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psnet.ahrq.gov/node/42919/psn-pdf
February 05, 2014 - Implementing hospital-based communication-and-
resolution programs: lessons learned in New York City … Implementing hospital-based communication-and-resolution
programs: lessons learned in New York City. … https://psnet.ahrq.gov/issue/implementing-hospital-based-communication-and-resolution-programs-
lessons-learned-new-york … This study reports on an AHRQ-funded effort to establish communication-and-resolution protocols for … https://psnet.ahrq.gov/issue/communication-and-resolution-programs-challenges-and-lessons-learned-six-early-adopters
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psnet.ahrq.gov/node/40545/psn-pdf
June 22, 2011 - Using ORA to explore the relationship of nursing unit
communication to patient safety and quality outcomes … Using ORA to explore the relationship of nursing unit
communication to patient safety and quality outcomes … https://psnet.ahrq.gov/issue/using-ora-explore-relationship-nursing-unit-communication-patient-safety-and … -
quality-outcomes
Social network analysis, a method of analyzing communication patterns between individuals … This study used a related
tool, dynamic network analysis, to examine communication on inpatient nursing
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psnet.ahrq.gov/node/44141/psn-pdf
November 06, 2015 - Failures in communication through documents and
documentation across the perioperative pathway. … Failures in communication through documents and documentation across the
perioperative pathway. … https://psnet.ahrq.gov/issue/failures-communication-through-documents-and-documentation-across-
perioperative-pathway … This qualitative study of communication among providers in perioperative care revealed a reliance on … This finding underscores the importance of structured, verbal handoffs to ensure adequate
provider communication
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psnet.ahrq.gov/node/37570/psn-pdf
February 27, 2008 - Communication gaps and readmissions to hospital for
patients aged 75 years and older: observational … Communication gaps and readmissions to hospital for patients
aged 75 years and older: observational … https://psnet.ahrq.gov/issue/communication-gaps-and-readmissions-hospital-patients-aged-75-years-and- … incomplete documentation at discharge is common,
particularly around medication use, and that such communication … https://psnet.ahrq.gov/issue/deficits-communication-and-information-transfer-between-hospital-based-and-primary-care
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psnet.ahrq.gov/node/46594/psn-pdf
November 01, 2017 - Barriers to effective communication
among primary care physicians and oncologists about
diagnostic … Barriers to effective communication
among primary care physicians and oncologists about diagnostic delays … https://psnet.ahrq.gov/issue/peers-without-fears-barriers-effective-communication-among-primary-care- … concern about
affecting collegial relationships and expressed a desire for a formal mechanism for communication … Lack of
clear responsibility was also viewed as a barrier to communication.
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psnet.ahrq.gov/issue/patient
May 22, 2019 - Patient Safety Innovations
Patient and Family Centered I-PASS (Family-Centered Communication … Program to Reduce Medical Errors and Improve Family Experience and Communication Processes)
January … May 22, 2019
Patient safety after implementation of a coproduced family centered communication
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psnet.ahrq.gov/node/42003/psn-pdf
May 10, 2013 - The effects of computerized provider order entry
implementation on communication in intensive care units … The effects of Computerized Provider Order Entry
implementation on communication in Intensive Care Units … https://psnet.ahrq.gov/issue/effects-computerized-provider-order-entry-implementation-communication- … Recent studies have suggested that computerized provider order entry (CPOE) may impair
nurse–physician communication … cross-sectional study, implementing CPOE in intensive care units
had a short-term negative effect on communication
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psnet.ahrq.gov/node/47037/psn-pdf
October 03, 2018 - Redesigning rounds in the ICU: standardizing key
elements improves interdisciplinary communication. … Redesigning Rounds in the ICU: Standardizing Key Elements
Improves Interdisciplinary Communication. … psnet.ahrq.gov/issue/redesigning-rounds-icu-standardizing-key-elements-improves-interdisciplinary-
communication … Consistent with prior research, they found that this
structured approach led to overall improved communication … //psnet.ahrq.gov/issue/redesigning-rounds-icu-standardizing-key-elements-improves-interdisciplinary-communication
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psnet.ahrq.gov/node/43777/psn-pdf
January 01, 2015 - Smartphones let surgeons know WhatsApp: an analysis
of communication in emergency surgical teams. … Smartphones let surgeons know WhatsApp: an analysis of
communication in emergency surgical teams. … https://psnet.ahrq.gov/issue/smartphones-let-surgeons-know-whatsapp-analysis-communication-
emergency-surgical-teams … Analysis of messages found it to be a safe and efficient method of
communication that was perceived … to decrease hierarchy, suggesting that technologically-enabled
communication innovations may benefit
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psnet.ahrq.gov/node/36150/psn-pdf
September 29, 2010 - Nurse-physician communication during labor and birth:
implications for patient safety. … Nurse-physician communication during labor and birth: implications for
patient safety. … https://psnet.ahrq.gov/issue/nurse-physician-communication-during-labor-and-birth-implications-patient … This study used focus groups, structured interviews, and medical
record review to describe communication … Physicians also strongly preferred to work with experienced nurses, which created
tension and communication
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psnet.ahrq.gov/node/41020/psn-pdf
January 04, 2012 - A 'Communication and Patient Safety' training programme
for all healthcare staff: can it make a difference … A ‘Communication and Patient Safety’ training programme for all healthcare staff:
can it make a difference … https://psnet.ahrq.gov/issue/communication-and-patient-safety-training-programme-all-healthcare-staff-can … -
it-make
A teamwork training program that focused on communication and included both clinical and … non-clinical
staff resulted in improvement in measures of communication via safety culture surveys at
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psnet.ahrq.gov/node/47107/psn-pdf
June 20, 2018 - Challenges in communication from referring clinicians to
pathologists in the electronic health record … Challenges in Communication from Referring Clinicians to Pathologists
in the Electronic Health Record … https://psnet.ahrq.gov/issue/challenges-communication-referring-clinicians-pathologists-electronic-health … https://psnet.ahrq.gov/issue/challenges-communication-referring-clinicians-pathologists-electronic-health-record-era … https://psnet.ahrq.gov/issue/challenges-communication-referring-clinicians-pathologists-electronic-health-record-era
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psnet.ahrq.gov/node/45232/psn-pdf
August 10, 2016 - Promoting patient safety with perioperative hand-off
communication.
