, Sometimes, Most of the time, Always … Communication About Mistakes (Never, Rarely, Sometimes, Most of the time, Always, Does Not Apply or … Communication Openness 5. Patient Counseling 6. Staffing, Work Pressure, and Pace 7. … Communication About Prescriptions Across Shifts 8. Communication About Mistakes 9.

154. Appropriate Disclosure to a Patient: Video | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/patient-safety/settings/hospital/candor/videos/app-disclosure.html
     August 01, 2022 - Training Resources Appropriate Disclosure to a Patient: Video AHRQ Communication … and Optimal Resolution Toolkit Communication and Optimal Resolution (CANDOR) is a process that health

155. Inappropriate Disclosure to a Patient: Video | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/patient-safety/settings/hospital/candor/videos/inapp-disclosure.html
     August 01, 2022 - Training Resources Inappropriate Disclosure to a Patient: Video AHRQ Communication … and Optimal Resolution Toolkit Communication and Optimal Resolution (CANDOR) is a process that health

156. Offer of Compensation—6 Months Later: Video | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/patient-safety/settings/hospital/candor/videos/compensation.html
     August 01, 2022 - Training Resources Offer of Compensation—6 Months Later: Video AHRQ Communication … and Optimal Resolution Toolkit Communication and Optimal Resolution (CANDOR) is a process that health

157. Resolution Planning: Video | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/patient-safety/settings/hospital/candor/videos/planning.html
     August 01, 2022 - Education & Training Resources Resolution Planning: Video AHRQ Communication … and Optimal Resolution Toolkit Communication and Optimal Resolution (CANDOR) is a process that health

158. Conversation with Family: Video | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/patient-safety/settings/hospital/candor/videos/conversation.html
     August 01, 2022 - Education & Training Resources Conversation with Family: Video AHRQ Communication … and Optimal Resolution Toolkit Communication and Optimal Resolution (CANDOR) is a process that health

159. Accountability—Peer to Peer Coaching: Video | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/patient-safety/settings/hospital/candor/videos/accountability.html
     August 01, 2022 - Training Resources Accountability—Peer to Peer Coaching: Video AHRQ Communication … and Optimal Resolution Toolkit Communication and Optimal Resolution (CANDOR) is a process that health

160. Bridging the feedback gap: a sociotechnical approach to informing clinicians of patients' subsequent clinical course and outcomes (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/topics/bridging-feedback-gap.pdf
     June 21, 2021 - A health IT-supported system facilitates this feedback and additional two-way communication that may … Overcoming barriers to feedback using health IT Health IT facilitates communication among clinicians … For instance, direct communication between clinicians prompted by feedback reports can be tracked and … Workflow and communication What are the tasks to be accomplished to generate feedback? … Follow-Up actions on electronic referral communication in a Multispecialty outpatient setting.