August 10, 2016
Robinson NL. … Promoting Patient Safety With Perioperative Hand-off Communication. … https://psnet.ahrq.gov/issue/promoting-patient-safety-perioperative-hand-communication
Handoffs are … comprised of a multitude of steps that are prone to communication error. … The effort achieved improvements and established a concrete method for nurses to apply
safe communication
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psnet.ahrq.gov/node/39064/psn-pdf
October 28, 2009 - Use of failure mode and effects analysis for proactive
identification of communication and handoff failures … Use of failure mode and effects analysis for proactive
identification of communication and handoff failures … https://psnet.ahrq.gov/issue/use-failure-mode-and-effects-analysis-proactive-identification-communication … -
and-handoff
Failure mode and effects analysis was used to identify vulnerable handoff and communication … A communication error led to the widely publicized death of a lung
transplant patient at Duke University
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psnet.ahrq.gov/node/39331/psn-pdf
March 03, 2010 - Meta-analysis: effect of interactive communication
between collaborating primary care physicians and … Meta-analysis: effect of interactive communication between
collaborating primary care physicians and … https://psnet.ahrq.gov/issue/meta-analysis-effect-interactive-communication-between-collaborating-
primary-care-physicians … This meta-analysis found that interactive communication between collaborating primary care providers … The interactive communication methods included joint consultations, scheduled phone discussions, and
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psnet.ahrq.gov/node/47252/psn-pdf
August 01, 2018 - Communication errors in radiology—pitfalls and how to
avoid them. … Communication errors in radiology - Pitfalls and how to avoid them. … https://psnet.ahrq.gov/issue/communication-errors-radiology-pitfalls-and-how-avoid-them
Communication … This review highlights
steps in the imaging cycle that are vulnerable to communication errors, such … https://psnet.ahrq.gov/issue/communication-errors-radiology-pitfalls-and-how-avoid-them
https://psnet.ahrq.gov
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psnet.ahrq.gov/node/45436/psn-pdf
August 31, 2016 - Improving the communication between teams managing
boarded patients on a surgical specialty ward. … Improving the communication between teams managing boarded patients
on a surgical specialty ward. … https://psnet.ahrq.gov/issue/improving-communication-between-teams-managing-boarded-patients-
surgical-specialty-ward … implemented a simple cognitive aid to improve patient record review,
information sharing, and team communication … https://psnet.ahrq.gov/issue/improving-communication-between-teams-managing-boarded-patients-surgical-specialty-ward
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psnet.ahrq.gov/node/40515/psn-pdf
June 15, 2011 - Implementing handoff communication.
June 15, 2011
Ardoin KB, Broussard L. … Implementing handoff communication. J Nurses Staff Dev. 2011;27(3):128-35. … https://psnet.ahrq.gov/issue/implementing-handoff-communication
This commentary describes how one hospital … implemented the SBAR tool to address communication
concerns. … https://psnet.ahrq.gov/issue/implementing-handoff-communication
https://psnet.ahrq.gov/issue/sbar-shared-mental-model-improving-communication-between-clinicians
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psnet.ahrq.gov/node/40239/psn-pdf
February 23, 2011 - Randomized trial of a warfarin communication protocol
for nursing homes: an SBAR-based approach. … Randomized trial of a warfarin communication protocol for nursing homes:
an SBAR-based approach. … https://psnet.ahrq.gov/issue/randomized-trial-warfarin-communication-protocol-nursing-homes-sbar-based … This study adopted the SBAR communication tool as part of a
protocol to improve the quality of warfarin … Using a facilitated
telephone communication between nurses and physicians in 26 nursing homes, the patients
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psnet.ahrq.gov/node/49764/psn-pdf
June 01, 2016 - Communication With Consultants
June 1, 2016
Cohn SL. Communication With Consultants. … Cohn, MD
https://psnet.ahrq.gov/web-mm/communication-consultants
Communication failures are a major … In the era of the electronic medical record (EMR), verbal communication is often lacking. … Impact of inter-physician communication on the effectiveness of medical
consultations. … Talk is cheap and effective; direct verbal communication is crucial.